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Common Issues (Online Pass/Commendation Pack/Stuck Challenges) Updated March 19


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#376
xassantex

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well for the past 2 days my game crashes every time after the 2nd DLC check.
unless i start offline, then go back online if i want to play MP.
Today, the game decided i deserved more punishment. It took all my DLC's away , so half the weapons and classes have gone and i can't even play SP.

#377
JohnDoe

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Bryan Johnson wrote...

It appears that not everyones account was fixed by the balance change, but should prevent issues in the future.

Please PM me about spectre mastery again


sent you a message due of some weird phenomena in my challenge points. (including one saying higher than 100% )

#378
Bryan Johnson

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JohnDoe wrote...

Bryan Johnson wrote...

It appears that not everyones account was fixed by the balance change, but should prevent issues in the future.

Please PM me about spectre mastery again


sent you a message due of some weird phenomena in my challenge points. (including one saying higher than 100% )


Read note 1

#379
CmnDwnWrkn

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Commendation Pack weapons have been showing up in PSPs..is the store bugged?

#380
capn233

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CmnDwnWrkn wrote...

Commendation Pack weapons have been showing up in PSPs..is the store bugged?


From the last balance change:

---------------------------------------------------------------------
March 12, 2013
---------------------------------------------------------------------

Commendation Pack Weapons
- The following weapons have been added to the ultra rare pool of cards
    - N7 Valkyrie Assault Rifle
    - N7 Eagle Pistol
    - N7 Crusader Shotgun
    - N7 Hurricane SMG
    - N7 Valiant Sniper Rifle



#381
freemyheart

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Thank you for fixing the Resurgence pack! I'm super duper impressed!

#382
Charaxan

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I don't understand something about operation Resurgence : I clicked on the fix because I was curious, and it stated that "we found the required pack granted for your account". I clicked on "grant operation resurgence pack" out of curiosity too. It "fixed" the problem, but when I watched my manifest, I realized operation resurgence was before I started to play, I think. (I can't be absolute, though)

So, is it me or did the page granted me an operation I didn't fullfilled ? If so, of course you are free to take it back. I hope it helps !

EDIT : it's almost a year, and I don't remember : was operation resurgence before or after hydra/condor maps ? If it was after, never mind.

Modifié par Charaxan, 21 mars 2013 - 01:52 .


#383
Bryan Johnson

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Charaxan wrote...

I don't understand something about operation Resurgence : I clicked on the fix because I was curious, and it stated that "we found the required pack granted for your account". I clicked on "grant operation resurgence pack" out of curiosity too. It "fixed" the problem, but when I watched my manifest, I realized operation resurgence was before I started to play, I think. (I can't be absolute, though)

So, is it me or did the page granted me an operation I didn't fullfilled ? If so, of course you are free to take it back. I hope it helps !

EDIT : it's almost a year, and I don't remember : was operation resurgence before or after hydra/condor maps ? If it was after, never mind.


Resurgence was Hydra/Condor and all you needed to do was open a free pack

#384
Charaxan

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Bryan Johnson wrote...

Charaxan wrote...

I don't understand something about operation Resurgence : I clicked on the fix because I was curious, and it stated that "we found the required pack granted for your account". I clicked on "grant operation resurgence pack" out of curiosity too. It "fixed" the problem, but when I watched my manifest, I realized operation resurgence was before I started to play, I think. (I can't be absolute, though)

So, is it me or did the page granted me an operation I didn't fullfilled ? If so, of course you are free to take it back. I hope it helps !

EDIT : it's almost a year, and I don't remember : was operation resurgence before or after hydra/condor maps ? If it was after, never mind.


Resurgence was Hydra/Condor and all you needed to do was open a free pack


Yay ! Thanks !

#385
HarmonicOcean

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 To Bro jo
Please can you fix stuck challenge on Spectre Mastery on my page.:D

#386
JediBear

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Still missing the entire credit award from my first Platinum game. :(

#387
jakenou

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Bryan - THANK YOU for the multi-platform fix! The tool gave me a fix option for my PC account finally. Going to boot the game up a little later to see if the pack shows up.

#388
aliceinrevan

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My Spectre Mastery shows 2/3 completion, everything at 100% twice completed accept medals says only once. Ive gotten the points each of the 2 times i completed Spectre Mastery, but none of the 3 catagories reset after 2nd completion. i was told you are the man to talk to. help would be greatly appreciated :)

#389
Philippe Le Page

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JediBear wrote...

Still missing the entire credit award from my first Platinum game. :(


I had twice the same frustrating problem. I've played two gold game and when I went to the store to get me some super specter pack, I had not the the credit I gain. This is really frustrating. Is there a bug or is it some strange hacking thing that "stole" my credit?
Anyway, it is really frustrating.

:wizard: That's to lighten the mood

#390
Acrystalturtle1

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So far I've had no such think as a "Stuck Challenge" guess I'm really lucky.

#391
aliceinrevan

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THANK YOU SIR! You are the man Bryan. thanks again

#392
ProShank Sauce

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Operation Lodestar (Insanity)x1


Current progress: 4/4Challenge points: 10

challenge also completed for silver i have the medal for normal lodestar but not for insanity lodestar.

???

Modifié par ProShank Sauce, 26 mars 2013 - 03:35 .


#393
JediBear

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Philippe Le Page wrote...

JediBear wrote...

Still missing the entire credit award from my first Platinum game. :(


I had twice the same frustrating problem. I've played two gold game and when I went to the store to get me some super specter pack, I had not the the credit I gain. This is really frustrating. Is there a bug or is it some strange hacking thing that "stole" my credit?
Anyway, it is really frustrating.


It's a bug. It's relatively common and it's been around for a while. It just doesn't suck so much when it's a Bronze, you know?

#394
BACON4BREAKFAST

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jkthunder wrote...

Bryan - THANK YOU for the multi-platform fix! The tool gave me a fix option for my PC account finally. Going to boot the game up a little later to see if the pack shows up.


Yeah I had this issue the last couple operations and Bryan fixed them for me, too bad it's moot now because I get so much cash money that I get URs every day and the commendations are in packs now.

45 to go on PC I think :whistle:

#395
KiLLLLeR150

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Ugh, I decide to boot up ME3 for some MP on a whim and I get greeted by an Online Pass issue. Since I'm on PC, the only option shown to me is to contact EA and that's just peachy, especially when it says this, "Your wait time may be 60+ minutes due to high demand." So much for playing any of that tonight...

#396
ProShank Sauce

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can nobody explain that to me?

#397
ProShank Sauce

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ProShank Sauce wrote...


Operation Lodestar (Insanity)x1


Current progress: 4/4Challenge points: 10

challenge also completed for silver i have the medal for normal lodestar but not for insanity lodestar.

???

^ ^ ^ ^

#398
RobertM525

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Does Squad Elite ever reset on its own (i.e., at 125% or something), or is it just permanently stuck if it gets stuck for you?

#399
Romann9944

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RobertM525 wrote...

Does Squad Elite ever reset on its own (i.e., at 125% or something), or is it just permanently stuck if it gets stuck for you?


please read note 1
--------------------------
my spectre mastery is still stuck at 2/3,can someone fixed that?I have PM two times :huh:

#400
Grad72

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hello...

I have the same issue like aliceinrevan. My spectre challenge is on 2/3 since a couple weeks although everything is completed. Can you help me out? Would be appreciated...

platform is pc.

Kind regards