Kept giving the "credit card could not be verified" nonsense on my perfectly usable card. I've looked around and there are many other people having the same problem. I'm glad the registration/redeem issue is fixed, but what about this one?
Can the staff member look into the issue with buying points?
Débuté par
Incognito JC
, nov. 04 2009 02:02
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#2
Posté 04 novembre 2009 - 09:47
MickCadillac
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- Members
- 9 messages
Could you post your credit card number and expiration date for us to check?
Just kidding! DON'T EVER DO THAT! (as if...)
I recommend heading over here: http://help.dragonage.com
Login and create a ticket so they can troubleshoot the problem. Right off the bat I've seen issues with cards specifying an address on post or with more than 50 characters.
Hope this helps.
Just kidding! DON'T EVER DO THAT! (as if...)
I recommend heading over here: http://help.dragonage.com
Login and create a ticket so they can troubleshoot the problem. Right off the bat I've seen issues with cards specifying an address on post or with more than 50 characters.
Hope this helps.
#3
Posté 04 novembre 2009 - 09:57
Incognito JC
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- Members
- 693 messages
Regarding that, a staff member -- Dan Kinder, worked out the solution for me; char limit on the street address. Keep it below 50 characters and it should verify.
Already bought Warden's Keep in fact. Got Shale from my CE instead.
Already bought Warden's Keep in fact. Got Shale from my CE instead.
