1600 réponses à ce sujet

[VanDraegon]

Dahelia wrote...


Got a question, your wife has been in school for how long doing this? Answer this, I will  go on with my answer....but really, just like Bioware, you think we are idiots and wouldn't understand...."It is an issue at the last minute" an issue?! What kind of issue?! If my parents pulled this while working, they wouldn't even have a job....if I pulled this....I wouldn't have a job, so what is this issue? We deserve to know.

Get over yourself. You do not need to know all the little details of why there was some problem that delayed RtO. None of us do, unless Bioware signs our paychecks. They are under no obligation to tell us and frankly that is true for most businesses.

Modifié par VanDraegon, 06 janvier 2010 - 07:03 .

[bzombo]

jennamarae wrote...

Eurypterid wrote...

I've seen other people state something similar, and I have to say I find it odd.

Speaking solely for myself, this is the first Bioware game I've ever played and this whole RtO fiasco is giving an absolutely horrid first impression. DAO is awesome, but it seems releasing this single 1-hour (allegedly) DLC is just disaster piled upon disaster. It's been nothing but bad news since they announced it when there's any news at all, and mostly there's just no news.

This is all I personally know of the company: they made a great game, decent DLC's at launch, can't answer questions in threads they start for us to ask questions even if it's just a simple "I can't answer that because it's too spoilerific" or "I don't know the answer to that", and that a 1-hour DLC is beyond their abilities to finish and release given the two delays and muliple "issues" (which could mean anything). Overall, it leaves a very sour taste in my mouth and a very poor impression of the company. The game itself is great, if extremely buggy, but everything else honestly is just not what I would expect from a professional business.

Yes, they told us RtO would be delayed yet again. But then waited till the next day to say there was an "issue". What "issue" exactly is it? Game-breaking bug that was somehow missed until the day before release? Server melt-down? Someone accidently wipe the whole program? An "issue" can be many things, and a little bit of specificity would go a long way to fix the awful first impression they're making with me and I'm sure many others. Though I'm sure they have a strong enough fan base that they really don't care if they make a bad impression on first time customers, it won't do much to increase their fan base if things continue the way they've been going.

Some people don't care why it's delayed, and that's their prerogative. I do. If it's a bug or a server melt-down, it can be fixed presumably. If someone wiped the whole thing accidentally, it can't. Wanting the reason for the delay basically boils down to can you fix it or not, and if you can fix it is it an easy fix or something that's going to take months to straighten out. Not an unreasonable question by any stretch of the imagination.

My .02 for what it's worth.

because you're part of the me generation that thinks the world exists to serve you.

[Harthin1]

Dahelia wrote...

Now I know he is making up things...geez

Going to go out on a limb and say you've never developed software, probably never worked in IT either (other than maybe helpdesk).

Testing goes until the last minute.  They could have found something a few days ago and thought they could resolve it before release.  Unfortunately, fixing bugs can sometimes cause/reveal/create game-breaking issues.  With downloadable content, you are testing until the last possible second.  It stinks that it got delayed, but is it really worth getting this upset about? 

[Dahelia]

Harthin1 wrote...

Dahelia wrote...

What a Twist wrote...

darkshadow136 wrote...

TheGreenLion wrote...

Trajan, I understand that you are miffed...but you need to stop being childish. Your posts are also not on-topic and this thread has been warned about that. You deserve the almighty ban hammer.

Yep I agree everyone needs to stay on topic. I myself am tired of having good discussion threads about this topic closed because of this issue. If you don't have anything new and good to contribute to the topic at this time just read it and Iam.

The topic so far: Greywardens.com or whatever had a clock counting down until the RTO release, it was wrong.

The cause of this mess was a bug of some king, we will not be informed what king of bug, and we don't need to be.

It is delayed for an unknown amount of time, and we will be told its coming out, probably the moment it comes out.

Yes we do need to be informed, you are telling me...that you can just tell your customers that it was some massive issue and it is delayed and they will be like "Okay, sounds fine with me." yeah maybe those who don't care but those who do will demand an answer...just like some of us here. Most people would get fired for just saying "It was an issue" not telling the issue and then in no uncertain terms to tell us to shut up.

Get over it, they don't owe you an answer.  They said it was delayed, maybe because they just feel like ruining your day.  Chances are there was a gameplay/performance issue that impacted development and they didn't want to release a junk product.  If they did, everyone would complain that they released a junk product.  They truly can't win with internet posters.  I'm not trying to be a jerk, but the reason is always gameplay/performance/logistical.  They aren't going to delay a product because they don't want to start making money off of it just yet.

If you don't like when software is delayed, simply don't purchase it.  Of course, good luck ever getting games since the vast majority are delayed at least once. 

They do owe us an answer! Like I said before...if anyone else in the real world pulled this stunt, they would have no job. My parents deliver for Coke, Pepsi, etc...and if they said "Oh darn! We found an issue" at the last minute, the customers would be like "Okay, what issue and how long will it take" and they just say "An issue, we don't know the time" they'd be like "Don't deliver here ever again" and they would lose their job....if I did that, though my issues are usually adding just like one egg too many in the batter...I atleast tell my customers, I would not have them as customers anymore. I'm not trying to be a jerk either but....real life doesn't work this way. I am sure when someone found this issue they told their boss otherwise there would be no job for that person.
Atleast other companies have told us why there was a delay....but then again...can't always work that way it seems with some companies.

[TheGreenLion]

princeslaney wrote...

OK, so we have a date now - still, it's now good enough - the previous date of 5/1/10 should never have been put forward in the first place. Through all those months of development and testing of RtO, how come, on the day of launch, somebody noticed, "Hang on... it doesn't work". This error, bug, glitch - call it what you will, must have been spotted prior to 5/1/10.

They may have decided pre-emptively that it could be fixed within 4 days, they may have found that on the 3rd day, it wasn't going to happen and what they thought would take under a week couldn't been done.

[Dahelia]

Harthin1 wrote...

Dahelia wrote...

Now I know he is making up things...geez

Going to go out on a limb and say you've never developed software, probably never worked in IT either (other than maybe helpdesk).

Testing goes until the last minute.  They could have found something a few days ago and thought they could resolve it before release.  Unfortunately, fixing bugs can sometimes cause/reveal/create game-breaking issues.  With downloadable content, you are testing until the last possible second.  It stinks that it got delayed, but is it really worth getting this upset about? 

Did I say...anything about my jobs being...anything IT? Nope I didn't...even though that is my major in college right now. But it happens to be Cyber Security...I get to be the SOB that blocks your bots....when I graduate but I helped my fiance with his major which was that before he quit it and went on to something else.

[Deiser]

Eurypterid wrote..
I've seen other people state something similar, and I have to say I find it odd. You've bought BioWare games since BG and this one issue is now making you consider turning your back on them? If it's more than just this, fair enough. But if it's just this one issue, I don't get it. Yeah, it's frustrating, but I have to say from my perspective that I'm glad they found this issue before they released RtO rather than spending my points on it only to find it wouldn't work and then having to wait for a patch for it.

While I agree with you on most points, I'd like to just point out that most of the frustration was due to the large lack of communication that occurred right after the delay announcement, taking nearly a day for anyone to give even an ambiguous (though understandable, since people who'd actually want to know the exact specific bug/whatever causing it will be in the minority and most would probably not care) reason for why the DLC got delayed. Most people I saw for more than half of the Delay topic were focusing on that rather than the fact that it was delayed, and had Chris simply mentioned the techincal-issue explanation at the beginning of the topic, most of the more-mature players would have probably kept quiet about it.

I think it's the "keeping the player in the dark" factor that people like the person you responded to are wary about the future bioware games (though I am not one of them).

[Harthin1]

Bioware, in the future I would appreciate it if you didn't announce software and games until you publish it.



Thanks

[Dahelia]

VanDraegon wrote...

Dahelia wrote...


Got a question, your wife has been in school for how long doing this? Answer this, I will  go on with my answer....but really, just like Bioware, you think we are idiots and wouldn't understand...."It is an issue at the last minute" an issue?! What kind of issue?! If my parents pulled this while working, they wouldn't even have a job....if I pulled this....I wouldn't have a job, so what is this issue? We deserve to know.

Get over yourself. You do not need to know all the little details of why there was some problem that delayed RtO. None of us do, unless Bioware signs our paychecks. They are under no obligation to tell us and frankly that is true for most businesses.

I am getting tired of repeating myself to people...so I won't with you.

[Sephris_Lor]

Egads, Dahelia....I'm sorry to hear that. My wife is a pretty gifted artist, and went to a different college at first to do paintings and such. She got hooked up with an artist and teacher that sells his paintings for 10k or more, and was going to help her get her work sold for as much, but then she realized she really wanted to go into the gaming aspect. She is a huge gamer geek. So I understand your frustration. She spent 2 years going for her art degree to be a painter, only to turn it around and go for the gaming degree. She loves what she is doing now, especially since she is out of storyboarding...lol. But she also knows that there is a dark closet full of binding rope and big spiders if she changes her major on me again. >

[darkshadow136]

Harthin1 wrote...

Dahelia wrote...

What a Twist wrote...

darkshadow136 wrote...

TheGreenLion wrote...

Trajan, I understand that you are miffed...but you need to stop being childish. Your posts are also not on-topic and this thread has been warned about that. You deserve the almighty ban hammer.

Yep I agree everyone needs to stay on topic. I myself am tired of having good discussion threads about this topic closed because of this issue. If you don't have anything new and good to contribute to the topic at this time just read it and Iam.

The topic so far: Greywardens.com or whatever had a clock counting down until the RTO release, it was wrong.

The cause of this mess was a bug of some king, we will not be informed what king of bug, and we don't need to be.

It is delayed for an unknown amount of time, and we will be told its coming out, probably the moment it comes out.

Yes we do need to be informed, you are telling me...that you can just tell your customers that it was some massive issue and it is delayed and they will be like "Okay, sounds fine with me." yeah maybe those who don't care but those who do will demand an answer...just like some of us here. Most people would get fired for just saying "It was an issue" not telling the issue and then in no uncertain terms to tell us to shut up.

Get over it, they don't owe you an answer.  They said it was delayed, maybe because they just feel like ruining your day.  Chances are there was a gameplay/performance issue that impacted development and they didn't want to release a junk product.  If they did, everyone would complain that they released a junk product.  They truly can't win with internet posters.  I'm not trying to be a jerk, but the reason is always gameplay/performance/logistical.  They aren't going to delay a product because they don't want to start making money off of it just yet.

If you don't like when software is delayed, simply don't purchase it.  Of course, good luck ever getting games since the vast majority are delayed at least once. 

Yes most full games and even expansions are delayed at least once but this is just a small DLC not anything of the size and complexity as you are talking about. Bioware started the original threads about this DLC  to create buzz and conversation about it, and also as a platform for them to give info and updates hence all the DEV comments on said threads. When they made the original thread of RTOdelayed they gave very bare of info reason as to why the 2nd delay of this product it is not unfair for one people to be upset about it, and two people to want a for informed reason as to why it is delayed.

Modifié par darkshadow136, 06 janvier 2010 - 07:08 .

[Dahelia]

Sephris_Lor wrote...

Dahelia,

It was posted by Chris Priestly on his personal page, (click in his name below, or just go to the first page of this thread to see what he said). As I said before, while the info is out there, the means of getting it to everyone sucks right now. And the moderators and staff are working on this as well. I'm a newb to the boards, so I know first hand that not knowing how to navigate it sucks. Now that I understand things better though, I will help everyone who wants to know find the info they want to see.

The OP of this thread....he made it up...he was guessing, okay?

[Apophis2412]

Sephris_Lor wrote...

Dahelia,

It was posted by Chris Priestly on his personal page, (click in his name below, or just go to the first page of this thread to see what he said). As I said before, while the info is out there, the means of getting it to everyone sucks right now. And the moderators and staff are working on this as well. I'm a newb to the boards, so I know first hand that not knowing how to navigate it sucks. Now that I understand things better though, I will help everyone who wants to know find the info they want to see.

There is no new date. Chris Priestly posted nothing about RTO on his personal page. The part obout RTO being released in a month was just the OP's speculation.

[Dahelia]

Sephris_Lor wrote...

Egads, Dahelia....I'm sorry to hear that. My wife is a pretty gifted artist, and went to a different college at first to do paintings and such. She got hooked up with an artist and teacher that sells his paintings for 10k or more, and was going to help her get her work sold for as much, but then she realized she really wanted to go into the gaming aspect. She is a huge gamer geek. So I understand your frustration. She spent 2 years going for her art degree to be a painter, only to turn it around and go for the gaming degree. She loves what she is doing now, especially since she is out of storyboarding...lol. But she also knows that there is a dark closet full of binding rope and big spiders if she changes her major on me again. >

I'm a gifted artist as well...that is why I tried to teach my fiance, he gave up...but it is not my major in college.

[Dahelia]

Maviarab wrote...

Seems like someone telling porkies...

Oh and sephris....you would be truly amazed and staggered...at exactly how many people have Bioware points that they have PAID for sat on their accounts right now, in the anticipation of RtO being out yesterday.

Bioware have been paid their dues, EA are getting theirs, and right now, my money is not earning me money becasue its no longer in mym account, its in Biowares/EA's....

Do not be fooled, they have thousands sat in the bank from pre paid points orders....now, if Bioware pay back the interest that my money is collecting in their account....then fair enough...if they are not going to do that, then Id like an explanation of what went wrong. Can I help, probably not, but least i'd know.

*raises hand* Actually...I've had it since Dec. 23.....since 2 days before the other due date...

[EricXIII]

Is it me or this taking way to long?Can they at least announce us what the hell is going on,Expect if they wait to fix the issue first and then announce us the release date still a small update won't hurt 

[Dahelia]

EricXIII wrote...

Is it me or this taking way to long?Can they at least announce us what the hell is going on,Expect if they wait to fix the issue first and then announce us the release date still a small update won't hurt 

According to some people...you don't deserve it and they don't have to tell you anything. Okay? So don't expect one or any nice answers following mine.

[bzombo]

Dahelia wrote...

bzombo wrote...

Dahelia wrote...

Eurypterid wrote...

What a Twist wrote...

Eurypterid, i'm sure you know way more on the issue than any of us. My only question, is will they need to go through an application process again for the consoles? Or can they just release it when they fix it?

I doubt any of us care what actually happened, just how long in general this is going to take.

Actually, I don't know any more than the rest of you guys. Im not a BioWare employee, so have no inside info on this.

Dahelia wrote...

Yeah hours before the release they go
"We had a problem, found a bug" that is what made people mad...we want
to know what kind of bug would cause such a huge problem as to delay it
hours before release.

Again, I have to ask: what difference would it make? As I noted above, I'm as much in the dark as everyone else, but I'm quite satisfied with knowing they found an issue before putting this DLC out the door, and will fix it. I really don't care what the exact issue is. I trust that BioWare will get things working as fast as they can and have this available asap.

Well I am not satified with just "Oh it was a bug" hours before the release...or an issue, whatever...an issue makes it seem like they just didn't want to release it because it would be overshadowed by the mere fact that they announced Awakening...a bug makes it seem like they don't have enough testers...to find some massive thing at the very last minute...after having 2 release dates and then backing out of both of them. You may be satified with the mere fact of being in the dark, but I am not...as a customer and someone who owns a business and also works in another business...keeping your customers in the dark about things, pisses them off more. If I told my customers that we found something wrong at the last minute, they'd want to know why...and not "It is just an issue, be okay with that answer" because customers, who have spent money and raised the hype in something at least deserve an answer than "Be okay with this answer" and then be told(in not these terms) to shut up. I have customers for my baking and my art, I also help my parents with their trucking business...we are told what is wrong, we tell the customers what is wrong. Like I said before, how would you like it...hours before your wedding the cake designer calls and says "Oh sorry, we had an 'issue' with your cake, we have to delay it for some uncertain amount of time, sorry!" or "You know the house you wanted to move into a few hours now, we found an issue, you can't move in now" and a few other things I could come up with. That would ****** people off, but than again as some people seem to believe, the customers are idiots...

the silly part of this is bioware was being nice and telling everyone what was going on so they'd be in the loop. now, people like you are getting overly demanding and it's going to reverse itself and bioware won't tell you a damn thing. why should they if all they get is grief for trying to keep their fans in the loop. the product is not out yet. once the product is out and you've downloaded it, then you have a right to know if bioware says something has then come up. right now everyone's complaining about a product that has not yet been released. you're just shooting yourself in the foot. all this whining will just get us all kept out in the dark to avoid the whining in the future.

If my parents did that to their customers, they'd be fired. If I did that to mine, I'd be out of a job as well...what makes Bioware so special as to just say it is an issue....and to just leave it at that. No one does that...if they do, they have no job. I want the answer, after that, I will be fine with the answer...not "an issue"

bioware doesn't have to answer you because the product is not even out yet. you are demanding answers about something you don't have. you don't have a contract with bioware for dlc. if you did, then you could complain. all you have is knowing it's coming and is late. that means nothing. nothing!

[jennamarae]

bzombo wrote...

because you're part of the me generation that thinks the world exists to serve you.

Is that supposed to hurt my feelings or something? Asking a simple question does not = "The world is mine to command!! All should bow at my feet and live only to serve me!! Mwahahahaha!!!" But hey, if that's what you think then it tells me a great deal about you.

[TheGreenLion]

Some of us seem to assume that the moderators and handful of devs on these boards are staying in touch with the troubleshooters 24/7. If they are not told or even instructed not to go blabbing about it, they won't be saying anything until they get answers themselves. Dahelia, your example of a business does not compare easily with Bioware or gaming companies really, they are fortunate to have the option of delaying things like that, they still lose money like a delivery based company and someone still takes the blame for it. That they don't get put to the axe for it is a leniency they are lucky to have. Some may still have gotten the axe.

[Harthin1]

Dahelia wrote...

They do owe us an answer! Like I said before...if anyone else in the real world pulled this stunt, they would have no job. My parents deliver for Coke, Pepsi, etc...and if they said "Oh darn! We found an issue" at the last minute, the customers would be like "Okay, what issue and how long will it take" and they just say "An issue, we don't know the time" they'd be like "Don't deliver here ever again" and they would lose their job....if I did that, though my issues are usually adding just like one egg too many in the batter...I atleast tell my customers, I would not have them as customers anymore. I'm not trying to be a jerk either but....real life doesn't work this way. I am sure when someone found this issue they told their boss otherwise there would be no job for that person.
Atleast other companies have told us why there was a delay....but then again...can't always work that way it seems with some companies.

You're comparing the development of a multi-million dollar piece of software to product fulfillment and cooking?  Wow.  You really don't understand how much goes into getting a game together.

But, let us use your parents as an example.  When they are late to make a delivery because the soda was late being delivered to them, what do they tell their clients?  Probably something along the lines of, "Sorry, the delivery was late so I got out of the depot later than usual."  Am I right?  That is perfectly acceptable. 

Do they tell the client why it was late?  What bottling machine broke down?  Maybe the forklift ran out of gas?  How about the guy manning Line 1 has a little drinking problem and fell asleep on the stop button again?

Telling you that it was delayed due to a bug is a decent amount of information for a software company.  In all honesty, BioWare needs to learn to stop giving release dates.

[Dahelia]

bzombo wrote...

Dahelia wrote...

bzombo wrote...

Dahelia wrote...

Eurypterid wrote...

What a Twist wrote...

Eurypterid, i'm sure you know way more on the issue than any of us. My only question, is will they need to go through an application process again for the consoles? Or can they just release it when they fix it?

I doubt any of us care what actually happened, just how long in general this is going to take.

Actually, I don't know any more than the rest of you guys. Im not a BioWare employee, so have no inside info on this.

Dahelia wrote...

Yeah hours before the release they go
"We had a problem, found a bug" that is what made people mad...we want
to know what kind of bug would cause such a huge problem as to delay it
hours before release.

Again, I have to ask: what difference would it make? As I noted above, I'm as much in the dark as everyone else, but I'm quite satisfied with knowing they found an issue before putting this DLC out the door, and will fix it. I really don't care what the exact issue is. I trust that BioWare will get things working as fast as they can and have this available asap.

Well I am not satified with just "Oh it was a bug" hours before the release...or an issue, whatever...an issue makes it seem like they just didn't want to release it because it would be overshadowed by the mere fact that they announced Awakening...a bug makes it seem like they don't have enough testers...to find some massive thing at the very last minute...after having 2 release dates and then backing out of both of them. You may be satified with the mere fact of being in the dark, but I am not...as a customer and someone who owns a business and also works in another business...keeping your customers in the dark about things, pisses them off more. If I told my customers that we found something wrong at the last minute, they'd want to know why...and not "It is just an issue, be okay with that answer" because customers, who have spent money and raised the hype in something at least deserve an answer than "Be okay with this answer" and then be told(in not these terms) to shut up. I have customers for my baking and my art, I also help my parents with their trucking business...we are told what is wrong, we tell the customers what is wrong. Like I said before, how would you like it...hours before your wedding the cake designer calls and says "Oh sorry, we had an 'issue' with your cake, we have to delay it for some uncertain amount of time, sorry!" or "You know the house you wanted to move into a few hours now, we found an issue, you can't move in now" and a few other things I could come up with. That would ****** people off, but than again as some people seem to believe, the customers are idiots...

the silly part of this is bioware was being nice and telling everyone what was going on so they'd be in the loop. now, people like you are getting overly demanding and it's going to reverse itself and bioware won't tell you a damn thing. why should they if all they get is grief for trying to keep their fans in the loop. the product is not out yet. once the product is out and you've downloaded it, then you have a right to know if bioware says something has then come up. right now everyone's complaining about a product that has not yet been released. you're just shooting yourself in the foot. all this whining will just get us all kept out in the dark to avoid the whining in the future.

If my parents did that to their customers, they'd be fired. If I did that to mine, I'd be out of a job as well...what makes Bioware so special as to just say it is an issue....and to just leave it at that. No one does that...if they do, they have no job. I want the answer, after that, I will be fine with the answer...not "an issue"

bioware doesn't have to answer you because the product is not even out yet. you are demanding answers about something you don't have. you don't have a contract with bioware for dlc. if you did, then you could complain. all you have is knowing it's coming and is late. that means nothing. nothing!

I'm guessing you are a business major, eh?

[Mechnic]

[quote]addiction21 wrote...

[quote]What a Twist wrote...



[/quote]

Squirell's; remember to protect your nuts!!!!!

[BobbyDAlien]

Sadly, this has been reminding me of Hellgate: London since the beginning... Awsome game with some very high hype, promising a lot of content to come, released buggy, released a bunch of content shortly after release, failed to meed the timeframes they had set for future releases as more and more people shelved it... Result? Company went under within a year and servers had to be supported by third parties so that the US and EU game servers and website last 15 months after game release. IP ended up with a Korean company who continued the game in korea only ever since...