787 réponses à ce sujet

[The Sir Tendeth]

I was viewing the time remaining on my ipad for operation Lodestar and it said there was 11 hours remaining to complete. Then I played 2 of the 3 remaining platinum games, went to bed and the time remaining had dropped an hour, leaving me half an hour to complete.

I completed the platinum Cerberus at 12:03 MST due to waiting for a lobby for forever. Now my son won't get the packs. Is there anything that can be done on this? His GT is Burnett Shared.

[Bhatair]

Had the Online Pass error, contacted them via twitter and it was fixed in literally 2 minutes. Beat the 40 minutes I spent on hold on the phone earlier today.

[JohnDoe]

Bhatair wrote...

Had the Online Pass error, contacted them via twitter and it was fixed in literally 2 minutes. Beat the 40 minutes I spent on hold on the phone earlier today.

why the hell everyone gets their **** resolved and I dont????

[IntelliMoo]

Bhatair wrote...

Had the Online Pass error, contacted them via twitter and it was fixed in literally 2 minutes. Beat the 40 minutes I spent on hold on the phone earlier today.

Hey.. What name do you contact on twitter about this, and what info do you have to provide?  Thanks.

Modifié par IntelliMoo, 11 mars 2013 - 07:54 .

[Bhatair]

It's @AskEASupport
I told them my Origin ID, my version of the game (N7 Collectors edition, if you have the standard edition or digital deluxe or whatever version be sure to specify) and that I was getting the online pass authorization error and that it needed to be resolved.

[IntelliMoo]

Bhatair wrote...

It's @AskEASupport
I told them my Origin ID, my version of the game (N7 Collectors edition, if you have the standard edition or digital deluxe or whatever version be sure to specify) and that I was getting the online pass authorization error and that it needed to be resolved.

Thanks much!  Trying now (as much as I despise twitter)  lol

[IntelliMoo]

Well, amazingly, got a reply "Roger Commander, you should be able to pass through the Mass-multiplayer relay now. Good hunting ^EC" within 5 minutes. Seems a canned automated fix.  Well I hope it's true. :>

Modifié par IntelliMoo, 11 mars 2013 - 08:18 .

[JohnDoe]

IntelliMoo wrote...

Well, amazingly, got a reply "Roger Commander, you should be able to pass through the Mass-multiplayer relay now. Good hunting ^EC" within 5 minutes. Seems a canned automated fix.  Well I hope it's true. :>

moo, can you ask them for me please? my id is "tamalero"
getting sick of being ignored
also collector's edition.. got all DLCS as well (the content ones and the free multiplayer ones, aka from ashes, citadel, omega, leviathan)

*edit*
I just created another twitter account, let's see if they ignore me.

Modifié par JohnDoe, 11 mars 2013 - 08:51 .

[henzinovitost]

This is horrible. I get the Online pass thing after I have finished the Lodestar on Insanity. The live chat doesn't work, waited for nearly one hour and never got through. Just wrote them an email, so I wonder how many days will it take to resolve.

[JohnDoe]

christ on a ******, I messaged then on the new twitter account and they answered me in less than 30 seconds..
what the hell..
why they ignored my other twitter? witchcraft? curse? I dunno, but my account seems active again.

Modifié par JohnDoe, 11 mars 2013 - 09:01 .

[Pavs719]

what new account? am i tweeting in the wrong area

Modifié par Pavs719, 11 mars 2013 - 09:09 .

[JohnDoe]

Pavs719 wrote...

what new account? am i tweeting in the wrong area

a new account FOR ME.. since they somehow where ignoring my normal one.

I asked them on their normal twitter account. (the askeasupport one )

[TheLastDisease]

Anything special about the composition of the message other that starting with "@AskEASupport" and stating your platform, game version, and origin ID?

EDIT: Damn, that was fast!  Now I just have to wait to get home to see if this worked.  *shakes fist at job that provides the money I use to do pretty much everything I do -- then goes to corner to have existantial meltdown*

EDIT 2:  Color me surprised, but it worked.  I no longer have the issue with From Ashes and can once again play my SP campaign.

Modifié par TheLastDisease, 12 mars 2013 - 07:05 .

[kww75]

JohnDoe wrote...


dont be dumb, of course I am,
they are answering tickets to everyone ELSE!!!!..

and I did exactly what you suggested.. same problem..

Nope, four days I've had this issue with the online, response in 24 hours they've said, Last I checked 4 days is 96 hours! There's probably people with this problem a lot longer than me And no I've not heard from them aside their automated response!

[ss9876]

Same here. Raised a ticket late on Wednesday after Lodestar. Just got back from a weekend away and expected it to be fixed by now. If it doesn't get resolved in a couple of days, I'll probably try the twitter route.

I'm guessing most of their people are swamped with Sim City issues. Hope they manage these issues a bit better going forward.

[Olvie]

Olvie wrote...

 Hi Bryan,

I have encountered an error in the Geth Mastery. The overall progress says I've completed 17/18 challenges, however all challenges have been completed and count up to 18 completed challenges. It seems like there is a bug with the Geth Hunter 2 challenge: It has been completed 4 times, when every other challenge, including Geth Hunter 1 have been completed 3 times.

Link to N7 HQ:
http://social.biowar...434&platform=pc

Is this something you can fix?

Thank you in advance,

Olvie

May I push this?

[EL_Boag]

Hello, this is my first time posting, i have an issue with the lodestar insanity challenge, on my N7 page it says i have completed all the tasks, but it will not register my completion, or give me the comendation pack.

how do i fix this?

[Fade9wayz]

EL_Boag wrote...

Hello, this is my first time posting, i have an issue with the lodestar insanity challenge, on my N7 page it says i have completed all the tasks, but it will not register my completion, or give me the comendation pack.

how do i fix this?

The solution's in the original post of this thread

[EL_Boag]

Fade9wayz wrote...

EL_Boag wrote...

Hello, this is my first time posting, i have an issue with the lodestar insanity challenge, on my N7 page it says i have completed all the tasks, but it will not register my completion, or give me the comendation pack.

how do i fix this?

The solution's in the original post of this thread

Thank you

[Gonzo007]

brought specter pack, got 250k for human engineer, and 65k for salarian engineer. and all see 65k on engineer class. Where my 250k from human go?

[Pavs719]

Here's hoping it will be fixed soon

Modifié par Pavs719, 12 mars 2013 - 04:53 .

[henzinovitost]

My tweet doesn't even display on the EA support account. I have created a twitter account specifically and only to solve this. I wrote email to my local support (not US), did not even get any reaction to that. People tweet, get help and are happy. My tweet doesn't even show on the page and I haven't had an access to my game since Sunday.

Disappointment to say the least.

[henzinovitost]

henzinovitost wrote...

My tweet doesn't even display on the EA support account. I have created a twitter account specifically and only to solve this. I wrote email to my local support (not US), did not even get any reaction to that. People tweet, get help and are happy. My tweet doesn't even show on the page and I haven't had an access to my game since Sunday.

Disappointment to say the least.

Haha, solved, just as I finished moaning about it. I guess if I relied on the ticket, I'd be waiting forever. My thanks go to fellow posters who came with the twitter advice.

[Arundel Vandraman]

Twitter worked for me too, fixed in about 7 mins, brilliant stuff!