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Title Update, Specialization issue and Return to Ostagar Update


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#251
Dragon Age1103

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akeso wrote...

On greywardens.com they are quoting this:
"Update 2: According to BioWare
The PC version will be available by tomorrow morning and the PS3version will be available at a later date."

Anyone know where this is from on the forums?



  idk if it is on the forums but it was quoted from Bioware on ign & greywardens.com Google it & see if there is a link to its location on the forums

#252
Dargar21

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Ghostwolf09 wrote...

/stabs self


You didn't drop any good loot. ;)

#253
shinobi904

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tonydizzle wrote...

Iris562 wrote...

tonydizzle wrote...

Methinks there are a lot of spoiled youngsters (or they were at one point) in this thread... being disappointed is part of life unless you have been given everything you ever wanted, when you wanted it...


You're saying that you've never been dissapointed in life? If not then you have been and are apparently an older wiser man now right?

Good for you, we don't need "I'm older so I get to go around telling youngsters that they need to get used to being dissapointed!"

I'm used to being dissapointed, yes. I still don't like it.


HARDLY I'm only 23 and have had some of the biggest "disappointments" you could have at this age and have not liked them... By youngsters I meant when people were younger they must have been spoiled to not know how to deal with disappointment. Liking it and DEALING with it are two completely different things...


I, for the life of me, can't find where you said you have never been disappointed.

Nvm

Modifié par shinobi904, 14 janvier 2010 - 05:40 .


#254
blade-rpg

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Iris562 wrote...

blade-rpg wrote...

akeso wrote...

On greywardens.com they are quoting this:
"Update 2: According to BioWare
The PC version will be available by tomorrow morning and the PS3version will be available at a later date."

Anyone know where this is from on the forums?


ign websight i think is where i saw it but never saw it here


As it has been said already, greywardens.com copy pasted from a British IGN site, it being released tommorow morning is the same as them releasing it on the 13th for US/Canada seeing as Britain is 6 hours ahead of EST.


ya i know since i am in the same time zone as bioware

#255
tonydizzle

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knight5923 wrote...

tonydizzle wrote...

Iris562 wrote...

tonydizzle wrote...

Methinks there are a lot of spoiled youngsters (or they were at one point) in this thread... being disappointed is part of life unless you have been given everything you ever wanted, when you wanted it...


You're saying that you've never been dissapointed in life? If not then you have been and are apparently an older wiser man now right?

Good for you, we don't need "I'm older so I get to go around telling youngsters that they need to get used to being dissapointed!"

I'm used to being dissapointed, yes. I still don't like it.


HARDLY I'm only 23 and have had some of the biggest "disappointments" you could have at this age and have not liked them... By youngsters I meant when people were younger they must have been spoiled to not know how to deal with disappointment. Liking it and DEALING with it are two completely different things...

who's not dealing with it? The only way to not deal with it is to kill yourself, and I haven't seen any vids of people's open wrists pouring over a copy of DA:O. And for the record, I'm 25, I have my university degree, and cannot find work for the life of me. So don't talk to me about disappointment or about who is spoiled.


I wasn't talking to you specifically? Plus who is saying dealing with it means you have to DO anything? I'd rather just accept the fact and move on.

#256
blade-rpg

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well they still have 1hr and 19min before today is over

#257
Endurium

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No biggie; I'm more interested in the expansion which is still a ways off. Got other games to play in the mean time.

#258
Abriael_CG

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tonydizzle wrote...
You're looking rather short sighted at
the situation if you think those two responses will not cause just as
much if not more of a problem for pr.


I will be honest with you. Even as someone that actually works on marketing and PR for a living (and as such can relate), at the moment I can't really care the less about their PR problems. 
There's a threshold in PR beyond which it's time to stop worrying about your problems and start damage control not to disappoint your customers further. After two delays and what happened today, I would say we're well past that threshold.
When that happens clear and transparent communication is basically the only realistic and the least damaging solution for all parties involved.

Monica21 wrote...
I understand what you're saying. What I'm saying is that it's hard to communicate if you don't know what the problem is. Not to mention that even if they did know, developers tend to be pretty tight-lipped when it comes to this sort of thing.


Monica, they're a professional software house with many years of work behind their backs. They aren't completely in the dark  in this situation and for sure they have plans and a roadmap.
Now, if they still chose to be tight lipped after they slapped us on a rollercoaster and twystered us for a month, while taking our money and yet not delivering, it's their choice. Like it's my choice to be disappointed about it. Don't you think so?

From my point of view, we are to a point in which being tight-lipped is only further damaging. It's the worst method of damage control, while a good damage control is exactly what they would need now.

Oh, about this:
"Update 2: According to BioWare
The PC version will be available by tomorrow morning and the PS3version will be available at a later date."

This was before  the whole xbox 360 mess, so don't take it for granted.

Modifié par Abriael_CG, 14 janvier 2010 - 05:45 .


#259
Iris562

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blade-rpg wrote...

well they still have 1hr and 19min before today is over


Watch them release it with 2 seconds to spare. xD

#260
Dragon Age1103

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tonydizzle wrote...

knight5923 wrote...

tonydizzle wrote...

Iris562 wrote...

tonydizzle wrote...

Methinks there are a lot of spoiled youngsters (or they were at one point) in this thread... being disappointed is part of life unless you have been given everything you ever wanted, when you wanted it...


You're saying that you've never been dissapointed in life? If not then you have been and are apparently an older wiser man now right?

Good for you, we don't need "I'm older so I get to go around telling youngsters that they need to get used to being dissapointed!"

I'm used to being dissapointed, yes. I still don't like it.


HARDLY I'm only 23 and have had some of the biggest "disappointments" you could have at this age and have not liked them... By youngsters I meant when people were younger they must have been spoiled to not know how to deal with disappointment. Liking it and DEALING with it are two completely different things...

who's not dealing with it? The only way to not deal with it is to kill yourself, and I haven't seen any vids of people's open wrists pouring over a copy of DA:O. And for the record, I'm 25, I have my university degree, and cannot find work for the life of me. So don't talk to me about disappointment or about who is spoiled.


I wasn't talking to you specifically? Plus who is saying dealing with it means you have to DO anything? I'd rather just accept the fact and move on.


  for some people accepting it is more than saying "fact accepted, moving on!" We're not all cool disappointment robots! lol. That was just a weird thing to say is my point. :?

#261
blade-rpg

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Iris562 wrote...

blade-rpg wrote...

well they still have 1hr and 19min before today is over


Watch them release it with 2 seconds to spare. xD


well that would save a little face on there part

#262
Thaleous

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haha I was waiting for it now I'll wait more.

#263
Abriael_CG

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tonydizzle wrote...
I wasn't talking to you specifically? Plus who is saying dealing with it means you have to DO anything? I'd rather just accept the fact and move on.


No one is picking up a rifle to stage an assault on the bioware headquarters. Accepting the fact doesn't mean we need or should demurely bow our heads and walk away without asking for transparency.
While it's true that many customers feel entitled to much more than they actually deserve (free content and all that), I would say that we are entitled to at least clear communication in this matter.

Modifié par Abriael_CG, 14 janvier 2010 - 05:49 .


#264
seventy6pro

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blade-rpg wrote...

you know the saying take it with a gran of salt???????

No... what is this salt gran you speak of?

#265
blade-rpg

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seventy6pro wrote...

blade-rpg wrote...

you know the saying take it with a gran of salt???????

No... what is this salt gran you speak of?


opps forgot the i

though it is not like i really care

Modifié par blade-rpg, 14 janvier 2010 - 05:53 .


#266
Ryukel

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 Is it a good idea to just remove RtO? And if so, would I have to rebuy it once I had already purchased it off of XboxLive?

#267
tonydizzle

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Abriael_CG wrote...

tonydizzle wrote...
I wasn't talking to you specifically? Plus who is saying dealing with it means you have to DO anything? I'd rather just accept the fact and move on.


No one is picking up a rifle to stage an assault on the bioware headquarters. Accepting the fact doesn't mean we need or should demurely bow our heads and walk away without asking for transparency.
While it's true that many customers feel entitled to much more than they actually deserve (free content and all that), I would say that we are entitled to at least clear communication in this matter.


Careful "they" might be reading and accidentally change the "No one" to "I am" and you would need to be running now to get away XD I understand that people feel like they are entitled to some information, but what I'm saying is they might feel, from the info they have at the moment, that saying anything more at this point would do more harm than good and provide no "damage control" and/or bring up more questions they aren't able to answer either.

#268
hitorihanzo

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Is there no way to stop the auto pop up of the XBox Live updates? Having one post on this forum suggesting that people not download the Title Update when most already have (you know... because it pops up AUTOMATICALLY!) seems a tad silly and lazy to me. I could care less about the delay seeing as I haven't bought RTO yet, I haven't wasted any money. But downloading a buggy update is irritating me to no end... and I'm one of the people that usually defends BioWare tooth and nail.

#269
seventy6pro

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blade-rpg wrote...

Monica21 wrote...

blade-rpg wrote...

Monica21 wrote...

Abriael_CG wrote...

Monica21 wrote...
You do realize that you're still getting the product, right? BioWare isn't stealing your money. You'll be able to download it when it's available. Consider it like ordering something from Amazon, but with free shipping.


Yes, I'm still getting the product, but when I order something from Amazon they tell me "you will receive the product in X business days".
They don't tell me "we'll give you further info on when you'll receive the product in the future, maybe". I'm sure you can see the difference.
At the moment we paid for a product and have nothing to show for it. Sure, we'll get it "in the future", but as paying customers, I would say we're entitled to a little more transparency on what that "future" will be.

Would you rather them give out a date they don't know if they can commit to, or for them to know when they can release before communicating it?


there stand is thanks for your money you will get the product when you get it

Really? Because I thought the problem was that they hadn't said anything.

no they told you it was delaid they just didn't say why or for how long

Actually, for the PC they didn't even say it was delayed. There hasn't been an update on the PC version since the post saying it was coming out later today. So the point stands.

#270
Eragondragonrider

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So now that my 360 game is broken, how long now is it going to be when a working DLC is released and patches to fix this issue?

#271
Splinter Cell 108

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Do you really need the patch to play Return To Ostagar? If it's not needed then I can delete and keep playing but I'm guessing that's not the case. So now I get to wait at least I got the golden armor.

#272
Neckbreaker00

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It appears to me that a great deal of anger centers around the idea that some gamers have "paid" for their points already.  As a rule, I do not purchase "points" or pre-order anything without a very compelling reason.  Perhaps I am fortunate, but whether a game is popular or obscure I have always been able to purchase a copy on the release date.   Furthermore I am loathe to essentially extend a line of credit to a company on the promise that at some date (subject to change no less) they will provide a product, the prodcut itself often being more or less of an unknown.

Perhaps it is unwise to buy points/pre-order (especially if a gimmick item is not included)?  This is my opinion of course, and I would be interested in reading the rationale of paying for an item that does not yet exist for no tangible beneift.  This excludes anyone unfortunate enough to "see" the DLC as downloadable and then have it yanked out from under them of course.  Although it is certainly likely that someone will always find something to complain about, if the gamer were to exercise better discretion with their funds then maybe that would quell some of the righteous indignation.

On another note, I get the point of "complaining does nothing" but that isn't 100% true.  Bioware is a business and many of us (if not all) are their customers.  They have no binding obligation to provide us with content, but it is in their best interest to meet their target date AND keep us informed about any set-backs.  It is very likely that this delay is more troubling to the developers than to the fans (it is the way they pay the bills after all) and even plausible that their hands are tied due too nefarious corporate machinations, but it really is of no consequence.  Whether some of you feel that frustrated gamers are "children, etc" or not does not change the company/customer relationship.  Multiple product delays and stone-walling your fan-base (whether they are sensible, rational adults or mouth-breathing imbeciles escaped from the local asylum) is not a smart PR move.  Angering your base, whether they have a "right" to be angry or not, will surely get at least some people to voice their opinions about your company with their wallets or, worse yet, turn off new consumers with bad word-of-mouth publicity.  Another issue is people drifting away and simply "forgetting" about a product even if they might still be interested in it if they were aware it was out.

I would probably buy the DLC at any point in next year were it to come out.  It is only $5 and while I don't try to waste my money, the quality of DA:O and even Solider's Peak leads me to believe it will be worth it...prove me wrong and of course I may reconsider.  The problem is delays and poor communications like what has been witnessed in this debacle are prime examples of why I do not pre-order/buy points before a game/content is released.  I would rather the money earn interest in my account and not some company's to begin with so eroding customer trust (and by this I mean if I pre-pay for a product it will be delivered as advertised) isn't going to get me or many others to give Bioware the benefit of the doubt. This incident will be remembered, and as is human nature, embellished upon its retelling.

Modifié par Neckbreaker00, 14 janvier 2010 - 05:57 .


#273
Fexelea

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To all xbox users: disconnect from live to play or do not touch your DA game until the bug is resolved if you have already downloaded the patch/dlc.

#274
blade-rpg

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seventy6pro wrote...

blade-rpg wrote...

Monica21 wrote...

blade-rpg wrote...

Monica21 wrote...

Abriael_CG wrote...

Monica21 wrote...
You do realize that you're still getting the product, right? BioWare isn't stealing your money. You'll be able to download it when it's available. Consider it like ordering something from Amazon, but with free shipping.


Yes, I'm still getting the product, but when I order something from Amazon they tell me "you will receive the product in X business days".
They don't tell me "we'll give you further info on when you'll receive the product in the future, maybe". I'm sure you can see the difference.
At the moment we paid for a product and have nothing to show for it. Sure, we'll get it "in the future", but as paying customers, I would say we're entitled to a little more transparency on what that "future" will be.

Would you rather them give out a date they don't know if they can commit to, or for them to know when they can release before communicating it?


there stand is thanks for your money you will get the product when you get it

Really? Because I thought the problem was that they hadn't said anything.

no they told you it was delaid they just didn't say why or for how long

Actually, for the PC they didn't even say it was delayed. There hasn't been an update on the PC version since the post saying it was coming out later today. So the point stands.

your right my bad

#275
Hallation

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Sun and Snow wrote...

Hallation wrote...

For those that have played it -- what did you think? I hope this doesn't sound totally obnoxious, but I was a bit underwhelmed. I think my hopes (if not my expectations) were too high. The Stone Prisoner was just so well done.


Agreed about the Stone Prisoner. :) Already through RtO, it was pretty good for $5 content; decent new items, great dialogue between the specific characters I took with me, and a few insightful codex entries. The only problem is the achievement didn't unlock after I finished; no biggie though, I can always get it on another playthrough. I'm just worried about what the update is going to do; Warden's chest hasn't malfunctioned, nor have my specializations disappeared, however I haven't leveled a 2nd character to 7 or 14 yet, so I won't know if it affected me (though it probably has).

Hope we get these update hiccups fixed soon.


I don't really want to say too much because it seems unkind to the many people who don't have it.  Also because I know Bioware writers and such read this forum and I don't mean to insult them -- I'm sure I couldn't do better. (Please note: I wouldn't be disappointed if I didn't adore the game; I'm on my fifth playthrough.)  I just don't really need any more equipment, frankly; what I'm desperate for is dialogue.  But I guess we'll continue this discussion when it's generally released.  It is sort of funny how much time has been spent arguing over something that barely took me half an hour.