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RtO both bad and good news


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#26
Guest_Feraele_*

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Dahelia wrote...

Feraele wrote...

Dahelia wrote...

Feraele wrote...

Dahelia wrote...

Apophis2412 wrote...

EricXIII wrote...

I just checked chris priestly profile and he changed his status 2 hours ago to:


" Chris Priestly bears the weigh of both bad and good news"
IMO the bad news is that return to ostagar will take about a month to be released and the good news will be that the RtO will be released for all platform at the same time or they fixed some kind of bug


Please don't speculate needlessly about RTO's release date. You'll only insite another flame war.


Sometimes flaming is needed. They announced 2 release dates, took them both back..and one actually just hours before it was going to be released, just saying there was something wrong and not even bother telling us anything, then go about shutting down the thread when people rather have fun than sit there and complain about their lies...it reminds me of Nippon Ichi and Disgaea where they promised something, took it back, than brought it back, took it back and now we are still waiting, 3 months later.
Sometimes a company needs to hear it. If I pulled this on my customers, they wouldn't be my customers anymore that is for sure.


MOST times..flaming is NOT needed..thats what gets threads closed...........you are mistaken.

Flaming does NOT equate to constructive criticism.   If you doubt what I say..google constructive criticism.

If your customers nagged you day in and day out for silly things..I highly doubt you'd want them to continue.


When I say something is going to be there and then suddenly I go "Oh darn...problem, sorry" they'd never come back, I'm an artist and a baker...if I pulled this twice on my customers, they'd have my head but then again I have always been a person that when I say something I mean it..and people think constructive criticism is flaming half the time and just whine and flame back.


So..do you flame your customers...because you state.."sometimes flaming is needed"....I have been in customer service for quite some years.

One thing you don't do is flame your customer even if they are wrong.

There is no excuse for flaming..none ..nada, its rude..bad mannered and childish.


When I have a customer that is an absolute ****...oh you bet your bottom dollar I **** him out and send him on his merry way...I find no excuse when someone is rude, but I am talking about the company here....if I told my customers they would have something by a date, they would have it by that date...no ands if or butts about that one. Imagine, hours before your wedding day, you get a call from your cake designer "Oh darn, we ran into a problem, we have to pospone your cake!" what would you think then?


I would immediately get on the phone and find a resolution to the problem.   In my case my best friend made my wedding cake....not some bakery.  She had training in floral design and baking...

But anyways.  The customer is NOT always right, just the same...(I worked in government if you flamed your customer you were booted out the door...........)  so you found a way to communicate.

Communicating problem scenarios is always better than going off on a tangent and losing control.

#27
Broken1477

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Feraele wrote...

Dahelia wrote...

Apophis2412 wrote...

EricXIII wrote...

I just checked chris priestly profile and he changed his status 2 hours ago to:


" Chris Priestly bears the weigh of both bad and good news"
IMO the bad news is that return to ostagar will take about a month to be released and the good news will be that the RtO will be released for all platform at the same time or they fixed some kind of bug


Please don't speculate needlessly about RTO's release date. You'll only insite another flame war.


Sometimes flaming is needed. They announced 2 release dates, took them both back..and one actually just hours before it was going to be released, just saying there was something wrong and not even bother telling us anything, then go about shutting down the thread when people rather have fun than sit there and complain about their lies...it reminds me of Nippon Ichi and Disgaea where they promised something, took it back, than brought it back, took it back and now we are still waiting, 3 months later.
Sometimes a company needs to hear it. If I pulled this on my customers, they wouldn't be my customers anymore that is for sure.


MOST times..flaming is NOT needed..thats what gets threads closed...........you are mistaken.

Flaming does NOT equate to constructive criticism.   If you doubt what I say..google constructive criticism.

If your customers nagged you day in and day out for silly things..I highly doubt you'd want them to continue.


I am certainly glad that when my mother, God rest her soul, was a CUSTOMER at a nursing home, THEY wanted HER to continue, even though she nagged them about pesky things like lunch and medications.

Technically, when you boil it all down, your customer is your employer.  If you went to the person who signed your paycheck and nagged them day in and day out for silly things...I would wager that they wouldn't want YOU to continue, not vice-versa, as you stated above.

#28
fantasypisces

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My only complaint about the delay (the second time) was that it was at the very last moment pretty much.



The first time they announced it I said it would be delayed (it always happens), then when it was I chuckled and said January 10th is when it will come out. So ultimately, I'm not mad it is delayed, just mad in the way it was handled, if that makes sense.



The reason I'm not mad it is delayed? I freaking love this game, 2nd all-time favorite! Behind Baldur's Gate II: Shadows of Amn, naturally (which I need to go replay sometime).

#29
Dahelia

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Bio-Boy 3000 wrote...

We here at the social site that post regularity represent the most dedicated fan to the game and are not the general voice of the public. We have strong opinions on both sides of the spectrum and most criticisms that you see here are from a small vocal minority. A few hundred people do not represent the community as a whole.

The kind of bad publicity that I am talking about is those main gaming sites that would review RtO and content like it. Such opinions tend to influence the vast horde of other gaming affiliated sites and can snowball fairly quickly from that. Word of mouth is still a big seller of gaming related products that I have seen producers and developers take special care in how their product is received by the general media.


Yes, word of mouth is great...but when it gets around, it gets bad...very bad. You got someone on one of those MMO websites saying this game is horrible and is like an offline version of Guild Wars and people actually agreeing with the man that it has flooded over to other websites...then you got others saying other things about this. I'm mad, I must agree I am mad...3 months for Disgaea add ons...waiting for this one...it just becomes extremely fustrating after awhile.

#30
Dahelia

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Feraele wrote...


I would immediately get on the phone and find a resolution to the problem.   In my case my best friend made my wedding cake....not some bakery.  She had training in floral design and baking...

But anyways.  The customer is NOT always right, just the same...(I worked in government if you flamed your customer you were booted out the door...........)  so you found a way to communicate.

Communicating problem scenarios is always better than going off on a tangent and losing control.


So, you will get your 3+ tier wedding cake in a few hours, the way you wanted....I never said the customer was right..I communicate with my customers that they actually have cookies named after them after they gave me ideas. There is just a fine line between....wait, why are we even talking about this? I wasn't even talking about the customer here.

#31
Dahelia

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Ethan009 wrote...

I think that guy would end up being strangled by the bride You don't mess with a woman's wedding day. I learned that by personal experience *shudders*


That's the truth....

#32
Guest_Feraele_*

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Broken1477 wrote...

Feraele wrote...

Dahelia wrote...

Apophis2412 wrote...

EricXIII wrote...

I just checked chris priestly profile and he changed his status 2 hours ago to:


" Chris Priestly bears the weigh of both bad and good news"
IMO the bad news is that return to ostagar will take about a month to be released and the good news will be that the RtO will be released for all platform at the same time or they fixed some kind of bug


Please don't speculate needlessly about RTO's release date. You'll only insite another flame war.


Sometimes flaming is needed. They announced 2 release dates, took them both back..and one actually just hours before it was going to be released, just saying there was something wrong and not even bother telling us anything, then go about shutting down the thread when people rather have fun than sit there and complain about their lies...it reminds me of Nippon Ichi and Disgaea where they promised something, took it back, than brought it back, took it back and now we are still waiting, 3 months later.
Sometimes a company needs to hear it. If I pulled this on my customers, they wouldn't be my customers anymore that is for sure.


MOST times..flaming is NOT needed..thats what gets threads closed...........you are mistaken.

Flaming does NOT equate to constructive criticism.   If you doubt what I say..google constructive criticism.

If your customers nagged you day in and day out for silly things..I highly doubt you'd want them to continue.


I am certainly glad that when my mother, God rest her soul, was a CUSTOMER at a nursing home, THEY wanted HER to continue, even though she nagged them about pesky things like lunch and medications.

Technically, when you boil it all down, your customer is your employer.  If you went to the person who signed your paycheck and nagged them day in and day out for silly things...I would wager that they wouldn't want YOU to continue, not vice-versa, as you stated above.


I have worked in nursing homes too rofl.   ENTIRELY different situation, the elderly are catered to, cared for..appeased etc. 

If I was a person that nagged constantly I would wager that most people would stay far far away from me because I was annoying.

Same here on these forums......the sense of entitlement is overwhelming.

I want it ..and I want it yesterday.

There have been problems most likely unforseen that have cropped up and caused delays on the release of this dlc.
Its not an unusual occurence in the gaming industry..not at all.

But people here are acting like someone either robbed them..or killed their family in alot of cases.

Time to grow up...grab some patience..and when they are ready they'll tell us when the darned thing is going to be finally ready and released.

Til that time there's not much point in all this.   Already two threads have been locked because people have been using them as a platform to be childish.

#33
Broken1477

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Bio-Boy 3000 wrote...

We here at the social site that post regularity represent the most dedicated fan to the game and are not the general voice of the public. We have strong opinions on both sides of the spectrum and most criticisms that you see here are from a small vocal minority. A few hundred people do not represent the community as a whole.

The kind of bad publicity that I am talking about is those main gaming sites that would review RtO and content like it. Such opinions tend to influence the vast horde of other gaming affiliated sites and can snowball fairly quickly from that. Word of mouth is still a big seller of gaming related products that I have seen producers and developers take special care in how their product is received by the general media.



Interesting, so we take our complaints to IGN, GameSpot, and forums like that?  I see how this would be more effective.  The cake is not a lie.

#34
ReverendJynx

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Would folks be happy if they just didn't release DLC to save ya'll the heartache?



How about they just fix the bugs and be done with it?





It really looks like a damned if you do, damned if you don't scenario for the poor guys that are in fact busting their humps trying to please everyone.

#35
Dahelia

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Feraele wrote...

Broken1477 wrote...

Feraele wrote...

Dahelia wrote...

Apophis2412 wrote...

EricXIII wrote...

I just checked chris priestly profile and he changed his status 2 hours ago to:


" Chris Priestly bears the weigh of both bad and good news"
IMO the bad news is that return to ostagar will take about a month to be released and the good news will be that the RtO will be released for all platform at the same time or they fixed some kind of bug


Please don't speculate needlessly about RTO's release date. You'll only insite another flame war.


Sometimes flaming is needed. They announced 2 release dates, took them both back..and one actually just hours before it was going to be released, just saying there was something wrong and not even bother telling us anything, then go about shutting down the thread when people rather have fun than sit there and complain about their lies...it reminds me of Nippon Ichi and Disgaea where they promised something, took it back, than brought it back, took it back and now we are still waiting, 3 months later.
Sometimes a company needs to hear it. If I pulled this on my customers, they wouldn't be my customers anymore that is for sure.


MOST times..flaming is NOT needed..thats what gets threads closed...........you are mistaken.

Flaming does NOT equate to constructive criticism.   If you doubt what I say..google constructive criticism.

If your customers nagged you day in and day out for silly things..I highly doubt you'd want them to continue.


I am certainly glad that when my mother, God rest her soul, was a CUSTOMER at a nursing home, THEY wanted HER to continue, even though she nagged them about pesky things like lunch and medications.

Technically, when you boil it all down, your customer is your employer.  If you went to the person who signed your paycheck and nagged them day in and day out for silly things...I would wager that they wouldn't want YOU to continue, not vice-versa, as you stated above.


I have worked in nursing homes too rofl.   ENTIRELY different situation, the elderly are catered to, cared for..appeased etc. 

If I was a person that nagged constantly I would wager that most people would stay far far away from me because I was annoying.

Same here on these forums......the sense of entitlement is overwhelming.

I want it ..and I want it yesterday.

There have been problems most likely unforseen that have cropped up and caused delays on the release of this dlc.
Its not an unusual occurence in the gaming industry..not at all.

But people here are acting like someone either robbed them..or killed their family in alot of cases.

Time to grow up...grab some patience..and when they are ready they'll tell us when the darned thing is going to be finally ready and released.

Til that time there's not much point in all this.   Already two threads have been locked because people have been using them as a platform to be childish.


You haven't even seen what being childish is....

#36
Broken1477

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Dahelia wrote...

Feraele wrote...


I would immediately get on the phone and find a resolution to the problem.   In my case my best friend made my wedding cake....not some bakery.  She had training in floral design and baking...

But anyways.  The customer is NOT always right, just the same...(I worked in government if you flamed your customer you were booted out the door...........)  so you found a way to communicate.

Communicating problem scenarios is always better than going off on a tangent and losing control.


So, you will get your 3+ tier wedding cake in a few hours, the way you wanted....I never said the customer was right..I communicate with my customers that they actually have cookies named after them after they gave me ideas. There is just a fine line between....wait, why are we even talking about this? I wasn't even talking about the customer here.


I was told there would be cake.  There is no cake.  The cake is a lie.

#37
Dahelia

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Broken1477 wrote...

Dahelia wrote...

Feraele wrote...


I would immediately get on the phone and find a resolution to the problem.   In my case my best friend made my wedding cake....not some bakery.  She had training in floral design and baking...

But anyways.  The customer is NOT always right, just the same...(I worked in government if you flamed your customer you were booted out the door...........)  so you found a way to communicate.

Communicating problem scenarios is always better than going off on a tangent and losing control.


So, you will get your 3+ tier wedding cake in a few hours, the way you wanted....I never said the customer was right..I communicate with my customers that they actually have cookies named after them after they gave me ideas. There is just a fine line between....wait, why are we even talking about this? I wasn't even talking about the customer here.


I was told there would be cake.  There is no cake.  The cake is a lie.


Always will be....always will be. Though, I do make cakes....

#38
Guest_Feraele_*

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Dahelia wrote...

Feraele wrote...

Broken1477 wrote...

Feraele wrote...

Dahelia wrote...

Apophis2412 wrote...

EricXIII wrote...

I just checked chris priestly profile and he changed his status 2 hours ago to:


" Chris Priestly bears the weigh of both bad and good news"
IMO the bad news is that return to ostagar will take about a month to be released and the good news will be that the RtO will be released for all platform at the same time or they fixed some kind of bug


Please don't speculate needlessly about RTO's release date. You'll only insite another flame war.


Sometimes flaming is needed. They announced 2 release dates, took them both back..and one actually just hours before it was going to be released, just saying there was something wrong and not even bother telling us anything, then go about shutting down the thread when people rather have fun than sit there and complain about their lies...it reminds me of Nippon Ichi and Disgaea where they promised something, took it back, than brought it back, took it back and now we are still waiting, 3 months later.
Sometimes a company needs to hear it. If I pulled this on my customers, they wouldn't be my customers anymore that is for sure.


MOST times..flaming is NOT needed..thats what gets threads closed...........you are mistaken.

Flaming does NOT equate to constructive criticism.   If you doubt what I say..google constructive criticism.

If your customers nagged you day in and day out for silly things..I highly doubt you'd want them to continue.


I am certainly glad that when my mother, God rest her soul, was a CUSTOMER at a nursing home, THEY wanted HER to continue, even though she nagged them about pesky things like lunch and medications.

Technically, when you boil it all down, your customer is your employer.  If you went to the person who signed your paycheck and nagged them day in and day out for silly things...I would wager that they wouldn't want YOU to continue, not vice-versa, as you stated above.


I have worked in nursing homes too rofl.   ENTIRELY different situation, the elderly are catered to, cared for..appeased etc. 

If I was a person that nagged constantly I would wager that most people would stay far far away from me because I was annoying.

Same here on these forums......the sense of entitlement is overwhelming.

I want it ..and I want it yesterday.

There have been problems most likely unforseen that have cropped up and caused delays on the release of this dlc.
Its not an unusual occurence in the gaming industry..not at all.

But people here are acting like someone either robbed them..or killed their family in alot of cases.

Time to grow up...grab some patience..and when they are ready they'll tell us when the darned thing is going to be finally ready and released.

Til that time there's not much point in all this.   Already two threads have been locked because people have been using them as a platform to be childish.


You haven't even seen what being childish is....


I think there are some fairly classic cases being exhibited thus far.......hehe

#39
Broken1477

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Dahelia wrote...

Feraele wrote...

Broken1477 wrote...

Feraele wrote...

Dahelia wrote...

Apophis2412 wrote...

EricXIII wrote...

I just checked chris priestly profile and he changed his status 2 hours ago to:


" Chris Priestly bears the weigh of both bad and good news"
IMO the bad news is that return to ostagar will take about a month to be released and the good news will be that the RtO will be released for all platform at the same time or they fixed some kind of bug


Please don't speculate needlessly about RTO's release date. You'll only insite another flame war.


Sometimes flaming is needed. They announced 2 release dates, took them both back..and one actually just hours before it was going to be released, just saying there was something wrong and not even bother telling us anything, then go about shutting down the thread when people rather have fun than sit there and complain about their lies...it reminds me of Nippon Ichi and Disgaea where they promised something, took it back, than brought it back, took it back and now we are still waiting, 3 months later.
Sometimes a company needs to hear it. If I pulled this on my customers, they wouldn't be my customers anymore that is for sure.


MOST times..flaming is NOT needed..thats what gets threads closed...........you are mistaken.

Flaming does NOT equate to constructive criticism.   If you doubt what I say..google constructive criticism.

If your customers nagged you day in and day out for silly things..I highly doubt you'd want them to continue.


I am certainly glad that when my mother, God rest her soul, was a CUSTOMER at a nursing home, THEY wanted HER to continue, even though she nagged them about pesky things like lunch and medications.

Technically, when you boil it all down, your customer is your employer.  If you went to the person who signed your paycheck and nagged them day in and day out for silly things...I would wager that they wouldn't want YOU to continue, not vice-versa, as you stated above.


I have worked in nursing homes too rofl.   ENTIRELY different situation, the elderly are catered to, cared for..appeased etc. 

If I was a person that nagged constantly I would wager that most people would stay far far away from me because I was annoying.

Same here on these forums......the sense of entitlement is overwhelming.

I want it ..and I want it yesterday.

There have been problems most likely unforseen that have cropped up and caused delays on the release of this dlc.
Its not an unusual occurence in the gaming industry..not at all.

But people here are acting like someone either robbed them..or killed their family in alot of cases.

Time to grow up...grab some patience..and when they are ready they'll tell us when the darned thing is going to be finally ready and released.

Til that time there's not much point in all this.   Already two threads have been locked because people have been using them as a platform to be childish.


You haven't even seen what being childish is....


A stupid yellow smiley could not do justice to the ridiculous Cheshire grin on my face after reading that.

#40
Broken1477

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New Codex Entry



The Delay Of Ostagar



"...and at the gates of Ostagar, The Grey Wardens stood helpless whilst they watched the vile Darkspawn commit atrocity after atrocity against their fallen Ferelden brothers and sisters, both the quick and the dead. The burning flame to avenge them and their betrayed King Cailan boiled in Darkspawn tainted blood.



Hope's comfort entered them as they beheld a single mounted steed approaching on the horizon. Hope that his journey was fruitful. Alas, the messenger delivered only the harrowing news that the foreign spellcasters who placed the runes locking the gate were delayed yet again.



First Enchanter Irving of The Circle of Magi claimed these malefecar were called "BioWare" and their name stained the lips of Grey Wardens from the enchanted gate to the tops of Weisshaupt Fortress. It was then that they resolved to purge these malefecar once their business at Ostagar was concluded."



9:31 Dragon

#41
Pranakhan

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I am pleased that the game would garner such an emotional reaction (incl. the use of quite creative over-extended metaphor's!) out of it's fellow players as to the release date of it's DLC. That is the sign of a devoted community, whose continued support will further the possibility for future DLC in the future.

Considering the quality of said game, I am confident that the decision to forestall the release of RtO is ultimately in my best interest as an avid gamer.

My only complaint is that the wait tempts me into my second play-through, which isn't really much of a complaint at all, hehe.

#42
Broken1477

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Pranakhan wrote...

I am pleased that the game would garner such an emotional reaction (incl. the use of quite creative over-extended metaphor's!) out of it's fellow players as to the release date of it's DLC. That is the sign of a devoted community, whose continued support will further the possibility for future DLC in the future.
Considering the quality of said game, I am confident that the decision to forestall the release of RtO is ultimately in my best interest as an avid gamer.
My only complaint is that the wait tempts me into my second play-through, which isn't really much of a complaint at all, hehe.


There are some really fun mods and items at http://www.dragonagenexus.com

It will make your second play-through a blast.  I have played through three times, Warrior, Mage, Rogue.  Not much else out there for me.

Enjoy...I wouldn't wait for RtO.  Certification alone will likely take a week, besides, as I understand it, you can access it any time after completing Lothering.

Game on.

#43
Graciemae

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I think he just means that giving out good and bad news always falls on his shoulders, nothing specific

Modifié par Graciemae, 06 janvier 2010 - 08:45 .


#44
Tattercloak

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Maybe the bad news is related to the outcome of the World Junior Hockey Championship gold medal game (perhaps some team members were so busy working on fixing RtO that they missed the game)? In that case, the good news could be that Jordan Eberle may turn out to be one heck of a player for the Oilers (since BioWare is based in Edmonton, it's possible that there are some Oilers fans there).

#45
palm521

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well i think the whole delay issue came with sony screaming, knowing a bit of the industry, it is not in sony interest to release an addon of a higly popular title on every platform except theirs, specially with Xbox in the picture that is BAD for their business is it not?.

i do know that the certification process for XBOX is rather quick, EA or Bioware needs to pay then (sony and Xbox) so they can run the certification process, sometimes up to 10,000 usd, and if the process fails, they need to submit it again, and pay the same ammount of money. it is how the system works, also  i have heard xbox get money from the Live system while sony does not , so sony DOES NOT HAVE THE infrastructure that XBOX have. meaning SONY will usually take more time to do the certification process due to the lack of resources.

also it is pretty common for devs to "announce bugs, or "problems"  to delay products, they cannot go and tell in here: guys sorry but we cannot release this, since sony got mad at us, and EA took the the command stick and forced us to cancel the release" 

imagine the chaos , people getting really angry with PS3 owners, and blaming SONY, like it or not, SONY is part of their busines model, and there is nothing you or i cant do about it. we need to wait. and wait we will. this will become more common, if developers keep supporting more and more platforms.

i am 100% confident that there is a business reason rather than BUGs founds a few hours before the release.

they are just trying to be polite thats all,

Modifié par palm521, 06 janvier 2010 - 08:52 .


#46
cleansingfire83

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Well, I went from excited, to agitated, to furious, to complacent, to excited again.

I know I'm going to sound like a brown noser when I say this, but thanks Bioware. Seriously, I know this project has been a major pain, and while I'm no closer to being able to play the new DLC, and I have to wait even longer for what looks like an awesome expansion, I'm still happy with you guys. You made a great game, best RPG I've ever seen on a PS3 by a landslide.



And another kudos for shutting down the abusive threads, because yes, while we do form what ends up being your paycheck, you aren't slaves. You don't need to listen people slander everything that makes you as a company.

Truth is 98% of us have no idea what you go through, and when you try to explain it, you just get more garbage thrown your way.



This is one gamer that will wait as long as it takes to get more content, I feel that the game is worth waiting for, whether it be a tiny little piece, or an expansion pack.

Take care Bioware, I'll be around.

:D

#47
Jahannam

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Whats going to happen because of all the complaining about missing the date they set is simple.. Now you wont get one at all.



They will simply say in development to be released in spring 2010 or something and you can log on for 3 months to see if its out yet.



Ive seen some people bent on they should release it bugged...yeah thats great Im sure they would be the first ones to be back here complaining about that as well.



Anyway Im hoping Bioware has learned something here. State it will be done when its done and if that isnt good enough for the masses to bad. They will complain no matter what you do right or wrong.

#48
TGx3ljun47

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 Well to my point of view regarding RTO delayed and the no ETA etc. They should have just kept it quiet and not make people get excited and then make them wait.

"Not all we plan happens and things happen for a reason it could be bad or it might be good but best to expect the unexpected and learn from it." 

#49
Sgt. Banter

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DocSun wrote...

You know... I gotta stick up for Chris and the rest of the Bioware team. They have delivered us a good and enjoyable product with DA:O. And they are working on fixing the bugs we do have with it.

About RtO: Yes it sucks to be delayed but come on people... 1) They did tell us whats up. Somthing is wrong with it and they want to make it better so that we can enjoy it to the fullest. Now while thats not a technical answer like "its a bug with code line x" but we should not need that. They are on our side guys, they want us to enjoy it and so they are trying to make it possible.
2) They only refuse to give an ETA because you all ****ed and moaned the last two times when it was given and not held up, now you **** cus they dont give you one. Its hard for them because in essence they can't win with your logic.

In the end. It will be out, when its out, and it shall be good. Until then go back to your normal lives. We all have normal lives right?

Well said buddy

#50
nmal015

nmal015
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For a relatively small expansion this is ridiculous imo. What could they have discovered a matter of hours before launch that takes a month to fix? In DLC that will have what, 45 mins of gameplay? After one delay already? What, did they forget to write the DLC in the first place?