42 réponses à ce sujet

[Mew.2]

Hey guys I've read around the forums a bit and see that MANY people are having this problem. I still have this issue and have had the game for about 2 weeks now unable to play. I love Bioware and decided to buy this game new and support them into new IP's, but this kind of response (an expansion without solving issues is really discouraging...) I'm asking for some help because I'll be leaving for basic training in about 2 months and want to play this game to the fullest.

My PC components are clean and I'm using a dual core Intel CPU @ 3ghz, a GTS 250 as well

Can anyone give me any solutions or ideas?

Thanks guys 

[Gorath Alpha]

Mew.2 wrote...

Hey guys I've read around the forums a bit and see that MANY people are having this problem. I still have this issue and have had the game for about 2 weeks now unable to play. I love Bioware and decided to buy this game new and support them into new IP's, but this kind of response (an expansion without solving issues is really discouraging...) I'm asking for some help because I'll be leaving for basic training in about 2 months and want to play this game to the fullest.

My PC components are clean and I'm using a dual core Intel CPU @ 3ghz, a GTS 250 as well

Sorry.  Overheating is hardware-related.  You have inadequate thermal paste on the CPU (or excessive, which is also bad), or the fan on the cooler is running too slowly, or the PC's airflow is inadequate for some reason. 

Gorath
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[Mew.2]

I just put this computer together, other games run smoothly,my Antec 300 Illusion is pushing massive air, how are you so positive it's my hardware?

[Gorath Alpha]

I've assembled at least a hundred PCs, maybe 120. How many have you built?

[Phonzo]

well your statement is cpu overheating this is caused by "load" on your cpu.

Do you have issues running other games? If you built it yourself did you test with prime95 to ensure stability?

And sure your case maybe pushing "massive" amounts of air but if there is no thermal contact between the heatsink and the cpu it means nothing Hence the previous post.

Modifié par Phonzo, 06 janvier 2010 - 04:40 .

[Chromie]

I built 349 since 6 years ago...

[Guiomar]

This game makes some CPUs run at 100% always, even while on main menu. Maybe that is what is causing the overheat. I do not know any solutions to that though.

[Phonzo]

it's irrelevant that software causes your cpu usage to spike to 100%. Yes this creates heat but that's just how it works. No machine should crash because load reaches 100% - it crashes because it gets to hot which is a result of dust, poor air flow, heatsink contact on the cpu.

[Franpa]

Phonzo wrote...

well your statement is cpu overheating this is caused by "load" on your cpu.

Do you have issues running other games? If you built it yourself did you test with prime95 to ensure stability?

And sure your case maybe pushing "massive" amounts of air but if there is no thermal contact between the heatsink and the cpu it means nothing Hence the previous post.

Don't. Intel designes there stock coolers to maintain thermal conditions for normal operation. Not a maintained constant 100% load over several hours.

[Phonzo]

I'm sorry but you can easily toss an intel stock cooler under any torture test such as prime 95 and run it for 24 hours and it holds up just fine. Intel stock coolers maintain full load temperatures quite a bit below the cpu's max temp.



If improperly installed thats a different story.

[Mew.2]

If you've built so many computers you should know how they heat and stay cool.
ALL other games I play don't bother my computer, I've seen other posts saying the same thing, this games menu will start pushing the CPU...

It's insane people are like "it's your hardware stfu" instead of "lets help these people out so we can all enjoy the game"

Modifié par Mew.2, 06 janvier 2010 - 06:05 .

[Gorath Alpha]

CPUs and stock coolers are desigbned to run for years and years at whatever utilization they reach, be it 10% or 100%. That's a fact. Any system unable to do so has a cooling problem, not a software problem. That's the way it has always been, and it's not going to change.

[Grog415]

Just a few comments..... You said you put this PC together yourself, do you practice good ESD practices? Static discharge can occur by simply touching a chip or PCB, this can cause flakey performance later in the chips life. System board problems can overheat a CPU. PC placement can overheat a CPU. Inadequate cooling, stock coolers are not adequate for gaming. Get an Arctic Cooling tower or something similar.
Overclocking can heat a CPU, and yes lots of gamers do it.
Inadequate Graphics adapters can put a lot of stress on a CPU. Also lack of RAM and subsequent excessive paging can overheat your CPU. But with all this being said, Dragon Age does not really stress out your system like say Crysis, or Halo.
Do not put your PC in a cabinet, enable airflow through and around the case. Make sure your case is large enough and you have enough box fans to force air through. Make sure your PC is blown out, clear the dust bunnies and blow out your heatsink. The higher end system boards, I use ASUS, have cooling radiators built into the boards themselves.
Also check your power, is it surging or sagging. Put a UPS on your system. This will condition power.

Modifié par Grog415, 06 janvier 2010 - 04:01 .

[Franpa]

Gorath Alpha wrote...

CPUs and stock coolers are desigbned to run for years and years at whatever utilization they reach, be it 10% or 100%. That's a fact. Any system unable to do so has a cooling problem, not a software problem. That's the way it has always been, and it's not going to change.

Intel said recently that there heat sinks for all there CPU's are designed for normal operational situations, not for burn-in tests such as CPU benchmarking. A CPU benchmark is typically designed to stress the entire CPU and all it's cores (if applicable) with both a constant and consistent work load.

You can stress your CPU, but I strongly wouldn't reccomend letting it operate like that for hours.

Modifié par Franpa, 06 janvier 2010 - 05:16 .

[Gorath Alpha]

Franpa wrote...

Intel said recently that there heat sinks for all there CPU's are designed for normal operational situations, not for burn-in tests such as CPU benchmarking. A CPU benchmark is typically designed to stress the entire CPU and all it's cores (if applicable) with both a constant and consistent work load.

You can stress your CPU, but I strongly wouldn't reccomend letting it operate like that for hours.

Interesting, but under the circunmstances applying today, in this thread, I will need a link to the place that the warning was issued, please.

Thank you.

Gorath
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[Valaskjalf]

in either case, the stock cooler, if installed properly, should provide proper cooling for however long you play dragon age. if it does not, then there is either an installation or air flow problem.

[Grog415]

I find stock coolers as being inadequate for gaming. Also the custom coolers that use the plastic expandable pegs that go into the system board holes, they seperate and do not provide the proper surface adherence to cool adequately either.

I use the type of cooler that utilizes a plate on the bottom of the system board and screws to join the pieces together. Also the proper use of thermal grease. Many people that build their own systems do not utilize proper ESD procedures and they damage their chips. This can overheat the circuits when they are in high usage situations.

Dual and quad core CPU's are known to generate heat in excess when in full usage. What is gaming but number crunching on steroids. And what piece of the mix does this?

I have looked at lots of PC's and troubleshooted more than I can even remember in my time. You see it all the time. Time, heat and dust take their tole on chips and fans.

[FFMagee]

I'm also in the overheating group for this game. After about 2 hours or so of constant play a fan (which for the time being I'm going to presume is my CPU fan) starts spinning so fast that I can hear it over my gameplay. This happens about the same time that game performance (specifically load times) begins to suffer. I was afraid that perhaps there was an issue with my processor fan or GPU fan so I downloaded 3 temperature/fan speed detectors (SpeedFan/GPU-Z/EVGA E-LEET) and decided to run 3DMark Vantage. While CPU/GPU temperatures would reach 100C/68C, for CPU Core and GPU respectively, I would never hear the fan noise that I hear while playing Dragon Age. I feel that this heat issue may be related to the presumed memory leak with the game as the fan will continue to go full blast well after I've stopped playing the game and a reboot of the computer brings the fan back to normal speeds.



I am not using a stock cooler. I'm using a Thermaltake V8 Heatsink. I have a Coolermaster Armor case with a 15 CM fan right over the CPU/Graphics Card. I don't build computers often. It's entirely possible that I didn't put enough thermal paste or put too much on. It's possible that the benchmark testing did not stress the hardware long enough (even though it the stress was more intense) to match what DA:O is doing to my computer. So I'm going to do a simple, unscientific test. I'm going to time how long it takes DA:O to perform badly and make my fan super loud. Then, I'm going to restart, so the fan can go back to normal speed, and play Crysis for the same time. If Crysis does not cause the issue, that seems as direct a correlation between my issues and DA:O as I can get without opening up my computer and taking the whole thing a part and inspecting each individual piece.



I'll update this post with my findings.

[Franpa]

http://www.tomshardw...2-29-core-stock



I think that was it, not too sure though. I tried my best but maybe I was wrong. It may have just been a comment on a processor review site.

[Phonzo]

FFmagee what processor and GPU combination? Those are quite the high temps to be hitting under load.



Either way an intel stock cooler shoudl be capable of disappating heat generated under full load. Sure it's lifespan maybe reduced and it may not cool the chip as much as possible but the chip should not reach it's maximum temperature. In addition to this the majority of cpu's including the core2duo's typically will throttle themselves as you approach their temperature threshold unless this feature is specifically disabled in the bios.



Again the OP isn't providing enough details as to why he believe's it's simply an overheating problem.



DO you double click the exe and the game runs for 6 seconds and closes?

Do you play for 12 hours straight and the game closes?

Do you start the game and get greeted blue screen or freeze?



These details assist in analyzing the issue.

[FFMagee]

My video card is an nVidia 280 GTX. My proc is an Intel Core i7. Those temps were while running a benchmarking program, meaning they were getting pushed fully.


However, after running DAO for 4 hours (I used a stopwatch) I've determined that my weird fan issue is not connected with it, at least not directly. I did reinstall it so that I could install patch 1.2. I'm not sure if I had gotten 1.1b or 1.1a, so it's possible that the C++ runtime updates may have helped. In any event, my CPU (as a whole) never got above 84C while playing and no individual core stayed at 100C for more than a second. However, I did take some notes that would further suggest memory leakage.

FYI, my "idle" temps for my proc and video card are 68C and 50C, respectively. I had heard from some friends who built their i7 machines before me that they tend to run hotter than typical Intel procs, but who knows. We may all have screwed up cooling.

I've never actually had the game crash, let alone kick me to the desktop, shut off, or blue screen. It's only been that fan getting excessively and permanently (at least before a restart) loud, at least for me.

Modifié par FFMagee, 07 janvier 2010 - 05:48 .

[migonty]

I know, someone could tell me that laptops are not for gaming.... But I really want to make DAO work with my Acer Ferrari 5000.... Unfortunately, same overheating problems. I managed it to work for about one hour with only one core, low resolution and a cooling pad with 4 fans, till it reach 95*C. After that I have to put it in stand by for about 20 min till it reach 46*C, and very quickly I have to start the game in order to play it for 30-45 min . It is quite frustrating but ... it's the only way. I made him into pieces in order to clean it from dust, changing the thermal paste and so on but this was not useful. Any ideas? I think the only solution is... "Changing the computer !"

[Franpa]

FFMagee, if your motherboard supports it, move the video card to the furthest available PCIE x16 slot from the CPU. The ASUS P6T Motherboard for instance has 2 slots that can be used for a single video card configuration.

[FFMagee]

Franpa wrote...

FFMagee, if your motherboard supports it, move the video card to the furthest available PCIE x16 slot from the CPU. The ASUS P6T Motherboard for instance has 2 slots that can be used for a single video card configuration.

I decided to stop pushing my RAM to 1333 and put it to the mobo default of 1066, this has made the idle temps 56C and 49C, for the cpu and gfx card respectively.  I do not relish the idea of opening the case and moving the card because it was a huge pain in the ass to put it in when I built it.  However, if these temps are still dangerous, I'll do it.  Get back me to as soon as you can.

Looking at the manual for my mobo (EVGA X58 3X SLI), it appears that it is intended for the graphics card to only be in the slot it's in.  It declares that port as a "primary" port, but I'm not sure if that means it's the only to be used in a 1-card config.

Modifié par FFMagee, 07 janvier 2010 - 05:06 .

[Gorath Alpha]

Many Crossfire and SLI mainboards have a slower 8X second video bus slot below the 16X slot. Quite a few dual card rigs run both cards at the 8X of the slower slot when there are two rigged to work together.