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RtO both bad and good news


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#451
justair

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I think the only time heads really role is if they go off the deep end (which could cause a public relations problem) Delays happen. They probably hadn't intended on releasing the information about the expansion until after the new DLC was out but ... it was delayed so they thru out other news a bit early. 

Personally I think the delay was due to the fact that the PS3 release wasn't ready.  Perhaps some higher up felt that they should all be released simultaneously and reversed a decision made by another. OR, a problem that's caused the PS3 part to be delayed reared its ugly little head on the other platforms.  Who knows.  It's disappointing  but not much can be done from our end.  Just have to wait. (shrug)

Modifié par justair, 06 janvier 2010 - 09:18 .


#452
Deiser

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What a Twist wrote...
]Eury indorectly confimed it, I forget what thread it was in. He/she was replying to a post about this being a "bug" and eury said "While that may be the case, they haven't actually stated it is a bug"


Eury has also gone on record directly stating that he is just a moderator and is NOT directly affiliated with the Bioware DA team. He wasn't indirectly implying anything; he was just stating that while it might SEEM like it's a bug issue, Bioware programmers/whoever-in-the-know themselves have never confirmed that. He is just as out of the loop as we are.

#453
JabberJaww

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There are shenanigans afoot at EA. I still would love to know what this MAJOR bug is that has cause 2 months of delays in an hour long DLC



shenanigans

#454
Eurypterid

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What a Twist wrote...
Eury indorectly confimed it, I forget what thread it was in. He/she was replying to a post about this being a "bug" and eury said "While that may be the case, they haven't actually stated it is a bug"


You're really over-interpreting. I have no idea what caused the delay, and my post in no way indirectly confirms anything.

#455
EricXIII

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darkshadow136 wrote...

EricXIII wrote...



confirmed from who?give me a link of a bioware stuff that saying that the dlc has been delayed because of a bug


The closest thing to admitting there is a bug is in this thread. social.bioware.com/forum/1/topic/9/index/541856&lf=8


Chris priestly wrote...


We found a last minute issue and had to delay Return to Ostagar to
make sure we deliver the highest quality experience to you, our fans.


he said issue not bug,those 2 has minor difference

#456
What a Twist

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Eurypterid wrote...

What a Twist wrote...
Eury indorectly confimed it, I forget what thread it was in. He/she was replying to a post about this being a "bug" and eury said "While that may be the case, they haven't actually stated it is a bug"


You're really over-interpreting. I have no idea what caused the delay, and my post in no way indirectly confirms anything.

Sure sure, we're onto your game now! Its only a matter of time before we discover that you're really batman! By adding the first letter of every one of your posts together it spell- no wait... that would be crazy...

The last letter of all your posts!

#457
goofyfoot3184

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thank you. for you thoughtful and adult input moderator. No i dont want anyone fired i think its bad business. i own a digital entertainment company that contracts for larger companies and i was wondering how there administration was dealing with this failure to communicate? doa is one of the best games my myself or colleges have played. i understand that a new release date maybe much to ask for but what was the issue. i understand that there are threads waiting on the same ?. agian thank you. as for you spamers and childish a**** grow up some people have actual questions.

#458
goofyfoot3184

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thank you. for you thoughtful and adult input moderator. No i dont want anyone fired i think its bad business. i own a digital entertainment company that contracts for larger companies and i was wondering how there administration was dealing with this failure to communicate? doa is one of the best games my myself or colleges have played. i understand that a new release date maybe much to ask for but what was the issue. i understand that there are threads waiting on the same ?. agian thank you. as for you spamers and childish a**** grow up some people have actual questions.

#459
bzombo

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jennamarae wrote...

Eurypterid wrote...

Sorry for the delay in responding here, but I was out.

That's completely fair, but you've taken my point out of context. What I was referring to was I've seen long-time BioWare customers state they're either not going to buy anything from BioWare again or are having serious second thoughts. BioWare has, IMO, a great track record with their games and I'd have thought it would take more than the delay of RtO (eveni if it was handled less well than people would have liked) to make them jump ship.


No worries, I figured you'd get to it when you got a chance. No pitchforks here, I promise!

I understood your point, I was just giving my view as a first time customer. I've seen several people post in the forums that the lack of communication and constant delays are typical from other Bioware games, so it seems some don't think they have that great of a track record when it comes to customer relations which are arguably just as important as having a good product. So perhaps it's not just the RtO fiasco, but a culmination of events that have gotten them to the point of trying to decide if the product is worth the hassle involved. Just an idea, since I can't presume to speak for anyone but myself.

As a new customer, all you can do is go by first impressions. If that isn't a good impression, I can understand why you'd hesitate to do business with them again.


Sadly, you're one of the few who does understand that point...

To put this in perspective, this particular game has crashed on me more than any other game I've bought in the last 5 years. But I've bought a lot of BioWare games, and been on their forums for a long time. I'm impressed enough with them that I'll still do business, chalking up my issues with this game as an anomaly. We'll see what happens with ME2 and any other games coming down the pipe. If they're all crash-prone as well, then I'll have to take stock of the situation. But as things stand for me, with my experience with BioWare to this point, this isn't enough to make me walk away. They've been great for a long time and they get a lot of leeway from me because of that.


That's fair. I've had similar experiences with other game companies where I was willing to give them the benefit of the doubt based on past experiences and hold off on passing judgement. As far as first impressions go though, at this point Bioware isn't making a very good one with the silent treatment. I'm not writing them off just yet because I believe in second chances and the base game is still great despite all the bugs I've run into. But it would be extremely helpful if they could keep their fan base updated when it comes to these types of things. I know you have no control over that and can't do much about it, so I don't expect you to. It just would be nice if those in a position to do so, would.

imo, the devs are scrambling to get rto straightened out. few probably have any time to jump on here. once chris has info, i'm sure he'll tell us.

#460
Eurypterid

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goofyfoot3184 wrote...
. i understand that a new release date maybe much to ask for but what was the issue. i understand that there are threads waiting on the same ?. agian thank you.


I wish I knew. This is part of the issue for many people: they want to know the reason for the delay. The only thing teh devs haev said is a last minute issue cropped up, which forced the delay. They'll post when they have more news (such as a release date or more details). If you want to see the dev comments about it, just click on the BioWare logo under the locked RtO sticky.

#461
jennamarae

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bzombo wrote...
imo, the devs are scrambling to get rto straightened out. few probably have any time to jump on here. once chris has info, i'm sure he'll tell us.


A valid opinion, I just find it hard to believe that they have no one working for Bioware who isn't a developer. Every business has someone who handles the customers, even if that person is also responsible for doing many other things as well. It's that persons job to handle things like updates.

#462
bzombo

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jennamarae wrote...

bzombo wrote...
imo, the devs are scrambling to get rto straightened out. few probably have any time to jump on here. once chris has info, i'm sure he'll tell us.


A valid opinion, I just find it hard to believe that they have no one working for Bioware who isn't a developer. Every business has someone who handles the customers, even if that person is also responsible for doing many other things as well. It's that persons job to handle things like updates.


and the devs probably don't have the time to sit with that person and give them the info. chris kinda is that person it seems, so he'll probably tell us when he can.

#463
jsachun

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justair wrote...

I think the only time heads really role is if they go off the deep end (which could cause a public relations problem) Delays happen. They probably hadn't intended on releasing the information about the expansion until after the new DLC was out but ... it was delayed so they thru out other news a bit early. 

Personally I think the delay was due to the fact that the PS3 release wasn't ready.  Perhaps some higher up felt that they should all be released simultaneously and reversed a decision made by another. OR, a problem that's caused the PS3 part to be delayed reared its ugly little head on the other platforms.  Who knows.  It's disappointing  but not much can be done from our end.  Just have to wait. (shrug)


And they promised they'll be releaseing each individual platforms as they were certified seperately. Backdoor politics (always promises, promises, & more promises) Surely they can't all be buged even if it was. The world is full of bugs. Get on with it BIOWARE (shouting protest).

#464
JabberJaww

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If it is a techical issue, fine I understand



But if the issue has something to do with wrangling with Sony, Microsoft or EA.. well, that is just BS imho. Especially after a solid release date had been put in place for week or so.

#465
darkshadow136

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EricXIII wrote...

he said issue not bug,those 2 has minor difference


Yep I know i was just pointing to the closest thing that I think people are interpitating as a bug. An issue could be anything including waiting on sony certifacation so all platforms launch at once because sony doesn't want to be left out.lol    Who knows really I guess just the DLC bioware team behind closed doors so to speak. ;)

#466
Victor Wachter

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jennamarae wrote...
A valid opinion, I just find it hard to believe that they have no one working for Bioware who isn't a developer. Every business has someone who handles the customers, even if that person is also responsible for doing many other things as well. It's that persons job to handle things like updates.


I'd be at least one of those people. I think the bottom line is that the release wasn't up to the quality we want to give our players. If we had, well, we'd have just as many posts about that. So, the lesser of two bad things (neither choice would have been quite up to "evil" standards) was to delay.

#467
retr0rganism

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And there you have it.



Can everyone else shut up now please? You have your "answer". Was it worth it?

#468
addiction21

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Victor Wachter wrote...

jennamarae wrote...
A valid opinion, I just find it hard to believe that they have no one working for Bioware who isn't a developer. Every business has someone who handles the customers, even if that person is also responsible for doing many other things as well. It's that persons job to handle things like updates.


I'd be at least one of those people. I think the bottom line is that the release wasn't up to the quality we want to give our players. If we had, well, we'd have just as many posts about that. So, the lesser of two bad things (neither choice would have been quite up to "evil" standards) was to delay.


So was it a bug or issue?

#469
JabberJaww

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Victor Wachter wrote...

jennamarae wrote...
A valid opinion, I just find it hard to believe that they have no one working for Bioware who isn't a developer. Every business has someone who handles the customers, even if that person is also responsible for doing many other things as well. It's that persons job to handle things like updates.


I'd be at least one of those people. I think the bottom line is that the release wasn't up to the quality we want to give our players. If we had, well, we'd have just as many posts about that. So, the lesser of two bad things (neither choice would have been quite up to "evil" standards) was to delay.


Being an inquisitive player... would love to know the issue that was not up to snuff Image IPB

#470
darkshadow136

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Victor Wachter wrote...

jennamarae wrote...
A valid opinion, I just find it hard to believe that they have no one working for Bioware who isn't a developer. Every business has someone who handles the customers, even if that person is also responsible for doing many other things as well. It's that persons job to handle things like updates.


I'd be at least one of those people. I think the bottom line is that the release wasn't up to the quality we want to give our players. If we had, well, we'd have just as many posts about that. So, the lesser of two bad things (neither choice would have been quite up to "evil" standards) was to delay.


Good point I just hope in comes out before ME2 gets released, and thanks for making a comment.:)

#471
Dahelia

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retr0rganism wrote...

And there you have it.

Can everyone else shut up now please? You have your "answer". Was it worth it?


That is not an answer...just a copy and paste of what was said before...with nothing new really added.

#472
JabberJaww

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retr0rganism wrote...

And there you have it.

Can everyone else shut up now please? You have your "answer". Was it worth it?


no

#473
Mechnic

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EricXIII wrote...

darkshadow136 wrote...

EricXIII wrote...



confirmed from who?give me a link of a bioware stuff that saying that the dlc has been delayed because of a bug


The closest thing to admitting there is a bug is in this thread. social.bioware.com/forum/1/topic/9/index/541856&lf=8


Chris priestly wrote...


We found a last minute issue and had to delay Return to Ostagar to
make sure we deliver the highest quality experience to you, our fans.


he said issue not bug,those 2 has minor difference


No it's not a minor issue, it is a major issue and in my HO it has to do with sony. Sony has screwed up things before and are still doing it. Just remember their cd-rom players in the past  (blocking people from playing their ligit cd's because of anti-piracy concerns) or now their blu-ray. I get the same resolution from an up-converted regular dvd as I would get from a blu-ray dvd but have to pay 25% or more for it. That is totally wrong!! Now xbox360 and pc owners have to wait because (imho) of sony?????
just my 2 cents Image IPB

#474
EricXIII

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Mechnic wrote...

EricXIII wrote...

darkshadow136 wrote...

EricXIII wrote...



confirmed from who?give me a link of a bioware stuff that saying that the dlc has been delayed because of a bug


The closest thing to admitting there is a bug is in this thread. social.bioware.com/forum/1/topic/9/index/541856&lf=8


Chris priestly wrote...


We found a last minute issue and had to delay Return to Ostagar to
make sure we deliver the highest quality experience to you, our fans.


he said issue not bug,those 2 has minor difference


No it's not a minor issue, it is a major issue and in my HO it has to do with sony. Sony has screwed up things before and are still doing it. Just remember their cd-rom players in the past  (blocking people from playing their ligit cd's because of anti-piracy concerns) or now their blu-ray. I get the same resolution from an up-converted regular dvd as I would get from a blu-ray dvd but have to pay 25% or more for it. That is totally wrong!! Now xbox360 and pc owners have to wait because (imho) of sony?????
just my 2 cents Image IPB


We should not jump in conclusion before we have an official announcement

#475
retr0rganism

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Dahelia wrote...

retr0rganism wrote...

And there you have it.

Can everyone else shut up now please? You have your "answer". Was it worth it?


That is not an answer...just a copy and paste of what was said before...with nothing new really added.


Well, considering it came from the Community Facilitator, that's probably the best you're gonna get. I doubt any programmer from BioWare is going to jump on here and give you an answer you'll find satisfactory (which appears to be a combination of a tearful repentance, cunnilingus/fellatio, and seppuku).

But if you want to keep crying about it, please, by all means, continue. Hopefully you'll get permabanned and then go step into traffic.