46 réponses à ce sujet

[craigdolphin]

Hi Jeff,

I'm using my iPod at the public access wifi at the airport and the login issues are magically better.



This is the same iPod that cannot remember my login at home where my ISP is Hughes net. So, it looks as if the issue is the combination of the social site plus Hughes net. (at least in my case)



I would be interested to know if anyone else here uses a satellite ISP and whether they have similar issues. In any case, I suspect I have likely relegated myself to having to live with the issue as there won't be many others that use Hughes net to access the site and the web folks are going to focus on the bugs that affect the most people.



In case I'm wrong, I won't be back home til next week if you need more information Jeff.



Thanks for trying to help

[Stoko981]

I was experiencing this same issue, although unchecking the Remember Me box appears to have fixed it for now.

EDIT: I've clicked through about 10 pages and not been logged out so far, made this post with the Quick Reply feature and, fingers crossed, I'll just now have successfully edited it.

Modifié par Stoko981, 16 janvier 2010 - 03:21 .

[Frozeal]

Microsoft es evil, the 5th of January has proven that. Use Google Chrome... or Opera.

[Annihilator27]

Any updates?

[SkullandBonesmember]

Just some friendly advice, there's a lot of security issues with IE. You'd be better off using Opera or Firefox.

[Tyrax Lightning]

SkullandBonesmember wrote...

Just some friendly advice, there's a lot of security issues with IE. You'd be better off using Opera or Firefox.

I've been test-driving Firefox lately, & I think it's defeated IE8 in utility. If it's better security is true, then that much the better! I've converted to Firefox now!

Initially, during Firefox testing, I had to log-in everytime I came to this Site, so I messed with the Options Settings. I discovered that there was a cookie setting that dealt with how long to keep cookies. It's default setting turned out to be 'until browser closed' or something like that. I changed the setting to 'until they expire', & my prior IE8 log-in problems have vanished, never to be seen again! IE has inferior cookie management to Firefox.

Firefox also has superiority in other Interface aspects. Try it out!

Firefox 3.6! Look for it on the right.

Almost forgot, Firefox has a natural Spell Checker. It's not omnipotent, but it's handy.

Modifié par Tyrax Lightning, 15 février 2010 - 05:27 .

[JediMB]

I suppose I could add to this by saying that both IE7 and IE8 (in Windows Vista x64) gets randomly logged out from social.bioware.com, but it's not the only site I've been having problems with.



IE7 worked just fine at first, but at some point I started getting session error messages in Simple Machine Forums, BioWare's community site (as well as the SWTOR site) started logging me out at random, and certain functionality over at The Escapist's forums also stopped working properly.



Upgrading to IE8 changed nothing, and the supposed fixes for the problem on the SMF forums didn't do anything either, but I still have dozens of other forums that perform flawlessly, so it's hard to say whose fault it is.

[wanderon]

Tried unchecking the "remember me" box when logging in as mentioned earlier and the logging out seems to come more often for me than it was by checking the box.



(XP & IE8)

[JediMB]

I've noticed that attempting to set my status will always log me out.

[tommy5761]

Having same issues here with Hughesnet .Satellite sucks but there is nothing else available where i live.When i go to post a reply have to login at least 4-5 times ,when i go to a different page relogin ,i`ve even refreshed a page -relogin very frustrating would be putting it mildly.So will try opera since i alreadt have it installed.Thanks for the info 

[Koralis]

Really, no progress on this at all? Why are you concerned with ping times? Does "remember me" seriously attempt to authenticate EVERY post, rather than authenticating a persistant cookie? And even if if does, why is it timing out before getting a reply rather than waiting an extra half--second?

I'm on FIOS... previously comcast broadband.  There's no blaming of satellite uplinks here.

Modifié par Koralis, 20 février 2010 - 03:50 .

[Gocad]

And thought this was a new issue. I had no problems staying logged when the site launched, but for a few days now I keep getting logged out (apparently) whenever I click something. Guess I won't be abe to spend my Bioware points for the time being...



I'm using Opera btw.

[ThisIsMadness91]

I have yet to encounter this problem when using my dad's PC. We both use Internet Explorer, but I use Windows Vista while he uses Windows 7.

Scratch that, I got logged out on his PC yesterday.

Modifié par ThisIsMadness91, 23 février 2010 - 10:30 .

[Gocad]

Has anything been changed here? Login problems are gone now (for me, at least)

[Chromie]

Not for me. It's gotten even worse.

I have to use IE8 64 bit now when trying to post on the forums because 32-bit seems to log me off all the time.



I have Windows 7 Ultimate 64 bit...most people seem to have Windows 7 and are experiencing this problem?

[Tyrax Lightning]

I'm on XP, till my new puder gets built. I was having trouble on IE8, but no more on Firefox.

[Nightwriter]

The problem has gotten so bad for me that my logins won't even take anymore. No sooner will I have typed in my username and password and hit enter than the username and password spaces are wiped blank again, bumping me right back. Sometimes I will have to login 8-12 times in a row before a login takes.

For whatever it's worth, it's strictly a forum problem for me. When I am elsewhere on this site - like posting in social groups using the same account - the problem is utterly nonexistent. I am never logged out.

Modifié par Nightwriter, 26 février 2010 - 07:52 .

[Annihilator27]

Any IE users have any luck?

[Tyrax Lightning]

NYeriq wrote...

I have this problem too. I'm using Windows 7 64-bit, IE8 32-bit... When I turn protected mode off, I'm able to stay logged in but once I turn it back on again, the problem shows up again.

This looks interesting... Could IE8 be clashing with Anti-Virus code? Maybe Anti-Virus should be brought into the Spec info equation?

[Tyrax Lightning]

NYeriq wrote...

Tyrax Lightning wrote...

NYeriq wrote...

I have this problem too. I'm using Windows 7 64-bit, IE8 32-bit... When I turn protected mode off, I'm able to stay logged in but once I turn it back on again, the problem shows up again.

This looks interesting... Could IE8 be clashing with Anti-Virus code? Maybe Anti-Virus should be brought into the Spec info equation?

IE8's Protected Mode is not an anti-virus. It's IE's built-in sandbox (for security) and this is defaulted to "ON" unless you turn off Windows Vista/7's User Account Control. 

I never knew IE8 had a Protected Mode. I always use the Protected Mode from my anti-virus Site Advisor. (McAfee)

I wonder if Protected Modes from 2 sources at once can clash with each other?