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Possible Fix to not being able to upload Character Profile to Bioware


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#1
Eragondragonrider

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 I have read that a lot of people are getting the error that they are unable to upload character information to the website after connecting to the Bioware's server, I have had this problem for the last month myself. I might have found the solution for this problem. When you log onto this site look at the left hand tool bar, you will see an option for My Games, Click on the Dragon Age Origin for XBOX 360. It will pull up a menu with your achievment and in-game character portraits. You will see an option for Profile Diagnostics, click this option and it will give you a page with error codes on why certain characters did not load correctly. On the bottom of the page it will show your online storage summary, the max number you are allowed to have is 100, if your number of files is 100, then go back to the Player Profile screen and delete characters that didn't load correctly or that you no long have or playing. You will then be able to upload you new characters without a problem this worked for me.

#2
Jer_LRR

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Eragondragonrider wrote...

delete characters that didn't load correctly or that you no long have or playing. You will then be able to upload you new characters without a problem this worked for me.


I can't seem to find confirmation of this, but if I delete a character with incomplete information, then play that character again, does it effectively re-upload him or will he just stop syncing with my profile entirely?

#3
Lohe

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It will upload again - with a bit luck completely. I tried the same earlier on my main character. But it was just reuploaded without picture and without any story entries. It may be working on other people - but I doubt it as we stick on the same versions. I remember someone saying, there is a problem with the game itself uploading stuff correctly to the servers.

#4
Sidney

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This is good info. I have, well my wife does, one character with 55 files. What determines the # of files...is that saves?

#5
batkinson001

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the game did not upload my char which I beat the game with, I have no pic for him for some reason...

http://social.biowar...&char_id=762365

is there a way to get it to post a pic?  two characters I made the other day did get uploaded...

Modifié par batkinson001, 09 janvier 2010 - 05:49 .


#6
Widar Thule

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batkinson001 wrote...

the game did not upload my char which I beat the game with, I have no pic for him for some reason...

http://social.biowar...&char_id=762365

is there a way to get it to post a pic?  two characters I made the other day did get uploaded...


As you probably are aware of, this website has the following limitations for characters: max. 100 files and max. 350 Mb. If either of those limitations is reached you will experience problems with the uploading of character data to this website from the DA:O game.

This is a possible solution:

1.) First delete all characters on this website via "manage characters", this should clean up all file size and file number limitations for you characters on this website.

2.) Then load the latest saved game in the DA:O game from your preferred character while connected in-game to the EA-server.

3.) Then in the DA:O game completely unequip your preferred character and save the game again in a new slot in the DA:O game while connected in-game to the EA-server.

4.) Then load that last saved game in the DA:O game and equip your preferred character as desired and save that character again in the DA:O game in a new slot while connected to the EA-server.

Your preferred character should then show up properly on this website - within a certain amount of time - and remain so until the website character limitations are reached again.

Hope this helps.

Modifié par Widar Thule, 09 janvier 2010 - 06:21 .


#7
Sidney

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Widar Thule wrote...

3.) Then in the DA:O game completely unequip your preferred character and save the game again in a new slot in the DA:O game while connected in-game to the EA-server.


This I had also not seen, there are issues uploading equipped characters?

#8
Lohe

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@ Widar Thule: Thas the way it should work. It fails right with step 1. I am not able to delete the complete data. Some files still remains on the servers. So step 2,3,4,5 are obsolete due to this. Once a character wastn uploaded correctly, I dont see any chance to reupload it completey. Maybe it works if you are allowed to erase ALL of the char files manually. For me it is broken and it remain so. Im tired of testing around. Theres something wrong. I had a poll about this earlier. Only 33 out of 100 were able to use the function completely (char upload).

#9
famous211

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I received my cd of Dragon Age Origins yesterday January 10, 2009, and have not been able to install. I have 8500 NVIDIA video card, Windows XP sp3, the approriate hard disk space. In brief, I meet the specifications for the software to operate on my system. When installation cd is placeed in the computer, the install is initiated. However, when the cd reaches the DAOlauncher portion of the install, I receive the "finish" splash screen, which informs me the installation failed due to a missing "data file error." Please help. I am very frustrated after spending my savings for this game.



famous211

#10
famous211

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Yesterday January 8 2009....

#11
Lohe

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YOu have to head over to the official Bioware support in the pc section of this board. You wont find anyone from Bioware in here. We cant help you because we are on a console. I could, but dont feel so. Part of Bioware.

#12
DracoFulcrum

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*smacks head with hand* WTF. *sigh*

#13
Widar Thule

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Sidney wrote...

Widar Thule wrote...

3.) Then in the DA:O game completely unequip your preferred character and save the game again in a new slot in the DA:O game while connected in-game to the EA-server.


This I had also not seen, there are issues uploading equipped characters?


According to the FAQ one needs to do this because the website upload is triggered by a complete change in character equipment, hence the fully unequipping, saving and then re-equipping and saving suggestion.

#14
Widar Thule

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Lohe wrote...

@ Widar Thule: Thas the way it should work. It fails right with step 1. I am not able to delete the complete data. Some files still remains on the servers. So step 2,3,4,5 are obsolete due to this. Once a character wastn uploaded correctly, I dont see any chance to reupload it completey. Maybe it works if you are allowed to erase ALL of the char files manually. For me it is broken and it remain so. Im tired of testing around. Theres something wrong. I had a poll about this earlier. Only 33 out of 100 were able to use the function completely (char upload).


I know what you mean, I have four characters with five files that - although deleted - still show up in the character diagnostics on the website. I started a thread about this.

#15
Widar Thule

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... double post ... deleted

Modifié par Widar Thule, 10 janvier 2010 - 01:46 .


#16
DracoFulcrum

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Widar Thule wrote...

Lohe wrote...

@ Widar Thule: Thas the way it should work. It fails right with step 1. I am not able to delete the complete data. Some files still remains on the servers. So step 2,3,4,5 are obsolete due to this. Once a character wastn uploaded correctly, I dont see any chance to reupload it completey. Maybe it works if you are allowed to erase ALL of the char files manually. For me it is broken and it remain so. Im tired of testing around. Theres something wrong. I had a poll about this earlier. Only 33 out of 100 were able to use the function completely (char upload).


I know what you mean, I have four characters with five files that - although deleted - still show up in the character diagnostics on the website. I started a thread about this.



I have ones showing up that are deleted feom the HDD back in the start of dec.

Modifié par DracoFulcrum, 10 janvier 2010 - 01:49 .


#17
Eragondragonrider

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When your run the Diagnostic it will show every character that you have ever created. By deleting old characters you will be able to upload new ones, as far as pics and other stuff not showing up that is a problem with the EA server talking to the Dragon Age website there is nothing to fix this problem.

#18
Taiko Roshi

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Well I have lost all of my character profiles and yet the new achievements I have got with my latest character yesterday are registered. I just don't get it.

#19
Guest_xboomer_*

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Widar Thule wrote...

batkinson001 wrote...

the game did not upload my char which I beat the game with, I have no pic for him for some reason...

http://social.biowar...&char_id=762365

is there a way to get it to post a pic?  two characters I made the other day did get uploaded...


As you probably are aware of, this website has the following limitations for characters: max. 100 files and max. 350 Mb. If either of those limitations is reached you will experience problems with the uploading of character data to this website from the DA:O game.

This is a possible solution:

1.) First delete all characters on this website via "manage characters", this should clean up all file size and file number limitations for you characters on this website.

2.) Then load the latest saved game in the DA:O game from your preferred character while connected in-game to the EA-server.

3.) Then in the DA:O game completely unequip your preferred character and save the game again in a new slot in the DA:O game while connected in-game to the EA-server.

4.) Then load that last saved game in the DA:O game and equip your preferred character as desired and save that character again in the DA:O game in a new slot while connected to the EA-server.

Your preferred character should then show up properly on this website - within a certain amount of time - and remain so until the website character limitations are reached again.

Hope this helps.

Thanks for the info but this sounds like more work than it's worth. If Bioware wants to offer this feature to it's customers it shouldn't make them jump through hoops to make it work.

#20
VampOrchid

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How does one upload to this site via xbox? Just restarting the game? There isn't really an upload character button...

#21
VampOrchid

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K I did all this...still no pic :(

#22
Guest_Calin Pandurescu_*

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It is good here in my Dragon Age Player Profile Diagnostics? Here is a picture.

http://img294.images.../3222/53544.png



I don't understand i have only 3 screenshot's online and the On-Line Storage Summary it says that i have 7 files. Please tell me i don't really know.

#23
Annihilator27

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If your getting sing in errors and such, Try logging in through a EA sports title.

#24
smore006

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Calin Pandurescu wrote...

It is good here in my Dragon Age Player Profile Diagnostics? Here is a picture.
http://img294.images.../3222/53544.png

I don't understand i have only 3 screenshot's online and the On-Line Storage Summary it says that i have 7 files. Please tell me i don't really know.

There were possibly some more screenshots which you have deleted already. The different count indicates that the EA storage server still tracks those. Otherwise the diagnostics looks clean; frankly, i wouldn't be bothered about this inconsistency if i were you.

Modifié par smore006, 12 janvier 2010 - 04:34 .


#25
Guest_Calin Pandurescu_*

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@smore006: Yes i have deleted some screenshots.But how much time i will have to wait for the server to update the On-Line Storage Summary?