96 respuestas en este tema

[Wournos]

Would this work for PS3?

To keep it short: I have a clone uploaded with error 1002 & 2003 and the original, originally with complete file upload, now deleted but with a remaining portrait file. I read that if you have the 1002 & 1003 errors there is no way on this earth that they will ever be uploaded. But what if I deleted that character too from the Player Profile, and then re-uploaded it. Could that work? I am afraid to try in case I create a bigger mess.


I am all for a purge button.

Editado por Wournos, 04 febrero 2010 - 01:45 .

[Snoteye]

I believe somebody has tried that to no avail.

[Wournos]

Guess I'll leave it as is then (despite trying and losing a file). I'm currently not willing to delete my original and cloned characters just yet. Maybe Bioware will come up with a solution in the meantime. *keeps fingers crossed*

[SusanStoHelit]

Darth Midville wrote...

Here's another thing that people may be overlooking: if you're in the habit of quitting the game immediately after a manual save, this could be preventing your character updates. It seems the game can take a little while to contact the server and get the update processed. So even if you're done playing for the day, it might be a good idea to leave the game running for a minute or two before quitting. I've found my characters update much more reliably since I've started doing this. YMMV, of course.

This is very true. I've found the easy way to make sure is that when I exit and get to the main menu, go to the screenshots tab. You'll see the update happening as the red bar creeps across. Wait until it gets to 100%, then you can exit from the game.

Sometimes this happens so fast that it's done before I get to the tab. On other occasions it takes several minutes. So, yes, when the server is busy you can log out before it actually finishes updating.

[LightSabres]

You don't have to delete the characters from your PC or console - just the "manage characters" screen from the Persona page in your profile. Deleting them from there is absolutely safe.



As I stated earlier - I deleted ALL my characters and re-uploaded them. Make sure they are there with no errors. This fixed update issues, missing portraits, etc...

[SusanStoHelit]

LightSabres wrote...

You don't have to delete the characters from your PC or console - just the "manage characters" screen from the Persona page in your profile. Deleting them from there is absolutely safe.

You do if you don't want that character anymore.

[Wournos]

LightSabres wrote...

You don't have to delete the characters from your PC or console - just the "manage characters" screen from the Persona page in your profile. Deleting them from there is absolutely safe.

As I stated earlier - I deleted ALL my characters and re-uploaded them. Make sure they are there with no errors. This fixed update issues, missing portraits, etc...

I don't know if this was aimed at me or not, but deleting characters ingame is exactly what people have to do if they experience error 1002 & 1003. It has been stated before in various topics that if you have these errors they will never go away unless you delete the character from the player profile AND ingame.

I have gotten rid of one of my error characters and I am currently waiting for the player profile to update so that I (hopefully) can delete the other failed on. After that, goodbye PS3 saves and recreate.


And as a sidenote to the first post. I don't think it's necessary to create copies of a character on PS3 to get rid of the lingering files on the profile diagnostics page. All I had to do was make a new save in a new slot and the page was updated. Then there's the wait for the Player Profile to be updated. As soon as there's a character xml file it should be able to delete it from the profile.

Edit:
Nevermind the Sidenote. I tried some more and the systems proved me wrong. I tried the suggestion and my saved files are now gone and so is my Beathag0 character. Everything looks ok.

Editado por Wournos, 05 febrero 2010 - 02:19 .

[LightSabres]

Maybe it's different for consoles - I'm on the PC version.



All I had to do was go to my profile on this website and delete the characters from here. My characters on my PC did NOT go away. I don't see how this would work different for the consoles. Once they no longer show any files being uploaded (following the instrctions Darth posted) to the server I loaded that character up into dragon age, did some things to trigger a "Level up" event and waited 10 minutes to make sure the character re-uploaded to the server.

[LightSabres]

As per the help FAQ from the Profile Diagnostics page:



"To delete an uploaded character click on the "Games" tab in the site sidebar and select the game with the corresponding platform that you own. Alternately, you can click on the "Online Profile" button in either the Dragon Age: Origins Character Creator or the Dragon Age: Origins main game (PC version only). Then click on the "Manage Characters" button above your avatar image.



Deleting a character from the website does not delete it from the game."

[Incognito JC]

I have one problem; I cannot remember the race, class and origin of some of the redundant characters. Does having the same character name fixes this?

Ah right, I have invisible screenshots taking up space too. No idea how to remove those.

Editado por Incognito JC, 05 febrero 2010 - 05:39 .

[Zeleen]

I get this message - Unable to connect to the on-line storage server. trying to delete character from my profile file

[SusanStoHelit]

Darth Midville wrote...

Incognito JC wrote...

I have one problem; I cannot remember the race, class and origin of some of the redundant characters. Does having the same character name fixes this?

SusanStoHelit has pointed out that you need to use the same origin as the original character. I'm not sure exactly what happens if you use a different origin in a deletion attempt, though. It may be you'll end up creating a new character with a name like "Incognito1" instead of just "Incognito".

That's exactly what happens - found that out the hard way. class is irrelevant, it doesn't matter (or at least, warrior or rogue don't, since mage obviously does because that's a different origin). Origin is the key.

For the sake of just deleting them, you don't need to know their origin if they are in your 'manage characters' page, you can just click 'delete'. But if they are not, and are clogging up your files, you'll need to follow the method described to get rid of those files.

If you have characters listed in profile diagnostics that you can't remember the origin for - do the names give you a clue? For instance, I always use Celtic names for humans, so a Celtic name tells me it's either a HN or a Magi. 'Elvish' names tell me it's a dalish or city elf or elven mage. Same for dwarves, ofc. That at least narrows the field.

If you have no clues, or if you have narrowed it down a bit, you just have to do it by trial and error. I had several characters where this was so. You do this:

* If you have a character named 'Bob' and you're not sure of their origin, make a character named Bob who is a human noble. If, after uploading, you now have a Bob with all the correct files, you guessed right first try. Proceed from there to follow Darth's instructions.

* If instead you now have Bob, with missing files, and Bob1 with all his files, you have ruled out Bob being a Human Noble. Follow Darth's instructions to get rid of Bob1. When Bob1 is completely removed create, say, a human mage named Bob. Does this give you all the files for Bob and only Bob? Proceed with instructions.

* Use this method of rinse and repeat until you get to the origin that gives you only Bob (not Bob1, much less Bob2) so that you can delete him.

Edit: On rereading this, I'm not sure if I'm clear enough, I think I need more caffeine.

Editado por SusanStoHelit, 06 febrero 2010 - 01:46 .

[SusanStoHelit]

Oh, and yaay, the thread was finally stickied. Thanks to whoever did that. :-)

[Incognito JC]

Quick thanks to Susan, that does help (and it's clear enough). I don't mind some trial and error to get rid of them. Currently, after getting rid of all my screenshots, I have a decent enough space for extra characters if I ever need more. Don't really want to waste time attempting to clear out all my phantoms while I still have some space.

[Wournos]

*removed a quote. Failed to understand it properly*

I have now aquired an 'Error 1005'... WTF?! <_<
I am so not going to delete this character, recreate and get a Beathag3.

Editado por Wournos, 06 febrero 2010 - 03:08 .

[LightSabres]

Wournos wrote...

LightSabres wrote...

You don't have to delete the characters from your PC or console - just the "manage characters" screen from the Persona page in your profile. Deleting them from there is absolutely safe.

As I stated earlier - I deleted ALL my characters and re-uploaded them. Make sure they are there with no errors. This fixed update issues, missing portraits, etc...

I don't know if this was aimed at me or not, but deleting characters ingame is exactly what people have to do if they experience error 1002 & 1003. It has been stated before in various topics that if you have these errors they will never go away unless you delete the character from the player profile AND ingame.

I don't recall this being mentioned anywhere. I have seen every error code in my profile and in removing them all I did not have to delete the characters in the game to get rid of them.

[SusanStoHelit]

LightSabres wrote...

I don't recall this being mentioned anywhere. I have seen every error code in my profile and in removing them all I did not have to delete the characters in the game to get rid of them.

It depends on why you're fixing the error.

If you have a 1002 or 1003 error for a character that you are still using and wish to keep, you just need to update the character's files to 'fill in' or replace the missing ones.

However, most people who are trying to get rid of these files are doing so because they have already deleted the character from the game and from the site, but there are still files taking up storage space on the site. These files can be seen in the profile diagnostics page, but there isn't a corresponding character under the 'manage characters' page. Hence the title of this thread saying 'unwanted characters'.

People are trying to get rid of characters they don't want - and the files attached to them - permanently and completely. Do you understand now?

[Edited, because I was too snotty. Posting early in the morning before my coffee is not a good idea.]

Editado por SusanStoHelit, 07 febrero 2010 - 01:32 .

[Wournos]

SusanStoHelit wrote...

LightSabres wrote...

I don't recall this being mentioned anywhere. I have seen every error code in my profile and in removing them all I did not have to delete the characters in the game to get rid of them.

It depends on why you're fixing the error.

If you have a 1002 or 1003 error for a character that you are still using and wish to keep, you just need to update the character's files to 'fill in' or replace the missing ones.

However, most people who are trying to get rid of these files are doing so because they have already deleted the character from the game and from the site, but there are still files taking up storage space on the site. These files can be seen in the profile diagnostics page, but there isn't a corresponding character under the 'manage characters' page. Hence the title of this thread saying 'unwanted characters'.

People are trying to get rid of characters they don't want - and the files attached to them - permanently and completely. Do you understand now?

[Edited, because I was too snotty. Posting early in the morning before my coffee is not a good idea.]

Ok, no-one said "updating the character files" would work. I had a reasonably advanced Beathag with error 1002 & 1003 still saved on my PS3. I didn't want to delete her, but since I read that there was no way to update the files, deleting and recreating was what I had to do. I tried to save a new game and update the files that way but it didn't work.
I feel rather grumpy now.

If 1002 & 1003 ever shows up again, what should I do if I want to keep the character?

[Snoteye]

SusanStoHelit wrote...

[Edited, because I was too snotty. Posting early in the morning before my coffee is not a good idea.]

Hey! I resemble that remark!

Wournos wrote...

If 1002 & 1003 ever shows up again, what should I do if I want to keep the character?

On the consoles, nothing can be done at this point. At the moment it appears they get only one shot at uploading those two pictures: at character creation; and if they're not uploaded then, they never will be. The PC version is quite a lot more forgiving. However, none of those errors will cause trouble (except 1005, which does have that potential) -- only if you absolutely must have those pictures should you consider deleting the character. And if you must have them, the safe approach is to create a character and not play it until having verified the upload. Sorry for any misunderstandings.

[Wournos]

Snoteye wrote...

SusanStoHelit wrote...

[Edited, because I was too snotty. Posting early in the morning before my coffee is not a good idea.]

Hey! I resemble that remark!

Wournos wrote...

If 1002 & 1003 ever shows up again, what should I do if I want to keep the character?

On the consoles, nothing can be done at this point. At the moment it appears they get only one shot at uploading those two pictures: at character creation; and if they're not uploaded then, they never will be. The PC version is quite a lot more forgiving. However, none of those errors will cause trouble (except 1005, which does have that potential) -- only if you absolutely must have those pictures should you consider deleting the character. And if you must have them, the safe approach is to create a character and not play it until having verified the upload. Sorry for any misunderstandings.

No worries. It's just a bit difficult to keep up with all the suggestions everywhere. Some say this and some say that. But now I know. Thank you.

[SusanStoHelit]

I'm sorry if you misunderstood Wournos. Although Darth's title in combination with his first sentence is fairly clear: "Do you have old, unwanted characters hanging around your profile page, cluttering the place up and coming back again and again no matter how many times you delete them?" However, you're absolutely right that all the information can be very hard to keep track of, and it's often conflicting.

If you have a character that has missing files and you wish to keep the character, and you're on pc, only delete them from the site. Then play with the character, make a new save in a new slot, and wait for the character to upload to the site again. At that point, with any luck, the missing files will be replaced. If not, because it's always a chancy thing, you may have to do it again - but that's rare.

Snoteye is dead on about the problem for console users. I believe that we've both said before, on console, create a character (or several of them, I think is the best shot), and wait for them to upload to the site without playing with that character/those characters. Once they do, check the files, and if there are missing files, delete the character(s) and try again. If all the character files are there (if you do multiple characters, if they're there on even one of them) you can play with that character (and delete any extras).

If you don't care about the missing files, they don't do any damage, they're not a 'problem' in that sense, then just ignore them and play to your heart's content.

[Edited for clarity and formatting, and I left something out as well, sigh.]

Editado por SusanStoHelit, 07 febrero 2010 - 11:37 .

[melkathi]

Just a small note for PC players.

Didn't see it mentioned in the thread:

If you need to create a duplicate character for all this fixing of stuff and you still have one of the characters with that name:

You can go to where the game stores the save files on your hard drive and make a copy of the folder of the duplicate character and rename the new folder and all files inside to match the name.

For example i still had Neria1 and needed to remove Neria from my online profile. I made a copy of the folder and removed from the folder name and the files inside the "1". And next time my player profile updated, the broken character was updated with the files of my still existing one.

I think this too needs to have the same race-origin though, just as if you had created a new character with that name.

[El-Destructo]

I've had one character that refuses to fully delete all its files after 10 attempts, I've pretty much given up hope of reclaiming all the files. Most I'd managed to get rid of was three and then it went back to two after I tried again. Should have known that was a mistake. xD