67 réponses à ce sujet

[Dogmatic Atheist]

@Santoka:



Wrong. EA published it. Transgaming only helped with development. EA is the place to go for support. And in fact, every support link for the Mac version links to EA's support site.

[el Charlot]

And are total crap cause they ask you for your windows configuration when you ask for Mac help ... so good luck to anyone trying to have any help from them ...



DA seems a good game, however, Mac people, DONT BUY IT, the game have a lot of problems and support is not existing, despite what they says. I havent be able to play at all since I bought it, asked for help but neither transgaming (after a first answer) neither EA are even trying to help.

[Marvin_Arnold]

When you ask the EA people about anything, you get "We only sell the game. If you have any question, go ask them on the Bioware forum. (And don't keep us from selling more games)"

On the other hand, I've had absolutely NO problems buying, downloading, installing, and playing the Digital Deluxe version so far, apart from the game freezing when changing to window mode. Make sure your system meets the requirements.

Modifié par Marvin_Arnold, 20 janvier 2010 - 05:34 .

[Jhime]

I think some of you are being a bit presumptuous. Patching the Mac code to the new version is probably not a huge task, but it needs to be tested, and that takes some time. Fact of the matter is, they want to sell the DLC to Mac users as well, and to do that, they have to release updates. A previous EA example, SPORE, did get patches for the Mac as well, albeit a few weeks after the PC version.



The only thing preventing that is if there weren't enough people buying the Mac version. If there's too few, they might not consider it worth the resources to keep updating it.

[dualie11]

Five per cent of a billion computers is still a huge number of computers. Companies ignore Mac users at their loss. Companies that don't ignore Mac users (Blizzard) win. It's no accident that WoW is the number one mmorpg.

[Dogmatic Atheist]

Jhime:



We all have heard those excuses, but the reality is that if EA sells a product for the Mac platform we should expect the same kind of support that PC users get. End of story.

[txa1265]

... furthermore, if they are going to sell a game that is released *after* a patch without containing that patch, we are not being unreasonable wondering if we are destined for another NWN2 experience (no support, no patching, no expansions).



If they have no intent on ever doing anything but dumping the original game on the market, I am sure they have worded everything so it is legal, but it is also a very crappy thing to do.



Regardless, I wish they would have an official Mac support page that said basic stuff like:

- Patch 1.02 Status - in progress

- Return to Ostagar - no date, but we plan on doing it

- Awakening expansion - ESRB caught us, we actually are planning to release it someday.

... or "you got the game, enjoy it, we will never release anything else for it on the Mac ... SUCKERS!"

[Mac Maxathon]

I'm glad to be playing it on my Mac. This is a far better port than the POS NWN2 port, which I deeply regret purchasing. However, it will be my last purchase of an EA game for Mac unless the support is there.

[dualie11]

They'll never provide support unless the numbers are there to support it. So NOT buying a game because you don't like the level of support isn't helping anything.

[Avac Davison]

The problem is, we have a chicken-and-egg situation. Mac gamers in particular (mostly due to our getting burned time and time again) don't like buying a product with zero support, but pitch in whole-heartedly when there is tangible support, especially for a high-quality game. When the approach, from the publisher's standpoint, of "let's see what numbers come out before having any sort of support" occurs, it means that no studies were done to examine Mac gamers' buying tendencies.



It might also be that they want an easy excuse to reduce their Mac support overall, and use lackluster sales of DA:O to justify this. Anything to reduce costs. So, they toss out a half-baked Ciderized port, give no support, get lousy sale, and use it as an excuse.



Personally, if they were to announce post-purchase DLC availability tomorrow, 5 minutes later I'd buy the CE. Without it, I'm not purchasing it. It's one thing if a game does not rely much on DLCs, but in the current paradigm (where DLCs are essential), to lock down one version over another does not do it for me.

[txa1265]

dualie11 wrote...

They'll never provide support unless the numbers are there to support it. So NOT buying a game because you don't like the level of support isn't helping anything.

That makes no sense - they have already committed resources to the project, so anything short of actual support only hurts THEM.  I mean, does the Mac audience really amount for more than 'rounding error' compared to PC & consoles?  I doubt it ... so if they are making it I see no reason NOT to make it right.

[dualie11]

Doubt all you want, but without actual numbers you are offering nothing but idle speculation.

[JollyR0g3rs]

I can assure you that Transgaming is working on a patch. I personally worked with one of their lead programmers on a sound issue and he resolved it. It will get fixed once through QA and the patch process. I can't share details do to propriety agreements, but Transgaming does care. Give them a chance.

[txa1265]

JollyR0g3rs wrote...

I can assure you that Transgaming is working on a patch. I personally worked with one of their lead programmers on a sound issue and he resolved it. It will get fixed once through QA and the patch process. I can't share details do to propriety agreements, but Transgaming does care. Give them a chance.

Thanks for the update, albeit unofficial.  Despite some opinions, I have been loving the Mac version of Dragon Age, but have been dismayed by the total silence of EA/Bioware/Transgaming when it comes to *only* Mac-related issues ... every other platform constantly gets news.

[Bratt1204]

JollyR0g3rs wrote...

I can assure you that Transgaming is working on a patch. I personally worked with one of their lead programmers on a sound issue and he resolved it. It will get fixed once through QA and the patch process. I can't share details do to propriety agreements, but Transgaming does care. Give them a chance.

I appreciate your optimism and am glad that Transgaming does care<3. I am also confident we will see a MAC version of all the expansion (fingers crossed). I think I will begin to cry, truly, if they do not make expansions available on MAC. They just cannot deny us - it would be too cruel. 

[Sabon]

sailmaker wrote...

I'm a loyal Mac user and developer but I have to say that since Boot Camp came out, the Mac game porting industry has been dead in the water. The shocking lack of support for Mac NWN 2, compared to NWN 1, was pretty much the last nail in the coffin.

My best advice to Mac users who want to play AAA games is to bite the bullet and go with Boot Camp and Windows XP or 7. You will have much less pain and immediate access to DLC and patches.

Buying Windows is NOT an option. I'm not buying that just so I can play games. I'll buy a PS3 (not XBOX for me) if I have to. But it doesn't sound like they are supporting that very well either.

[dualie11]

I'm with you Sabon. If it's not available for Mac I simply don't buy the game. End of story.

[txa1265]

Sabon wrote...

Buying Windows is NOT an option. I'm not buying that just so I can play games. I'll buy a PS3 (not XBOX for me) if I have to. But it doesn't sound like they are supporting that very well either.

Personally I play plenty of Windows games, including DA:O ... but to me that (ditch Mac, buy Windows) isn't a legitimate answer.  If we had no game and were complaining about lack of port, THEN I would accept it.  But we *have* a game and are looking for reasonable level of platform support.

[Bratt1204]

Sabon wrote...

sailmaker wrote...

I'm a loyal Mac user and developer but I have to say that since Boot Camp came out, the Mac game porting industry has been dead in the water. The shocking lack of support for Mac NWN 2, compared to NWN 1, was pretty much the last nail in the coffin.

My best advice to Mac users who want to play AAA games is to bite the bullet and go with Boot Camp and Windows XP or 7. You will have much less pain and immediate access to DLC and patches.

Buying Windows is NOT an option. I'm not buying that just so I can play games. I'll buy a PS3 (not XBOX for me) if I have to. But it doesn't sound like they are supporting that very well either.

I am considering buying a PS3 if they do not release future Mac versions as well. Would never run via bootcamp, sacrilege. 

Modifié par Bratt1204, 18 février 2010 - 05:34 .

[Mac Maxathon]

The game doesn't play as well on console, although the PS3 version is better. But there's no strategic view, no hotkey bar, etc...

[Bratt1204]

Mac Maxathon wrote...

The game doesn't play as well on console, although the PS3 version is better. But there's no strategic view, no hotkey bar, etc...

[Sandracat]

mrfoo1 wrote...

Comparing the now known Activision Blizzard to the initial start up Blizzard Entertainment, one should first realize and remember the difference between support for MAC users and PC users. Blizzard has not always had an exceptional or even adequate support form for MAC users. It took them years of support time for MAC users in order to get it to the level it is currently at. And that includes merging with Activision. Stop being nostalgic.

Microsoft> Apple.
Bottom line.

I believe that this thread was started because of Bioware's lack of communication with the Mac community, not to start another senseless debate about what operating system is better.  Please refrain from making non constructive posts if you don't have anything good to say to this community.  Bioware released a title for this particular computer platform, and their lack of information or support for the Mac users is rather unprofessional and will only make future costumers weary of their business practices.

Modifié par Sandracat, 19 février 2010 - 10:17 .

[Bratt1204]

I post in these forums for information, assistance and communication with other user . I do not want to constantly read such negativity. I am not exactly thrilled either that Mac uses do not have a plethora of support from game devs, publishers, etc. However, I feel there is no need to get up on the proverbial soapbox about  it every time someone posts a question about Mac expansion, DLCs, etc.

Modifié par Bratt1204, 19 février 2010 - 09:59 .

[Bratt1204]

[quote]Bratt1204 wrote...

dbl post

Modifié par Bratt1204, 19 février 2010 - 09:59 .