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"Yes, we are really listening."


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#126
Sarah Knight

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TacticalAce wrote...

Its funny because I've seen more dev's post on this forum then I do at bethesda's forums. You guys shouldn't take it for granted. You dont know how much I would like for BGS devs to respond to my threads, but here its almost as if its a common occurrence.

Having that said I do think pushing the dev's to be more active on their forums or other social outlets is a good thing. It actually may very well be the wave of the future in the form of a more focused effort for not only this company but the industry in general. It can be considered as research for Dev's.

It would be amazing to see developers in the future to kind of have some sort of documentary of their game as they are making it. Yeah we seen developers diarys before but not on a consistent basis. I know some of you are thinking that would never happen because dev's dont want to spoil their game. But I'm pretty sure they could find things to talk about without regarding specifics. I dont know maybe I'm crazy to think of such a thing.


honestly you are  perfectly  correct   on that   we can talk about  the already Released Content and a slight  rumor  but never "confirm"  it  you know to get the suspense rolling and everone tweeting/fbing and so on about it   but yes  you are right as long as it does not breech the contract  we are able to discuss it  just some Devs are more focussed with  the game itself and future released content in the latter months/

#127
Sarah Knight

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thehomeworld wrote...

RiptideX1090 wrote...

Lion Martinez wrote...

Hi guys,

Please remember that the community team is part of BioWare, an integral part in fact. And as we listen and bring your feedback to the producers and designers, BioWare is listening and reacting to your needs.

I understand that you would like more interaction from people like Casey. However also please understand that these guys's work load is massive. It's easy to think that taking a few minutes to post something would be simple enough but since whatever they say have a huge impact it's hard to find time to be as detailed and correct as you would expect along with staying for the conversation when they also need to be able to go home and see family and friends just like the rest of us when they can.

I know for a fact though that the producers and designers carry a genuine interest and we do get asked spontaneous questions around the hall ways about what you the fans are saying and wanting. This outside regular internal communications.

I emplore you to keep giving us feedback on all areas and we will make sure to make our best efforts to meet your expectations.


......

A thead for story, so the writers know where to go to get ideas. A thread for gameplay, so level and gameplay design know where to get ideas for their stuff, ect. That way, instead of pouring through the forums, if a dev wants to get ideas for whatever they're working on, you can do so easily, and if we have ideas to share, we can put them in a place we know they'll be heard.


The section idea would work in princaple but the problem would then be how to these writers know to look up on the boards for item X and should they then consolt if the boards had an opinion on the matter of y before they even begin the script? It's good on paper but not nessasarily in real life.




your not understanding what they posted   basically it helps Developers Such as myself get allot of good ideas we do care about the fanbase  enough as they said we get  burried  in allot of projects   some times to the point that  tires us out  we aren't Machines  and are people like you   and have our own needs and wants to  Family   R&R  and so on.

Basically what they mean is that We Developers  like it organized and not Scattered through out the threads  with Random speculation that   would make us think you'd want that in the game. it works in real life   for both fanbase and us  it makes it easier for us to put what you Want in the said Game  and go from their  and start working on it.

i had a poll for DLC based weapons  and SP weapons for  MP  including Cross console   weapons

Arguss 55 AR
N7 Valkarie and  other N7 weapons that every one gets  through the commendation pack  (Minus the typhoon)
the partical rifle   the indra  and that assault Shotgun  all  wer added when i suggested it to  Chris priestly he made sure that it got to the right people.
Along with  me wanting new Asari   which they did come out with this big DLC pack that we got  "asari Valkeryie and huntress" both sniper and Sentinel .

they do listen when its not clutter   they will eventually put a thread which they did for ideas about the new ME4.
as i recall remembering a thread about it here in the forums. and on Twitter.

 they  and myself would like it organized than a clutter.

#128
Mr.BlazenGlazen

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Lion Martinez wrote...

Hi guys,

Please remember that the community team is part of BioWare, an integral part in fact. And as we listen and bring your feedback to the producers and designers, BioWare is listening and reacting to your needs.

I understand that you would like more interaction from people like Casey. However also please understand that these guys's work load is massive. It's easy to think that taking a few minutes to post something would be simple enough but since whatever they say have a huge impact it's hard to find time to be as detailed and correct as you would expect along with staying for the conversation when they also need to be able to go home and see family and friends just like the rest of us when they can.

I know for a fact though that the producers and designers carry a genuine interest and we do get asked spontaneous questions around the hall ways about what you the fans are saying and wanting. This outside regular internal communications.

I emplore you to keep giving us feedback on all areas and we will make sure to make our best efforts to meet your expectations.


Heyo Mr. Lion. Glad you posted this, but I am going to repeat what I've always said.

It's one thing to say that your listening and gathering feedback, but it's something even more to actually back that up through actions. So far since ME3's release, you guys have only stated "we're listening" without anything to back that up. And no, the Extended Cut doesn't count unfortunately.

#129
LinksOcarina

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Mr.BlazenGlazen wrote...

Heyo Mr. Lion. Glad you posted this, but I am going to repeat what I've always said.

It's one thing to say that your listening and gathering feedback, but it's something even more to actually back that up through actions. So far since ME3's release, you guys have only stated "we're listening" without anything to back that up. And no, the Extended Cut doesn't count unfortunately.


Why?

Modifié par LinksOcarina, 14 novembre 2012 - 06:28 .


#130
Mr.BlazenGlazen

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LinksOcarina wrote...

Mr.BlazenGlazen wrote...

Heyo Mr. Lion. Glad you posted this, but I am going to repeat what I've always said.

It's one thing to say that your listening and gathering feedback, but it's something even more to actually back that up through actions. So far since ME3's release, you guys have only stated "we're listening" without anything to back that up. And no, the Extended Cut doesn't count unfortunately.


Why?


Short answer. There were (and still are) three main complaints about the endings. The Extended Cut fixed only one of those to an extent, which is why half the core fanbase is still upset. If they truly had shaped the EC off feedback, they would have fixed two of the main three problems, and made even more people satisfied with it. 

#131
Estelindis

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TacticalAce wrote...

If bioware could somehow implement the like/dislike feature to threads I think it would help a lot. For example, a Dev could ask what do you guys think about griffons. The community responds with likes or dislikes and can state their reason why they chose what they chose at the bottom.

To be fair, Jessica has stated in the past that the BSN community as a whole is actually a hardcore part of the Bioware fanbase.  She would argue (and I think she has data to back this up?) that most people just play the game rather than discussing it online as well.  Apparently many people don't even finish the games.  (At least that spared them the ME3 ending!)

#132
RiptideX1090

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thehomeworld wrote...
The section idea would work in princaple but the problem would then be how to these writers know to look up on the boards for item X and should they then consolt if the boards had an opinion on the matter of y before they even begin the script? It's good on paper but not nessasarily in real life.


I fail to understand what you are trying to say.

If story elements are contained to a story thread, then users are free to post ideas. The idea is that developers who are writing characters and plot could go to this thread and pick up ideas on some of the things people might want to see. This gives them a sense of what people want, and far more importantly, gives them a wider base to get ideas and inspiration. That's all it is, a place for developers to get ideas. It helps them, and lets us, the fans, be more active in the development of the product.

Naturally, this won't mean every idea is implemented or even considered, but developers can take ideas they might otherwise not have come up with that could work really well and implement them if they choose. Think of it like a community brain storm effort!

#133
LinksOcarina

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Mr.BlazenGlazen wrote...

LinksOcarina wrote...

Mr.BlazenGlazen wrote...

Heyo Mr. Lion. Glad you posted this, but I am going to repeat what I've always said.

It's one thing to say that your listening and gathering feedback, but it's something even more to actually back that up through actions. So far since ME3's release, you guys have only stated "we're listening" without anything to back that up. And no, the Extended Cut doesn't count unfortunately.


Why?


Short answer. There were (and still are) three main complaints about the endings. The Extended Cut fixed only one of those to an extent, which is why half the core fanbase is still upset. If they truly had shaped the EC off feedback, they would have fixed two of the main three problems, and made even more people satisfied with it. 


So based on thse complaints, BioWare didn't do their job?

And what are these complaints exactly? I hear a lot of things on this forum but it tends to be drowned out as noise in my/ head. 

#134
OdanUrr

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Jessica Merizan wrote...

You might recall we asked people a month or so ago to help us with this process by participating in an online survey. We will continue working on these improvements so I ask that you be patient and continue submitting feedback until we're ready to roll out these new developments.


I remember taking that survey. How are the improvements/developments coming along? Can we expect a few surprises?:D

#135
Mr.BlazenGlazen

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LinksOcarina wrote...

Mr.BlazenGlazen wrote...

LinksOcarina wrote...

Mr.BlazenGlazen wrote...

Heyo Mr. Lion. Glad you posted this, but I am going to repeat what I've always said.

It's one thing to say that your listening and gathering feedback, but it's something even more to actually back that up through actions. So far since ME3's release, you guys have only stated "we're listening" without anything to back that up. And no, the Extended Cut doesn't count unfortunately.


Why?


Short answer. There were (and still are) three main complaints about the endings. The Extended Cut fixed only one of those to an extent, which is why half the core fanbase is still upset. If they truly had shaped the EC off feedback, they would have fixed two of the main three problems, and made even more people satisfied with it. 


So based on thse complaints, BioWare didn't do their job?

And what are these complaints exactly? I hear a lot of things on this forum but it tends to be drowned out as noise in my/ head. 


I hear a lot of things as well. But its not hard to spot a few trends after a while. Some of them are more blatant then others.

1- The endings don't make sense with the lore; A lot of people are still complaining about this. The EC tried to explain the endings, but the overall concept of the endings are still not explained very well.

2- The infamous (10,000 year dark age) that the galaxy is supposedly stuck in, and most of the characters we love end up stranded on some planet forever. Along with the notion that the relays exploding = the galaxy exploding; This was the major complaint that the EC addressed to an extent. And I am thankful for that.

And this last complaint in my opinion, is one of the major reasons why many people are still upset with bioware. Whether you agree with it or not. 

3- No option to actually see Shepard alive and okay; You might say "just pick the high destroy ending", but the problem with that is that bioware is literally forcing us to use headcannon and fanfiction to fill in that major blank for us. People should be inspired to use their imagination after a story, not forced to. If they really want us to speculate Shepard's fate, than at the very least they should add something in there that implies that He/She isn't bleeding out in smoldering rubble for very long. If they want us to speculate whether Shepard lives or dies while in medical care, so be it. I can live with that. For some people Shepard is simply a character, but for many others he is pretty much the icon of Mass Effect at the moment, and a very important part of the universe for this arc. 

I am fine with there being no shepard in Mass Effect 4. Maybe he retired and went off the radar, maybe he got blown up by a stray dreadnought round. I just want to see my shepards alive and taken out of that rubble. Bioware knew that this was a major complaint, yet they decided not to address it at all in the EC. I'm not sure if this is because of a severe lack of communication and understanding between us and them, or if they simply threw their hands up in the air and said "screw it" and did their own thing. I think it's a mix of both.

#136
Dr_Extrem

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Mr.BlazenGlazen wrote...

LinksOcarina wrote...

Mr.BlazenGlazen wrote...

LinksOcarina wrote...

Mr.BlazenGlazen wrote...

Heyo Mr. Lion. Glad you posted this, but I am going to repeat what I've always said.

It's one thing to say that your listening and gathering feedback, but it's something even more to actually back that up through actions. So far since ME3's release, you guys have only stated "we're listening" without anything to back that up. And no, the Extended Cut doesn't count unfortunately.


Why?


Short answer. There were (and still are) three main complaints about the endings. The Extended Cut fixed only one of those to an extent, which is why half the core fanbase is still upset. If they truly had shaped the EC off feedback, they would have fixed two of the main three problems, and made even more people satisfied with it. 


So based on thse complaints, BioWare didn't do their job?

And what are these complaints exactly? I hear a lot of things on this forum but it tends to be drowned out as noise in my/ head. 


I hear a lot of things as well. But its not hard to spot a few trends after a while. Some of them are more blatant then others.

1- The endings don't make sense with the lore; A lot of people are still complaining about this. The EC tried to explain the endings, but the overall concept of the endings are still not explained very well.

2- The infamous (10,000 year dark age) that the galaxy is supposedly stuck in, and most of the characters we love end up stranded on some planet forever. Along with the notion that the relays exploding = the galaxy exploding; This was the major complaint that the EC addressed to an extent. And I am thankful for that.

And this last complaint in my opinion, is one of the major reasons why many people are still upset with bioware. Whether you agree with it or not. 

3- No option to actually see Shepard alive and okay; You might say "just pick the high destroy ending", but the problem with that is that bioware is literally forcing us to use headcannon and fanfiction to fill in that major blank for us. People should be inspired to use their imagination after a story, not forced to. If they really want us to speculate Shepard's fate, than at the very least they should add something in there that implies that He/She isn't bleeding out in smoldering rubble for very long. If they want us to speculate whether Shepard lives or dies while in medical care, so be it. I can live with that. For some people Shepard is simply a character, but for many others he is pretty much the icon of Mass Effect at the moment, and a very important part of the universe for this arc. 

I am fine with there being no shepard in Mass Effect 4. Maybe he retired and went off the radar, maybe he got blown up by a stray dreadnought round. I just want to see my shepards alive and taken out of that rubble. Bioware knew that this was a major complaint, yet they decided not to address it at all in the EC. I'm not sure if this is because of a severe lack of communication and understanding between us and them, or if they simply threw their hands up in the air and said "screw it" and did their own thing. I think it's a mix of both.


yes ... exactly.


it would be ok not to have shepard and his crew in the next game - but it only works, if there is a clean slate. destroy does not deliver it. this is the only ending, with a cliffhanger - a sad and speculative one.

#137
Jayce

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Lion Martinez wrote...

Hi guys,

Please remember that the community team is part of BioWare, an integral part in fact. And as we listen and bring your feedback to the producers and designers, BioWare is listening and reacting to your needs.

I understand that you would like more interaction from people like Casey. However also please understand that these guys's work load is massive. It's easy to think that taking a few minutes to post something would be simple enough but since whatever they say have a huge impact it's hard to find time to be as detailed and correct as you would expect along with staying for the conversation when they also need to be able to go home and see family and friends just like the rest of us when they can.

I know for a fact though that the producers and designers carry a genuine interest and we do get asked spontaneous questions around the hall ways about what you the fans are saying and wanting. This outside regular internal communications.

I emplore you to keep giving us feedback on all areas and we will make sure to make our best efforts to meet your expectations.


I think part of the problem is that when we get to the big Cons and the IGN pieces and what have you Casey and the other Devs are very much front and center answering questions and presenting their work. Thats great but it also carries with it the expectation that the guy who is trying to sell you the goods and answer questions is the guy you go to when you have a problem with what you've bought. When ME3 fans did have questions or complaints Casey and Co were nowhere to be seen. It unintentionally created an impression of Con Men who'd taken the money and run. Thats perhaps too strong an analogy. Perhaps it's better to turn Jessica's earlier restaurant analogy around a little, it's like asking for the manager who showed you to your seat and instead you're met by a waitress who can't or doesn't know  how to answer your complaints. That's the big dissconnect and that is what leads the less reasonable and patient to start flipping tables.

Modifié par Jayce F, 15 novembre 2012 - 07:07 .


#138
Versus Omnibus

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Wow, I got three different Bioware responses instead of one. Really looking forward to seeing what Jess and Lion have planned.

#139
AlexMBrennan

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When ME3 fans did have questions or complaints Casey and Co were nowhere to be seen. It unintentionally created an impression of Con Men who'd taken the money and run. Thats perhaps too strong an analogy .

Is it? You can't look at video games before buying, so you inevitably buy them based on what Bioware says about the game... it just to happened that a lot of what they said was incorrect, and obviously you can't get your money back (Bioware hides behind TOS, conmen just run)... looks like a very good analogy to me.
:ph34r:[inappropriate comments removed]:ph34r:

Modifié par Ninja Stan, 15 novembre 2012 - 09:08 .


#140
Jayce

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While I can sympathize with your ire, Alex, I really don't think that attitude is gonna help you get heard.

#141
David7204

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Who's David Silverman?

#142
LinksOcarina

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Silverman is either the guy behind American Athiests, or an animator for the Simpsons. Either way, not sure what it has to do with Mass Effect.

#143
OMGsideboob

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Where was this survey? If someone could provide a link, I'd highly appreciate it.

#144
Chris Priestly

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David Silverman was the brand manager here at BioWare for 2 years. He has now moved on to be part of the Battlefield team.

The survey was on Survey Monkey and is now closed. We had links here on teh BSN as well as Twitter and Facebook.



:devil:

#145
Mr.BlazenGlazen

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Is there going to be any news on this "project" that you guys are doing on BSN soon?

#146
RiptideX1090

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Chris Priestly wrote...

David Silverman was the brand manager here at BioWare for 2 years. He has now moved on to be part of the Battlefield team.


I think he would excel there. Thank you for the information, Mister Priestly.

#147
WhiteKnyght

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Versus Omnibus wrote...

Before people start shouting, no this isn't another "Bioware never listens" topic (they do listen AND act on requests.) Mostly this topic deals with Chris and his usual reponses to the accusations: "Yes, we are listening."

What really gets me going every time I see responses such as this in any forums is not that it's a lie (Nyreen proves Bioware listens and acts on fan requests); but that Bioware, at least the SP team, rarely if never comment on popular topics and just let the expectations run wild. Like everyone, for whatever reason, expected Nyreen to some how become a new squad member and I have yet to find Bioware saying anywhere this just wasn't going to happen. So what I'm basically saying is while Bioware does listen, their silence on matters are what really tick me off.

I'm not asking for full fledged explainations, just responses such as "We don't plan on adding more squadmates" or "I'm sorry, but the coding in the game just doesn't give us the chance to do that."

I'm pretty sure most the rage would be avoided if Bioware was a little more engaged towards suggestions.


Bioware just doesn't want to spoil their stories before they come out. Letting some things out to garner attention is one thing, you're pissing and moaning because they aren't a complete info dump so you can decide whether or not Omega is worth $15.

I suggest you get over it, pal. Or just wait until AFTER it comes out and let other players spoil you.

#148
Lazengan

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bioware I have only a few requests:

Play Dishonored

Play Fallout New Vegas

do NOT TAKE INSPIRATION FROM SKYRIM. SKYRIM is a BAD GAME. So bad that it's only the community releasing mods every day that salvage the playability. 

You literally use only the same 2 spells, combat is terrible, interaction is terrible, gold is worthless after 2 hours. All I do with skyrim is download mods, play with it for an hour, then get bored and wait until next week for new mods to come out. Most of these mods are just dress up mods too. I enjoy Skyrim for what it is, but fundementally it is a terrible game

Modifié par Lazengan, 17 novembre 2012 - 01:53 .


#149
WhiteKnyght

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Ninja Stan wrote...
So, devs are very selective in what they answer and how they answer. Even then, as evidenced in the DA3 forum, people will pick apart the dev's response, and unless it specifically mentions something as being in or not being in, fans will continue to speculate and freak out. "OMG, they said elves would be in but said nothing about dwarves! Why aren't dwarves in the game, BioWare? Why do you hate dwarves? See, everyone, BioWare discriminates against short people!" I exaggerate for comedic effect, but David Gaider has commented on that sort of thing recently on the DA3 forum.


I've been here almost two years and that does not sound like exaggeration at all, just a short version of the long whiney rants that pop up every five minutes here.

#150
WhiteKnyght

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Lazengan wrote...

bioware I have only a few requests:

Play Dishonored

Play Fallout New Vegas


Never played Dishonored.

Played New Vegas. Good enough game, but all the lag, bugs, and crashes ruin it for me.(I lost a LONG NCR playthrough because of the Omerta glitch with Colonel Moore.) - I would not want the devs to take that lesson except as what NOT to do.

Modifié par The Grey Nayr, 17 novembre 2012 - 01:49 .