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Common Issues (Online Pass/Commendation Pack/Stuck Challenges) Updated March 19


787 réponses à ce sujet

#351
aerowars617

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After raising a ticket I've not heard anything in 4 days... just registered with Twitter to see if it works, here's hoping!

#352
aerowars617

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Wow, 4 minutes later and a nice tweet fixing it, if only the non Twitter service was this good!

#353
Lucius Aelius

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I never recieved my 2nd commendation pack for completing Operation Loadstar, I wasn't going to bother asking for it fixed since I don't like the commendation pack weapons and didn't want to waste anyone's time, but with them added to the UR pool I've had a change of heart and would appreciate having it fixed. Thanks in advance for your time.

EDIT: Right so I actually read the OP now (skippingit at first like a ******), I hope that link fixes it.

Modifié par Lucius Aelius, 12 mars 2013 - 08:03 .


#354
RFaurora

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I never received my first commendation pack for Operation Lodestar. sent a pm and stil lwaiting for an answer.

#355
chanman89

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My Spectre Mastery medal challenge is still stuck does the fix only work if it wasn't stuck to begin with or should it have fixed it?

#356
mgc1971

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chanman89 wrote...

My Spectre Mastery medal challenge is still stuck does the fix only work if it wasn't stuck to begin with or should it have fixed it?


Same here, it got fixed by Ernst when I completed it by the fourth time but it's been stuck again for a week since I completed it by the fifth time ..still waiting for a fix

#357
LewiZ-

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My Spectre Mastery is still stuck aswell.

#358
xcion71

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Wednesday, and my Spectre Mastery is still stuck, any news about the fix?

#359
MadeyeFergy

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Bryan Johnson wrote...

The online pass error is caused by receiving entitlements, and when you receive to many of them (for some) it no longer authorizes the online pass.


And this will be fixed and when?

Please don't tell me I have to contact EA support. 

#360
Bryan Johnson

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It appears that not everyones account was fixed by the balance change, but should prevent issues in the future.

Please PM me about spectre mastery again

#361
Uchimura

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Thanks Bryan. Fixed my Spectre Mastery.

#362
SchnuckieTheRipper

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I have online pass issues too. The german EA-support doesn't answer my mails and the hotline leaves me waiting 30min without answering my call. Even the live-chat isn't able to help me and tells me too call the american/canadian hotline ... well is there any other way to get back in multiplayer?
I'm locked down from multiplayer for 4 days now, that sucks!

#363
ZoM_Head

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Fianlly, after spending well over 70 minutes with origin live chat, EA eventually gave me a new Collector's edition key.

Now everything works, but the grind to get this far was just......silly.

#364
IRONSAM96

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I completed Operation Lodestar on Normal & Insanity at the same time yet received only one commendation pack.  Also, now my N7HQ shows Lodestar (Insanity) as greyed-out under Past Weekend Challenges, although if you scroll up under the Challenges tab it's clear that I completed the task.social.bioware.com/n7hq/home/challenges/

#365
KJ81990

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@ up social.bioware.com/n7hq/account/weekend_challenge_fix/

#366
ss9876

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Had my issue fixed via twitter too :-)

No response to the support case for over a week but the twitter guys fixed it really quickly.

#367
Merci357

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This twitter help is amazing. Had problems with my N7 Online pass for about two weeks, neither live chat nor the local phone support could help; a simple tweet fixed my issues in minutes.

#368
Rancid Dogeggs

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 Hi There!

I have an issue with commendation packs getting stuck and not going away on the store page there are about 12 of them taking the place of the normal store packs and even when I click on them to redeem them they still do not go away they just turn the weapons I already have to level 1 again. It happened after I completed the lodestar Challenge. I logged off and on and waited to see if they would go with an update or a new weekend mission and they have not instead the new weekend mission appears to add itself to the list and again turn the weapons to level one :S
The normal packs are right at the bottom of the list so I am sticking to those however they do not seem to be giving all the weapons/characters out evenly only certain ones I do not know whether that is part of the glitch though?

Cheers! 

Rancid

#369
Pifase

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Totally impossible for me and friend mine to play together because we both get stuck to "joining game" screen...

#370
Sojiro888

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I did the Lodestar Insanity (thanks to the people from PS3 Alliance, thanks!) and even got the commendation Pack for it, but on my profile it says that I have only completed 3 out of 4 objectives. Bwuh?

Is it possible to fix this?

#371
SgtAmazing

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No issue, but is there a way to transfer my Xbox manifest to my PS3 manifest?

#372
khannoir

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SgtAmazing wrote...

No issue, but is there a way to transfer my Xbox manifest to my PS3 manifest?

nope...

#373
Raphamon

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In regards to the online pass issue: I'm on PS3 and every once in a while I get this issue. All I do is I just reboot my game and then the problem goes away. So for those of you having this issue just try rebooting the game every time you run into this problem. That usually sorts it out for me.

Modifié par Raphamon, 17 mars 2013 - 10:49 .


#374
Siran

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Raphamon wrote...

In regards to the online pass issue: I'm on PS3 and every once in a while I get this issue. All I do is I just reboot my game and then the problem goes away. So for those of you having this issue just try rebooting the game every time you run into this problem. That usually sorts it out for me.


Doesn't work on PC. Remains broken, only way to fix is contact support.

#375
Budaksol

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my 'squad elite' still stuck..