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EA wins Worst Company in America award again...


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#251
AngryFrozenWater

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Stan, that first paragraph doesn't make sense. Without Georges Braque, Pablo Picasso and others there wouldn't be cubism. At least not at that time. Things would be different for European painting, sculpture, music, literature and architecture. One cannot remove the creative elements and hope to get the same results by replacing them with others. Creativity is not as predictable as a method to produce sugar.

Modifié par AngryFrozenWater, 10 avril 2013 - 04:28 .


#252
AresKeith

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@Allan is it true that EA once tried to.change Bioware's name?

#253
Allan Schumacher

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AresKeith wrote...

@Allan is it true that EA once tried to.change Bioware's name?


I have not heard anything like that, though I started in 2009.  I would be surprised, because I think the BIoWare name is a decently recognized brand compared to a lot of others.

There was some concern about the name being overused when BioWare had its brief stint as its own label.  I think that that was more of an initiative by Ray however, and probably had some level of "You can't be a WHOLE label with just Edmonton, Montreal, and Austin!"  But that is speculation on my part.

In any case, that no longer seems to be the case.

#254
In Exile

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Xewaka wrote...
Not only that, but due to abusive clauses on the mortages, you still owe the bank the loan money after they take your home away.


What abusive clause? Do Americans have special provisions can go beyond the usual right to make up collateral shortfalls?

#255
redBadger14

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People really need to gain some perspective. I mean really, EA?

Bank of America has ruined countless people's lives, and Monsanto is, well, Monsanto.

Plus, I've personally dealt with Comcast before. Their internet service sucks, their customer service sucks, and they're still billing us every month for cable even though we dropped them completely.

The worst thing EA handled was the SimCity server issue. ME3 ending doesn't count, because people are determined to be pissed at that for no reason.

God, has society really become so incredibly stupid?

#256
Kleli

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I find EA's defense very strange. Instead of trying to improve they hide behind the fact that others are worse than them. That they even respond to something like this and have to use companies that have done really bad things that have damaged this planet is very telling.

I do not agree with EA being the worst company. There are without a doubt companies out there that are far worse. But EA is working very hard to push their costumers away. The COO of EA is calling a huge part of the their fans angry nerds because they are not happy with the last part of the third game in the Mass Effect trilogy. That's not really the best way to treat your costumers and avoid "winning" polls like this. It shows just what EA needs to improve.

They seem to think that they are perfect and do not really need to improve just because people are still buying their products. Everyone that disagrees with them are apparently angry nerds. But the fact is that if EA did their job properly they wouldn't be voted worst company.

EA can avoid embarrassments like this if they just start being a little more humble and actually listen to their fans.

I really don't like the ending of Mass Effect 3 but I still consider myself a Mass Effect fan. I love this universe that BioWare have created and that's also why I care so much about it. However EA's attitude in all this is that because I don't like every part of one of their products my opinion is less worth and they want me to go away. It's very hard not to hate a company that acts like that.

Modifié par Kleli, 10 avril 2013 - 05:41 .


#257
slimgrin

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redBadger14 wrote...

People really need to gain some perspective. I mean really, EA?

Bank of America has ruined countless people's lives, and Monsanto is, well, Monsanto.

Plus, I've personally dealt with Comcast before. Their internet service sucks, their customer service sucks, and they're still billing us every month for cable even though we dropped them completely.

The worst thing EA handled was the SimCity server issue. ME3 ending doesn't count, because people are determined to be pissed at that for no reason.

God, has society really become so incredibly stupid?


No, they just pay attention.

#258
Ninja Stan

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AngryFrozenWater wrote...

Stan, that first paragraph doesn't make sense. Without Georges Braque, Pablo Picasso and others there wouldn't be cubism. At least not at that time. Things would be different for European painting, sculpture, music, literature and architecture. One cannot remove the creative elements and hope to get the same results by replacing them with others. Creativity is not as predictable as a method to produce sugar.

Unless all those artists were regularly working together to produce paintings, you're describing a different situation. No, you're certainly not going to replace Sammy Hagar with David Lee Roth and have the same Van Halen sound and lyrics, but you can definitely replace a member of the Polyphonic Spree collective without having a noticeable effect on the next album.

Replace Stephen King with Clive Barker and you're going to have a very different book, but replace my buddy Brett with a different cameraperson and the film is still going to look the same.

Videogames are a collaboration between dozens of creative people, very few of whom are absolutely irreplaceable, not that the customers are likely to be able to tell the difference anyway. Can you tell you did the script punching up on your favourite movie? Can you tell which screenplay writer wrote which part? Can you even tell whether a scene that was improved was improved by the new writers or original writing that hasn't been changed? That's the kind of thing I'm talking about.

So unless you can readily distinguish John Epler's dialogues from Jon Epp's, I don't think a change in creative personnel will have quite the effect you think it will. Heck, do you even know what John Epler or Jon Epp do? Or how those dialogues would change if done by Johno Ebenger and Jonathan Perry instead? Or what would happen if John Campbell or John Winski got a hold of them? (Those are all real names, by the way.) I doubt anyone would be able to tell the difference.

#259
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redBadger14 wrote...

Bank of America has ruined countless people's lives, and Monsanto is, well, Monsanto.

Doesn't look like Monsanto is on the list, else I'd be really peeved.

#260
Eternal Napalm

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Bank of America had the brilliant and benevolent rulers of America dictate to them they had to give loans to subprime borrowers based in the guise of "fairness", not credit.

Don't you forget it.

#261
Ninja Stan

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Kleli wrote...

I find EA's defense very strange. Instead of trying to improve they hide behind the fact that others are worse than them. That they even respond to something like this and have to use companies that have done really bad things that have damaged this planet is very telling.

I doubt you work at an EA studio and are aware of what policies they've adopted or changes they are making internally. The companies Mr. Moore referenced were other entrants in the same poll.

I do not agree with EA being the worst company. There are without a doubt companies out there that are far worse. But EA is working very hard to push their costumers away. The COO of EA is calling a huge part of the their fans angry nerds because they are not happy with the last part of the third game in the Mass Effect trilogy. That's not really the best way to treat your costumers and avoid "winning" polls like this. It shows just what EA needs to improve.

Mr. Moore is referring to some of the people complaining, and details specifically which ones he's referring to. It's those that are making unreasonable demands and complaints, which is a far cry from "all their fans" and "a huge part of their fans." He didn't use the term "angry nerds" and his only mention of the ME3 endings were to say that they were part of the complaints EA received last year.

They seem to think that they are perfect and do not really need to improve just because people are still buying their products. Everyone that disagrees with them are apparently angry nerds. But the fact is that if EA did their job properly they wouldn't be voted worst company.

EA can avoid embarrassments like this if they just start being a little more humble and actually listen to their fans.

You mean he should start saying things like this?

"I’ll be the first to admit that we’ve made plenty of mistakes."
"We owe gamers better performance than this."
"We are committed to fixing our mistakes."
"Over the last three weeks, 900,000 SimCity players took us up on a free game offer for their troubles. We owed them that."
"We’re constantly listening to feedback from our players..."
"We can do better. We will do better."

I'm not sure which blog entry you were reading, but he said all those things in the blog entry we're discussing in this thread. He said them directly; those are direct, copy-and-paste quotes.

I really don't like the ending of Mass Effect 3 but I still consider myself a Mass Effect fan. I love this universe that BioWare have created and that's also why I care so much about it. However EA's attitude in all this is that because I don't like every part of one of their products my opinion is less worth and they want me to go away. It's very hard not to hate a company that acts like that.

It can't be that hard. They don't act like that and you're hating on them pretty easily, even going so far as to say they're not saying or doing things that Mr. Moore directly said EA was going to do. Sure, it's your prerogative to not believe them, but you can't say that Peter Moore isn't doing anything about it.

Modifié par Ninja Stan, 10 avril 2013 - 05:55 .


#262
Neoleviathan

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The first time was justified I felt like, I do find it strange that they earned it again. There are worse companies out there, allot worse. But then again there was Sim City, I forget about that one becuase I had no emotional investment in it. So I guess there would be allot of bad feelings now so soon after that game's release. They toned down the inflamatory rhetoric & seem more interested in better relationships now, they got rid of the guy that was laughing at everyone over the day one dlc thing. So things have been better.
The only thing that irks me lately is the way they're throwing LBGT issues in everyones face. I love that games arn't discluding LGBT and Bioware has done an awesome job. But EA keeps bringing it up, & especially when they're in a talk about why people dislike them. The way they talk about it, and when, makes it seem dishonest to me. And they talk about it as if their support for LGBT is the reason why people don't like them. Like they're making some white knight image of themselves. Better inclusion is something to be worked for and Bioware deserves its cred, but to me this coming from EA sounds like something their PR department planned.

Modifié par Neoleviathan, 10 avril 2013 - 06:00 .


#263
Ninja Stan

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Neoleviathan wrote...

The only thing that irks me lately is the way they're throwing LBGT issues in everyones face. I love that games arn't discluding LGBT and Bioware has done an awesome job. But EA keeps bringing it up, & especially when they're in a talk about why people dislike them. The way they talk about it, and when, makes it seem dishonest to me. And they talk about it as if their support for LGBT is the reason why people don't like them. Like they're making some white knight image of themselves. Better inclusion is something to be worked for and Bioware deserves its cred, but to me this coming from EA sounds like something their PR department planned.

Besides Peter Moore's latest blog entry, where is EA "throwing LBGT issues in everyone's face"? Where do they keep "bringing it up," "especially when they're in a talk about why people dislike them"? Can you provide links, because that doesn't sound to me like something they would do? Thanks.

#264
Midz

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All it shows is the irrelevance of internet polls to anything real ,including those on Bioware forums..apart from representing an insular belief in entitlement.

#265
redBadger14

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slimgrin wrote...

redBadger14 wrote...

People really need to gain some perspective. I mean really, EA?

Bank of America has ruined countless people's lives, and Monsanto is, well, Monsanto.

Plus, I've personally dealt with Comcast before. Their internet service sucks, their customer service sucks, and they're still billing us every month for cable even though we dropped them completely.

The worst thing EA handled was the SimCity server issue. ME3 ending doesn't count, because people are determined to be pissed at that for no reason.

God, has society really become so incredibly stupid?


No, they just pay attention.

Paying attention would require EA to not win this poll, hence your argument is invalid.

Since EA won this poll, yet again, two years in a row society (or at least those who vote on the poll) demonstrated how stupid they really are. There's really no defense for this. EA isn't the best company, and what company is really? However the worst company in America? 

Did we forget Exxon just caused a huge oil spill. Like within the last week?


Filament wrote...

redBadger14 wrote...

Bank of America has ruined countless people's lives, and Monsanto is, well, Monsanto.

Doesn't look like Monsanto is on the list, else I'd be really peeved.

I'm peeved that it wasn't on the list.

Modifié par redBadger14, 10 avril 2013 - 06:21 .


#266
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redBadger14 wrote...

Filament wrote...

redBadger14 wrote...

Bank of America has ruined countless people's lives, and Monsanto is, well, Monsanto.

Doesn't look like Monsanto is on the list, else I'd be really peeved.

I'm peeved that it wasn't on the list.

Well Monsanto's biggest crimes aren't really consumer oriented per se, unless you have a problem with GMOs from a public health standpoint. My problem with them is their racket of the agriculture industry and its effect to crush the livelihood of small farmers around the world.

#267
Isichar

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I wouldn't mind EA if they could effectively keep the business aspect out of the game. I like buying something and feeling like its actually mine. With EA your basically just buying the right to play their product, during which your constantly getting in-game advertisements. Plus lets not forget with micro transactions you can now pay for the ability to cheat...

EA has made decisions that I have personally been impressed with before, they have some genuinely great titles under their name but their stubbornness to key issues has long since gotten old, I certainly dont expect them to change their ways at this point (in particular if it is actually profitable (pretty much the only/main way EA measures consumer satisfaction I would imagine)) so I doubt peoples opinion of EA will change all that much.

#268
redBadger14

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Filament wrote...

redBadger14 wrote...

Filament wrote...

redBadger14 wrote...

Bank of America has ruined countless people's lives, and Monsanto is, well, Monsanto.

Doesn't look like Monsanto is on the list, else I'd be really peeved.

I'm peeved that it wasn't on the list.

Well Monsanto's biggest crimes aren't really consumer oriented per se, unless you have a problem with GMOs from a public health standpoint. My problem with them is their racket of the agriculture industry and its effect to crush the livelihood of small farmers around the world.

Those are my problems with them as well. My father's side of the family were all raised on farms, and my mother's side are huge Italian cooks. Making, and eating, organic and good food are something we take very seriously.

What EA has "done," i.e. "caused" ME3 fans to hate the ending, is pathetic and miniscule compared to what Monsanto is doing.

#269
slimgrin

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redBadger14 wrote...


What EA has "done," i.e. "caused" ME3 fans to hate the ending, is pathetic and miniscule compared to what Monsanto is doing.


-EA had nothing to do with the ending. Do some homework.

-I'm pretty sure all the entitled people who voted for EA realize the difference between them and Monsanto. Good luck protesting against Monsanto.

#270
Cyonan

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On the topic of Moore's blog post about this the sentiment of "We can do better. We will do better" is nice to hear from them, but we do need to see them doing it at this point. It's going to be a very long road to get their reputation back up either way.

There are a few points that I don't think he's really hitting that well though:

> SimCity always online. I get that whoever put that system in place had this vision for an online multiplayer experience(and it could be an interesting idea if executed differently), and I get that DRM is a very bad word among gamers, but regardless of that it is still DRM. Even if that wasn't the first goal of the system, it is DRM, and trying to claim it is not is probably not helping you.

> 45 million registered Origin users. I'm one of them, but only because I had to be if I wanted to play Mass Effect 3. I didn't like it when Valve did it to me on Half-Life 2, and I didn't like it when EA did it for Mass Effect 3. It's not so much that we're proving the nay-sayers wrong as much as we're being forced to use the system if we want to play certain games.

I agree completely on the idea that there is room for Origin as a competitor to Steam however. One company holding that much of the market is never a good thing, even if they are Valve. Competition is a good thing for consumers.

I enjoy quite a few of their games, but ultimately what turns me off of a lot of the ones I'm interested in is the business practices that I'd rather not deal with. That is what happened with SimCity for me(the always on playing a fairly big part in this, as well as lying to us about it requiring the servers).

#271
Sajuro

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-reads thread title- (╯°□°)╯︵ ┻━┻

#272
Kleli

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Ninja Stan wrote...

Kleli wrote...

I find EA's defense very strange. Instead of trying to improve they hide behind the fact that others are worse than them. That they even respond to something like this and have to use companies that have done really bad things that have damaged this planet is very telling.

I doubt you work at an EA studio and are aware of what policies they've adopted or changes they are making internally. The companies Mr. Moore referenced were other entrants in the same poll.

It's true that I don't work at an EA studio and don't know what they are trying to do to improve. I can only draw my conslusion from the things I've seen as a costumer.
I know he is refering to the other entrants in the poll. But why did he have to chose the worst ones to prove his point?

Ninja Stan wrote...

Kleli wrote...

I do not agree with EA being the worst company. There are without a doubt companies out there that are far worse. But EA is working very hard to push their costumers away. The COO of EA is calling a huge part of the their fans angry nerds because they are not happy with the last part of the third game in the Mass Effect trilogy. That's not really the best way to treat your costumers and avoid "winning" polls like this. It shows just what EA needs to improve.

Mr. Moore is referring to some of the people complaining, and details specifically which ones he's referring to. It's those that are making unreasonable demands and complaints, which is a far cry from "all their fans" and "a huge part of their fans." He didn't use the term "angry nerds" and his only mention of the ME3 endings were to say that they were part of the complaints EA received last year.

Sorry, I was refering to the letter here: http://www.dorkly.co...pany-in-america

Ninja Stan wrote...

Kleli wrote...

They seem to think that they are perfect and do not really need to improve just because people are still buying their products. Everyone that disagrees with them are apparently angry nerds. But the fact is that if EA did their job properly they wouldn't be voted worst company.

EA can avoid embarrassments like this if they just start being a little more humble and actually listen to their fans.

You mean he should start saying things like this?

"I’ll be the first to admit that we’ve made plenty of mistakes."
"We owe gamers better performance than this."
"We are committed to fixing our mistakes."
"Over the last three weeks, 900,000 SimCity players took us up on a free game offer for their troubles. We owed them that."
"We’re constantly listening to feedback from our players..."
"We can do better. We will do better."

I'm not sure which blog entry you were reading, but he said all those things in the blog entry we're discussing in this thread. He said them directly; those are direct, copy-and-paste quotes.

Saying is one thing but doing is something else. Again I was refering to the COO's response here: http://www.dorkly.co...pany-in-america
The tone in that letter isn't very humble in my opinion.

Ninja Stan wrote...

Kleli Wrote...

I really don't like the ending of Mass Effect 3 but I still consider myself a Mass Effect fan. I love this universe that BioWare have created and that's also why I care so much about it. However EA's attitude in all this is that because I don't like every part of one of their products my opinion is less worth and they want me to go away. It's very hard not to hate a company that acts like that.

It can't be that hard. They don't act like that and you're hating on them pretty easily, even going so far as to say they're not saying or doing things that Mr. Moore directly said EA was going to do. Sure, it's your prerogative to not believe them, but you can't say that Peter Moore isn't doing anything about it.

I'm not hating EA. But I can understand why some people do. Again words are not enough, I want to see EA actually change.

I'm just a costumer that so far have enjoyed most of the games from EA but I am worried about some of the decisons and the direction they seem to be taking. I want to continue to enjoy EA's games but if they continue like this the games will be less enjoyful for me and in the end I may chose not to be a customer of EA anymore.
Somehow your response have made me feel the need to again point out that I do not think EA deserves this reward. But I can understand why people voted for them (I didn't vote in the poll). From the responses by EA I get the impression that the COO do not understand why people are voting for them. EA will not be able to improve in the eyes in these people until they understand the problem and fix it. 

But that's just my two cents.

#273
Sajuro

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Isichar wrote...

I wouldn't mind EA if they could effectively keep the business aspect out of the game. I like buying something and feeling like its actually mine. With EA your basically just buying the right to play their product, during which your constantly getting in-game advertisements. Plus lets not forget with micro transactions you can now pay for the ability to cheat...

EA has made decisions that I have personally been impressed with before, they have some genuinely great titles under their name but their stubbornness to key issues has long since gotten old, I certainly dont expect them to change their ways at this point (in particular if it is actually profitable (pretty much the only/main way EA measures consumer satisfaction I would imagine)) so I doubt peoples opinion of EA will change all that much.

I have not seen any in game advertisements in EA games, unless you mean sports games of course but that has always happened and 'realism' lol. As for micro-transactions, you can pay to get advantages but you don't need those to play the game. I have participated in the Microtransactions of ME3 MP because sometimes i just didn't have the patience to go through it and try and get a character I wanted, but I am recognizing that that is only because I'm lazy in the regard and I don't feel like committing hours to silver or gold like that.

#274
Isichar

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Sajuro wrote...

Isichar wrote...

I wouldn't mind EA if they could effectively keep the business aspect out of the game. I like buying something and feeling like its actually mine. With EA your basically just buying the right to play their product, during which your constantly getting in-game advertisements. Plus lets not forget with micro transactions you can now pay for the ability to cheat...

EA has made decisions that I have personally been impressed with before, they have some genuinely great titles under their name but their stubbornness to key issues has long since gotten old, I certainly dont expect them to change their ways at this point (in particular if it is actually profitable (pretty much the only/main way EA measures consumer satisfaction I would imagine)) so I doubt peoples opinion of EA will change all that much.

I have not seen any in game advertisements in EA games, unless you mean sports games of course but that has always happened and 'realism' lol.


If you want an example then look no further then your avatar. Dragon Age Origins contained day 1 DLC that would be advertised incamp regardless of whether or not it was installed. If you did not have it installed it would minimilize the game and go to the store. And ME3's pre-EC ending message was less then ideal.

The kind of advertising you refrence in sports games makes sense, and that actually does not bother me.

Modifié par Isichar, 10 avril 2013 - 07:18 .


#275
Cainhurst Crow

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I still say the electronic manufacturers who are funding raiders in the congo and giving loads of money to warlords to mine their minerals are the worst of the worst, because there's no real way of not knowing your decisions are costing people their lives.

Them, and those bastards who run processed and fast food companies to find ways to cram more salt and more sugar into everything they touch and make them as close to addictive as possible, short of putting cocaine and heroin in their products.