wolfsite wrote...
I'm sure if EA changed there name to Valve people would be cheering for delays and having no issues with it.
<sarcasm>
I know, sarcasm and all... but...
Its all about the auxilary experience. While EA *has* gotten, does seem to contiue to get, better (letting me register ME1 & 2 that I purchased on Steam on Origin), I did have had to purchase DLC through 3 different online stores (EA's old store, Bioware's Shop, Origin) over the course of the Mass Effect series. The uncertainy and uneven exprience I've had with EA, on a customer level, leads me to be more critical of decisions they make.
Compare that to Valve which has given me free copies of games (Portal 1 and L4D1) when they inconvenienced me and designed a workshop for mod-makers to distribute their goods... Not to mention I've never had to migrate to another service to buy a Valve game.
Valve isn't perfect by a long shot, but it has, in my exprience, done a great job with making customers feel valued and turn DRM into, well, something that actually seems attractive.
EA's definately getting better, though, it seems..