56 réponses à ce sujet

[SkaTeeB]

Ulous wrote...

I try my hardest not to jump on the "EA is evil and don't give a **** about their customers" bandwagon, but its hard not to when you have suffered their incompetence as much as I have.

I understand your frustration.  I assume you're referring to the incomptence of the EA support staff rather than Bioware.  It almost sounds like the EA support staff have had absolutely zero training on DA:O.

As far as the unacceptable timeframe for the console patches, maybe Bioware got a lot of new staff when they got acquired by EA, just like Bungie did when MS acquired them.  With all the new staff they were able to do a lot more than they ever were able to do before...but tried to do too much too soon.  Look at how much DLC they're doing, how many platforms they're trying to support (and adding new platforms incl. Mac), how many new titles are in development and there's more to come as well.  Maybe they're skimping on the maintenance group that's responsible for patches, etc. in favor of revenue generating groups like DLC and new product development; that's certainly what it sounds like.  Maybe the delay of RtO is actually because of a problem with the patch, which RtO needs for release.  I kind of hope this is what the problem is because it would make the maintenance group actually have an impact on the bottom line and Bioware would possibly assign more people to make sure patches were issued in an acceptible timeframe.

Also, if the support we're seeing is what is supposed to be normal for Bioware now, then I hope that ME2 support is much better than normal.  I also hope the team responsible for supporting DA:O is completely different than the team that will support ME2.  If the team is overextended then they certainly won't be able to handle another game and if it's properly staffed then they're not doing a very good job....

[Lohe]

Hello



Generally you are right, Ska. But focussing today on games of the future doesnt help the actual problematics with DAO. I think the console users proved enough patience. Just have a look when this game was released and what answers we get by EA or what no-answers we get here. Its just normal, that patience is off now with twice times beeing disappointed concerning the title update#1.



And if they are with a new setup, thats not my problem, because its not my business. Every business should know where their limits are. Thats no excuse. But thats probably a false choice where to be active with work and how much projects a business can handle. Just my 2 cents, my opinion.

[EricXIII]

who knows maybe return to ostagar delay has to do something with the console patch

[SkaTeeB]

It could also be that the issue really lies with the company that did the port Edge of Reality. Maybe they've screwed everything up...

[Crimzon Nutcase]

SkaTeeB wrote...

It could also be that the issue really lies with the company that did the port Edge of Reality. Maybe they've screwed everything up...

You've mentioned multiple times that the problem may lie in the patch. Now I know people are frustrated because of the lack of said patch, however this is a big game, far bigger than Borderlands. That is why Gearbox had patches out so much faster, it has a much different gameplay system, and fewer save issues.

They've already told us they're sorry for not being able to drop us a patch, and I forgive them. Sushi man, I don't care that you think it's fanboyism that's your only retort in many cases, it's simply being understanding. Especially since most of us on here don't understand the complexities that go into building a game or patching it for that matter.

That set aside, hopefully this game gets fixed and is playable before ME2. Once I have that game, screw all others, lol. <<< That's fanboyism. As Frankie says, "Relax." OH and btw....Gamestop, Gamecrazy, and other video game retailers DO NOT have to reimburse your investment in the game. Your claims must go DIRECTLY to EA. Don't believe me? Ask Walmart.

[SkaTeeB]

Crimzon Nutcase wrote...

You've mentioned multiple times that the problem may lie in the patch. Now I know people are frustrated because of the lack of said patch, however this is a big game, far bigger than Borderlands. That is why Gearbox had patches out so much faster, it has a much different gameplay system, and fewer save issues.

I don't know that Borderlands or Modern Warfare 2 or Assassin's Creed 2's sizes had much to do with the ability of their developers being able to issue console patches within a month of release to address issues their users found.   Bioware was relatively quick to issue a patch for the PC version of DA:O, but game breaking bugs still persist on the console versions two and a half months after release. 

You are correct when you imply that I don't know what reasons they have for not being able to release the patch yet though.  I have no idea...hence the thread.

[Crimzon Nutcase]

SkaTeeB wrote...

Crimzon Nutcase wrote...

You've mentioned multiple times that the problem may lie in the patch. Now I know people are frustrated because of the lack of said patch, however this is a big game, far bigger than Borderlands. That is why Gearbox had patches out so much faster, it has a much different gameplay system, and fewer save issues.

I don't know that Borderlands or Modern Warfare 2 or Assassin's Creed 2's sizes had much to do with the ability of their developers being able to issue console patches within a month of release to address issues their users found.   Bioware was relatively quick to issue a patch for the PC version of DA:O, but game breaking bugs still persist on the console versions two and a half months after release. 

You are correct when you imply that I don't know what reasons they have for not being able to release the patch yet though.  I have no idea...hence the thread.

The bugs for the above listed games weren't as dire as the ones in DA:O. In one post from a Dev (don't have link or remember said dev's name, possibly Rob Bartel) that they were working on these issues especially the ones with memory leaks, but that they had hard times replicating them. Without being able to replicate the issue they can't fix it. I've also heard a few thing that it's a glitch in Redcliff that people are doing to exploit for EXP or stats/skills, that is causing the memory errors/failed saves. I myself haven't encountered said game breaking glitches, so I'm unsure it's just what I've read.

Now I didn't mean to imply it as just you, because I myself am at a loss as to what has happened thus far. I would enjoy better communication with the Devs, but it's hard to accomplish cause they're running about like chickens without heads. As much as we are. Hopefully within a week we'll have our update, and maybe RtO. Then we can all sit here and say, "DAMN I'm glad that shi7 is over!"

G'day to you all.


PS...sorry for the bad grammar and/or spelling errors...I is sleepeh...

Modifié par Crimzon Nutcase, 06 janvier 2010 - 05:13 .

[Lohe]

I remember programs out of my earlier basic-programming time. Z80 machine code as well. They were called debuggers. Im sure, they do exist even today....I dont know why memory leaks appear, thats not my part. My one is to buy and to play this product. Im just a stupid customer, you know. Bioware can be pleased if those stupid customers reporting bugs they have produced, because thats not our part, thats part of QA or Edge of Reality or whomever. And those people get paid by reporting them/fixing them. Im getting nothing, except lesser spare-time by posting them.

Sure, DAO is a complex and structurized monster in program language, but even if, the developers call themselves professionals? Im right? I am. So its time to prove that in the publics.

Modifié par Lohe, 06 janvier 2010 - 06:37 .

[Elite Midget]

I just hope it fixes things on the console. My XBox360 cries in the corner when against my dads PC.

[addiction21]

Lohe wrote...

I remember programs out of my earlier basic-programming time. Z80 machine code as well. They were called debuggers. Im sure, they do exist even today....I dont know why memory leaks appear, thats not my part. My one is to buy and to play this product. Im just a stupid customer, you know. Bioware can be pleased if those stupid customers reporting bugs they have produced, because thats not our part, thats part of QA or Edge of Reality or whomever. And those people get paid by reporting them/fixing them. Im getting nothing, except lesser spare-time by posting them.

Sure, DAO is a complex and structurized monster in program language, but even if, the developers call themselves professionals? Im right? I am. So its time to prove that in the publics.

Whoa whoa whoa now. Are you saying that we as customers should not inform them of bugs we have run into and how we produced them because its not our job?  Okay cool thats your a opnion, but you do not get to **** about a bug you are experiancing that has not been fixed because they have not been able to replicate it.

They might be professionals but they can not just snap their fingers and get a bug to happen or fix it in such a way.

Modifié par addiction21, 06 janvier 2010 - 06:46 .

[Lohe]

addiction...thats not my message. its more a "it simply doesnt matter if we report them or not". but if, the only effect is lesser spare-time. understood? fine.

[addiction21]

Lohe wrote...

addiction...thats not my message. its more a "it simply doesnt matter if we report them or not". but if, the only effect is lesser spare-time. understood? fine.

Well I will apologize and state there was no malice ment in my post.

It just seems to common that many many think that fixing a bug is some quick and easy process that can be done in a short time even when the developers have zero idea how to reproduce said bugs.

[enhaR907]

This was my primary concern. I enjoy most of the dex heavy builds. Granted I wanted RTO out, but the patch was my main want.





Meh time for an arcane warrior build

[Blue_dodo]

okey look you don't need to have constant online access but you do need to download it if the dlc only say "purchesed" then you have to download it otherwise you can only use the clc online.



it's all about the license and such

[jgiantjones]

I've been searching the forums but I haven't seen anyone yet comment on the patch. Is the patch still coming out whenever rto is out, or not. I unfortubnately suffer from the dlc achievement glitch and I just would like some assurance a patch is indeed coming out even if its delayed

[Lohe]

addiction21 wrote...

Lohe wrote...

addiction...thats not my message. its more a "it simply doesnt matter if we report them or not". but if, the only effect is lesser spare-time. understood? fine.

Well I will apologize and state there was no malice ment in my post.

It just seems to common that many many think that fixing a bug is some quick and easy process that can be done in a short time even when the developers have zero idea how to reproduce said bugs.

I think 10 weeks are time enough. Why? Because most bugs were reported right after release and the programmer should know how their program code works. Its not about to program a complete new game! And its their daily work.

Beside the mentioned errors (savegame bug, no loot error, questbugs, character / dog naming error, errors right after you start up the game about problems at the dao server, missing loginscreen, no char upload, Edge can be equiped with lesser than 26 dexterity, achievement bug, licensing problems, blablabla, and so on, (note:list is much longer than I feel to summarize here) there seems to be everything okay with the game...lol.

Modifié par Lohe, 06 janvier 2010 - 10:19 .

[AbsolutGrndZer0]

Blue_dodo wrote...

okey look you don't need to have constant online access but you do need to download it if the dlc only say "purchesed" then you have to download it otherwise you can only use the clc online.

it's all about the license and such

Right, if it's on your xbox ALL users can use it.  My friend sometimes plays my game using his gamertag, and the only item I've downloaded he can't access is The Edge.  He even has Amulet of the War Mage and Embri's Many Pockets, because I have unlocked them and downloaded them.

[ladydesire]

SkaTeeB wrote...

I don't know that Borderlands or Modern Warfare 2 or Assassin's Creed 2's sizes had much to do with the ability of their developers being able to issue console patches within a month of release to address issues their users found.   Bioware was relatively quick to issue a patch for the PC version of DA:O, but game breaking bugs still persist on the console versions two and a half months after release.

In some cases, the problems may have been known prior to release and fixes weren't ready before the publisher pushed the game out (don't think it doesn't happen, because it has in the past); in the case of the fixes that the PC version got, some of those things were fixed in the console version but hadn't made their way into the PC version yet, for whatever reason. It's also possible that you should have gotten the fixes, but didn't, or they don't work.

[Sidney]

Taiko Roshi wrote...
Sure, bugs like memory leaks that corrupt your save files after 40+ hours of game play = broken game and full refund. Why don't you take the time to have a look at the 360 tech forum to see ALL of the game breaking bugs for the ported version, before making yourself look like a complete fool.

What do some people do to their 360's? Are you sacrificing goats to a dark god on it or something. I see gripe after gripe about bugs I've never seen in what is now close to 10 games between my wife and I on the 360.

[RogueWriter3201]

Sidney wrote...

Taiko Roshi wrote...
Sure, bugs like memory leaks that corrupt your save files after 40+ hours of game play = broken game and full refund. Why don't you take the time to have a look at the 360 tech forum to see ALL of the game breaking bugs for the ported version, before making yourself look like a complete fool.

What do some people do to their 360's? Are you sacrificing goats to a dark god on it or something. I see gripe after gripe about bugs I've never seen in what is now close to 10 games between my wife and I on the 360.

I find myself sharing Sidney's observations and inquiry. Having looked into the 360 support forums for DA:O I have been mortified by the excessive number of errors and bugs experienced by so many. However, I myself have never experienced any of them, save for the dex-bug which was essentially universal across all platforms, though now it is relegated only to the consoles. I can not help but wonder if these game-ending bugs have anything at all to do with the type of Xbox one is using -i.e. Arcade version, etc- or partaking of any one of the dozen or so exploits one can find in the game. Regardless of the aforementioned possibilities, it is dissapointing to see the console versions so neglected, though I would be remiss if I did not look more to Origin's third party developer before taking up a sword and pitchfork and going after Bioware.

[ArdentRaven]

I don't think the exploits cause any of the game-ending bugs on the 360 version, as I have used them on one of my playthroughs (was curious as to just how powerful a mage could be at top level and the best gear... the answer is extremely so). I did originally have a problem with the game crashing after 45min or so of gameplay but I chalked that up to accidentally bumping the 360 the day after purchase and the disk getting scratched. I simply downloaded the game to the hard drive and haven't had many problems since (aside from the universal bugs and the occasional missing dialogue, which can be fixed[if you care that much] by just reloading). I have even yet to run into a memory leak problem. I've had the game running for 6+ hours without so much as the slightest slow-down in loading times.

[Eragondragonrider]

As a game programmer the issue with patch not coming out is kind of frustrating but it is understandable. Bugs have a nasty way of coming out of the wood works. You go to fix one bug and another 10 pop up, and as you go to fix those more pop up. You also have to realize most PC games might be done in one to three different language where the console programming might be done in several different languages. This create a very big headache when you are troubleshooting to fix the game. All I can say is have some understanding in the situation and realize Bioware knows of the issues and is working there hardest to fix the problems and get us a patch that fixes the problems as soon as they can.

Modifié par Eragondragonrider, 09 janvier 2010 - 04:53 .

[Blue_dodo]

AbsolutGrndZer0 wrote...

Blue_dodo wrote...

okey look you don't need to have constant online access but you do need to download it if the dlc only say "purchesed" then you have to download it otherwise you can only use the clc online.

it's all about the license and such

Right, if it's on your xbox ALL users can use it.  My friend sometimes plays my game using his gamertag, and the only item I've downloaded he can't access is The Edge.  He even has Amulet of the War Mage and Embri's Many Pockets, because I have unlocked them and downloaded them.

tell him to delete promo pack one and two and then redownload them that should get him the dagger.

[cinful13]

ok i dont get it, theres all these complaints about bugs and issues with DOA for the consoles. i have the PS3 version and am thinking of getting the PC just to have it, i have never had any bugs on my PS3 version yet, well maybe a little like some dialouge replaying over again from a cutscene but thts abou it, and i dotn care abou framerate or anything like that so im fine, so what are the bugs that everyone is having? if ur on Xbox for DOA then ur stupid as hell, why you may ask? because everyone said the xbox version was screwed up anyway but whatever, and oh yeah should i get the CE for the PC or just get the regulaer version? i already have the CE for my ps3, oh and does the PC version have trophies/acheivemnts as well? probably not just asking though