j'avais acheté la Ultimate Edition de Dragon Age origins. J'avais déjà fait la version normale et là je me suis dit qu'il était tant de faire tous les DLC.
Seulement le DLC Retour à Ostagar marche pas depuis le disque... J'ai suivi les instructions d'un sujet de ce forum et j'ai été sur le support d'EA. http://social.biowar...-5138725-1.html
Voila la conversation entière :
Spoiler
Jonathan: Thank you for contacting EA. This is Jonathan at your service, how can I help you today?
you: Hello thanks for you response !
you: I have a problem with the PS3 game : Dragon Age origins Ultimate Edition
you: It's a european version BLESX, and the DLC "Return to Ostagar" doesn't work
you: Aftar installing, the game say it's not installed and I must pay to have it...
Jonathan: [/b]I see, I'm sorry about that, but let me help you on your issue. May I have your name, origin Id and email please?
you: [/b]My name is X
you: [/b]Origin ID : maxff9 : X
you: [/b]it's also my Bioware account where the game is registered
Jonathan: [/b]Can you tell me the date of birth on the account?
you: [/b]23 March 1992
Jonathan: [/b]Thank you
Jonathan: [/b]So the game is not recognizing it?
you: [/b]Yes, when I put the disc in the PS3 there is a list of content packs
you: [/b]I've installed all of them and they work, but "Return to Ostagar" isn't installed and the game don't recognize it
Jonathan: [/b]I see
you: [/b]Then,
i've follow the Bioware instructions :
http://social.biowar...-5138725-1.html
Jonathan: [/b]Ok let me find a fix on this
you: [/b]Thank you for your help
Jonathan: [/b]Ok
Jonathan: [/b]Are you infront of your PS3?
you: [/b]yes
Jonathan: [/b]ok
Jonathan: [/b]sign in to your PlayStation 3 with the PSN ID to link to your EA account
Jonathan: [/b]Please download a demo of any EA game title that you have. with an online component
you: [/b]On the PSN ? Have you a example please ?
Jonathan: [/b]Yes
you: [/b]The Demo Dead Space Extraction is good ?
Jonathan: [/b]Yes as long it was made by EA
Jonathan: [/b]After the download, log in to the game using your ID and it will link the game with your account
Jonathan: [/b]If
that will not work, please contact us again. Don't forget to restart
your console and do a power cycle. Power cycle means that you need to
unplug the modem/router for 1 minute and plug it back again and try to
play it.
you: [/b]The demo of EA games are really big, it doesn't work if I launch a EA game that I have in physical version ?
you: [/b]I know that FIFA 11 connect my account to EA when I launch it
Jonathan: [/b]You need to log in your EA id
Jonathan: [/b]Here is the case number X
Jonathan: [/b]Please
tell the advisor to read it what we have done and tried to do. So that
he will know what other things that needs to be done incase it did not
work.
you: [/b]Connection in progress to my EA account
you: [/b]It's done, can you see it ?
Jonathan: [/b]No Maximilien
Jonathan: [/b]What does it show?
you: [/b]I'm just on the main menu of the game and there is a message "Connected to EA server" on FIFA 11
you: [/b]My EA/origin account is already registered with my PSN id (maxff9 for the two account)
Jonathan: [/b]Ok
Jonathan: [/b]Please do a power cycle and restart your console and try to play the game
you: [/b]Yes
Jonathan: [/b]And if that still not work, contact us again
you: [/b]I launch Dragon Age, it will connect to EA
you: [/b]I can check if the DLC work now ?
Jonathan: [/b]Yes
you: [/b]It still doesn't work. All the others are downloaded and installed but
"Return to Ostagar" not. I just can pay on the PSN or "Use a EA code"
Jonathan: [/b]Please
do the power cycle and restart your console first. If that will still
not work, contact us again and give the case number for the next step.
you: [/b]What's the next step ? On the BioWare link they say EA will manually add the DLC on EA account
Jonathan: [/b]The DLC is already on your account
you: [/b]Ok I will retry my reconnection
Jonathan: [/b]Please do that first and contact us again so that we will know.
Jonathan: [/b]Anything else I can help you with?
you: [/b]No thank you, I really hope that the DLC will work
Jonathan: [/b]Let's hope it will. Thank you for contacting EA.
Jonathan: [/b]Bye for now
you: [/b]Bye and thank you again !
Jonathan: [/b]Ok, you're welcome.
[/b]The chat session has ended. Please contact us again if you need further help.
Jonathan: Thank you for contacting EA. This is Jonathan at your service, how can I help you today?
you: Hello thanks for you response !
you: I have a problem with the PS3 game : Dragon Age origins Ultimate Edition
you: It's a european version BLESX, and the DLC "Return to Ostagar" doesn't work
you: Aftar installing, the game say it's not installed and I must pay to have it...
Jonathan: [/b]I see, I'm sorry about that, but let me help you on your issue. May I have your name, origin Id and email please?
you: [/b]My name is X
you: [/b]Origin ID : maxff9 : X
you: [/b]it's also my Bioware account where the game is registered
Jonathan: [/b]Can you tell me the date of birth on the account?
you: [/b]23 March 1992
Jonathan: [/b]Thank you
Jonathan: [/b]So the game is not recognizing it?
you: [/b]Yes, when I put the disc in the PS3 there is a list of content packs
you: [/b]I've installed all of them and they work, but "Return to Ostagar" isn't installed and the game don't recognize it
Jonathan: [/b]I see
you: [/b]Then,
i've follow the Bioware instructions :
http://social.biowar...-5138725-1.html
Jonathan: [/b]Ok let me find a fix on this
you: [/b]Thank you for your help
Jonathan: [/b]Ok
Jonathan: [/b]Are you infront of your PS3?
you: [/b]yes
Jonathan: [/b]ok
Jonathan: [/b]sign in to your PlayStation 3 with the PSN ID to link to your EA account
Jonathan: [/b]Please download a demo of any EA game title that you have. with an online component
you: [/b]On the PSN ? Have you a example please ?
Jonathan: [/b]Yes
you: [/b]The Demo Dead Space Extraction is good ?
Jonathan: [/b]Yes as long it was made by EA
Jonathan: [/b]After the download, log in to the game using your ID and it will link the game with your account
Jonathan: [/b]If
that will not work, please contact us again. Don't forget to restart
your console and do a power cycle. Power cycle means that you need to
unplug the modem/router for 1 minute and plug it back again and try to
play it.
you: [/b]The demo of EA games are really big, it doesn't work if I launch a EA game that I have in physical version ?
you: [/b]I know that FIFA 11 connect my account to EA when I launch it
Jonathan: [/b]You need to log in your EA id
Jonathan: [/b]Here is the case number X
Jonathan: [/b]Please
tell the advisor to read it what we have done and tried to do. So that
he will know what other things that needs to be done incase it did not
work.
you: [/b]Connection in progress to my EA account
you: [/b]It's done, can you see it ?
Jonathan: [/b]No Maximilien
Jonathan: [/b]What does it show?
you: [/b]I'm just on the main menu of the game and there is a message "Connected to EA server" on FIFA 11
you: [/b]My EA/origin account is already registered with my PSN id (maxff9 for the two account)
Jonathan: [/b]Ok
Jonathan: [/b]Please do a power cycle and restart your console and try to play the game
you: [/b]Yes
Jonathan: [/b]And if that still not work, contact us again
you: [/b]I launch Dragon Age, it will connect to EA
you: [/b]I can check if the DLC work now ?
Jonathan: [/b]Yes
you: [/b]It still doesn't work. All the others are downloaded and installed but
"Return to Ostagar" not. I just can pay on the PSN or "Use a EA code"
Jonathan: [/b]Please
do the power cycle and restart your console first. If that will still
not work, contact us again and give the case number for the next step.
you: [/b]What's the next step ? On the BioWare link they say EA will manually add the DLC on EA account
Jonathan: [/b]The DLC is already on your account
you: [/b]Ok I will retry my reconnection
Jonathan: [/b]Please do that first and contact us again so that we will know.
Jonathan: [/b]Anything else I can help you with?
you: [/b]No thank you, I really hope that the DLC will work
Jonathan: [/b]Let's hope it will. Thank you for contacting EA.
Jonathan: [/b]Bye for now
you: [/b]Bye and thank you again !
Jonathan: [/b]Ok, you're welcome.
[/b]The chat session has ended. Please contact us again if you need further help.
En résumé, il a vérifié mon compte EA, m'a demandé des trucs inutiles. Apparemment il dit que le DLC est déjà présent sur mon compte, mais comment le voir ? Et comment y jouer surtout ?
Merci d'avance pour votre aide.
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