Title Update, Specialization issue and Return to Ostagar Update
#4276
Posté 21 janvier 2010 - 03:59
#4277
Posté 21 janvier 2010 - 04:02
rruffo wrote...
I'll tell you guys what ! Bethesda released their DLC perfect with Fallout 3 , they had a steady stream of release's the content was solid they released it digital AND retail ( very smart ) the price was decent and after all material was released the gave us the GOTY version and that was a great price. they made money and we had many hours of gaming everybody was happpy !
That's not true at all. Iirc 2 of the 4 DLC got pulled in the same manner as RTO. Beth and bugs are a given.
The Pitt was an abomanation the first time. Large yellow triangles if my memory serves me correctly.
Modifié par Dr Bawbag, 21 janvier 2010 - 04:04 .
#4278
Posté 21 janvier 2010 - 04:03
rruffo wrote...
I'll tell you guys what ! Bethesda released their DLC perfect with Fallout 3
Actually Fallout 3's DLC's have been some of the most buggy DLCs released to date, not to mention delay central.
Finally, I will always prefer any other option to a software house that gives in to Microsoft's bribe money and releases platfiorm-exclusive DLC's (no matter if after a few months they go back on their word and release on the other platform as well).
Whether Bioware has or not a simultaneous release agreement with Microsoft, it'll always be better than that.
Even without counting the omnious and often plainly unfitting (hello mothership Z) storylines, Fallout 3's DLC were a trainwreck basically under every aspect.
With their Exclusive DLC stunt bethesda lost a lot of respect from me (not that they had so much of it before, given that their writing and stories are just sub par).
So yeah, Bioware isn't shining in the RtO situation, but there's always worse out there.
Modifié par Abriael_CG, 21 janvier 2010 - 04:10 .
#4279
Posté 21 janvier 2010 - 04:07
#4280
Posté 21 janvier 2010 - 04:21
#4281
Posté 21 janvier 2010 - 04:33
#4282
Posté 21 janvier 2010 - 04:38
#4283
Posté 21 janvier 2010 - 04:42
#4284
Posté 21 janvier 2010 - 04:43
#4285
Posté 21 janvier 2010 - 04:47
zengetsu666 wrote...
fallout was riddled with bugs on the ps version and even now it still freezes on the dlc packages but at least they put somthing out to keep the fans happy
Now there is a piece of "Gamer Logic." Who cares if it is Bug Ridden and locks up the unit it is played on! As long as they have it!
Let me guess. No one complained about the Bugs or Lock ups right, because they were just Happy to have it? LOL
#4286
Posté 21 janvier 2010 - 04:51
#4287
Posté 21 janvier 2010 - 04:53
AlmondBrown wrote...
zengetsu666 wrote...
fallout was riddled with bugs on the ps version and even now it still freezes on the dlc packages but at least they put somthing out to keep the fans happy
Now there is a piece of "Gamer Logic." Who cares if it is Bug Ridden and locks up the unit it is played on! As long as they have it!
Let me guess. No one complained about the Bugs or Lock ups right, because they were just Happy to have it? LOL
yep people thought great the dlc hit for fallout they didn't care it was bug ridden but meh even though they delayed fallout expansions they kept you informed on them this is just bull now with rto
#4288
Posté 21 janvier 2010 - 04:55
DD_74 wrote...
First of all Let's make this simple. I have worked in software development environments before and it is difficult to get a completely bug free version of a product, especially if it is to play nice with multiple platforms. Release dates etc are usually marketing or management issues. They think that if there is no release date then people will lose interest in the game/DLC what have you and then they lose money. Missing release dates is common, especially in game development. I once worked on a project for a trading firm that was supposed to give clients RT updates of market values and monitor some trading software that was released prior to my team taking the project over.
We had to rework some poor programming on the original program before getting the new software to run properly. Problem was that we did not discover this until testing. Fortunately for us we were using the agile development model and discovered this issue relatively quickly. Bottom line is it is difficultto develop bug free software period, as we as gamers should be all to familiar with since many times we might make use of glitches in programming to power level some character. In fact there is such a glitch in DA already and the actual game took a lot of time in development.
It is a fun game. THe issues I have with DLC are these:
1) When the content is purchased and the added value is less than the purchase price. e.g. Wardens keep is not all it was hyped up to be, further after getting rid of the demons you can not go back into the building. You are promised further developments if you let the old mage continue his research, but these never come to fruition. So we are teased about potential value that does not exist and will never exist. Why bother with the dialogue then?
2) If I purchase something and it is faulty for what ever reason then at the very least I want the company to acknowledge that there were some bugs, that they are going to fix the issue and when it is fixed that I will be given the latest version free since I had already paid for it.
3) If said company is aware of a bug, and is aware of how to regain lost content for example, then the solution should be posted or easily obtainable.
4) Charging someone for something, failing to deliver a workig product and then not offering any apologies is just poor customer service. It basically says yeah we are gonna fix it but we won't tell you when it will be fixed ...... and further we ccould care less about you the customer. Face it games exist because we purchase them. If we suddenly lost interest in a particualr company because of how they treat their customers, then they ultimately go out of business.
5) The reason everyone is blaming EA is because it is their logo on the title screen. They are the parent company and the tech support number is to EA games not Bioware. It does not matter if it was Bioware's puppy, the fact is the parent of the owner of said puppy usually gets the majority of the blame.
6) This is true in most development environments: the people working on the new content or patches etc are usually not the same ones that designed the original product. This is due to the fact that most skilled programmers can work on a patch, but your lead game designers make you the real money in terms of new product i.e. games to market. So these guys are usually pulled to develop something new and shiny to sell, and some entry level hack is working on the fix for the older program. This is even more true in large production environments.
Game development is difficult. Game development is even more difficult for multiple platforms. The real issue is not the end product itself but the fact that it was released and it had bugs and these bugs went unacknowledged by the company. They failed to say we are working on it and we know you paid for it, here is your money back or something. I would not have been as upset if I had received a simple e-mail saying that we are aware of your recent purchase and it has these known issues etc..
Great post. My fear for years is that gaming companies will abandon multiple platform.
I like PC gaming. I refuse to buy a console.
I am more commenting in my posts over the past month that the situation with this DLC simply amounts to bad business practices in regard to customer satisfaction, and ultimately (and just because I want companies to thrive) a possible hurt on the bottom line for EA/Bioware for not having it readily available before the launch of their next big game (ME2).
I am also a bit upset that I bought the points (so yes, the company already has my money), but have nothing to spend it on.
Once I have ME2 I may not return to DA. I know after I bought a few games I moved on from Fallout 3 and did not even bother with their 5 DLC offerings.
No matter who is at fault, it can't be a pretty sight, for someone(s).
I think the solution is for companies to have more bullets in the gun at release, and make sure DLC is well on its way to being able to be released...I run a business too. You have to remove the obstacles well before you offer a product. If these obstacles were unkowns, then hopefully they learn from it. I am confident they will.
Presently in NJ, Cablevision and Scripps are fighting over who is at fault for Cablevision no longer carrying Scripp's Food Network and HGTV...guess what?...the customer does not care who's fault it is...we just want the product we feel we deserve as consumers.
Wanting something and expressing displeasure does not mean "we don't have a life" as many people like to fall back on when they think people are whining.
Again, I hope in the future gaming platforms, and gaming companies can strive for a more seamless DLC system. It would be shame to see more games that are exclusive to specific platforms. That just defies marketplace logic if I am the CFO who is charged with maximizing profit and potential, unless multiple platforming is more costly and difficult than the potential profit merits...this I am not educated enough on.
Modifié par Little Paw, 21 janvier 2010 - 05:00 .
#4289
Posté 21 janvier 2010 - 05:04
#4290
Posté 21 janvier 2010 - 05:05
rruffo wrote...
consider the size of fallout
... and the fact that the 70% of it was empty wasteland...
#4291
Posté 21 janvier 2010 - 05:11
7 days without an update. Oh Bioware, you so crazy.
<3
#4292
Posté 21 janvier 2010 - 05:17
DLC is a brand new market in the last couple of years, and BioWare hasn't had many games to try it out on. I'm willing to bet that the Mass Effect DLC was an afterthought once ME1 was developed and released, based on the fact that the only character to have additional dialogue is Commander Shepard. None of the party members make any reference to Asteroid X57 or Pinnacle Station, which tells me that the voice actors never did any dialogue pertaining to it. Trying to get them all back into the studio for a short DLC package like Bring Down The Sky or Pinnacle Station probably doesn't make much cost-sense.
Having said that, from what I've seen with the release of DA:O, the upcoming release of ME2, and the strategies being employed with their upcoming DLC, it looks to me that instead of developing DLC *after* release, they have plans for all DLC finalized *before* release. But take note, I'm talking about the planning stages, not the development stages.
I'm speculating here, but I think RtO was on the drawing board well before DA:O was released, and that the writing and voice recording were all done. Once DA:O was released, the team then had time to focus on the post-production full time for RtO and the upcoming Awakening expansion.
Shale originally was not going to be in DA:O. It was going to be cut from the game entirely. Instead, it was made into day one DLC and put back into the game.
Warden's Keep is an example of DLC that went smoothly, and while not entirely canon or dependant to play DA:O in it's entirety, it shows that planning out additional content for major projects prior to release is a better idea than developing DLC post release.
This is just a theory though, based on interesting little facts I've noticed -- present or absent -- in the DLC that Bioware has thus far released for ME1 and DA:O
Modifié par Goth Skunk, 21 janvier 2010 - 05:18 .
#4293
Posté 21 janvier 2010 - 05:21
#4294
Posté 21 janvier 2010 - 05:23
Goth Skunk wrote...
You're getting what you want, you're just getting it later than planned, and BioWare is already embarrassed enough by this mess up.
Are they?
If they are, they sure are good at hiding it. Similar mess-ups (actually lesser mess-ups) by other software houses have resulted in CEOs writing themselves (or through the Community managers, but in their name) some very apologetic and informative posts.
I don't think I ever seen Ray in this forum, nor anyone posting an apology from him, or anyone higher up in the Bioware ranks. I see no information.
The impression I'm given is that they think that all is good, and that their customers don't really deserve being kept updated on a regular base. Let's not even talk about someone higher up than a poor blameless community manager coming here to take off his hat and give the customerbase an apology for the mess-up.
Modifié par Abriael_CG, 21 janvier 2010 - 05:25 .
#4295
Posté 21 janvier 2010 - 05:25
#4296
Posté 21 janvier 2010 - 05:25
rruffo wrote...
...I WANT MY 5 BUCKS BACK !
Which is an interesting point. I don't quite understand how Bioware aren't obligated to refund a persons money if they demand it. Many people purchased this product legitimately under a false pretence. They have paid for a product that was to be delivered to them by a certain date. Surely this is a case of false advertising? Just from a business point of view, there must be grounds for compensation one would think - the very least of which would be a full refund of any money spent.
I don't understand how Bioware can legally hold peoples' money on a product that they falsely advertised and which they haven't delivered. I know it's "only $5"; but the sum of money really isn't the issue.
Modifié par T1l, 21 janvier 2010 - 05:28 .
#4297
Posté 21 janvier 2010 - 05:28
T1l wrote...
Which is an interesting point. I don't quite understand how Bioware aren't obligated to refund a persons money if they demand it.
Because the purchase form clearly states that the points are non-refundable.
#4298
Posté 21 janvier 2010 - 05:29
Dragon Age: Origins - Awakening will be the one to fuss over if any problems happen.
#4299
Posté 21 janvier 2010 - 05:30
#4300
Posté 21 janvier 2010 - 05:30
Abriael_CG wrote...
Because the purchase form clearly states that the points are non-refundable.
So there is zero grounds for people who have purchased a product which has been falsely advertised?
That can't be right. I'm not in business, I’m a cop, I don't know the finer points of legal matters regarding retail... but that doesn’t seem right.




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