67 réponses à ce sujet

[Dogmatic Atheist]

Below is the response I got from EA concerning the patch and new DLC/expansion.

> Thank you for contacting Electronic Arts Customer Support.
> 
> I am so sorry to tell you that there is no patch and DLC content available for Mac currently.We don't have
> technical department so. As of now there is no specific date for its release.
> 
> You may want to keep an eye on official forums/ web sites for future updated information in regard to this.
> 
> Forums: http://social.bioware.com/forum
> 
> If there is anything else we can help you with please let us know.
> 
> Sincerely,
> 
> Roberto
> EA Customer Support - Dragon Age: Origins
> help.dragonage.com 

Translation:

Haha all you silly Mac users who purchased our product actually expect us to support it. The joke is on you fools. Thanks for your money, I'm going to laugh in your face all the way to the bank now.

I will never make the mistake of buying a Cider port from EA ever again. In fact, I will probably ask for a refund so I can get the PC version that will actually be supported.

[AdipicAcid]

I'm with you brother, EA is dead to me at this point. I received the PC version as a gift, so I have options beyond the second class citizenship that they seem to think Mac users should be content with, but I am far from happy.



Interesting to note that EA is having layoffs whereas Blizzard Activision isn't. Blizz manages to make dual platform PC games from the ground up without using Cider or a porting house.

[dualmind]

Its a good chance Blizz have rights on their way of doing it, so I'm not really suprised.



What I assume however, is that we (mac-gamers) will see a patch around the time Awakening comes out. I doubt we will get Awakening at the same time the other platorms, but if we get a patch which can run the expansion, its possible to make a port for it which allows us to run it on mac.



I get the feeling Bioware and EA relies on charity from the community to get their mac-version running

[rsdmj]

A few weeks ago, I send an email to transgamming (the company responsible of the Port from PC to MAC using Cidar) about a technical question. And they answered it:

Hi Rafael,

We are aware of that issue and are working to fix and release a patch in the near future. I
don't know when a fix can be expected. When a patch is released, I believe the game will
automatically update, so we won't be notifying customers of the patch.

Thanks for reporting this issue to us -- all feedback is very much appreciated.

Kind regards

Modifié par rsdmj, 10 janvier 2010 - 06:10 .

[Dogmatic Atheist]

That's an interesting response. I knew Transgaming was assisting EA with the port, but it sounds like they are pretty much solely responsible for it. Which would explain EA's response to me about them not really knowing much about the patch status.

[dualmind]

They did the same with NWN2, If you wanted info, it was better to go to Aspyr, wich was more open with answers: So I guess I'm gonna bug Transgaming more than EA

[Welnic]

I'm pretty sure the way it works is BioWare sends code for the patch to Transgaming, and then they make an installer with it. So BioWare actually makes the code, but once it leaves their hands they don't have anything to do with it.

[Kwanzaabot]

While the Mac might be superior to PCs in every conceivable way, games have never been their strong point, and will probably continue to not be so until Apple goes bankrupt when the nukes inevitably fly and the world economy collapses, causing humanity to revert to a lifestyle of barter systems, oral histories and fighting off marauders. Should be any day now.



However, If the Mac version is compatible with the DA Toolset, you'll probably be able to download mods that fix whatever bugs you experience, or even fix them yourself.

[Rayne Myria Solo]

This is probably a bad thing to say...but it's a true statement. 95% of the time,excepting the applications they were designed for. Mac's ARE second-class citizens compared to PC users, especially when it comes to gaming. Macs have never had decent gaming support, and when they get it, it's years later, and I don't see that changing anytime soon, because Apple is not, and will never be the dominant market force when it comes to "real world" gaming and applications. My advice: Get a suitably strong Intel-based Mac, run bootcamp and windows 7 on it, and be happy like the rest of us.

[AdipicAcid]

Never played World of Warcraft or any of the Blizzard titles, I see. It can be done, if the company in question cares enough to do so.

[Sabon]

Keep in mind that Macs are moving up the % of desktop users. Apple is selling more than other companies. At least right now. The more Mac users out there the more likely they will create games faster for the Mac.



Note: I have more and more people asking about Mac VPN support at work. I don't support VPN myself but I'm one of the testers when they come out with updates as they know I'm a Mac user and I'm a Computer Systems Analyst.



Note 2: We just got new bosses at work and he brought in his own team of assistants. Almost all of them use Macs at home and want them at work. Who is going to be stupid enough to say no to the CEO of a company with over 10,000 employees.



Things are looking up.

[andrewtuliszewski]

Sabon wrote...

Keep in mind that Macs are moving up the % of desktop users. Apple is selling more than other companies. At least right now. The more Mac users out there the more likely they will create games faster for the Mac.

Note: I have more and more people asking about Mac VPN support at work. I don't support VPN myself but I'm one of the testers when they come out with updates as they know I'm a Mac user and I'm a Computer Systems Analyst.

Note 2: We just got new bosses at work and he brought in his own team of assistants. Almost all of them use Macs at home and want them at work. Who is going to be stupid enough to say no to the CEO of a company with over 10,000 employees.

Things are looking up.

I agree with you.  I think that the mac user base expands from their typical demographic to more casual users like gamers, then gaming with grow on the Mac.  I've been a Mac user for four years now and my mom and sister, both computer noobs just bought macs.  

I'm not sure what there is to test with Mac VPN.  It's been working just fine since I started using Macs.  Of course, there is a small period of time in between OS upgrades that it might have problems.  But Macs make it ridiculously easy to dual boot.  I usually have my stable drive and a separate that has a fresh install of the latest.  I just install my stuff and make sure the key stuff works.  Whatever is key, I wait until it's fixed then move to the latest with the Migration assistant and then I retire the old OS.  Much easier than doing it with Windows.  Although, I'm not sure if Windows 7 has this working better.  But I don't really care.

[Santoka]

Just so they know, I too have bought the game and I too am waiting for the patch.

[Rayne Myria Solo]

andrewtuliszewski wrote...

I usually have my stable drive and a separate that has a fresh install of the latest.  I just install my stuff and make sure the key stuff works.  Whatever is key, I wait until it's fixed then move to the latest with the Migration assistant and then I retire the old OS.  Much easier than doing it with Windows.  Although, I'm not sure if Windows 7 has this working better.  But I don't really care.

That's basically exactly how it works from say, Vista to 7 (not that I would've ever touched Vista with a 10 foot pole) Settings & Transfer Wizard will move all your stuff for you, and you can migrate over. You transfer the settings first, then reinstall the associated apps, and you're good. (That's assuming you do a clean, not an in-place upgrade, at which point it just stays there). It's a lot easier with 7.

[Titius.Vibius]

They don't have a technical department solely for the mac version or for any games? Why on hell would they port it to Mac if support for this version is null and next to impossible? This is bad and why go forward with the version while no one will receive and work on the issue or just acknowledge that someone or it is working to resolve the issue.



I am not a Mac user but this kind of response from "Roberto" is very negative to me and should be clarified better.

[rsdmj]

Well....A days ago i send and email to Gametreeonline/Transgamming about the Patch and new DLC content, this is their answer:

asunto

[gametreeonline #57005] Dragon Age, New DLC "Return of Ostagard", Patch and Expansion Pack

enviado por transgaming.com



Hello,

Thank you for taking the time to write to us with your questions.



We are currently working with BioWare to confirm further DLC and patches for the Mac, as

well as the upcoming expansion. Unfortunately, I am not able to comment on dates for the

expected availability of them, but I can assure you that we are looking forward to making

them available as soon as we can. Please stay tuned!



Kind regards,



Alec

GameTree Online Staff

[Dogmatic Atheist]

Hmm.. an equally disappointing answer at that.

[MDrakk24]

Maviarab wrote...

Sabon wrote...

Keep in mind that Macs are moving up the % of desktop users. Apple is selling more than other companies. At least right now. The more Mac users out there the more likely they will create games faster for the Mac.

Note: I have more and more people asking about Mac VPN support at work. I don't support VPN myself but I'm one of the testers when they come out with updates as they know I'm a Mac user and I'm a Computer Systems Analyst.

Note 2: We just got new bosses at work and he brought in his own team of assistants. Almost all of them use Macs at home and want them at work. Who is going to be stupid enough to say no to the CEO of a company with over 10,000 employees.

Things are looking up.

Not wanting to bust your pretty bubble, but for business class use they are exceptional I agree, but I wonder how many of those 10,000 you quote are gamers, and if they are, wonders again how many have pc's too?

I do feel a little sorry for mac users, but ultimatly if you hve any sense, if you want to play games, why the hell did you buy a mac?

Because the Mac much more userfriendly and stabler than the PC! :innocent:

[Dogmatic Atheist]

Maviarab:



I fail to see the logic in blaming Mac users for being upset that EA refuses to properly support a product that they sold to us.

[sailmaker]

I'm a loyal Mac user and developer but I have to say that since Boot Camp came out, the Mac game porting industry has been dead in the water. The shocking lack of support for Mac NWN 2, compared to NWN 1, was pretty much the last nail in the coffin.



My best advice to Mac users who want to play AAA games is to bite the bullet and go with Boot Camp and Windows XP or 7. You will have much less pain and immediate access to DLC and patches.

[Dogmatic Atheist]

sailmaker



I have a Vista Boot camp partition for various games like Dawn Of War 2, and upcoming Mass Effect 2. But I'd rather not have to boot into Winblows if I can help it.

[txa1265]

I was hoping that here in the Mac forum this wouldn't quickly degrade into a Mac vs. PC debate. Sadly that is exactly what it is becoming.



All we are wondering is - EA / Bioware released the game, do they plan to support and extend it?



Can we just stick to whether or not that will happen?

[Santoka]

EA/Bioware DID NOT release the game for Mac, so they're not the ones to look at for support. Transgaming.