1600 réponses à ce sujet

[What a Twist]

Eurypterid, i'm sure you know way more on the issue than any of us. My only question, is will they need to go through an application process again for the consoles? Or can they just release it when they fix it?



I doubt any of us care what actually happened, just how long in general this is going to take.

[knight5923]

OnlyShallow89 wrote...

Can I just also point out that, as far as I know, it was only ever referred to as "an issue". I don't remember any BioWare person ever claiming it to be a bug.

Agreed. It could be a server issue, or a problem with distributors, or any of a hundred other cogs in the metaphorical machine

[Broken1477]

OnlyShallow89 wrote...

Jahannam wrote...

OnlyShallow89 wrote...

Again, like I said in the big topic that got locked, we weren't (or shouldn't have been) complaining that much about the second delay.

We were complaining about the severe lack of communication from BioWare. It does only take 3-4 minutes to log onto this forum and post something small giving a reason, yet it took BioWare at least 15 hours from the initial delay and it still wasn't anything substantial.

'Suppose a lot of people felt offended or skeptical about this as DA:O-A was announced the very same day RtO was delayed. Personally, I'm not bothered about it (I will be buying Awakening, and RtO when it surfaces), but I can see why some are thinking "Hold on..."

Im a HVAC tech...I come to fix your AC unit...then I babble something about pressures and temperatures and your freon. In the end I say you need to buy this deal to fix it.

Do you really care about the specifics of the issue? No you just want to know when will it work and whats it gonna cost me. At least for most I can say that. There are a few that want a HVAC class on the spot.

Same with this...alot are asking for specifics which they wouldent understand. If they do then why are you here babbling? Go get a job in the industry and do better.

The fact they turned around at the very last minute to inform us of a delay was bad enough. They then didn't tell us anything for another 15 hours. No, we all don't need the exact details of the bug, but something would have been nicer.

EDIT: I just re-read the statement. Wasn't even announced as a bug, just "an issue".

I think that a more fitting analogy would be if you came to fix my HVAC, told me all the specifics, then, in the process of your job, you just leave.  You then call me and tell me that you can't complete the repairs. two days later.  When I ask "Why?" you reply with an ambiguous "Something came up."  I ask you "When?" and you reply "I don't know, I'll be back when I get back."  (I was unfortunate enough to buy the points yesterday, because their official website did not indicate there was a delay.  In essence, like many others, I prepaid)  Knowing that I prepaid, you pretty much have me over a barrel, because I have already paid YOU to fix my HVAC and YOU aren't giving me a refund.  I understand that sometimes HVAC people have unforseen circumstances preventing them from completing jobs, but generally, anyone who provides goods or services must maintain good communication with their custiomer, thus securing repeat customers and, by doing so, the success of their business.

The biggest difference is that this is a non-essential luxury item, making it that much more important to keep your brand/reputation clean to keep your business.  I am personally no longer interested in ME2 because of this stupidity.  I have been a BioWare customer since Baldur's Gate.  I am a huge Star Wars fan, I loved KoTOR and KoTOR II, and where I was on pins and needles when I saw the trailer for BioWare's upcoming KoTOR MMORPG, I'm sort of disenfranchised now.

New games come out every Tuesday.  Pretty much all of them can find/pay some critic/website to review/award their game:  "Rated 15 out of 10" and "Voted Best Game Of All Friggin' Time"  Granted, DA:O is a great game.  That's why we're all here.  I do have control over where I spend my money, though, and there are a handful of retail stores and companies I will not do business with regardless of how much I want something they are offering.  They have provided me with such poor service or such a poor quality product that I will not contribute to the success of their companies.  I haven't gotten to that point with BioWare...yet.  Ever since EA bought out BioWare, they have gone downhill.  EA should stick to sports games.

[EricXIII]

Here are some theories about what happened from illiani of greywardens.com :

"The main theories at the moment are:
1) Sony have complained about
the separated release date--I counter this with "delayed for all
platforms", but you could see why Sony *might* want to do this.
2) A technical error, not related with the DLC per say, rather to do with its' delivery.
3) A game breaking bug within the coding--this is the most likely in my opinion.
4) BioWare gave Sandal a second line and the game broke. "

even if the fourth is most unlikely they others make sense

[Hrodberht]

EricXIII wrote...

I just checked chris priestly profile and he changed his status 2 hours ago to:


" Chris Priestly bears the weigh of both bad and good news"
IMO the bad news is that return to ostagar will take about a month to be released and the good news will be that the RtO will be released for all platform at the same time or they fixed some kind of bug

How can the good news be that all versions will be released at the same time?  Considering that the PC version was ready to go just before the announcement?  I don't give a rat's ass about when the PS3 version is ready.

[Deiser]

TastyLaksa wrote..
They should sack their entire testing team for the last minute game breakign bug. You sure they can't be replaced bioware? Sack whoever's responsible for the delay. in this economy u can easily get 2 people for the price of one. Since they are incompetent anyway why not hire 2 incompetent people? the more the merrier right?

It's physically impossible to discover every single bug before (and even after) a game has been released. It's not fair to blame testers for this, because it's very likely that they simply didn't encounter the bug no matter what they did, and by some fluke they just did now. I program for a living, so I can completely understand how a last-second bug can occur like that.

However, what they SHOULD have done is not announced a release date until all final testing was done and the DLC just had to be released to the servers. Not only would this make for a pleasant surprise (new DLC a day after announcement of completion!) but by doing final testing BEFORE announcing it they won't end up with situations like these.

They are essentially following this method now by not giving an ETA until all testing has finished, which is for the best. both for them (to maintain trust with players) and the players (to prevent disappointment)

[Eurypterid]

What a Twist wrote...

Eurypterid, i'm sure you know way more on the issue than any of us. My only question, is will they need to go through an application process again for the consoles? Or can they just release it when they fix it?

I doubt any of us care what actually happened, just how long in general this is going to take.

Actually, I don't know any more than the rest of you guys. Im not a BioWare employee, so have no inside info on this.

Dahelia wrote...

Yeah hours before the release they go
"We had a problem, found a bug" that is what made people mad...we want
to know what kind of bug would cause such a huge problem as to delay it
hours before release.

Again, I have to ask: what difference would it make? As I noted above, I'm as much in the dark as everyone else, but I'm quite satisfied with knowing they found an issue before putting this DLC out the door, and will fix it. I really don't care what the exact issue is. I trust that BioWare will get things working as fast as they can and have this available asap.

[EricXIII]

Hrodberht wrote...

EricXIII wrote...

I just checked chris priestly profile and he changed his status 2 hours ago to:


" Chris Priestly bears the weigh of both bad and good news"
IMO the bad news is that return to ostagar will take about a month to be released and the good news will be that the RtO will be released for all platform at the same time or they fixed some kind of bug

How can the good news be that all versions will be released at the same time?  Considering that the PC version was ready to go just before the announcement?  I don't give a rat's ass about when the PS3 version is ready.

I didnt say that they are good news for all of us
Now that i rethink it the most likely is that they will release RtO bug free

Modifié par EricXIII, 06 janvier 2010 - 05:40 .

[Deiser]

Hrodberht wrote...

EricXIII wrote...

I just checked chris priestly profile and he changed his status 2 hours ago to:


" Chris Priestly bears the weigh of both bad and good news"
IMO the bad news is that return to ostagar will take about a month to be released and the good news will be that the RtO will be released for all platform at the same time or they fixed some kind of bug

How can the good news be that all versions will be released at the same time?  Considering that the PC version was ready to go just before the announcement?  I don't give a rat's ass about when the PS3 version is ready.

Read the thread fully before posting something like this. It's already been pointed out that the "IMO the bad news... kind of bug" bit was by EricXIII; Chris' member page has NONE of that in it, only having the "bearer of good and bad news" part.

[What a Twist]

Eurypterid wrote...

What a Twist wrote...

Eurypterid, i'm sure you know way more on the issue than any of us. My only question, is will they need to go through an application process again for the consoles? Or can they just release it when they fix it?

I doubt any of us care what actually happened, just how long in general this is going to take.

Actually, I don't know any more than the rest of you guys. Im not a BioWare employee, so have no inside info on this.

Dahelia wrote...

Yeah hours before the release they go
"We had a problem, found a bug" that is what made people mad...we want
to know what kind of bug would cause such a huge problem as to delay it
hours before release.

Again, I have to ask: what difference would it make? As I noted above, I'm as much in the dark as everyone else, but I'm quite satisfied with knowing they found an issue before putting this DLC out the door, and will fix it. I really don't care what the exact issue is. I trust that BioWare will get things working as fast as they can and have this available asap.

[Jimmy Fury]

Dahelia wrote...

Yeah hours before the release they go "We had a problem, found a bug" that is what made people mad...we want to know what kind of bug would cause such a huge problem as to delay it hours before release.

Chris never said bug. He said "issue" and an issue could be aaaanything.
Also, if it is a bug, what would telling us in detail accomplish? We can't fix the bug. You know who can fix the bug?

The devs. You know, those guys you would prefer spent their time in here answering us.

[Eurypterid]

Broken1477 wrote...

I am personally no longer interested in ME2 because of this stupidity.  I have been a BioWare customer since Baldur's Gate.  I am a huge Star Wars fan, I loved KoTOR and KoTOR II, and where I was on pins and needles when I saw the trailer for BioWare's upcoming KoTOR MMORPG, I'm sort of disenfranchised now..

I've seen other people state something similar, and I have to say I find it odd. You've bought BioWare games since BG and this one issue is now making you consider turning your back on them? If it's more than just this, fair enough. But if it's just this one issue, I don't get it. Yeah, it's frustrating, but I have to say from my perspective that I'm glad they found this issue before they released RtO rather than spending my points on it only to find it wouldn't work and then having to wait for a patch for it.

[addiction21]

Eurypterid wrote...

Again, I have to ask: what difference would it make? As I noted above, I'm as much in the dark as everyone else, but I'm quite satisfied with knowing they found an issue before putting this DLC out the door, and will fix it. I really don't care what the exact issue is. I trust that BioWare will get things working as fast as they can and have this available asap.

I think this is just more of a personal preference thing. Like the HVAC example some want the mini class and all the techno babble spewed out at them for whatever reason and then theres others that are like "it broke? okay fix it I am going to go play with something shiny"

[Trajan60]

Bioware has ruined my life. I'm going to /wrists

[What a Twist]

Maviarab wrote...

Hell...if it wasnt for the PS3 we would have had RtO months ago....Da was ready to go last April....

[Loerwyn]

Broken1477 wrote...
The biggest difference is that this is a non-essential luxury item, making it that much more important to keep your brand/reputation clean to keep your business.  I am personally no longer interested in ME2 because of this stupidity.  I have been a BioWare customer since Baldur's Gate.  I am a huge Star Wars fan, I loved KoTOR and KoTOR II, and where I was on pins and needles when I saw the trailer for BioWare's upcoming KoTOR MMORPG, I'm sort of disenfranchised now.

New games come out every Tuesday.  Pretty much all of them can find/pay some critic/website to review/award their game:  "Rated 15 out of 10" and "Voted Best Game Of All Friggin' Time"  Granted, DA:O is a great game.  That's why we're all here.  I do have control over where I spend my money, though, and there are a handful of retail stores and companies I will not do business with regardless of how much I want something they are offering.  They have provided me with such poor service or such a poor quality product that I will not contribute to the success of their companies.  I haven't gotten to that point with BioWare...yet.  Ever since EA bought out BioWare, they have gone downhill.  EA should stick to sports games.

KotOR 2 was not BioWare, it was Obsidian. BioWare had an oversight, but it wasn't their game.

They've gone downhill since EA? Nah. Mass Effect was amazing, and 2 is shaping up to be godlike. The odd thing is they're being more open about ME2, an unreleased game, then they are about DA:O.

[What a Twist]

Trajan60 wrote...

Bioware has ruined my life. I'm going to /wrists

Ugh not this guy again.

<_<

[Dahelia]

Eurypterid wrote...

What a Twist wrote...

Eurypterid, i'm sure you know way more on the issue than any of us. My only question, is will they need to go through an application process again for the consoles? Or can they just release it when they fix it?

I doubt any of us care what actually happened, just how long in general this is going to take.

Actually, I don't know any more than the rest of you guys. Im not a BioWare employee, so have no inside info on this.

Dahelia wrote...

Yeah hours before the release they go
"We had a problem, found a bug" that is what made people mad...we want
to know what kind of bug would cause such a huge problem as to delay it
hours before release.

Again, I have to ask: what difference would it make? As I noted above, I'm as much in the dark as everyone else, but I'm quite satisfied with knowing they found an issue before putting this DLC out the door, and will fix it. I really don't care what the exact issue is. I trust that BioWare will get things working as fast as they can and have this available asap.

Well I am not satified with just "Oh it was a bug" hours before the release...or an issue, whatever...an issue makes it seem like they just didn't want to release it because it would be overshadowed by the mere fact that they announced Awakening...a bug makes it seem like they don't have enough testers...to find some massive thing at the very last minute...after having 2 release dates and then backing out of both of them. You may be satified with the mere fact of being in the dark, but I am not...as a customer and someone who owns a business and also works in another business...keeping your customers in the dark about things, pisses them off more. If I told my customers that we found something wrong at the last minute, they'd want to know why...and not "It is just an issue, be okay with that answer" because customers, who have spent money and raised the hype in something at least deserve an answer than "Be okay with this answer" and then be told(in not these terms) to shut up. I have customers for my baking and my art, I also help my parents with their trucking business...we are told what is wrong, we tell the customers what is wrong. Like I said before, how would you like it...hours before your wedding the cake designer calls and says "Oh sorry, we had an 'issue' with your cake, we have to delay it for some uncertain amount of time, sorry!" or "You know the house you wanted to move into a few hours now, we found an issue, you can't move in now" and a few other things I could come up with. That would ****** people off, but than again as some people seem to believe, the customers are idiots...

[darkshadow136]

Eurypterid wrote...

TastyLaksa wrote...

ITSSEXYTIME wrote...

"A delay on a full expansion or full game I would agree with you but this is just a tops 1 hour DLC and they canceled two lauch dates on the eve of each of the supposed release. That is just bad business and no excuse for it. If they set a date for a DLC like this they should stick to it not just come up with another date and then delay again if there was a major bug that they found they should have done all that testing before setting a 2nd release date for this thing. I'm at the point with this whole RTO thing where I may just forget about it and just wait for the awakening expansion and play ME2 when that comes out instead."

"this holiday season" is not a ****ing release date.  They delayed the DLC once, and the last minute nature of the delay likely means they found a game-breaking bug.

They should sack their entire testing team for the last minute game breakign bug. You sure they can't be replaced bioware? Sack whoever's responsible for the delay. in this economy u can easily get 2 people for the price of one. Since they are incompetent anyway why not hire 2 incompetent people? the more the merrier right?

As noted (though I trust it won't be quite so rudely next time), there was only one hard release date for RtO.

As for the last minute issue and sacking the entire testing team, I urge you to check the dev posts in the locked RtO sticky. (Just click on the BioWare logo under the thread title to see only the dev posts). Stanley gives a fairly in-depth explanation as to why bugs are sometimes missed, and why some slip through the cracks.

Darkshadow: it's all well and good to say there's no excuse for it, but would you rather they just went ahead and released the DLC with the issue they've found? What would your reaction have been then if (for example), your game crashed to desktop every time you tried to launch the DLC? (Note, this is just speculation. I have no idea what the actual issue may be). And why does it matter that it's a 1 hour DLC as opposed to a full game? I'd think, even though the delay sucks, you'd be more inclined to give them props for finding this problem before releasing it than to imply they should release it anyway.

I honestly don't see why it matters what the specifics of the delay are, but I guess some of you want to know. But that's up to BioWare. I don't see it as some kind of slap in the face if they don't tell us though.

Finally: let's dtop with the massive nested quotes, people.

If it was a game breaking issue I understand why they delayed it or some major bug. But if it was just some minor bug they could have released it and then patched it later. The main game was released riddled with minor bugs and with more than 3 patches later the main game is mostly bug free. Some may disagree with my belief that they missed 2 launch dates for this but that is just a differnece of opinion or what is considered a Holiday depending on which country your from myself I'm from the USA so the holiday season for me runs from the day after thanksgiving thru till January 1st if you really want to stretch it. Most got the idea they wanted it out before Christmas. They missed that and then a few days later set the date of Jan. 5th and then delayed that on the eve of release.

They could have stopped and avaoided much of the anger if they would have made sure of that they could deliver before setting a new date, and when they did delay it give us a detailed reason as to why. Were they obligated too do this no but it would have been nice and well received by the cutomer base if they had done that.

[RinpocheSchnozberry]

Put on those tin foil hats, I'm expoundin' my theory.

(The) Stanley Woo said that there would always be bugs in games. I believe him. I think he's right. These thangs are too complex to get flawless. It's just not practical. It stands to reason then, that BioWare can easily say "oops! Bug!" to cover their delay of any DLC.

In this case, I think the PC/360 version has been delayed so it can come out at the same time as the PS3. This way, they can lump all the units sold together and pop those larger numbers on a marketing release.

Modifié par RinpocheSchnozberry, 06 janvier 2010 - 05:54 .

[What a Twist]

RinpocheSchnozberry wrote...

Put on those tin foil hats, I'm expoundin' my theory.

(The) Stanley Woo said that there would always be bugs in games. I believe him. I think he's right. These thangs are too complex to get flawless. It's just not practical. It stands to reason then, that BioWare can easily say "oops! Bug!" to cover their delay of any DLC.

In this case, I think the PC/360 version has been delayed so it can come out at the same time as the PS3. This way, they can lump all the units sold together and pop those larger numbers on a marketing release.

I want to doubt it, but they're working for EA...

[Trajan60]

Bioware you pissed in my Perrier. Thanks a lot.

[RinpocheSchnozberry]

Maviarab wrote...

Hell...if it wasnt for the PS3 we would have had RtO months ago....Da was ready to go last April....

What he said.  Someone get this man a redhead.

[devil2012]

yeah could be like a bliz game and u have to wait for a fix patch cause the patch they put out screwed something up in the game play after they put it out and that took sometimes more then 3 days to get them to get it to work right and then your trying to quest or do something and your not getting no where cause they didnt do a last min check before they released it i mean ive been waiting for this to but im not freaking out about even though ive been waiting sence 3 am yesterday lol