3DandBeyond wrote...
Great points and yes, it is very important to keep things related to content and not to personality or threats of violence or ill intent. I don't wish any of them harm at all and I never did, but I absolutely hate that they cast us all in that light. Blogging about the BSN in such a negative light, saying it's toxic and all, makes us seem like a bunch of well, haters. And I think that whole idea was always awful. I don't hate people, I dislike a game ending, in effect a product. I don't like how they've handled this whole situation and the blog is a representation of that. They are fighting a proxy war against their own fanbase. Not a good business strategy. Don't lump us all into some category and especially don't characterize us as creating a toxic environment if you won't even meet us half way or at all. I know he didn't work on ME, but in blogging he's taking part of that on.
It's like the blog is meant for everyone to say, "oh poor Bioware, what nasty fans." Ok, no. That's ridiculous. If we do things wrong, well ban us, but then also make sure you live by the rules you created on this site and mete out punishment equally. I've had a lot of people call me nasty names and have never seen them deal with that, but I've then seen others banned for far less egregious things.
Again, I've modded dev sites and other fan sites and this is a ridiculous way to handle things. Someone gets out of hand, deal with it, handle the problem, don't go and complain about it to other people. Or, if you see that something is "toxic" then get involved and try to make it better, don't blog about it-that only can make it worse. In short the fastest way to get someone to comment negatively about you is to comment negatively about them. How does that clean up any toxicity on this site?
Stop using twitter and blogs to discuss fans as if they don't exist. Stop using intermediaries to fight your battle and stop making it a battle in the first place. Something's a mess? Clean it up. Be a positive force for change and don't foment an argument.
Is there negativity here? Sure there is. BW has yet to admit they made an error and has as yet done nothing to attempt to build bridges with fans. They could have begun to do that with the EC, but they didn't use that to have an open discussion either. They went back on twitter and then again began to characterize this situation as a fan problem. Not helping.
What happens is that these are real people saying not so kind things about all of us, so it becomes very difficult to not attack the person that is attacking you. I can't help but feel that every person working at BW needs lessons in Customer Service and the art of not saying everything that comes into your head.
Thank you. I agree on your points. It's funny though, you're pretty much the only poster that I will take the time to read each and every wall-of-text you create lol because they are mostly filled with fantastic insight and advice.
You're also very persistent

Much