1600 réponses à ce sujet

[ReverendJynx]

They want a simultaneous release. Money matters. They don't feel we need to know because business isn't our concern.

[Discursion]

Victor Wachter wrote...

Regarding the RtO on torrents, I have passed that on for investigation. I'm not sure I'll ever update you with status of what we find, but at least you can be sure we'll look at it.

As far as opinions on how moderators and BioWare employees are interacting with the community, I'll repeat and confirm earlier advice: Please let myself and Chris Priestly know when you have these concerns. I definitely want the community treated respectfully by staff and volunteers alike and will look into these occurrences. It's another thing I might not update you on (it just wouldn't be nice to tell you we chewed out a bunch of people for being mean), but an issue that we take very seriously.

Thanks for the acknowledgement, but honestly, when you confirm that it is available on torrents, I'm sure we would really appreciate you explaining why.

Whether it's an internal leak or RtO accidentally being found on some EA/BioWare server somewhere, an explanation as to why a working version of it is available to pirates, and not to us, would be both nice and vital.

[ReverendJynx]

Pirates take what they want! Arrrrr

[jayheld90]

Discursion wrote...

Victor Wachter wrote...

Regarding the RtO on torrents, I have passed that on for investigation. I'm not sure I'll ever update you with status of what we find, but at least you can be sure we'll look at it.

As far as opinions on how moderators and BioWare employees are interacting with the community, I'll repeat and confirm earlier advice: Please let myself and Chris Priestly know when you have these concerns. I definitely want the community treated respectfully by staff and volunteers alike and will look into these occurrences. It's another thing I might not update you on (it just wouldn't be nice to tell you we chewed out a bunch of people for being mean), but an issue that we take very seriously.

Thanks for the acknowledgement, but honestly, when you confirm that it is available on torrents, I'm sure we would really appreciate you explaining why.

Whether it's an internal leak or RtO accidentally being found on some EA/BioWare server somewhere, an explanation as to why a working version of it is available to pirates, and not to us, would be both nice and vital.

nice, vital, and extremely disappointing to paying customers.

[Kain_Sicilian]

I am disappointed that RtO was delayed. However, if it was delayed so as to fix bugs, 'm totally cool with that. I believe that I'll be even more disappointed if the game was broken because I paid for a DLC which would required a month more to fix.

[Discursion]

What I'm worried about is that despite the fact that it was me who raised awareness to RtO on torrents, and my PM's to both moderators and developers (including Victor), not a single one PM'd me back and asked for the proof I had.

In other words, are they actually investigating it, or telling us they are so we shut up?

[TastyLaksa]

WarlordThor wrote...

I believe the worst news is that unprofessional manner of the moderators and some of the Bioware people on these boards. I understand they won't like this statement, but please hear me out. Never before have I seen moderators drop themselves to the levels of the trolling masses as I have seen in discussions on this matter.

There is no need for any moderator to being calling out people personally. There is no need for any moderator to tell people to quit whining or what not. These are not professional actions. There are tools at your disposal that should be used with respect and responsibility. If someone is breaking the rules of this board, delete their post or lock the thread without having to lower yourselves to the same level.

I hope this post is not breaking any rules and it is not meant to be antagonizing. I personally love Bioware and the games it produces. But I am getting disturbed by the things I am seeing going on. As professionals and people recognized to have the maturity and sensibility to act as moderators, some of these things simply should not be occurring. It should be easy to understand people are going to be upset. It seems like many are taking these feelings personally which is a bit silly.

I hope this is willing to be looked on seriously and not just thrown under the rug. People are upset and will continue to be until RtO is released. This needs to be accepted. It is no excuse for people to start breaking board rules. These people and instances however should be dealt with respectfully and tastefully. To see moderators engaging in the very things they are condemning is unsettling.

Who is moderating the moderators?

You know the saying when you pay peanuts (moderators volunteer), you get monkeys (moderators).

[TastyLaksa]

WarlordThor wrote...

DrRockso1551 wrote...

Why cant they pull a wow u release the addon then make a patch fixing it

I believe this would be highly inadvisable. I do not want to pay for something that is broken and could brake the rest of my game with corrupted saves or what not.

The main problem I believe is the simple fact that release dates were promised and not met. This should have never been done. The current decision to refrain from giving a date to avoid such a mistake again does not remedy the situation as I believe Bioware thinks it does. It is no excuse for the times false release dates were not already given. I do commend them for not giving another date until they are sure. But I think it is irresponsible to suggest that by not giving a new release date until they are sure, somehow remedies the mistakes they have already made. That demonstrates that the mistakes are not being fully acknowledged as they should be.

When was the last time Bioware acknowledged a mistake? This Holiday season?

[TastyLaksa]

WarlordThor wrote...

submarinex1 wrote...

that just looks like a long winded tell me what you cant tell me or ill cry post.

it happens on every game i have they dont give date for a patch kids cry, they dont bring patch on a date they have said kids cry. why would they say friday if they are not sure it was going to be friday and then be slammed with all the same pointless posts so far on this thread.  you want a root cause,why because your going to be able to fix it ?what does it matter if its not working as planned its not working. 40pages on just this and what have you learnt, nothing just that people on a forum will make long posts which give nothing new to anyone.

I wonder why people feel the need to quote a response they clearly did not read. "that just looks like". Well maybe if you read it, you would know what it really was. It was actually a very intelligent and well worded perspective on the issue that I think Bioware should look at.

Also people should remember that while insulting others for complaining and posting on an issue that will get nowhere, you may do well to remember you are posting in the same exact forum on the same issue that will go nowhere.

For people too lazy to read :

Whining about whining is whining still.

I fully agree. Nothing like a post about how XX or YY should get a life and stop posting to make my day. You mean your day consists of a whole 5 minutes? Come on. I take longer to brush my teeth than to make a post.

[TastyLaksa]

DrRockso1551 wrote...

people need to learn patience their doing this so we wont be complaining. If they released it on jan 5 we would be mad at the fact theres a bug in it so im glad there making it better for our gaming experience. i can wait a couple of weeks for it to come out to make it non buggy. and if they did prolly bout couple hours after release there would be a new post saying all the bugs in it. I agree with the people at bioware there doing something good.

I promise to learn patience if Bioware promises to learn how to manage expectations.

[TastyLaksa]

VanDraegon wrote...

squid5580 wrote...
No we are mad because A 70 DOLLAR  GAME  SHOULD NOT  BE  IN  NEED  OF  A  PATCH  TO  BEGIN  WITH.  I DIDN"T PAY 70 BUCKS  SO  I  COULD  HAVE  THE  HONOR  OF  TESTING  THE  GAME FOR THEM!!!!!!

It is great that if a bug has caused the delay they are doing the right thing and fixing it. Although I would like to know where these testers were when it came to the full retail game.

Give it a rest. All modern games need patches, it is a fact of gaming life and you well know it. If you cant take it anymore i suggest you take up Chutes and Ladders instead.


There are no game breaking bugs in the retail DA game. There are relatively few bugs in fact. I have experienced zero crashes and only a couple minor bugs and the same is true for the majority of other ♠players. The game is very steady. A great accomplishment for such a large game.

Chutes and ladders are much safer than snakes and ladders.

[Ghandorian]

Eurypterid wrote...

Solostran85 wrote...

Whailor wrote...

This is just a small DLC and already has such issues with it's release. I'm just wondering, or maybe even worrying, what'll happen when this expansion pack release date nears in, I mean, such issues with a small thing, how'll they manage the big thing? Not feeling exactly confident here. And then there's SWToR in works, which is even bigger then all of this and again, if a small thing causes such issues, what'll the big thing do...

I'm betting the expac wont come out in time. And Dao was delayed two times so my confidence in bioware delivering there products on time has diminished to nothing.

The actual game itself was delayed to coincide with the console release.

As for RtO: why would you assume it is going to have any bearing on what happens with the expansion? Keep in mind that there are different teams working on the DLC and expansion. As well, RtO isn't the first DLC. Warden's Keep was the first official for-purchase DLC, and that was delivered relatively smoothly, was it not? A problem with RtO doesn't necessarily indicate future problems with any DLC or expansions.

Its good that they stepped up the QA to catch the problems with RtO but the fact is, there are significant issues with RtO, issues like the Dex bug being shipped in the core game, Issues like xp bugs being introduced with patches, Patches breaking powers like Champion bug, and many others that get through. It all points toward too many bugs hitting final QA or sliding past that to hardware certifications. It is something the company as a whole needs to address and I am sure they have.

My only reason for posting is to state that these forums are the proper place for us to post feedback, and the company needs it to gage how far is too far when letting crap like that dex bug slide. I am glad they didn't do it with whatever is borked up in RtO. And I understand that moderators need to "moderate" the kind of responses from people because many customers do not act appropriately. It is good to see the CS staff owning up to mistakes but many forum fans need to accept that mistakes were made and need to be acknowledged openly for changes to happen.

My Dad always used to tell me; "Never be afraid to admit your mistakes, You learn from them" And that applies to BioWare with the wavering of quality on the supposedly finished product.

[TastyLaksa]

LiZzuRd wrote...

lol, talk about tantrums. Too many spoilt adults need to put their dummy's back in and pipe down.

Delays happen. Grow up.

The product IS finished hense why most have done several playthroughs without any BSOD's or anything serious.

At the end of the day Bioware are here to make money - in delaying the DLC, they delay receiving revenue from it... and being a developer myself, I'm pretty sure there's good reason for it.

Everytime I come on here to find info out about quests in the game I just end up reading whines from a bunch of grow men crying about their precious DLC. STFU BORED OF READING IT NOW.

So it's more exciting to post about how your bored of reading something? hmm

[TastyLaksa]

Ulous wrote...

submarinex1...
that just looks like a long winded tell me what you cant tell me or ill cry post.

it happens on every game i have they dont give date for a patch kids cry, they dont bring patch on a date they have said kids cry. why would they say friday if they are not sure it was going to be friday and then be slammed with all the same pointless posts so far on this thread.  you want a root cause,why because your going to be able to fix it ?what does it matter if its not working as planned its not working. 40pages on just this and what have you learnt, nothing just that people on a forum will make long posts which give nothing new to anyone.

Just do what I said in a previous thread, if you guys had 5th of jan in your head, I would of thought "lets tell the community it will be released on march 5th", its a double bonus, 1.) you get a two month window to sort any problems (if need be), and 2.) if it comes out early everyone will bow down and kiss the ring of Bioware.

Bioware needs more points in their "Managing expectations" talent. Or they should learn that talent or something. Maybe respec.

[Gebut]

Discursion wrote...

What I'm worried about is that despite the fact that it was me who raised awareness to RtO on torrents, and my PM's to both moderators and developers (including Victor), not a single one PM'd me back and asked for the proof I had.

In other words, are they actually investigating it, or telling us they are so we shut up?

I can confirm that it seem to true, I havnt installed it myself of course so i cant be 100% sure.
But what's funny is the leak seems to be Biowares/EA own server, what I've read.

[YohkoOhno]

Discursion wrote...
Thanks for the acknowledgement, but honestly, when you confirm that it is available on torrents, I'm sure we would really appreciate you explaining why.

Whether it's an internal leak or RtO accidentally being found on some EA/BioWare server somewhere, an explanation as to why a working version of it is available to pirates, and not to us, would be both nice and vital.

I hate to say it but it is none of your business.

Seriously guys, customers don't get to see or know all the inner workings of a company.  You don't have a right to know their internal motivations, or their internal enforcement policies.  If they screw up, they apologize, but that doesn't mean you have to know the details or every bug, know what they are doing to enforce their copyright law, etc.  Being a customer doesn't give you the right to know everything.  

[Foreman20]

I have question for a mod or a BioWare person. When can you play RtO in context to the over all game. I know it's after Lotherling but if I have finished the main story line can it be played then? Can I play it just like SP and WK AFTER I have beaten the main story line? I have heard too many different answer so can completely clear this up?

[TastyLaksa]

Discursion wrote...

What I'm worried about is that despite the fact that it was me who raised awareness to RtO on torrents, and my PM's to both moderators and developers (including Victor), not a single one PM'd me back and asked for the proof I had.

In other words, are they actually investigating it, or telling us they are so we shut up?

Well from their track record on communication i'll say the latter.

[Discursion]

Gebut wrote...

Discursion wrote...

What I'm worried about is that despite the fact that it was me who raised awareness to RtO on torrents, and my PM's to both moderators and developers (including Victor), not a single one PM'd me back and asked for the proof I had.

In other words, are they actually investigating it, or telling us they are so we shut up?

I can confirm that it seem to true, I havnt installed it myself of course so i cant be 100% sure.
But what's funny is the leak seems to be Biowares/EA own server, what I've read.

Yeah you can actually still download the "activator" from a BioWare server right now, so with the files on your hard drive, you just need that to update and enter RtO into your DLC.

Like you, I haven't tried it, but I went to the friend's house this morning and saw him playing it, he said the DLC lasts about an hour and he had no issues at all, I would've stayed to confirm that but obviously I didn't want to see spoilers.

Looking at the installation instructions, there's not even any cracking/file changing required, you simply use the activator from BioWare to allow the games updater to accept the DLC files.

But like I told the people I PM'd and everyone on the forum last night, ignorance may be bliss, but not for long, obviously the file will start appearing all over the place and by the time it's irrefutable, BioWare won't have had the time to react to it, which is essentially all I'm attempting to do.

[Discursion]

YohkoOhno wrote...

Discursion wrote...
Thanks for the acknowledgement, but honestly, when you confirm that it is available on torrents, I'm sure we would really appreciate you explaining why.

Whether it's an internal leak or RtO accidentally being found on some EA/BioWare server somewhere, an explanation as to why a working version of it is available to pirates, and not to us, would be both nice and vital.

I hate to say it but it is none of your business.

Seriously guys, customers don't get to see or know all the inner workings of a company.  You don't have a right to know their internal motivations, or their internal enforcement policies.  If they screw up, they apologize, but that doesn't mean you have to know the details or every bug, know what they are doing to enforce their copyright law, etc.  Being a customer doesn't give you the right to know everything.  

Look, I understand what you're getting at, but what I take issue to is that BioWare did NOT give us a reason, but let's be honest, they were happy to let us believe it was some showstopping unavoidable bug on the day of release, right?

So my problem is twofold:

1. If there is a perfectly working version of the DLC available, that people are playing right now, clearly that is not the case, due to this revelation, I don't need to know details, but I do want to know a broad reason.

2. Pirates, people who did not pay for this game, who did not pay for any DLC, are playing and enjoying something that I, a day-one CE purchaser, who has bought all the DLC, cannot. I don't think that's fair, it pisses me off, and I want BioWare to respond to the community and put my mind at rest, rather than stonewalling us with no information, no reasoning, and no respect.

Do they have to? No. But quite frankly that is not going to stop me from trying, I believe in BW and I believe in DA:O, I want that faith to be vindicated.

[Timurlane]

Discursion wrote...

YohkoOhno wrote...

Discursion wrote...
Thanks for the acknowledgement, but honestly, when you confirm that it is available on torrents, I'm sure we would really appreciate you explaining why.

Whether it's an internal leak or RtO accidentally being found on some EA/BioWare server somewhere, an explanation as to why a working version of it is available to pirates, and not to us, would be both nice and vital.

I hate to say it but it is none of your business.

Seriously guys, customers don't get to see or know all the inner workings of a company.  You don't have a right to know their internal motivations, or their internal enforcement policies.  If they screw up, they apologize, but that doesn't mean you have to know the details or every bug, know what they are doing to enforce their copyright law, etc.  Being a customer doesn't give you the right to know everything.  

Look, I understand what you're getting at, but what I take issue to is that BioWare did NOT give us a reason, but let's be honest, they were happy to let us believe it was some showstopping unavoidable bug on the day of release, right?

So my problem is twofold:

1. If there is a perfectly working version of the DLC available, that people are playing right now, clearly that is not the case, due to this revelation, I don't need to know details, but I do want to know a broad reason.

2. Pirates, people who did not pay for this game, who did not pay for any DLC, are playing and enjoying something that I, a day-one CE purchaser, who has bought all the DLC, cannot. I don't think that's fair, it pisses me off, and I want BioWare to respond to the community and put my mind at rest, rather than stonewalling us with no information, no reasoning, and no respect.

Do they have to? No. But quite frankly that is not going to stop me from trying, I believe in BW and I believe in DA:O, I want that faith to be vindicated.

As much as I'm sure you will draw criticism for this, you are absolutely correct.  I paid for my copy of DA:O as well as all the DLC available (even running around in Dragon Age Journeys), but knowing that there is a working copy of Return to Ostagar available is .... bothersome.

The problem is that what has been said is all so believable, the one area where I disagree with you in where you are placing blame however.  Once again, as is so often the case, the problem here is the gd consoles.  RtO works perfectly fine if you believe the comments on torrent sites (hundreds of them) which affirm the working order of the torrents because it is not an ingrained problem with the content but rather a silly and negligible achievement bug which prevented the game from being certified. 
I had many similar experiences trying to play Dawn of War 2.  Relic woud announce a patch date and be quite prepared for release, but since they use Games for Windows Live and require certification, the content ended up delayed by Microsoft with Relic receiving the brunt of the community's rage over the delay.  Consolitis at its worst.  It's sad that the only people able to play the content are those who are leeching from the company by pirating the game and dlc anyways.  I can't help but feel like a shmuck for waiting to pay for this content, and it isn't a feeling which sits well.

[Asceiron]

all this lack of info is making me go back to wow. the feedback is just as bad there

[JanHenDAO]

They might release it faster if there really is a 'torrent-version' available...

[BrianWilly]

How long does certification usually take, anyway? Anyone know? I can't imagine it would really take days upon weeks for someone to look at some content and say, "congratulations sir, you've been certified!"

[steinvegard]

Yay, once again the people who steal from Bioware get a better product than those of us who pay for everything. It truly makes me feel like a complete idiot.