Hi, sorry to post this rant here. I've incorrectly purchased 1600 points when I meant to purchase 560. On top of that my credit card shows that I have paid for it twice. I am looking for a refund because I don't need that many points to buy one Mass Effect 2 DLC. What I'm looking for is any kind of response, as EA customer support has been non-existant. Two weeks and no replies upon filing a case. Online chat with representative who said he would transfer my problem to someone else who can help me, and I should recieve a response soon (It's been a week and a half). My hope is that someone from Bioware can read this and help me.
Points refund, EA is no help.
Débuté par
ClaytronG
, janv. 03 2013 11:29
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#2
Posté 06 mars 2013 - 08:18
ShepardNotDead
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- Members
- 2 messages
Hello and sorry for interrupting, but I have a problem close to yours, too
I did the stupidest thing ever and I'm going to cry right now D:
I tried to by 800 bp here, on points.bioware and with origin but they all said that there's an error. But now turned out that they DID tool my money from the cc from all the time i clicked "continue" and didn't even give me any points!
Please, if anyone can help me, say where can I ask for returning my money and is it even possible.
I did the stupidest thing ever and I'm going to cry right now D:
I tried to by 800 bp here, on points.bioware and with origin but they all said that there's an error. But now turned out that they DID tool my money from the cc from all the time i clicked "continue" and didn't even give me any points!
Please, if anyone can help me, say where can I ask for returning my money and is it even possible.
