Dahelia wrote...
How could they not know what this.."quality of game" problem is?? But really....not only am I entitled, you are as well.
Are you going to help them fix it? I doubt it, so why do you feel entitled to probe them for specifics as if you intend to somehow analyze their response and then decide that there's nothing you can do but wait for them to fix it? Do you doubt that there's a problem and want to prove them wrong somehow? I'm confused as to why you think they'd explain themselves and wait for a customer analysis to say that's it's okay to have this problem...that it somehow is justified by a customer who knows squat about it instead of say....their own professional techies?
Mostly I question your motives, I feel no compellation to be dissatisfied with a vague answer, because I know they're working on fixing it and not just lying out of their teeth...they WANT you to buy their product but it needs work. That comes first.
You must have some reason for wanting so vehemently to bring this problem to light, but if you can't help fix it and don't believe they are lying...what's the point in you knowing more than they have let anyone else know? You've also stated your parents couldn't do that cause they'd be jobless, do you want some sort of retribution against them? Do you want someone to be fired? You probably bought your points early....the damned things will still be there! You've lost nothing you haven't already intended to lose!
Let it go, life is full of disappointments. Have you ever been late to work or school and been interrogated until they have a detailed account as to why that is? I haven't, most people could give a crap less but you seem to want that interrogation moment a little too much. Leave them be already!