15 réponses à ce sujet

[mogortheogre]

 Hey, I redeemed my codes on the website successfully, yet when I open DA:O, the DLC is still not available for me to download. I got my codes from steam if that makes a difference.

Yes, I have restarted DA:O multiple times.
Yes, I have logged in an out repeatedly.
Yes, I searched the forum for this problem, but couldn't anything that related to me, so sorry if this has been brought up before.

If anyone has any ideas, please tell me .

[Vranican]

I have seen a lot of posts with people saying similiar things. Are you redeeming you codes from the games start menu? I was wondering if people are going directly to the website and redeeming verses doing it through the game. Try these instructions and if it doesn't work please post at what point it went wrong and the error.



To redeem:

1. Start Game

2. Log in with your BioWare/EA Online Account (from the game, not the website)

3. From the Dragon Age: Origins Main Menu, select "Downloadable Content"

4. Select "Redeem Code" (it's the "Y" on 360)

5. Follow the on-screen instructions

*Code expires April 30, 2010.*

[Manneredcorpse]

it directs you to the website for entering the code

[Vranican]

Manneredcorpse wrote...

it directs you to the website for entering the code

If you are referring to step 2. I may have over simplified, what I ment was let the game direct you to the website, don't go there directly yourself. I'm not a programmer, but it seems that the game has to sync with the EA account. I suspect going to the website directly and not launching the game could be the cause of the problem for a few people.

[mogortheogre]

Yeah, I went to the website straight from the game, and made sure I was logged in when I did it. If I can't get it to work I'll just try again later or something.

[DrogonSkye]

Some of my stuff downloaded in game going through the journal menue. It took awhile but not all of it downloaded sucessfuly. got my Dalish Ring And tome but blood armour ,stone keep, and one other said download failed. And the download option bar is greyed out. Any Ideas on how to get the rest of my DLC?

[Magrus]

Having the same issues myself. My items are downloading, except the Memory Band, which reset to 0% twice now. The only one to actually install itself was the Luck Stone. It would be nice to be able to just find a way to click install and have it be done with. However, it doesn't seem there is a way for me to be able to do that. Anyone have any idea how this game shifts from a complete download to installing this content?

[Vranican]

DrogonSkye, are you using Steam or some other direct to drive service for DA:O? I would normally recommend deleting the DLC on your drive and then doing a clean re-install. However, it is possible it will not let you re-download the DLC without some kind of customer service support. It could be that it see's the files on your drive and doesn't give the option to download (deleting the files would fix), or it could be the server side recorded they have already been downloaded (ie.. they activation key used) and won't allow another download.



Magrus, what platform are you using? I only have the 360 version atm, PC is arriving later today. When I start my game it always does a 'Validating DLC' I believe this is the point where the game checks for any addition items/quests/etc and the DLC files you have are added to the game.

[Magrus]

PC, I did the pre-order thing through www.direct2drive.com a few months ago. Blah, now the game is having server errors. It would have made a hell of a lot more sense to just bundle these items into my download, that way I could play the game with them when I got it rather than waiting for days in order to do so.

[Vranican]

Magrus,

That's exactly why I prefer Gamestop instore pick-up. Getting the key codes and the game at the same time, but they were sold out of the CE pre-orders. I'm not sure if it means anything but when I was looking through the forums most the people having problems with the DLC seemed to be using either Steam or D2D. Could be a fluke, could be something like you have to start a new game after all the DLC is downloaded to see it. I would recommend re-installing the game in your case. The D2D server must have been slammed hard last 2 days. Then seeing if you can get the DLC.

[Magrus]

Yeah, I uninstalled and reinstalled it, started a new game, all of that. I suppose I'll just wait it out and try next week or something.

[danne98]

this part in the troubleshooting worked for me with a digital copy off the game.



....3.2.1. Making sure the Dragon Age Updater Service installed properly



1.) Press the windows key + R (or click Start and then RUN) and type in services.msc and press ENTER

2.) Locate the Dragon Age: Origins - Content Update in the list of services.

3.) If i t's not listed, go to 3.2.3 otherwise go to 3.2.2



....3.2.2. Manually start the Dragon Age Updater Service if present



1.) Press the windows key + R (or click Start and then RUN) and type in services.msc and press ENTER

2.) Locate the Dragon Age: Origins - Content Update in the list of services.

3.) Right click it and select START

4.) If nothing happens, run the game check the DLC content section again

5.) In case of an error or a timeout go to 3.2.4



....3.2.3. Installing the Dragon Age Updater Service if it's missing

[Doc5thMech]

I've been having this issue with version 1.0. running windows Vista Ultimate, Stone Prisoner and Wardens purchased in game via on-line points system. Points deducted, shows up as registered in my profile. Tech. Support even tried a different e-mail address/system which I initiated just for this problem. Issue was not yet resolved as of 25 November. See below



Dragon Age Origins | DLC issue



Discussion Thread Response (Charles)

11/25/2009 09:50 AM

Greetings,



Thank you for contacting Dragon Age: Origins support, and for your continued patience while we address this issue.



We have discovered that there was an issue with DLC either not being visible or being download correctly on certain console platforms, and we are working to get this addressed as quickly as possible. Please refer to: http://help.dragonage.com for the latest up-to-date developments on this issue, as our 'Hot Topics' list is updated as we investigate and resolve these items as they come up.



If you are playing Dragon Age: Origins on the PC, please refer to this FAQ and perhaps it will apply to your situation:

http://help.dragonag...p?p_faqid=23666





Thank you again for your continued patience and support, and best of luck in your Fereldan adventures.



Regards,



Electronic Arts Customer Support

http://help.dragonage.com

[Ciper666]

big thanks to danne98 - manually starting the dragon age updater really did the trick.

[therealbird]

Many thanks to danne98 again! That did the trick!

[oxygene1]

hi everyone !!! 


I  have the dragon age Ultimate Edition but the  DLC are  notunlocked I have download the dlc
but  it seems  unauthorized  in the menu of download content 
the whitch hunt not working says it needs patch 1.4 but already have the patch 1.4


only the awakening works !!!!
help me   please
thank you

Modifié par oxygene1, 08 mars 2011 - 01:18 .