megabeast37215 wrote...
Lord_Sirian wrote...
I don't know about you but if I was running a business and a customer was complaining about 1/4 of the business being horribly designed and broken, I'd have a word to him.
Even if it was a brief one...
As a former small business owner... I can say you are absolutely right. Sometimes I think Bioware forgets the rule about the customer always being right (mostly)... but when the overwhelming majortiy of customers are complaining about the same issue, then they are damn sure right.
I think being affiliated with EA is rubbing off on them...
Therein lies the difference between a small business and a big business. A big business can't be attentive to every little quibble from their customers, they have to address issues at a larger level. The OP presented a gripe that in the scope of the game and more so in the scope of Bioware's business is really quite small. Bioware's deve team doesn't only handle Mass Effect 3, after all. They have to filter out what is worth addressing and what is not.
Obviously some of these are legitimate complaints about a single issue or two with a couple of the enemies in one faction of the multiplayer component of one game. It's NOT, when it comes right down to it, a huge issue or a game breaker. I personally don't think that Bioware owes every complainer on this site anything.
Modifié par mackfactor, 11 novembre 2012 - 08:40 .





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