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Common Issues (Online Pass/Commendation Pack/Stuck Challenges) Updated March 19


787 réponses à ce sujet

#426
nikrsk

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Xeraphas wrote...

Ok fixed and thank you for the help, but what is wrong with resurgence mastery?

A couple days ago it said I had 8/10 Batarian sentinel extractions, but I have played 2 games since with success and extraction. Why no update?  It did not update solo challenge either because it was 13% before my successful solo game, and it still is.  I have now played 5 successful games since it said 8/10 completed yet it now only says 9/10.  How many successful extractions do you have to get to complete 2 extractions?

Okay weird, the website said I'm still 9/10 but ps3 psn says 10/10of course after 5 games to get credit for 2.  Before psn said 8/10 and threw bait said 9//10 after the 4th game after 2


2 extractions to complete 2 extractions.
that's similer to my problem. N7HQ and in game my cerberus mastry shows 20/21 even i have completed all 21 challanges and banner is highlighted but its not counted in mass effect challenges and banner is not avalible in my set your active challenge banner. i have sent a PM to bryan but nothing happened. it got stuck. similer to your problem my 3 solo bronze nd 2 solo silver is not counted by game database.
even i have problms in my biotic mastry too..:sick::crying:

#427
SonicDPsycho

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My Reaper Mastery challenge is stuck, says 17/18 & 100%. Brute Points 1 says it's been completed 5x, while all challenges within it say they've been completed 3x. I messaged BroJo on Saturday, expecting to get something by today.

How long does something like this generally take?

#428
Thrasher91604

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Yeah, I'd like to know that too. It's been more than 2 full business days since I sent Bryan this message:

"My "In Game Medals Earned" challenge is stuck at 5000/5000 and times completed 1, and it should be 0/5000 and times completed 2. Also, I'd like the 100 challenge points for it.

Also, my "Spectre Mastery" challenge is stuck at 2/3 and times completed 1, and it should be 0/0 and time completed 2. Also, I'd like the 500 challenge points for it.

A total of 600 challenge points missing.

Would it be possible to unstick these challenges and award me the missing points?"

#429
targaryen8

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BroJo is working on Dragon Age now, so I don't think he checks this as much as it is needed. His last post was a month ago.

#430
Thrasher91604

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I sent another message to Bryan yesterday. No response yet. Still stuck.

#431
Hirngespinst

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So did I. It's been two weeks now Image IPB

#432
36812180234

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Well, mine spectre mastery on PC has been stuck forever (after I completed it once, actually)

(origin ID 36812180234)

Modifié par 36812180234, 13 mai 2013 - 06:01 .


#433
Damanique

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For the past week I've been having credits disappear after a game or even right in the store. Before I check the store: 120k. "Searching for outstanding purchases..." Suddenly I'm at 40k. What the hell? It's happened so often right after a Gold game now I don't even know if I'm going to bother anymore.

Modifié par Damanique, 14 mai 2013 - 04:18 .


#434
Reorte

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Got N7 mastery stuck and by the looks of things there's not much chance of it being fixed :(

#435
Thrasher91604

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So has anyone recently got challenges unstuck, or is it a no longer happening?

#436
Hirngespinst

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Still stuck. Would be nice to know what's going on. Is everyone on vacation or have they simply moved on for good?

#437
SBandYB2gder

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It's still happening to some players and it does seem that interest on fixes is elsewhere.

#438
Xeraphas

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I now see the lodestar insanity on my account from the net, but I do not strangely see it on the PSN PS3 game page though I see the regular lodestar.

#439
noob-zero

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I have a question about challenges. When you complete a category multiple times, will that count toward your Best of the Best banner?

#440
DragonRacer

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noob-zero wrote...

I have a question about challenges. When you complete a category multiple times, will that count toward your Best of the Best banner?


No. You must complete every one of the 25 challenges (excluding the Reckoning Mastery challenge, which was a 26th challenge added later) at least once to earn Best of the Best.

#441
noob-zero

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Thanks. Also, kinda off topic but I got the Lancer today and was wonder why the camera angle pans down when I tried it on the Drell infiltrator.

#442
coelacyanth

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noob-zero wrote...

Thanks. Also, kinda off topic but I got the Lancer today and was wonder why the camera angle pans down when I tried it on the Drell infiltrator.


Its a bug that bioware never fixed.... Basically any  weapon that regenerates ammo (lancer CSMG, PPR et-al) will cause camera to pan down on drells....

#443
akaf.wx

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Sent a couple PMs about this issue over the past few months and never received a reply - maybe someone here has had a similar issue and knows a fix? I've completed Best of the Best, but the banner remains locked and "Mass Effect" is stuck at 24/25. N7HQ is here: http://social.biowar...TVS&platform=pc . Any thoughts? Kind of a depressing way to finish up the challenges, haha.

#444
Reorte

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akaf.wx wrote...

Sent a couple PMs about this issue over the past few months and never received a reply - maybe someone here has had a similar issue and knows a fix? I've completed Best of the Best, but the banner remains locked and "Mass Effect" is stuck at 24/25. N7HQ is here: http://social.biowar...TVS&platform=pc . Any thoughts? Kind of a depressing way to finish up the challenges, haha.

Unfortunately the lack of anything happening suggests that anything currently stuck will remain stuck.

#445
Thrasher91604

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Support has not completely vanished. My online account on the ME3 server was corrupted in a way that caused ME3 to crash (on PC) right after the 2nd DLC check. This was fixed in the last week. Yay! :)

Took a couple weeks after a couple online EA chats, then a couple phone calls (and very long waits on the phone and on the chats BTW). Finally elevated to tier 3 (or so) and was fixed 2 weeks later. Also the last guy on the phone was nice enough to give me Bioware points for a free citadel DLC.

So overall I am pretty satisfied with the service for this crash problem. However, the terrible EA chat service that kicked off the process at the start though could really disharten those without a lot of fortitude. I am sure I lost the connection to a chat session at least once.

My spectre challenge is STILL stuck though. :/

Modifié par Thrasher91604, 03 juin 2013 - 07:47 .


#446
Red Panda

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Maybe PM Eric Fagnan? Not sure.


Also EA technical support may help.

#447
michaelriley4228

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I have just completed all 25 of the Mass Effect 3 multiplayer challenges and it says so in the challenges section of the multiplayer screen, but I have no access to the Best of the Best banner and under Mass Effect challenge section it says that I have only 24/25 done, which is wrong.  I have put in almost 550 hours into the multiplayer and I now get this bs not allowing me what I have shot for.  I need to know what I need to do to get this fixed.  I have done all the work and I want the reward please.

#448
Red Panda

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DragonRacer wrote...

noob-zero wrote...

I have a question about challenges. When you complete a category multiple times, will that count toward your Best of the Best banner?


No. You must complete every one of the 25 challenges (excluding the Reckoning Mastery challenge, which was a 26th challenge added later) at least once to earn Best of the Best.


Reckoning Mastery does not count towards the Mass Effect challenge.

#449
Jesse Reid

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Hey everyone, since the PM system has changed we're going to have to take a slightly different approach to fixing stuck challenges. Can you instead reply to this thread if you have a stuck challenge and create your post in this format? I'm going to use Thrasher91604 as an example:

Profile Link: http://social.biowar...604&platform=pc
Stuck Challenge: Spectre Mastery


I will be doing this in my spare time so I can't guarantee a response time but I'll do my best to get to them within a week.

Modifié par Jesse Reid, 12 juin 2013 - 05:20 .


#450
Thrasher91604

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Thanks Jesse. Looking forward to getting unstuck. :)