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Gathering information for "loading times getting gradually slower" bug


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#151
badasssuperbeast

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how long does a loading screen last after having played for a few hours
(and how many hours you've played). Please measure the time with a
stopwatch and don't use an estimate. Does this happen every single time
you play?
 
                               When first loaded the game runs load times between 10-15 sec anywhere. After about 15 mins of playing goes from 2 mins to 5mins depends on where I am going. Also the game gets very  laggy and skips badly. Also this happens every time I played this game, if it might be of some use to you my pc seems to run very sluggish after playing this game.

- amount of RAM you have on your system
                4.00gb windows is also using 2.2gb of virtial

- During the super long load screen, is the hard drive indicator light constantly blinking?
        Only during the last 10-15 seconds of the loading screen.

-
a screenshot of the task manager with a list of processes running on
your system.
     daorigins.exe  cpu(85-100%) 712,000k
      svchost.eve     cpu (1-2%)       67,464k
       svchost.exe    cpu(0-1%)         50,000k
         others             cpu(0%)           ~ 70,000k

- is the
loading times situation affected at all if you force the game to run on
a single CPU only?
    Yes the load times got even worse, even more lag and skips into the game.

pc( mobile gamming platform)((a gamming labtop))
Intel® Core™ 2duo   T5500  @1.83GHz
windows vista home sp2  32 bit
NIVIDIA GEFORCE 8800M GTS with 512mb (hd)

I have tried to del all but 5 saves on each of my players (nothing changed)
I have also tried to run in singlecore( laggy and skippy)
I have tried to repair using the repair program found on disk( nothing changed)
I have tried to load the game just from disk instead of the hard drive(nothing changed)
I have tried also to play in both modes(fullscreen and windowed) no changes
I have tried to move game to its own part of memory(it took 28 mins to began long load times) -same times as above.


This is the first game to cause this after only 15mins of playing the game and help would be much, much, helpful and anything you can think of to do.

#152
Franpa

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I can't really post much, the behavior is too erratic. Sometimes it occurs after hours, other times after mere minutes. Since I've beaten it once already, the time I spend playing each time has dropped significantly.

#153
kosarev

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Everytime i have problems, im in Orzamaar or any other dwarf areas.

#154
Jae Onasi

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Well, I decided to give this a try in windowed mode.  I had a lot of problems in Orzammar last night with the game becoming non-responsive during very long loads.  The problems seemed to happen mainly in the transitions between Commons and Diamond Quarter and back.  The load times also became noticeably longer once the processes crept up over 800,000.  Since I was playing in windowed mode, I added in the PC Wizard data (you'll see it in the lower left).  I didn't see any kind of pattern in core use and the non-responsive issue or load times.

Anyway, RAM on my system is still 6Gb.  The hard drive indicator does not constantly blink during a load. It will blink very infrequently until a few seconds before the area finally loads.  I didn't try the single core suggestion.  I have 449 GB free of a 584GB hard drive.

Here's a screenshot of the game before I noticed long loads starting.  The processes were at 725,168.
http://i215.photobuc...nresumegame.jpg

Format:
Time played (min)/load time (min)/area
0:00/0:10/Orzammar commons
0:56/0:02/Commons to Janar's armory
0:59/0:03/Janar's armory to Commons
1:40/0:32/Commons to Diamond
1:48/0:02/Diamond to Shaperate
2:05/0:02/Shaperate to Diamond
2:11/0:03/Diamond to Assembly
2:19/0:27/Diamond to Commons
2:31/0:03/Commons to Tapsters
2:46/0:02/Tapsters to Commons
2:54/1:29/Commons to Diamond
2:56/0:02/Diamond to Harrowmont
3:06/0:03/Harrowmont to Diamond
3:20/1:37/Diamond to palace
4:12/2:51/Palace to Diamond--problems with the game becoming unresponsive started here
http://i215.photobuc...mepalacet-1.jpg
4:19/1:12/Diamond to Commons--game becomes unresponsive during load
http://i215.photobuc...iveloaddi-1.jpg
4:24/1:52/Commons to Hall of heroes
4:27/0:07/Heroes to Mountain pass
4:28/0:37/Mountain pass to Soldier's peak
4:39/1:12/Soldier's Peak to Orzammar commons
4:44/1:39/Commons to Dust town
4:55/0:03/Dust town to Alimar's emporium
5:52/0:04/Alimar's to dust town
6:06/1:51/Dust town to commons
6:10/0:04/Commons to Tapsters
6:14/0:04/Tapsters to commons
6:15/1:56/Commons to dust town--problems with unresponsive game during load
http://i215.photobuc...monstodustt.jpg
6:20/1:12/Dust town to commons
6:25/2:29/Commons to proving
6:35/1:52/Proving to commons
6:40/2:45/Commons to Diamond
http://i215.photobuc...siveloadcom.jpg
6:47/0:04/Diamond to Harrowmont
6:55/0:02/Harrowmont to Diamond
6:55/3:47/Diamond to Palace
http://i215.photobuc...long-unresp.jpg
7:03/5:02/Palace to Diamond--very long load with game becoming unresponsive at times during load
http://i215.photobuc...dpalacetodi.jpg
Restarted game--processes have dropped about 75,000 to 100,000
http://i215.photobuc...tartinggame.jpg
0:00/0:02/Diamond to Assembly

Hope this helps.

#155
gamer2k316

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I'm betting on a memory leak leading to insufficent contiguous space to store the game data (Remember: If you have 1GB free space, but don't have 4 contiguous bytes, you can't store an integer; its contiguous space that matters).



I'm guessing once there isn't enough space, Windows is trying to essentially do a de-frag on the address space to try and create room to store everything. Everytime this is done though, you make it harder to fix the next time, and the time after that, etc.



I should note: Orzarmarr is by FAR the worst offender, which considering some of the effects (Lava flows) and the sheer amount of people and other interactable items, isn't that surprising...

#156
Franpa

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But even if it was due to lack of available RAM caused by a memory leak, wouldn't the game then use Swap File? (I know that it is tons slower then RAM)

#157
Rubbish Hero

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Glow Worm wrote...

I did some browsing around and found this.

" found solution. Problem was in .Net framework. Our windows 7 turned it off automatically. You could write in search command: turn windows features on or off. there u should pick .net framework and activate it. but i did also downloaded netframework 4 beta, so im not sure, which worked to fix game lag. Try this and please comment here if it works. thank you"

I downloaded the .net framework 4 beta 2 and did as he said. So far it seems to have done the trick with me.

AMD Phenom II X4 955 Black Edition 3.2GHz
ASUS Crosshair III Formula AM3 790FX
4GB DDR2 RAM
GeForce GTX 295 1792 MB 896 PCI-E
Windows 7 x64 Ultimate


This buggered up my computer, i WOULD NOT advise using it.

#158
Jae Onasi

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gamer2k316 wrote...

I'm betting on a memory leak leading to insufficent contiguous space to store the game data (Remember: If you have 1GB free space, but don't have 4 contiguous bytes, you can't store an integer; its contiguous space that matters).

I'm guessing once there isn't enough space, Windows is trying to essentially do a de-frag on the address space to try and create room to store everything. Everytime this is done though, you make it harder to fix the next time, and the time after that, etc.

I should note: Orzarmarr is by FAR the worst offender, which considering some of the effects (Lava flows) and the sheer amount of people and other interactable items, isn't that surprising...


Would that be the case even when I had 40% of my RAM available?  I don't think I ever exceeded 61% of RAM usage in total, which would leave me with over 2GB of available RAM.  Also, I noticed that it was the transitions from Commons to Diamond and back, or West to East/East to West Brecelian forest that were the most problematic for me.  I agree that Orzammar is the worst--that's the only area where my game actually quit responding during loads, but the Forest was a close second.  Quitting and restarting the game solved the problem.

#159
MOTpoetryION

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They still haven't gotten anywhere with this issue?????????

all i know is the game attempted a couple times to use some  memory   improperly that it was not supposed 
to be using at all . and received  DEP warning  

Modifié par MOTpoetryION, 27 janvier 2010 - 07:46 .


#160
Silent.geo

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- how long does a loading screen last after having played for a few hours (and how many hours you've played).
3minutes anywhere up to 7+minutes. I generally don't play more than two hours. The longest load time I've ever had was when I first got Dragon Age I played for three hours.  This happens everytime I play dragon age.

- amount of RAM you have on your system
4GB

- During the super long load screen, is the hard drive indicator light constantly blinking?
Nope.

- a screenshot of the task manager with a list of processes running on your system during a very long loading screen, sorted by memory usage.
This was after roughly two hours of playing and a loading screen that took 3m 47s to load. Pic!

- is the loading times situation affected at all if you force the game to run on a single CPU only? To do that, start the game with the "-singlecore" command line parameter.
This not only makes the game unplayable for me but it makes the load times even worse. Only 20 minutes into trying single core load times were in excess of three minutes.

I'd like to point out that not only are the load time longer with extended play sessions but everything gets "laggy" from the menus, combat, and the time it takes for enemies to show loot after being killed.

The graphical settings don't really matter much, I can run it in a smaller window or the settings turn way down and still happens.

Modifié par Silent.geo, 27 janvier 2010 - 02:08 .


#161
wader2k

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I didn't have a problem with load times at first. It wasn't until right around the Landsmeet that I started having a load time issue. It doesn't get longer after I've played awhile........it is always long now. It's like the save files get bigger or something at this point in the game. I don't know if this is the problem everyone here is chatting about. It seems not. But if the load times get any longer it will make playing unbearable. And I've devoted a BUNCH of time in this game to get to the landsmeet.

#162
Kiju243

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Bioware...please post on this forum thread. At least let us know that you're working on the problem.



This isn't just some minor little issue that a few people have it. This is something that everyone has noticed, and everyone is getting tired of; it's something that needs to be fixed, and as soon as is possible. Admittedly, I don't know what goes into the programming of a video game, but...shouldn't this have been addressed before the launch of the game? I had this problem even before I had downloaded the latest patch...and once I did download it, it got even worse!



Whether it's a memory/data leak, or just plain corrupted coding, it needs to be addressed, and soon. It's not very fair when I pay the fifty dollars for this game, and find out that what I bought was a game full of bugs, is it?



Also, on a more informative note...I have noticed something when it has these long loading times: When you look at the Task Manager during these long loading screens, it goes to the 'Not Responding' que for whatever duration the loading screen takes, and goes back to 'Running' the moment the loading screen is finishing up (i.e. the music starts playing).

#163
Sarevok Anchev

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Andreas Papathanasis wrote...

Hi everyone,

is the loading times situation affected at all if you force the game to run on a single CPU only? To do that, start the game with the "-singlecore" command line parameter.


I played the game on a PC with a Pentium 4 CPU and still had this problems.
(But the Manager stated it as a "Dual"-P4, but dunno if that was true)

Modifié par Sarevok Anchev, 28 janvier 2010 - 04:42 .


#164
Jae Onasi

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Kiju243 wrote...

Bioware...please post on this forum thread. At least let us know that you're working on the problem.

I agree, this would be good PR if nothing else.



Also, on a more informative note...I have noticed something when it has these long loading times: When you look at the Task Manager during these long loading screens, it goes to the 'Not Responding' que for whatever duration the loading screen takes, and goes back to 'Running' the moment the loading screen is finishing up (i.e. the music starts playing).

I get the 'not responding' intermittently through a long load.

#165
Lord Polish

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badasssuperbeast wrote...

how long does a loading screen last after having played for a few hours
(and how many hours you've played). Please measure the time with a
stopwatch and don't use an estimate. Does this happen every single time
you play?
 
                               When first loaded the game runs load times between 10-15 sec anywhere. After about 15 mins of playing goes from 2 mins to 5mins depends on where I am going. Also the game gets very  laggy and skips badly. Also this happens every time I played this game, if it might be of some use to you my pc seems to run very sluggish after playing this game.

- amount of RAM you have on your system
                4.00gb windows is also using 2.2gb of virtial

- During the super long load screen, is the hard drive indicator light constantly blinking?
        Only during the last 10-15 seconds of the loading screen.

-
a screenshot of the task manager with a list of processes running on
your system.
     daorigins.exe  cpu(85-100%) 712,000k
      svchost.eve     cpu (1-2%)       67,464k
       svchost.exe    cpu(0-1%)         50,000k
         others             cpu(0%)           ~ 70,000k

- is the
loading times situation affected at all if you force the game to run on
a single CPU only?
    Yes the load times got even worse, even more lag and skips into the game.

pc( mobile gamming platform)((a gamming labtop))
Intel® Core™ 2duo   T5500  @1.83GHz
windows vista home sp2  32 bit
NIVIDIA GEFORCE 8800M GTS with 512mb (hd)

I have tried to del all but 5 saves on each of my players (nothing changed)
I have also tried to run in singlecore( laggy and skippy)
I have tried to repair using the repair program found on disk( nothing changed)
I have tried to load the game just from disk instead of the hard drive(nothing changed)
I have tried also to play in both modes(fullscreen and windowed) no changes
I have tried to move game to its own part of memory(it took 28 mins to began long load times) -same times as above.


This is the first game to cause this after only 15mins of playing the game and help would be much, much, helpful and anything you can think of to do.




This is exactly my problem, except my specs are different.

AMD Phenom 9600
4G RAM
Win7 64
8800GS 384MB

So the only thing we really have in common is the 8800 style video card.

I see the same hard drive behavior - I get small blips once in a while but then a few seconds before the game comes back from hanging it goes like crazy. So it seems like it gets hung up and whenever it fixes itself it then proceeds to load normally.

Modifié par Lord Polish, 28 janvier 2010 - 10:55 .


#166
schalafi

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Has anyone from Bioware responded to this problem yet, and is there any indication that we should be going to EA instead? (not that I want to). I am surprised at the lack of response to a game breaking problem like this...the community reps and devs used to be more involved with fixing such things, or at least giving some reassurance that the problem is being addressed..



I think it's pretty shameful that we should be the ones expected to figure out what went wrong...after all we are the ones who paid $ 50.00+ for this game, and certainly are entitled to a game that works.

#167
-Zippi-

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I own two computers. One laptop and one desktop.

- how long does a loading screen last after having played for a few hours (and how many hours you've played). Please measure the time with a stopwatch and don't use an estimate. Does this happen every single time you play? 


It doesn't change after a specific time. It is getting slower and slower for every loadingscreen. It happens every time I play. After normally 10 loadingscreens they are at the slowest. Differs a bit.

- amount of RAM you have on your system

Laptop: 4 GB
Desktop: 8 GB

- During the super long load screen, is the hard drive indicator light constantly blinking?

One blink every second.

- is the loading times situation affected at all if you force the game to run on a single CPU only? To do that, start the game with the "-singlecore" command line parameter.

I have not tried this.

Other info:

On the laptop the loadingscreens are 15 seconds in the beginning. They are so getting slower and slower, and are finally more than 5 minuttes long. Restarting the game fixes it.

On the desktop the loadingscreens are 1-5 seconds in the beginning. They are so getting slower and slower, but never longer than 1 minutte. If I restart the game, the 1 minutte loadingscreen will take 1-5 seconds (the same loadingscreen).

Modifié par -Zippi-, 29 janvier 2010 - 12:15 .


#168
FallenApollo

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- how long does a loading screen last after having played for a few hours (and how many hours you've played). Please measure the time with a stopwatch and don't use an estimate. Does this happen every single time you play? I have loading issues after about 72 minutes in the game the load tims start from 2 -10 minutes after the 72 minute mark.

- amount of RAM you have on your system

i have 8 gigs of ram DDR2 running at 840

- During the super long load screen, is the hard drive indicator light constantly blinking?

yes the light is blinking i also have my hard drive in raid 0 configuration

- is the loading times situation affected at all if you force the game to run on a single CPU only? To do that, start the game with the "-singlecore" command line parameter. i have not tried this i do not wish to try this because if i have a quad core and most people these days has a dual or qaud core i think if it doesn't work on either ships why whould a single core work and by me doing that i don't put a lot of stress on a single core.



My system is

Window 7 ultimate 64 bit version

AMD Phenom 9600 2.3 quad core

285GTX with 4 gigs dedicated to the card

2HDD in raid 0



any help will be greatly appreciated , and yes all drivers are updated to the latest driver out




#169
EverlastingFantasy

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Gah.. this is so annoying.. my load times are taking up to 10 minutes just to open a freakin door...

#170
Legion-001

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Just out of asking, how many times do you open the inventory/journal system (this includes skill//spell lists) on the occasions when you get a long load time?



- I'm not entirely sure but I think the memory leak/loading time problem/resource allocation problem is in the inventory system.

#171
zartan88

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I wonder why Bioware have gone quiet again on this?

#172
magecimu

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I have winxp sp3, 2gb ram an Intel P4 3.06Ghz, all the configuration at minimum, when I first play the game the time load whas about 30 seconds, when i go to the dwarven city the time whas about 30 minutes, when I play about 1 hour the times of load are about 10 to 30 minutes (more time playing, more time loading), the game play slow sometimes (more time load=more slow the game) I have 1.02a patch, and the problem still continue.

#173
LadySeryn

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I noticed in another thread that someone reported that by taking the DVD out of the drive after the disk-check, their loading times started getting longer and longer.

This made me wonder...  Is anyone who has been having problems in this thread playing the DVD version of the game and keeping the game disc in the drive while playing?

I ask because I know a lot of gamers prefer to play their own music instead of what comes with the game and may swap the DVD out after the check.  Also many people (myself included) have digital download versions of this game and thus do not have any DVD to put in the drive.  If it's some sort of issue with copy protection and the DVD, it could explain why BioWare is having a hard time reproducing the issue, and why it seems to affect only some of us.

#174
Kiju243

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No, I leave the disc in the drive even while playing. That's a nice suggestion, LadySeryn, but...I don't think that's the problem here. Bioware has asked us to not call it a Memory Leak, which logically...that means that is just exactly what it is.

#175
CrustyCat

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This has got me thinking about this issue, since I haven't really had much of an issue with load times. My PC setup is a C2D E8500 OC'd to 3.8Ghz, 8Gb of ram, and a Nvidia 9800GX2. Generally after playing awhile, My memory usage for Dragon Age according to task manager is a little over 1Gb of ram. Both cores are maxed out of course. I was just wondering if SOME people might be having heat issues, since DA tends to max out the CPU. Have you all checked your CPU temps and GPU temps while running the game? I have manually turned up my CPU and GPU fans so I don't have to worry about the temps and I monitor with a program called real temp. I'm not sure, but I think most modern CPU's and GPU's will throttle down if they get too hot. Just a thought.