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Gathering information for "loading times getting gradually slower" bug


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#301
darkizzle

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I have a feeling Andreas went out of line when he made this thread, and now the greedy EA fat cats have shut him up. Thank god the problems here aren't as horrifying as the ones with Sims 3 World Adventures. If they never even bothered to fix THAT abomination...oh my god....

Modifié par darkizzle, 16 février 2010 - 02:03 .


#302
BrunoB1971

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IbanSarawak wrote...




Type of Analysis Performed
  Memory Pressure Analysis
Machine Name
Operating System
  Windows 7 32-bit
Number Of Processors
  2
Process ID
  1704
Process Image
  D:\\\\\\\\Program Files\\\\\\\\Dragon Age\\\\\\\\bin_ship\\\\\\\\daorigins.exe
System Up-Time
  01:27:43
Process Up-Time
  01:12:21


Size of largest free VM block
288.68 MBytes
Free memory fragmentation
  58.11%
Free Memory
  689.21 MBytes   (33.65% of Total
Memory)
Reserved Memory
  99.78 MBytes   (4.87% of Total
Memory)
Committed Memory
  1.23 GBytes   (61.47% of Total
Memory)
Total Memory
  2.00 GBytes
Largest free block at
  0x00000000`548f1000


Reserved memory
  14,681,104.02 TBytes
Committed memory
12,582,336.00 TBytes (85.70% of reserved)
Uncommitted memory
2,098,768.02 TBytes (14.30% of reserved)
Number of heap segments
  1 segments
Number of uncommitted ranges
  2.67405909427487E+16 range(s)
Size of largest uncommitted range
  28,672.38 TBytes
Calculated heap fragmentation
  98.63%:o
 
Heap Name
  d3d9!g_bModeListCSInitialized+4
Heap Description
  This heap is used by d3d9
Reserved memory
  3.98 GBytes
Committed memory
2.91 GBytes (73.13% of reserved)
Uncommitted memory
1.07 GBytes (26.87% of reserved)
Number of heap segments
  1 segments
Number of uncommitted ranges
  0 range(s)
Size of largest uncommitted range
  0 Bytes
Calculated heap fragmentation
  100.00%:o


Heap Name
  NxCooking!NxReleasePMap+353220
Heap Description
  This heap is used by NxCooking
Reserved memory
  768.00 GBytes
Committed memory
768.00 GBytes (100.00% of reserved)
Uncommitted memory
4.00 KBytes (0.00% of reserved)
Number of heap segments
  1 segments
Number of uncommitted ranges
  101113088 range(s)
Size of largest uncommitted range
  0 Bytes
Calculated heap fragmentation
  100.00%:o
 

Heap Name
  atiumdag!gfxInitInteropServices+3496260
Heap Description
  This heap is used by atiumdag
Reserved memory
  3.83 GBytes
Committed memory
1.50 GBytes (39.23% of reserved)
Uncommitted memory
2.33 GBytes (60.77% of reserved)
Number of heap segments
[b]  1 segments

Number of uncommitted ranges
  0 range(s)
Size of largest uncommitted range
  0 Bytes
Calculated heap fragmentation
  [b]100.00%
:o

Heap fragmentation
means there is a evident to a memory leak in the game. Map: Orzammar

[b]Heap fragmentation is not a good thing and it happens constantly in
most applications. The heap manager keeps fixing it up and the
application keeps messing it up again and also related to 100% cpu usage.

d3d9 appear to be prime suspect on all round test.





It was my assumption some time ago after reading one of your test that d3d9 and fmodex are not jiving well with the game at all. The latest direct x 9.0 as a d3d9.dll that was made in 2004 ( if memory serves me correct ) the version of direct x 10 as a newer d3d9.dll but the problem is if the game only works with direct x 9.0 then it can't read the d3d9 version form directx 10 which hinders the game performance. I may be wrong in the last statement but i doubt it...

The only way out of this is to make the game behave better with d3d9 or release a direct x 10 patch for dragon age which should cure most of the problems.

We have been offered a brand new game that works on archaic programming, which was not a smart move by Bioware. This should have been foreseen and addressed way before the game was ever released.

#303
schalafi

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I have only a single core XP and am using DirectX 9.0c, and although my loading times aren't as long as 4+ minutes, I still have the same problem of slowing down over the amt.of time I play. Starting out I can load in about 15 seconds, and after an hour it can be as much as 2.5 minutes.

It sounds like the higher end pcs are having the longest loading times, and I wonder why.


#304
mark holford

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I'd really recommend turning the background music off, and giving it a try. My load times have improved considerably, and I'm no longer getting the lagging etc. that I was. I think trying to play all that mood-setting background music is what's causing the problem, and disabling it from the initial menu under audio options seems to help.

Has anyone else tried this to see if it works for them?


#305
Steeltemper

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I've tried turning the background music off. I've even gone as far as to disable all sound in the game, and I still find that I'm unable to play for longer than 45 minutes without 4 minute loading times. This game is great, and I love it, but I've decided to uninstall it until this issue is addressed. Looks like I'll have to beat Mass Effect 2 again.

#306
BlazingSpeed

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So the only band aid for the load time problem so far is still saving and then resetting the game huh?



I had my 5 year old junker PC until this weekend and I was hoping that getting an Asus mobo and the Phenom X4 955 quad-core along with other enhancements would solve this problem.



+1 for the one who made this topic though...

#307
Sangjin

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I have a similar problem. I started off with quick loading times when I first played the game and this went smooth for a month. One day, I sat down and played for 14 hours or something, only stopping for food and water and I realized I had this strange loading problem.



The thing is, when I play Dragon Age, I did 10 push-ups or sit-ups or something every time a loading screen came up for exercise. At the beginning, the game would load before I finished. By the end of the day, I could probably have done 50+ push-ups and still have to wait a little (mind you I didn't exercise the whole 14 hours).



I looked on the forums and found the band aid but the thing was, now whenever I play my computer has long loading time as soon as I start Dragon Age. It reallllyyyyyyy sucks. Any fix for my problem or this one yet?

#308
MOTpoetryION

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WOW just silence from them huh . Well IMHO i think they cant even fix their own game. Sorry to say this guys But ,It looks like EA is in the proccess (if its not already) of killing yet another game dev. STOP BUYING UP ALL THE GOOD GAME DEV 's. EA. Then running them in the ground . And i have found you a new name for you " dEAd " . Just seems more true to life .



And yes im still pissed off that you deleated my first 3 posts in this thread where i gave you good advice for your QA dept. And the testing proceedures for future games . And yes i also had a comment in the first mentioning it took you almost 2 months till you made this thread. And then giving me a TOS for a self censored word (In a # 3 post) replying to a flammer.



To then seeing two weeks later, to see the same WORD in the topics name of the post that ran for days with the word repeated by MANY inside the thread . But you deleated all 3 of my posts even the other 2 that needed no censoring ? Something just does not feel right about that at all .

Are you there Bioware ??



cricket ... cricket...

#309
Jbourne75

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Dear Bioware/EA,
I feel as though I wasted 50 of my hard earned dollars in a terrible economy to purchase this game. Everything about this game is awesome, except for when I get the 7min loading times. Please take 5 min of your time to address this issue so I can beat this game and purchase your expansion. If this does not happen I will organize the biggest online gaming boycott of DOA: Awakening. Thank you ;)

#310
9r33n

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What the hell? Will it ever be fixed?

- how long does a loading screen last after having played for a few hours (and how many hours you've played). Please measure the time with a stopwatch and don't use an estimate. Does this happen every single time you play?

Every time I play after 45 min to 2 hours of gameplay the loading times start getting bigger and bigger, from 3 minutes to even 6 minutes

- amount of RAM you have on your system

2gb

- During the super long load screen, is the hard drive indicator light constantly blinking?

No, it blinks a little and them it stay minutes without response until the game finally loads

- will the problem happen in windowed mode or fullscreen only?

Dunno, and don't care, I will not play in windowed mode

- Do you have any custom mods installed?

No

Settings:
Resolution: 1600x900
Graphics detail: Medium
Anti-Aliasing: Off
Texture Detail: Medium
Full Screen: On
V-Sync: Off
Frame-Buffer Effects: On
Permanent Gore: Off    

PC:
Asus M2V, Athlon 64 x2 4000+, 2 gb ram
Geforce 9600GT, Windows XP SP3

Seriously, this game was not cheap, and people even bought DLCs, at least the customers deserve some respect, we already have an expansion for Dragon Age comming and people can't even run the first game properly.

Dragon Age: Origins

a game byt bEAware Arts

Modifié par 9r33n, 17 février 2010 - 07:24 .


#311
Saniala

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I have the same problem, no big surprise.

However, I have the Logitech G15 keyboard and the display on it shows the CPU load. When everything is working fine in Dragon Age, the CPU is at 100%. After about 40 minutes of playing the loading screens will start getting slower and slower the longer I play. During these slow loading screens, the CPU drops below 50% and the G15 display also shows that Dragon Age is not responding. After the game is done with whatever is causing these slow downs, the CPU jumps back to 100% and seems to properly start loading whatever it was supposed to load.


Them being all quiet about this problem is a bit worrying. Maybe it would take too much work for them to fix this, so they'd just ignore it. I can imagine myself years from now, when I'm still playing Dragon Age, needing to restart the game after 45 minutes of playing.

#312
silentskip001

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i suffer from the same long load times as well, which also i think correlate to horrible in game lag. It has been nearly impossible for me to get an enjoyable play through of the game thus far due to this lag.

#313
DocPayne13

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Just wanted to add my voice to the chorus of the unsatsfied. The fact that we're being totally ignored really is pretty shameful. If Bioware has no intention of fixing this, the least they could do is let us know. No chance that I'll be purchasing Awakening if this is the kind of post-release support we can expect.

#314
IbanSarawak

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i believe i found atiumdag.dll, d3d9.dll, ntdll.dll and PhysXcore.dll cause increasing memory usage. i already

conduct 10 test on windows 7 and the best result is this.

atiumdag.dll
Allocs Made: 204652
Unfreed Bytes: 37858849
Unfreed Allocations: 14527
Missed Frees: 5960

d3d9.dll ****
Allocs Made: 72001
Unfreed Bytes: 191099112
Unfreed Allocations: 23614
Missed Frees: 2695

ntdll.dll
Allocs Made: 9597
Unfreed Bytes: 18536583
Unfreed Allocations: 5737
Missed Frees: 62

PhysXcore.dll
Allocs Made: 113387
Unfreed Bytes: 1876371
Unfreed Allocations: 861
Missed Frees: 60567

i think ati driver also have a problem with the game, like gameplay lagging and shuttering. people like me using ati graphic card noticed that frame rate up and down in certain area of the map especially during combat cause more movement from AI. right now i'm start playing mass effect 2 and what, unreal engine far more better that dragon age eclipse engine.

ntdll.dll is windows main dll file. i believe the game code not work well with it. everyone have a latest directx but still d3d9.dll problem persist. as i say, something wrong with the game coding.

about my last test on heap fragmentation, ntdll.dll the one has the highest heap followed by d3d9.dll.
Warning! do not alterd the file or replace it, your windows will kaput. :devil:

#315
9r33n

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silentskip001 wrote...

i suffer from the same long load times as well, which also i think correlate to horrible in game lag. It has been nearly impossible for me to get an enjoyable play through of the game thus far due to this lag.


the lag and fps is worse in the final mission, makes the game unplayable

#316
Skuggans

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This really needs to get fixed already, I bought the pre-order of the game and I'm still unable to enjoy the game the way it was meant to be. If a thing like this is ignored for a long time what would prevent bugs in the upcoming MMO to become features instead of being fixed?

I have always had high thoughts about BioWare, I have bought almost every single game that has been made, bugs have always been fixed in a timely manner before. I dont understand what happened to BioWare, but this is outrageous. I dont know if EA have any part in this as someone else suggested, but my guess is that they ignore this game now because they ran into problems with the starwars game and need all the programmers to focus on that game. Bad decision if you ask me, BioWare have set a high standard in computer games and therefore todays players are not tolerating any long delays in bug fixes, it's easier to move on to another game than wait 2-3 months for a patch that fixes the gameplay.

Releasing a patch 7th December on steam and then just ignore and delay further patches is an insult to the players that still cant play the game properly because of memoryleaks that makes the game loading slower and slower until it crash.

Just do a stresstest on the client, I'm pretty sure you will be able to find the memoryleak without thousands of speculations from players.



I'm running:
Windows Vista 64-bit
12GB RAM
Geforce GTX 295
Core i7 920
Soundblaster Fata1ity Xtreme Gamer
Logitech G15 Keyboard
Logitech G5 Mouse

Modifié par Skuggans, 18 février 2010 - 10:07 .


#317
Skuggans

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IbanSarawak wrote...


i believe i found atiumdag.dll, d3d9.dll, ntdll.dll and PhysXcore.dll cause increasing memory usage. i already



You would get a BSOD if those files had memory leaks.

#318
MMO_Addict

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Skuggans wrote...

I'm running:
Windows Vista 64-bit
12GB RAM
Geforce GTX 295
Core i7 920
Soundblaster Fata1ity Xtreme Gamer
Logitech G15 Keyboard
Logitech G15 Mouse


Holy Jebus!!!!
...and I thought I was overkilling at 9GB :lol:

#319
panther619

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i have an AMD 4400 DUAL COAR,4GIG MEM, IGIG VIDIO BUT THE MORE I PLAY THE SLOWER IT GETS, AND NOW IT WONT LET ME CONNECT TO THE SERVER. AND GAME STUFF, LIKE THE STAR SWORD DISAPEAR AND I HAVE TO RELOAD THE LAST SAVED GAME.RESTNLY WARDENS KEEP WAS LOST AND ALL THE ITEMS, HAD TO RELOAD LAST SAVE AND CONTINUE PLAYING. THIS IS STARTING TO ****** ME OFF.

#320
IbanSarawak

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@skuggans

never BSOD. i let my paging file manage by the system. i just ran 10 test on xp sp3 and 10 test on win 7, the result really different. did i mention before fmodex.dll has memory leak in XP but not in win 7. only d3d9.dll stay in the list causing problem. even using directx 10 and 11 card, still the game code utilize d3d9.dll for multimedia task.

this game suffer very high heap fragmentation.... it should release memory when you exit the map or area. when the game code fail to do so, high fragmentation occur and unreleased memory just stay there until you have to exit the game to clear it out. that's why loading time increasing after hour of playing.

one thing very clear, majority ATI card owner have a problem with lagging gameplay. maybe it's the driver problem not hardware.

Modifié par IbanSarawak, 19 février 2010 - 02:12 .


#321
love9sick

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These guys just don't answer for anything do they? I even have two profiles on their site under one name and password for some strange reason and can't get no support to why at all.

#322
AzureSky769

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I thought I should post as well, even though I doubt Bioware checks this anymore. I've had quite a few issues/bugs with this game and it's almost disconcerting to know that Bioware hasn't given us any feedback yet.



My loading times are fine, EXCEPT when I get to Orzammar. No matter where I go, I get up to 3 minute lags. That's not to say from a shop back to the commons, but if I go to the commons to the Provings, or the Deep Roads... 3 minute load times.



I actually left Orzammar to finish some quests and went back to other areas of the game, and Iwas back to my original, fast loading times. I've been everywhere except I haven't finished Orzammar and haven't entered the Forest yet. Everywhere else (Denerim, Redcliffe, Circle Tower) I have fast loading times, it only seems to be anything dealing with Orzammar.



I also have 100% computer speed, but unlike everyone else, switching to one core seems to make my game run SLOWER. Which is not what everyone else says. Loading times in Orzammar are still the same (3 minutes+) and my game lags a lot when I only run one core.



That being said, I think a lot of people who scream foul because Bioware hasn't updated and patched us yet is a little unfair. The game's only been out 4 months or so and they've already released 2 major patches... although some would argue that the last patch messed up their game more.



I just wish Bioware would help us. I've had so many issues with this game and it's beginning to wear on me.

By the way, I have 4 gigs of ram, Win7. I do have an unsupported video card (Intel GMA 4500HD) but graphics wise, I'm able to run it on medium settings decently.

#323
Yorick of the Damned

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Wow the problem still hasn't been fixed? I was actually considering buying Dragon Age for the PC until I heard about this.



Bad move Bioware, bad move

#324
Skuggans

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I wont buy their Starwars MMO, not after I see how they let a gamebreaking bug exist for several months without any fix. I'm sick of buying MMO-games only to realize the huge amounts of patches during closed and open beta was just for the gallery, once it goes live there wont be many patches at all to fix bugs.

#325
Ryuushin

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lol they've been "gathering" info for 1 month, yet no response or solution! Hurray Bioware!!!