Seriously, it's been 24 hours since release and there are a lot of folks having problems with registration (Product Key Already in Use, DLC's not showing up, etc.). Would it kill you to give us even one update? My trouble ticket is sitting unanswered on your help site without any input from your support team (beyond the initial chat session...a function which is apparently gone now).
It would really help you tamper down the vitriolic posts if you just gave us some indication that you're working on things and that you're aware there are issues still.
EA please, just give us a sign that you're on the case?
Débuté par
lilhepcat1
, nov. 04 2009 03:54
Retour en haut
#2
Posté 04 novembre 2009 - 04:01
AdrianaLopezForero
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- BioWare Employees
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- 88 messages
#3
Posté 04 novembre 2009 - 04:27
Rumple4ever
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- Members
- 5 messages
very good info. trying it now to see if the blood dragon armor redeem will work for me
#4
Posté 04 novembre 2009 - 04:30
UlricKerensky
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- Members
- 102 messages
Yeah, it would really help tame my rage if EA said something. I have a registry code already used issue that I'm waiting on. It's really burning my hash. Really, EA- you want to change your rep for crapping all over the customer, start HERE AND NOW.
#5
Posté 04 novembre 2009 - 04:36
BomimoDK
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- Members
- 806 messages
i've got 3 words or more for you. EA DIDN*T MAKE THIS GAME!!! why do people always think that? bioware, get away from EA, your duly deserved credit is going their way now and that's not right.UlricKerensky wrote...
Yeah, it would really help tame my rage if EA said something. I have a registry code already used issue that I'm waiting on. It's really burning my hash. Really, EA- you want to change your rep for crapping all over the customer, start HERE AND NOW.
rest assured that BIOWARE is working on the problems allready, these guys have a high standard of quality and i don't think they'll accept EA level og quality.
seriously, EA's just their distributor. *shakes head and sniffles in badly tempered disbelief*
#6
Posté 04 novembre 2009 - 04:40
AdrianaLopezForero
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- BioWare Employees
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- 88 messages
We are working on the problems and we appreciate your feedback.
My sincere apologies about all the issues.
My sincere apologies about all the issues.
#7
Posté 04 novembre 2009 - 04:44
lilhepcat1
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- Members
- 20 messages
Are you a bioware or EA support rep? If so, do you acknowledge the issue with the Product Key Is Already In Use problem and accept responsibility for it? Or are we going to have to purchase another key to get this thing to work? I would hope the latter isn't even a possibility.
#8
Posté 04 novembre 2009 - 04:50
Mikka-chan
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- Members
- 433 messages
I've sent three messages to Bioware, one to EA, and one to Impulse. I've gotten no response to any of them.
My problem is simple: although I am registered as owning the game here on this site, I cannot play the game I paid for because I cannot get past the EA activation due to the fact that, apparently, the accounts are not linked. Typing my key in the EA activation window over and over does not get me anywhere, I fear, and I do not know what I can do right now to actually play the game I bought rather then EA prodding me to 'buy the game' (again).
Put plainly: what do I do? How do I make it work? How long will I be waiting?
My problem is simple: although I am registered as owning the game here on this site, I cannot play the game I paid for because I cannot get past the EA activation due to the fact that, apparently, the accounts are not linked. Typing my key in the EA activation window over and over does not get me anywhere, I fear, and I do not know what I can do right now to actually play the game I bought rather then EA prodding me to 'buy the game' (again).
Put plainly: what do I do? How do I make it work? How long will I be waiting?
