571 réponses à ce sujet

[Andreas Papathanasis]

Sloth Of Doom wrote...
EDIT :

I started the game and just repeatedy loaded various saves.    After 15 saves I was up to 4 mins and 32 seconds load time.   As reported above, the memory usage of the game did not change outside of its normal range, nor did the harddrive light stay active.

Would it be possible to upload your save game folder somewhere so we can try and reproduce this by repeatedly reloading your specific saves? (Only include 15 saves if the folder is too big). You can find your character's save game folder under My Documents\\BioWare\\Dragon Age\\Characters\\<character name>.

[xaliqen]

I do not have DA:O installed at the moment.  So, I cannot answer a number of the questions in the original post.  Nevertheless, I'll do my best to provide significant details.

How long does a loading screen last after having played for a few
hours (and how many hours you've played). Please measure the time with
a stopwatch and don't use an estimate. Does this happen every single
time you play? 

Loading times of at least several minutes occurred after two hours of gameplay.  I had enough time to go and make a sandwich in the kitchen and come back for the end of the load-screen.  Since I don't have the game installed at the moment, I can't use a stopwatch to measure exactly.

Amount of RAM you have on your system?

2 GB

Will the problem happen in windowed mode or fullscreen only?

I only played in fullscreen mode.

Do you have any custom mods installed?

No.

My system specifications:

ATI 2600 HD Pro with 512 MB RAM
AMD X2 4800+
Creative X-Fi XtremeGamer soundcard
2 GB system memory
Abit AN52S motherboard
500 GB SATA HD
Windows Vista SP2 32-bit

Note: I would often use AMD Fusion to minimize unnecessary background processes while running the game.  I experienced the issue both while I was running the AMD Fusion "Offline Gaming" profile and when I was not running AMD Fusion.

I ran the game with a decent framerate using a resolution of 1280x720 on an LCD display.  I did not experience significant slowdown issues other than those involving the extensive load times.

[Titius.Vibius]

Andreas Papathanasis wrote...
Titius.Vibius : When you press I in the party camp and the inventory screen takes 10 seconds to come up, is your hard disk drive constantly being accessed during that time?

No, the indicator only blinks briefly after 10 seconds or more or when the interface comes up. It really feels like there is a slowdown within the game itself. If I alt-tab to desktop, only DA has the highest memory consumption almost 1.5 GB yet I have enough since my physical RAM is 4.0 GB (3.5 GB effective, winxpsp3 32 bit). The slowdown within camp is not confined there, when you go to the actual Menu, there is significant lag time as well when clicking or accessing them.

Modifié par Titius.Vibius, 14 janvier 2010 - 06:41 .

[Nasher_AOB]

I notice slowdowns everytime I get a new archievement. Sometimes the slowdows are so severe (like if I got then in some heavy areas, like Brecilian Forest or Orzammar) that I need to leave the area to make the slowdown go away.

- amount of RAM you have on your system

2GB.
Quad Core @2.4 Mhz
8800GT 512mb.
Windows XP Service Pack 3.

- will the problem happen in windowed mode or fullscreen only?

I only play in fullscreen.

- During the problem, is the hard drive indicator light constantly blinking?

No.

- Do you have any custom mods installed?

No.


- a screenshot of the task manager with a list of processes running on your system during a very long loading screen, sorted by memory usage.

I'll take the screenshot when I get the next archievement.

[bjdbwea]

So, at least the problem has been acknowledged now. Better late than never, I guess.



The bug occurs with no mods installed. There is no hard drive activity for most of the time, only during the last 30 seconds or so, which is the same amount of time it usually takes to load when the game's been freshly started.

[Some Dude On The Internet]

For the first time in I don't know how long, last night I did NOT see the major load delays - I am pretty sure this is because I spent nearly the entire session within the fade (no wide world map travel).



Will see what happens tonight after going to various locations...

[Sarevok Anchev]

Hi Andreas, i am currently changing my Computer, so i will state my spec. and answers at first
for the old PC(dont have any Screens or numbers, sorry; games arent installed anymore)
Tomorrow i should be able to use the new one and then i will also state more precise answers with
the new specs

Spec: 2x Intel Pentium IV 3.06Ghz , 2024 GB DDR-RAM, 80GB HDD(2 partitions 10gB/70GB), Windows XP/SP3
Playing on High-Settings without AA/AF in 1280x1024 res.
Note: The game works for me most of the times, only after some time it "lags" and in huge-battles the game-graphics arent synchrone with the game-calculations.



- how long does a loading screen last after having played for a few hours (and how many hours you've played). Please measure the time with a stopwatch and don't use an estimate. Does this happen every single time you play? 
Sorry, no precise: -2 hours of gaming(that i know for sure) and several minutes(3-5) for every time i play longer sessions.
(Note: Orzammar is the most annoying part here; the Deep Roads are even worse, when you use the Map)

- will the problem happen in windowed mode or fullscreen only?
I only used fullscreen, so i cant say for this spec. anything more, sorry.

- During the super long load screen, is the hard drive indicator light constantly blinking?
Have never looked for that.

- Do you have any custom mods installed?
After my first playthrough i used mods, but before this i played once only using the official DLC(Pre-Order and Collectors Edition). On both occasions the longer loading times appeared!

- a screenshot of the task manager with a list of processes running on your system during a very long loading screen, sorted by memory usage. To get this screenshot:....
Sorry, the next spec. i will do this 

Thanks for your help and patience everyone as we're working through this issue, it's much appreciated.
Thanks for YOUR help Andreas and guys
[/quote]

Modifié par Sarevok Anchev, 14 janvier 2010 - 04:19 .

[OgdensNutGoneFlaky]

Running an unpatched game on XP SP3.

Asus P5K-VM
2.20ghz Dual CPU
GeForce 9600 GT 512mb (Driver: 6.14)

"-how long does a loading screen last after having played for a few hours (and how many hours you've played). Please measure the time with a stopwatch and don't use an estimate. Does this happen every single time you play?"

The load times lengthening occurs every time I play for over an hour without restarting the game - though it's not as bad when I turn off my internet before starting the game (I also stop firewall, AV and other extraneous processes when I turn off the internet first).

I've played for 2 hours each with internet on and off for comparison. (I'll edit with longer session load times when I have more time to play.)

On the internet, processes running: 43

Hours played: 1
Loading time: 1 min. 32 seconds
Hard drive light didn't blink until 1 min. 14 seconds into load.

Hours played: 2
Loading time: 2 mins. 07 seconds
Screenshot of Task Manager

No internet, processes running: 35

Hours played: 1
Loading time: 27 seconds
HD light started blinking at 15 seconds.

Hours played: 2
Loading time: 58 seonds
HD light blinking from 48 seconds.
Screenshot of Task Manager

"amount of RAM you have on your system"

2 gb

"will the problem happen in windowed mode or fullscreen only?"

Only tried it fullscreen so far, will edit with windowed info when I get some.

"during the super long load screen, is the hard drive indicator light constantly blinking?"

No, it usually starts to blink just before the loading screen disappears (I'd say ten to fifteen seconds before the load ends).

"do you have any custom mods installed?"

No, only the 'official' stuff: Stone Prisoner, Wardens Keep, Lucky Stone, Blood Dragon Armour, CE items.

Hope some of this is useful

[mkeller23173]

I noticed this issue got worse the longer I played.  I theorized it was because I had more saved games so I went in yesterday, deleted all the saves from my first run through and half of the saves from the second run through.  It worked.

Load times are back to being snappy.  Hope this helps.

[TesseractSpace]

- how long does a loading screen last after having played for a few hours (and how many hours you've played). Please measure the time with a stopwatch and don't use an estimate. Does this happen every single time you play?
Did a quick test of playing an hour, saving, then going to an area I hadn't yet gone, namely Redcliffe Village. Took 1 minute 15.8 seconds to load. Quit game to desktop, restarted, loaded save and went to Redcliffe. Took 3.2 seconds to load and seemed to travel faster too. This kind of thing happens every time I play.

- amount of RAM you have on your system
3GB
- will the problem happen in windowed mode or fullscreen only?
Both from my experiences
- During the super long load screen, is the hard drive indicator light constantly blinking?
No more than usual.
- Do you have any custom mods installed?
None save for the official DLC at the time of the test
- a screenshot of the task manager with a list of processes running on your system during a very long loading screen, sorted by memory usage.
Would love to, but the system won't let me alt-tab or ctrl-alt-delete during loading. If the other screens come up, loading is done.

Windows Vista Home Premium 32-bit
AMD Athlon X2 4450e Dual Core Processor 2.3GHz
3GB ram
ATI Radeon HD4350

I'll note that I only did stopwatch measurements after an hour of gameplay, by 2 or 3 hours in, I find I can usually get up, make a snack and come back before most load screens have finished.

Modifié par TesseractSpace, 14 janvier 2010 - 06:27 .

[Jasilia]

Info from my PC -

- load time extends to an average of 3m 30 secs after approx 4 hours runtime.  Load times get progressively longer - area transitions are instantaneous to begin with, and gradually increase. I have to exit and restart game to clear this.

- Happens every time the game is played

- I don't run the game in Windowed mode so can't comment on performance there.

- PC is a Dell XPS 420 with 4GB ram, ATI HD 3870 graphics card, Vista with SP2, quad core CPU (intel Q8200)

- Hard drive is not permanently busy during delay, in fact it hardly seems to be accessed at all

- I have both official DLC's installed but problem occurred before they were added as well as afterwards

- Task manager process shows CPU usage usually at 72% - 75% for daorigins.exe but can vary from ~65% to ~85%.  No other processes are using more than 1 or 2% of CPU time at any point. CPU usage does not seem to vary outside of this range during load delay problems.

I notice that, when the long load screens are being displayed, the text that gives story progression information at the top of the loading screen takes a very long time to appear (>1 minute)

The load times are delayed for all main area transitions (e.g. from Demerim to the Brecilian Forest) and  also slow down when going, for example, into a shop where you just get the black screen and the loading flash in the bottom left corner, or get ambushed when travelling across the map. I have not had any problems with the graphics performance in game once an area has loaded however.

[Wings01]

I am brazillian and I try to speak english.



My game when installed the loading times are fine, 10~20 seconds. But after I go to dwarf city, the loading times goes to 5~15 minutes! And i maked a new profile, new character and loading times is big... Sometimes 3 minutes, but later goes to up 15 minutes...



My system:

Windows Seven Ultimate.

Pentium D 3.4Ghz.

4GB DDR2 Dual Channel.

NVidia 9600GT 512MB.

Gigabyte EP-45 UD3L.



I played only fullscreen. I Don't have mods. Alt+Tab is impossible while loading. HD normal.

CPU 100% ever on game. My score on Windows Seven is 5.0 (6.6 VGA), in the control panel.



Some bugs:

I acepted side quests for harowmont and bhelen on dwarf city, but i only finished the harow, and in later bhelen fight me and dies, but the quests remains forever, but impossible to complete. When the lags and loading times appers to me.

[rlweb]

- how long does a loading screen last after having played for a few
hours (and how many hours you've played). 
After playing 3hrs,42 mins, lasted about 3 mins, 22 seconds (give or take 2 seconds)


- amount of RAM you have on your system

8192MB

- will the problem happen in windowed mode or fullscreen only?


Both

- During the super long load screen, is the hard drive indicator light constantly blinking?



Yes

- Do you have any custom mods installed?




No

-
a screenshot of the task manager with a list of processes running on
your system during a very long loading screen, sorted by memory usage.
To get this screenshot:

[mark holford]

[quote]Andreas Papathanasis wrote...

- how long does a loading screen last after having played for a few hours (and how many hours you've played). -

When I started last night it took 35 sec, after 3 hrs. of gametime it was 3:30 (In the temple - urn quest)

amount of RAM you have on your system  2G

- will the problem happen in windowed mode or fullscreen only?
Only play fullscreen

- During the super long load screen, is the hard drive indicator light constantly blinking?
No, just during the last 15s or so - also the background music is off for most of this time, but comes back near the end

- Do you have any custom mods installed?
As of the past 2 nights yes, but it was doing this before... (only mod is the lock-bash)

Only process using much memory at all is DAorigin...

I will try to move/archive my save files before I start tonight to see if that does make a difference.

I have also noticed sometimes after 3+ hrs. it gets periodically very laggy.  Map takes 15s to pop up, inventory, even conversations with NPC.  Then it seems to catch up and be okay for awhile. 

My setup is Intel Core 2 Duo (1.6GHz) Win XP SP3, ATI Radeon 4670 GPU.  Only drawback is my hard-drives, two 40GB SATA drives (older) - but they don't seem to be accessed very much.

[Andreas Papathanasis]

mkeller23173 wrote...

I noticed this issue got worse the longer I played.  I theorized it was because I had more saved games so I went in yesterday, deleted all the saves from my first run through and half of the saves from the second run through.  It worked.

Load times are back to being snappy.  Hope this helps.

Thanks! Did you use to have a problem with loading screen times overall, or after having played for a few hours? Do you remember how many saves roughly you deleted (was it tens or hundrends of saves?). In any case, we'll look into if a huge amount of saves can affect this at all.

[ddrpanda]

possible minor early game spoilers


Running Windows XP SP3

Restarted computer, closed all programs except for anti-virus (Avast!),and a flash based stopwatch (small,avaliable at www.online-stopwatch.com theres a download for it somewhere on there). Mods installed: Character Respec 1.6, Demo Tutorial, one additonal 'give item' module of my own creation. + All current offical mods, excluding RtO (some people got it, I heard). Additonally, I have a few overrides. steal cooldown reduce mod, Pineapple's eye/hair colors (none of the overrides, just the extras added in), and Slowdown occurs in both windowed and full screen modes, these tests were all conducted in windowed, but I have timed them in full screen aswell, also slow. the hard drive light indicator was always flashing during loading screens, sometimes more than others.

Additional computer info:
Pentium D 930 Presler 3.00GHz dual core
2048 MBytes DDR2 ram single channel
Nvidia GeForce GTX 260 videocard

DA:O version 1.02a


I should also note, that I've noticed in other games(such as first playthrough) that the Dwarven city's load times get extreme, 2-5 minutes after you have been in a game for several hours, specifically the Diamond Quarter.  Load times traveling in the deep roads during the Orzammar quests are also very long, after several hours of play.


if the task manager screenshots go down, or bandwidth gets exceded, i've placed a backup here.
http://www.megaupload.com/?d=4Z8WR4EM

Loading most recent save of Elf Mage origin, just after finishing harrowing. Load Time: 35 seconds, was

using about 250k-300k memory.
http://img64.imagesh...stload35sec.jpg

1 hour 20 minute mark, first time entering Korcari Wilds. Load time: 35 seconds.
http://img5.imagesha...iwilds35sec.jpg

1 hour 50 minute mark, first visit to Flemeth's hut. Load time: 47 seconds.
http://img706.images...itinghut47s.jpg

1 hour 51-52 minute mark, leaving Flemeth's hut, and returning to Ostagar camp to turn in quests. Load

Time 1 minute 17 seconds.
http://img694.images...gtocamp1m17.jpg

2 hour 5 minute mark.  Reloading previous save to finish missed quest in Korcari Wilds. Load Time: 27

seconds.
2 hour 29 minute mark.  After catching up to where I was previously, now entering Tower of Ishal. Load

Time: 59 seconds.
http://img138.images.../ishal59sec.jpg

2 hour 50 minute mark.  Post-Ostagar, waking up in hut. Load time 30 seconds. No picture.f

2 hour 52 minute mark. Exiting Hut. Load time: 42 seconds.
http://img694.images...ut42seconds.jpg

2 hour 55 minute mark. Leaving hut to Lothering. Cutscene and dog event. Load Time: 50 seconds.

3 hour 10 minute mark. Exiting chantry from first visit. Load time: 59 seconds.

3 hour 18 minute mark. entering chantry again for revered mother related quest. load time 1 minute 2

seconds.
http://img694.images...try1min2sec.jpg

3 hour 23 minute mark. exiting chantry. load time: 1 minute 24 seconds.

**3 hour 25 minute mark. Entering Lothering Tavern for first time. load time: 1 minute 48 seconds.

I stopped at this point, because of a bug I encountered. When I first entered the tavern everything went fine, after the Commander was executed at my behest (dialog option, give them a last prayer), I killed him, and then when leliana talked to me again, everything went black, after denying her entry into my party for the last time, the I noticed i was standing outside of the tavern walls, in the empty black space. I've included a save game with me stuck in that empty void in this zip archive, avaliable

here.
small 3.99MB file.
http://www.megaupload.com/?d=FM4BPYA3


Hope this helps, although loading times during this situation were not particuarly bad, they were getting worse over time, this always occurs for me. I have also noticed in other playthroughs that if you travel back and forth, lets say between Denerim and Frostback Mountains, it progressively takes longer to get back and forth, and if you continue traveling to more places from the world map in one session, the load times stay bad.

Modifié par ddrpanda, 14 janvier 2010 - 08:01 .

[Mightyg]

I will try deleting the majority of my unnecessary save games and see if that affects the problem. Though I can recall this problem happening early on my first playthrough. It couldn't be many saves to start the problem.

-Noticed almost instantly improved performance after deleting all but 2 saves per character. going to continue to play and i'll record how many saves it takes to start noticing increases load times and poorer performance.

Modifié par Mightyg, 14 janvier 2010 - 08:10 .

[stribies]

mkeller23173 wrote...

I noticed this issue got worse the longer I played.  I theorized it was because I had more saved games so I went in yesterday, deleted all the saves from my first run through and half of the saves from the second run through.  It worked.

Load times are back to being snappy.  Hope this helps.

This is very possible. I thought that it may have been something to do with a large amount of saved games but I found it doubtful because it didn't make much sense to me.

But for now I think I would rather keep my saved files and just restart dragon age every hour since it loads up fairly quickly anyways. There's just so many choices to make in this game that I don't want to make the wrong ones.

Modifié par stribies, 14 janvier 2010 - 08:08 .

[Andreas Papathanasis]

Thanks for the info everyone, it's really helpful for us to try and come up with theories on what is causing the issue on your computers. Again, I want to stress that this isn't normal behavior, and load screens should never last more than 45 seconds to a minute, no matter how long you've played. In fact the average load screen should go away in 10-20 seconds, if your computer meets the recommended requirements and has a reasonably fast hard drive.



Even though I do not have an update on the status of this bug, I do want to give you an update on how our investigation will work out. Because we still haven't reproduced the bug internally, we need to rely on your information to try and come up with ideas/theories on what is causing it. The more accurate information you can give us, the more likely it is for us to find the cause. From past experience, the hardest bugs to fix are the ones that happen rarely or on a small subset of computers, simply because it takes more time to find reliable reproduction steps for them. The process of fixing a bug requires reproducing it many many times, and obviously if that is hard to do it will take a long amount of time to fix the bug. If the reproduction steps are unavailable, we can't really do any progress with fixing the bug. This doesn't mean we don't care or are ignoring the problem. The current status of our work therefore includes gathering information from you, so we can try and reproduce the problem internally. Once we've seen the bug ourselves and we have an idea of what's causing it, we'll be in a better position to talk about why it happens and what amount of time it will take to fix it.



I do feel like there's enough of you having this problem that we'll eventually find reproduction steps for the bug, but because of all the reasons I mentioned, we can't give any kind of estimate about what the bug is or when it will be fixed. Please continue giving us the requested information, and thank you all for your time spent on this.

[xb360]

I had the "long load times" with my old samsung 5400rpm 80gb(don't know the cache), I recently got an external hard drive wd essential it has 1tb and 7200rpm(much bigger cache) and i no longer get the long load times. This actually made all of my games run way faster(no stutter, about 10-30 fps). My CPU is amd sempron 2500+, GPU is asus ah3450 512mb, RAM is 1gb(2x512), MB is as rock k7vn3(something like that), sound is mb sound.

[ddrpanda]

xb360 wrote...

I had the "long load times" with my old samsung 5400rpm 80gb(don't know the cache), I recently got an external hard drive wd essential it has 1tb and 7200rpm(much bigger cache) and i no longer get the long load times. This actually made all of my games run way faster(no stutter, about 10-30 fps). My CPU is amd sempron 2500+, GPU is asus ah3450 512mb, RAM is 1gb(2x512), MB is as rock k7vn3(something like that), sound is mb sound.

hah! maybe we've all just got crappy old HD's lol

[yellodogue]

hey xb360 - it is sounding more and more like a "seek issue" - caching maybe? I just know those dev guys(and hopfeully gals) have pretty rockin dev systems - it would be interesting to know it those with "newer"/higher end hard drives (say in past year at most) are doing fine. doesn't seem to be a memory, processor, graphics or even antivirus issue (yeah - I bravely turned mine off and went naked to see if it was causing a problem). Unfortunately, our high end drive(s) is on a server... :-)

who know - maybe even a bios upgrade? haven't been paying attention to people's mother boards..

[Andreas Papathanasis]

We do not believe hard drives have anything to do with this bug. If the hard drive is fast enough to load an area in 20 seconds the first time through, it should do the same or better 2 hours later. Please stick to providing the information requested everyone, to keep things in order on this thread and make it easier for us to sort through information. Thank you

Modifié par Andreas Papathanasis, 14 janvier 2010 - 08:32 .

[xb360]

Maybe Hard drives should be posted here because it may be the problem, don't rule it out till you try it