Bryan Johnson wrote...
For Commendation Packs:
social.bioware.com/n7hq/account/weekend_challenge_fix/
Note: If it does not work, try back in an hour
Modifié par Wraithwain, 03 mars 2013 - 02:29 .
Modifié par Wraithwain, 03 mars 2013 - 03:15 .
Wraithwain wrote...
So, someone tell me how to contact EA regarding my online pass problems.
Answer HQ doesn't have the answers because well, they're not allowed to access the backsides of the server since they're just a bunch of other players. And Live Chat is greyed out for me, always has been and always will be. I'm not going to get any help from there.
EDIT: After going through all the country selection options, none of them allowed me to enter Live Chat. So, I guess I'm not allowed to play ME3 anymore. I'm bloody cursed, I tell you. So, yeah. It's been fun.
Prudii Aden wrote...
Apparently, these are the steps:
For the PC:
Launch your Origin Client.
Sign into the client using the account that originally downloaded the Online Pass.
Navigate to the 'My Games' menu
Mouse over the game specific to the Online Pass in question
Click on the 'i' button on the box that appears to open the game product page
In the add-on content at the bottom of the screen, locate the entry for the Online Pass you wish to do re-download
Selecting the online pass should then start the re-download process
Pity that "Online Pass" does not show in the list of add on content.
mostspecialagent wrote...
Finally talking to "John", who's got the pass working, but now it's "Unable to authorize DLC".
Bugger.
Jeffry wrote...
To all the guys who have been having problems with their Online Passes on N7 CE versions:
I had the same problem, my Online Pass stopped working (shortly after installing Omega) and I can tell you this, the live chat is useless if you have the N7 Collector's Edition, they either won't help you at all or issue you a normal Online Pass which will cause some problems later. So your best bet is to avoid the live chat completely.
Call your country's EA support line instead, describe your problem and if they don't come up with this solution themselves, tell them what to do, it worked for me and for my friend like a charm:
1) delete your Online Pass (or all of them), From Ashes, CE stuff DLC and the game itself from your profile
2) issue a new product code for ME3 N7 CE which you have to redeem via Origin yourself and after that issue a new product code for From Ashes
(Ofc they'll have to consult issuing new CE codes with senior technician, it will take a while, so be patient.)
Only this solved my CE Online Pass problem, hope it will help.
Modifié par Pavs719, 03 mars 2013 - 06:28 .
He will have to purchase an online pass from Xbox Live Marketplace/Playstation Store depending on platform.Bmjs93killer wrote...
my friend bought a pre ownd copy of ME3 and doest hav a online pass how does he get 1 as we would like to play some MP together
Pavs719 wrote...
Yep me to, let me guess it says unable to authorize listed dlc, please login to allaince network blah blah blah
THEEAV3NG3R wrote...
He will have to purchase an online pass from Xbox Live Marketplace/Playstation Store depending on platform.Bmjs93killer wrote...
my friend bought a pre ownd copy of ME3 and doest hav a online pass how does he get 1 as we would like to play some MP together
If on PC, Origin Store.
tigertots wrote...
Got the online pass issue yesterday morning, sent an email (no live chat function where I live), over 24 hours later I have heard nothing at all back. The email states that somebody would contact me within 24 hours - what wonderful service. I have the CE and just envision a multitude of problems.
Caratinoid wrote...
Got the online pass problem as well after completing the weekend challenge and restarting the game. After waiting around 20 minutes for ea live chat and answering some questions they were able to fix it for me. The questions were: full name, product code, answer to my security question, so have this information ready. Not sure why they would need to know that, it's already in their system and I was already logged in anyway. Looks like they just try to waste your time.
It's not something you can fix by redownloading some files, it's their server not recognizing you.
Not sure if related but I got the online pass problem after using that challenge fix because I didn't get my pack.Zjarcal wrote...
Caratinoid wrote...
Got the online pass problem as well after completing the weekend challenge and restarting the game. After waiting around 20 minutes for ea live chat and answering some questions they were able to fix it for me. The questions were: full name, product code, answer to my security question, so have this information ready. Not sure why they would need to know that, it's already in their system and I was already logged in anyway. Looks like they just try to waste your time.
It's not something you can fix by redownloading some files, it's their server not recognizing you.
I had this exact issue last week, the support guy ended up giving me a new code to reactivate ME3. I was afraid I'd go though it again this week when my commendation pack didn't appear instantly and I had to use that link to fix it. Seems like the weekend challenges are bringing up this issue lately.
Caratinoid wrote...
Not sure if related but I got the online pass problem after using that challenge fix because I didn't get my pack.
megawug wrote...
tigertots wrote...
Got the online pass issue yesterday morning, sent an email (no live chat function where I live), over 24 hours later I have heard nothing at all back. The email states that somebody would contact me within 24 hours - what wonderful service. I have the CE and just envision a multitude of problems.
Did you try switching to English-US for live chat?
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