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Gathering information for "loading times getting gradually slower" bug


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#51
Mightyg

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Ok, I just played through a section of the kokari wilds early in the game. This section has multiple scripted autosaves throughout. After 3 autosaves, I'd experience a notable drop in performance and load times. Clearing the saves did seem to help, but by the time I got to the signal tower, the load times had gotten up to about 2 minutes.

Modifié par Mightyg, 14 janvier 2010 - 09:09 .


#52
mkeller23173

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Andreas Papathanasis wrote...

mkeller23173 wrote...

I noticed this issue got worse the longer I played.  I theorized it was because I had more saved games so I went in yesterday, deleted all the saves from my first run through and half of the saves from the second run through.  It worked.

Load times are back to being snappy.  Hope this helps.


Thanks! Did you use to have a problem with loading screen times overall, or after having played for a few hours? Do you remember how many saves roughly you deleted (was it tens or hundrends of saves?). In any case, we'll look into if a huge amount of saves can affect this at all.


Andreas,

For me, the issue was saved gamed loads AND cut screens (going from location to location on the map or into a house). 

I save ALOT so between two characters, it was probably 3,000 saves.  I deleted the entire first profile and half of the current one and I'm down to 830 saved game files.  It was 6GB to begin with, now 1.5GB.  I just double checked and load times are definitely back to when I first started playing with no saves.

Core 2 Quad with 6 GB of RAM by the way.

#53
Sloth Of Doom

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Andreas Papathanasis wrote...

Sloth Of Doom wrote...
EDIT :

I started the game and just repeatedy loaded various saves.    After 15 saves I was up to 4 mins and 32 seconds load time.   As reported above, the memory usage of the game did not change outside of its normal range, nor did the harddrive light stay active.


Would it be possible to upload your save game folder somewhere so we can try and reproduce this by repeatedly reloading your specific saves? (Only include 15 saves if the folder is too big). You can find your character's save game folder under My Documents\\\\\\\\BioWare\\\\\\\\Dragon Age\\\\\\\\Characters\\\\\\\\.


Sorry I missed this post, I am currently trying to find a free hosting site that will allow me to upload an entire folder instead of one file at a time. <_<

EDIT:  Ok screw it, I just went ahead and put them into a .rar archive, since I think I can safely assume bioware knows what to do with one.

I used this character for my rapid loads because it had a few autosaves, some manual saves, the epilogue save and a quicksave as well as being created when I had no mods (well, maybe the quicksteal mod) installed.

The entire character folder can be found here.

As an added bonus, you get to see that my avatar chaacter is even uglier in game:O

Modifié par Sloth Of Doom, 14 janvier 2010 - 11:34 .


#54
xphoenix99

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Well, I have not played in a while, but what I do remember is that this problem occurs to me EVERY time I play the game. Normally my load times are about 15-20 seconds. After about 15-30 minutes they start to become noticeably longer and my game starts to become noticeably more sluggish and choppy. When the load times get annoying, I simply Alt-F4 my way out and restart and all good for a few. It happened so much I started looking for symptoms, and since you ask...



I noticed that when the loading started, whatever music was playing in the background would finish its current loop then all music would stop, not a problem since one would expect the music for the next area being loaded to be of a different track and it has to finish one then start the next. * My hard drive light would simply not blink at all during this long load time. * Once my hard drive did begin to blink, the music would start playing again with the background track appropriate for my next area and the load would finish in just a few seconds. It's almost as if the game has a brain fart and just chills for a while then says "Oh yeah I'm supposed to be loading now" and moves on.



Anyway, I hope this is of some help.



AMD Phenom 9600 Black Edition

ATI HD 3800 512 MB - With any Catalyst version

2 gig DDR 800 RAM

Windows XP Pro


#55
Titius.Vibius

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Andreas Papathanasis wrote...

We do not believe hard drives have anything to do with this bug. If the hard drive is fast enough to load an area in 20 seconds the first time through, it should do the same or better 2 hours later. Please stick to providing the information requested everyone, to keep things in order on this thread and make it easier for us to sort through information. Thank you :)


Hi Andreas, with regard to the slowdown bug related to multiple saves I currently have two characters at the moment and the normal saves are 4 slots and one quicksave, I don't save outside that five slots. What I really can't understand is why overtime at least two hours every load times grinds to a slowly poked turtle and the only fix is to quit DA and to relaunch it, my memory usage drastically goes down to normal but gradually increases as time passes by while playing, it seems something gets stuck on memory so the next time an area is loaded it gets the backseat while the last area is still loaded into memory. Could it be that the last area is not unloaded so a lot of information is kept which functions like a congested road way?

Harddrives like sata nowadays are fast enough and should be excluded from the slowdown bug. But I did notice that when you have your page file within the same hard drive as DA is installed, holy maker the load times is even excessively longer like five (5) minutes tops! But if I relocate it to another drive it is cut by half. Its weird I know but I have observed that already six times today while I performed that experiment.

Another observation I wrote down is when DA is installed on Win 7 32 bit, the load times is even slower but if I revert back to WinXP 32 bit its two (2) times faster and more stable and consistent with the slowdown after two hours. :P

Early on while we discussed this slowdown bug among ourselves, some players with Intel Processors claim to not suffer the problem while it seems majority of us AMD users have the same problem. Other players resorted to use the single core affinity fix while it worked for some it didn't work for others like me. Other players with AMD Phenom processors with the TLB bug reported that when they used the official fix for the TLB bug performance of the game sky rocketed but the slowdown was still reported.

I also suspect something about the Visual C++ and the .net Framework affecting the game. What versions of these two files do you have there at Bioware?

Modifié par Titius.Vibius, 15 janvier 2010 - 04:11 .


#56
jennamarae

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- how long does a loading screen last after having played for a few hours (and how many hours you've played). Please measure the time with a stopwatch and don't use an estimate. Does this happen every single time you play?
I timed the wait a few nights ago and got roughly 2 minutes. Will update after playing a bit tonight, but yes it happens every time I play. After about 2 hours or so the load times just start skyrocketing. I also have trouble with the inventory/merchant/journal/etc. screens not popping up as quickly as they should like others have mentioned. Roughly a 5 second delay there. And the delay when entering/leaving a converstion, which is also roughly 5 seconds.

EDIT: the longest delay I've had while timing it was 2 minute 30 seconds. I timed the first few loading screens and they averaged around 15 seconds.
 
- amount of RAM you have on your system
4G


- will the problem happen in windowed mode or fullscreen only?
I've never played in windowed mode so I can't comment before testing it.

- During the super long load screen, is the hard drive indicator light constantly blinking?
Not that I've noticed, but I'll check for it while playing.

EDIT: No, the hard drive indicator doesn't blink any more frequently than when I'm not playing the game.

- Do you have any custom mods installed?
Character Respec
No Follower Autolevel
Trailer Edition (changes appearance of Sten, Morrigan and Leliana)
Pineappletree's hair and eye color mods

- a screenshot of the task manager with a list of processes running on your system during a very long loading screen, sorted by memory usage.
Will update once I've played a bit with a pic.

EDIT: I took several screen shots of the task manager, but the one at 1 minute 57 seconds showed the highest memory usage. I can upload the others with times if needed.

Memory Usage upon startup:
http://social.biowar...57262/14302.jpg

Memory Usage at 1 minute 57 second load delay:
http://social.biowar...57262/14303.jpg

Modifié par jennamarae, 18 janvier 2010 - 05:01 .


#57
Some Dude On The Internet

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Following up - after 2 hours, map travel "loading..." times of 72 secs (Honneleath to random encounter on map).



Some hard drive activity, but not continuous.



After 2 hours 40 minutes, noticeable frame rate drop in Redcliffe. I'm not running FRAPS or anything, but visually I'd say it was about half normal speed when running through town. Interestingly, the keyboard commands (inventory, party select, pause, etc.) worked with no delay... but SLOOOOW graphics.



Apologies, I exited game at that point as it pretty much goes downhill once it reaches that point - and I neglected to look at memory statistics. Will try and remember that bit during my next session.

#58
darkshadow136

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My rig is in my signature. But yes I get real slow load times after about an hour or so of playing. It seems to build up, and seems to build faster when exploring Orzammar.

Do I run custom mods yes. But I was having this problem prior to running any mods.

I always play in full screen mode on a 22inch screen running in 1680/1050 resolution.

My system is a straight gaming rig I dont run many backround programs at all.

system is well cooled and this game is the only one I have had issues like this with. I have played games like Oblivion with over 150 mods running and never had slow load times or crashes. i also played age of conan, batman arkham asylam, fallout 3, and mass effect on this rig with all settings maxed out and also never ran into problems like this.

all my drivers are up to date and I'm running on the new 1.02a patch as well.


Getting to my loading screen after playing a few hours. About 8-10 seconds but it varies sometimes faster like 3-4 seconds. But the slowing not only applies to getting to the loading screen but also if you quit game to main menur, and either try to enter any of the sub menues after playing a few hours. Or trying to exit to desktop there is a there can be the same slowdown as well.

Modifié par darkshadow136, 15 janvier 2010 - 02:14 .


#59
Talthyren

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- how long does a loading screen last after having played for a few hours (and how many hours you've played). Please measure the time with a stopwatch and don't use an estimate. Does this happen every single time you play?



75 seconds after 2 hours of play





- amount of RAM you have on your system



6 gigs

- will the problem happen in windowed mode or fullscreen only?





both







- During the super long load screen, is the hard drive indicator light constantly blinking?



Not constantly, but there is activity







- Do you have any custom mods installed?



no





Will screenshot task manager later

#60
DeadYorick

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- how long does a loading screen last after having played for a few hours (and how many hours you've played). Please measure the time with a stopwatch and don't use an estimate. Does this happen every single time you play?

After approximately 10 minutes the loading screen will begin to lag, and I would have to wait an extra minute. By 20 it would be 2. It would keep on going like that until eventually the loading screen would sometimes not load up properly. (IE The hint text at the top wouldn't show) Not to mention the laggy conversations and framerate dips that would occur too.

- amount of RAM you have on your system
5gs


- will the problem happen in windowed mode or fullscreen only?
Fullscreen, never play on Windowed

- During the super long load screen, is the hard drive indicator light constantly blinking?
It is blinking in an unrecognizable pattern.

- Do you have any custom mods installed?
A few. Mostly just tweak mods and a few custom models.

- a screenshot of the task manager with a list of processes running on your system during a very long loading screen, sorted by memory usage.

http://img268.images.../1094/taskv.jpg

Modifié par DeadYorick, 15 janvier 2010 - 09:15 .


#61
mark holford

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[quote]mark holford wrote...

[quote]Andreas Papathanasis wrote...

- how long does a loading screen last after having played for a few hours (and how many hours you've played). -

When I started last night it took 35 sec, after 3 hrs. of gametime it was 3:30 (In the temple - urn quest)

amount of RAM you have on your system  2G

- will the problem happen in windowed mode or fullscreen only?
Only play fullscreen

- During the super long load screen, is the hard drive indicator light constantly blinking?
No, just during the last 15s or so - also the background music is off for most of this time, but comes back near the end

- Do you have any custom mods installed?
As of the past 2 nights yes, but it was doing this before... (only mod is the lock-bash)

Only process using much memory at all is DAorigin...

I will try to move/archive my save files before I start tonight to see if that does make a difference.

I have also noticed sometimes after 3+ hrs. it gets periodically very laggy.  Map takes 15s to pop up, inventory, even conversations with NPC.  Then it seems to catch up and be okay for awhile. 

My setup is Intel Core 2 Duo (1.6GHz) Win XP SP3, ATI Radeon 4670 GPU.  Only drawback is my hard-drives, two 40GB SATA drives (older) - but they don't seem to be accessed very much.
[/quote]




I moved 80 of the 92 save games onto a different directory, but also used my system settings to change my pagefile onto the non-daorigins loaded hard drive.  Last night I had no slow down in load times.  I'm guessing it's the pagefile.sys rather than the save games.  Tonight I'll put the save games back, but leave pagefile on the non-daorigins drive and see what happens.
Mark

#62
Some Dude On The Internet

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mark holford wrote...

I moved 80 of the 92 save games onto a different directory, but also used my system settings to change my pagefile onto the non-daorigins loaded hard drive.  Last night I had no slow down in load times.  I'm guessing it's the pagefile.sys rather than the save games.  Tonight I'll put the save games back, but leave pagefile on the non-daorigins drive and see what happens.
Mark


I've had a dedicated drive for my pagefile all along and still had the problem.

So far, the bits I have noticed are that:
  • Initial times are very fast - which would rule out anything being goofy with the hardware / OS in general.
  • It takes a while to occur (consistently over an hour) but when it does, it stays bad until exit / reload.
  • Map travel seems to make it worse - if I stay withinone map location, I can play longer.
  • Denerim and Orzammar seem wose and I *think* this is due to sub-maps (underground, city map) as opposed to single-location maps like lothering, etc.


#63
mark holford

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Some Dude On The Internet wrote...


I've had a dedicated drive for my pagefile all along and still had the problem.

So far, the bits I have noticed are that:

  • Initial times are very fast - which would rule out anything being goofy with the hardware / OS in general.
  • It takes a while to occur (consistently over an hour) but when it does, it stays bad until exit / reload.
  • Map travel seems to make it worse - if I stay withinone map location, I can play longer.
  • Denerim and Orzammar seem wose and I *think* this is due to sub-maps (underground, city map) as opposed to single-location maps like lothering, etc.


When you say dedicated drive - do you mean a separate physical hard drive, or partition?  I actually have two 40 GB drives. 

#64
Some Dude On The Internet

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mark holford wrote...

When you say dedicated drive - do you mean a separate physical hard drive, or partition?  I actually have two 40 GB drives. 


Yep, separate physical drive with nothing else on it but the page file.

#65
sambuka

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I think you have missed the boat on this one Bioware..I believe that a lot of people are like myself, that bought the game when it first came out and have struggled to finish it..and really won't play it again.



Still, if you patch it and learn something from this then all the better for future games.

#66
pburp

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- how long does a loading screen last after having played for a few hours (and how many hours you've played). Please measure the time with a stopwatch and don't use an estimate. Does this happen every single time you play?

 

1 hour

- amount of RAM you have on your system


4 gb


AMD Phenom X3 8450
4 GB RAM
NVidia Geforce 8500 GT 512

someone suggested to toggle on the Threaded Optimization in nvidia control panel just for DA:O, it works for me. no more long load time 

#67
DOOMHAMMADOOM

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I have:
AMD Phenom II X4 955 at 3.4 Ghz
XFX Radeon 5870 1GB
8GB of OCZ Reaper DDR3 1600
MSi 790FX-GD70
Western Digital Caviar Black 1TB
Antec 1200 case with all fans
Corsair HX850
Windows 7 Pro 64bit

I have begun to experience slowdowns after reaching Lothering (sp?). I should not be experiencing this with a system like mine. Way to test out bugs Bioware, now I am scared my experience with Mass Effect 2 will be marred by problems liek this, solely because I chose AMD over Intel (or ATI over Nvidia?).

Modifié par DOOMHAMMADOOM, 15 janvier 2010 - 07:20 .


#68
Thunderbear

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how long does a loading screen last after having played for a few hours (and how many hours you've played). Please measure the time with a stopwatch and don't use an estimate. Does this happen every single time you play?



At first the load tmes are around 5 sec., after 1 hour the load times is 2 min and after an 1½ hour 5 min. load times. This happens every time I play. The game also starts to slow down in generel.



- amount of RAM you have on your system

Phenom 9500

3GB ram

Nviida 8800GT



- will the problem happen in windowed mode or fullscreen only?

In both modes



- During the super long load screen, is the hard drive indicator light constantly blinking?

Not until around 15-20 seconds before the areas is loaded.



- Do you have any custom mods installed?

No



- a screenshot of the task manager with a list of processes running on your system during a very long loading screen, sorted by memory usage.

Will post screen later.


#69
simbadikus

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i bought the original game at the shop and to run the game u should have XP SP3 or better- 1.6GHz processor for XP. 1.8GHz for Vista or Win 7. 1GB RAM for XP and 1.5GB RAM for Vista or Win 7 and graphic card 128MB for XP and 256MB for Vista or Win 7.Now i just want to say its a BIG BUG in the game cause i have a lot better PC to play the game but the game is slow very slow and they should realase a patch that fix that cause its terrible to play

#70
simbadikus

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i bought the original game at the shop and to run the game u should have XP SP3 or better- 1.6GHz processor for XP. 1.8GHz for Vista or Win 7. 1GB RAM for XP and 1.5GB RAM for Vista or Win 7 and graphic card 128MB for XP and 256MB for Vista or Win 7.Now i just want to say its a BIG BUG in the game cause i have a lot better PC to play the game but the game is slow very slow and they should realase a patch that fix that cause its terrible to play

#71
Andreas Papathanasis

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Hi everyone,



is the loading times situation affected at all if you force the game to run on a single CPU only? To do that, start the game with the "-singlecore" command line parameter.

#72
Advocate02

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Having an issue with one copy of DA running on a laptop. (Specs below) The game worked fine until as best as I can tell a Vista update thumped it like a templar would a maleficar. We both had some loading screen lag but only after really long sessions (i.e. 6 hours and loads could take 2-5 minutes) the biggest problem is my wifes version on the Acer is unplayable. Sound stutters, frame rate is stagnant and voices run over the top of each other.

Been through the gratutious driver updates, core switching, twiddles and tweaks but nothing helps. The real kick is it happened in a blink, it just stopped working. My version (on the desktop) is fine and runs really well. 

Oh, on both systems DA consumes 100% processor and is reaching 800,000k+ memory.

Desktop is:
AMD Athlon 64 X2 Dual Core Processor 4200+ 2.32 GHz
2.0 GB RAM

Microsoft Windows Vista Home Premium Edition, 32-bit (Build Service
Pack 26002)
ATI Radeon HD 2400 series

Laptop is:
Acer Aspire 6530g
AMD Turion X2 dual-core mobile technology RM-72 (2.1 GHz, 800MHz FSB, 1MB L2 Cache),
4GB DDR2 (2*2GB RAM)
Microsoft Windows Vista Home Premium Edition, 32-bit
ATI Mobility Radeon HD 3650 512MB

Well, hope something can be done soon.

#73
Sloth Of Doom

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Andreas Papathanasis wrote...

Hi everyone,

is the loading times situation affected at all if you force the game to run on a single CPU only? To do that, start the game with the "-singlecore" command line parameter.


Ok i just fired things up with -singlecore on and ran through 15 saves from the folder I linked earlier.   Unfortunately the first time I did this I was not paying any attention to load ordr whatsoever, so it is not a perfect comparison.  That being said, the 15th load this time around tok 3 mins 48 seconds not quite as long as before, but still quite the deay and close enough to make switching to -singlecore seem negligabe

#74
Merci357

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how long does a loading screen last after having played for a few hours (and how many hours you've played). Please measure the time with a stopwatch and don't use an estimate. Does this happen every single time you play?

The slowdown happens always. Loading times are initially like 5 seconds, the first few zone switches go up to 15-20 seconds, after that I get near the minute mark, and it will only get worse. However, I don't need to reboot, simple save, exit, restart, and the cycle will start again. I can't give exact numbers for this, but to put it simple: If I initially start, let's say, at Soldier's Peak and travel to Denerim, load time will be 10 seconds (at most!). If I visit ten other zones before entering Denerim, it will take minutes.



amount of RAM (and other system specifications) you have on your system.

4 GB RAM, AMD Phenom-II 9650 Quad Core, Win7 64Bit, GeForce GTS250 1024MB, 500 GB SATA HDD



will the problem happen in windowed mode or fullscreen only?

both fullscreen and windowed.



During the super long load screen, is the hard drive indicator light constantly blinking?

when the loading screen comes up and when the game is already in a crawl, the harddrive indicator won't light up instant, and flashes - that's not the case if the game is "fresh"



is the loading times situation affected at all if you force the game to run on a single CPU only? To do that, start the game with the "-singlecore" command line parameter

will try, and post the results

*edit*
Besides a slight fps hit I've noticed no change

Modifié par Merci357, 17 janvier 2010 - 02:12 .


#75
DeadYorick

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Andreas Papathanasis wrote...

Hi everyone,

is the loading times situation affected at all if you force the game to run on a single CPU only? To do that, start the game with the "-singlecore" command line parameter.


Doing so improves performance slightly. As in the loading screen problem doesn't show up until later. However it decreases the framerate as a result for the regular game.