Commander Coriander Salamander wrote...
CmnDwnWrkn wrote...
I don't recall saying that people playing for free don't have a right to express their opinion. I was responsing to this assertion that many people, including yourself, express - "hey it's free, you shouldn't complain." You don't get it do you? Complaints are very valuable to companies. They let them know when a customer is dissatisified. Consumer dissatisfaction affects purchasing decisions. This idea that BioWare might not release content if people complain is absurd. They'll release content as long as they believe there's money to be made.
On the other hand, saying "Golly gee, thanks for the free stuff!" doesn't give you a lot of valuable information, because people will generally express this sentiment anytime they get something for free. It's the people paying for the content that matter the most. If they stop paying, BioWare stops putting out content. It's simple.
Thank god someone else understands! A bit of my faith in BSN has been restored!
Dismissing positive feedback as a trivial reaction doesn't make much of any sense. I like that I got the kits for free. Yes, free. Even as someone who has paid for packs in the past, they are free, because I never had to pay for them specifically. They didn't come out and say 'Thanks for all the $$$ for packs. Pay us some $$$ for new characters!" You were charged for packs (without which you still could play the game just fine to its fullest). You weren't charged for characters. It comes down to symantics, and that's nothing to base an argument like this on.
As for 'Golly gee' being useless feedback, wrong again. Negative reactions to products are good, when they're sensible. Positive reactions to products are good, when they're sensible.
The classes are a pack, a collection, not so much individual downloads. I may not like the Volus Sentinel. If I like the Vorcha, the Turians, the Asari and other classes, I look at it as a gain. I like having new classes, regardless of skin, and appreciate the effort put into giving us new classes. That's saying 'Good job, BW, I support this product. Thank you.' That's important feedback. Dismissing it because you feel its based on an illusion of 'free' or as simple 'ass kissing' is a cheap dodge to try and make your point inviolate.
On the counter side, so what if someone who pays for it (again, like me) doesn't like some or all of it? In this particular case, the OP doesn't like what he's getting so he wants it cut off. You're free to say 'I don't like this. Change your policy in the future BW.' BW listens to that, when it's delivered in a civil manner. But even if you've invested real $$$ in the game, it doesn't give you more say over anyone else. If the majority of customers like the additions (by signalling with the above positive feedback), a smaller group that disapproves isn't any more right by virtue of how much $$$ they've spent.
No one is under a false illusion that putting out this stuff costs money, and that said money comes from consumers. It's a given, not something you should be getting on a soapbox about like you're unveiling the secrent ingredient to Soylent Green. Regardless of whether or not one of their consumers is partly responsible for said extra income beyond the purchase of the game itself (the only investment you were required to make in order to have grounds for an opinion) doesn't weight his opinion in the slightest. Those that have said 'It's free, so be quiet' are likely content with the product themselves, more or less. Assuming people a) don't know where the money comes from and

are just so simple that anything free they'll like is incredibly pretentious.
$$$ spent on packs is completely irrelevant to the thread. OP wants stuff changed. The community disagrees, en masse. End of story.
Modifié par WMcAlister, 20 novembre 2012 - 11:57 .