12 réponses à ce sujet

[lilyi]

I apologize in advance if this is a noob question .  I know very little about how computers work and such.. and am not sure whats wrong or how to fix this problem.

I've been enjoying DAO, but about an hour or so in, my monitor will shut off.  The computer itself keeps running, as does the game, as I can still hear it running on the speakers. Just nothing will appear on the monitor.

I've tried turning the monitor off and on, and that doesn't work. The only way I've been able to fix it is to completely restart my computer, run DAO again, wait an hour, rinse, repeat...

Any idea what to do??

...If it matters.. I have an ATI Radeon HD 4800 series graphics card.. and an overall good gaming computer.. I think..

Thank y'all.

[ajax65]

Hi lilyi, not to be insulting but you have checked your Power Options in windows control panel

?, your monitor is set to turn off never yes?

If thats not the problem I can only suggest searching other threads relating to ATI issues,

anyways I hope you can get it sorted soon.

[kikiboo630]

lols this problem i have encountered and its really annoying! >_< but yea after doing some research (see my blog), the problem (for me) lies with the video card. You have to clean it out and I mean like taking it out of the cartridge and blowing compressed air until all the giant dust bunnies come out. put it back in and see that the fan is working! clean out all the heat sinks and fans and such... you should be fine after that.



If not, then ur computer probably has a PSU incompatibility or u need to download new drivers for both Windows or ATI.



Goodluck! tell me what happens

[Elwoodiath151]

In my case it apparently is not the video card, but is related to save games. I can play for hours without a endless loop bug cropping up (BTW that's what this is). However if I load a save game it will hit the endless loop sometimes about 30 seconds after the save is loaded. It does not happen on all saves.



I am still working on isolating what is causing it. I have it narrowed down to some saves with Shale and some saves with Ostagar.



Is your problem occuring at any time, or only after loading certain saves?

[Grissol]

I am having the same problem but its every time I resume game.. within a couple minutes my monitor turns off and the only way to fix is to restart the system

[Chingga]

I have this problem, but came to look for a fix. I have downloaded DOA 1.03, Downloaded and installed updated video card drivers (Saphire ATI 3870) messed around with low density and dropping to 1024 x 768 all still getting this problem. Video monitor goes to sleep, but game still heard, computer still running. anyone find out what the fix is here?

[Gorath Alpha]

Chingga wrote...

I have this problem, but came to look for a fix. I have downloaded DOA 1.03, Downloaded and installed updated video card drivers (Saphire ATI 3870) messed around with low density and dropping to 1024 x 768 all still getting this problem. Video monitor goes to sleep, but game still heard, computer still running. anyone find out what the fix is here?

What temperatures?   The 3870 seems very problematic with Dragon Age anyway, but displays simply don't get involved in shutting down, that is done at the video card level from one of two things, and heat probably isn't your problem, although it's worth taking precautions against it (see the link). 

social.bioware.com/forum/1/topic/58/index/340782

kikiboo630 wrote...

after doing some research (see my blog), the problem (for me)
lies with the video card. You have to clean it out and I mean like
taking it out of the cartridge and blowing compressed air until all the
giant dust bunnies come out. put it back in and see that the fan is
working! clean out all the heat sinks and fans and such... you should be
fine after that.

. . . computer probably
has a PSU incompatibility or you  need to download new drivers for both
Windows or ATI.

Good luck! tell me what happens

The word "incompatability" is used inappropriately there.  The word he needed was "inadrquate".  Then, when he says to see about drivers, I doubt that those have any relationship to this problem you have. 

Chances are highest that you have inadequate 12 Volt amperage from a low-rated or worn out power supply.  The 3870 needs about a 450 - 500 "watt" power supply from a high quality source.  A cheap (most brands except about a dozen are "cheap") or low-rated PSU that can run the game at first is losing efficiency as it gets warmer, until it no longer provides the electrical current required.  Then the card just shuts down. 

social.bioware.com/forum/1/topic/58/index/1935044


Gorath
-

Modifié par Gorath Alpha, 02 mai 2010 - 04:15 .

[Chingga]

Gorath thank you for your reply, I appreciate it sincerely. continured..

I read numerous things throughout the day, here is what i am running, and appears to have stabilized for 30 minutes now.. my system is as follows: AMD phenom 9850 black, M3A79T, 1000w, cosmos, saphire 3870, Catalyst version 10.4 latest drivers, DAO1.03, and I have set affinity to CPU 2 and 3. Dont understand why, and dont care, as long as she stays stable. Thanks goes out to quazo for his post here. http://social.biowar...189269/3#202065

here goes ../cheers

[Chingga]

set affinity to cpu 2, and 3 with DAO 1.03 and Catalyst 10.4 with latest drivers.

http://social.biowar...189269/3#202065

amd 9850 black, m3a79t , 1000w, 3870 saphire.

[Chingga]

i have a hp w1907 monitor latest driver version 3, default resolution is 1440 X 900, which is what i am running full screen DAO at 1440 x 900 high/no/high. Appears to be working

[Chingga]

I experienced another bout of the video sleep problem when in the brecilian forest amongst the delish chasing the wolf. I left the elves, and been able to play the game elsewhere in the map. I am saving the elves for last since it is giving me the video problem.

[Nooneyouknow13]

Either as he said, you simply don't have enough amps on your 12v rails, or you're simply overheating. Open the case and blow it out with some canned air, and while you're at it, check the sticker on the power supply unit and see how many amps the 12v rail(s) have, and then compare them to the recommended 12v rail requirement for the video card.

[Baertd77]

I have the same problem and lilyi and I've noticed it happens for me after I've been playing for a while and then more often when I simply restart the system and resume, it must be overheating.