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EA wins Worst Company in America award again...


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#551
hoorayforicecream

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Degs29 wrote...

Ninja Stan wrote...

Keep in mind that the number of people who buy the base game and those who buy DLC are very different numbers. It's not like DLC of any kind has a 100% retention rate. So, even though the development costs are considerably lower, the adoption rates are also comparatively low.


Yeah, I figured that would play a part.  I'd really like to know what the adoption rate is for each DLC....


Javik had a little over 40% attach rate. There is a huge drop off for non-day-1 DLC sales. 

#552
Allan Schumacher

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Degs29 wrote...

What if you offered this computer literacy course at $2 per hour.  Once completed, you then decided to offer a short extended course.  This course offers more of the same for those who want to cover more ground.  You priced this course at $5 per hour.  Your don't think people would question that?


It'd probably depend on how much value they felt they got within the session.  The absolute cost is still low, and if anyone balked at the price they could simply decide to not attend.

People could very well go "I guess the $2 price point wasn't viable for what he was doing."  People may have gotten upset.  They also may not have cared.

#553
Maverick827

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Degs29 wrote...

It just seems to me the value of DLC is way out to lunch, relatively.

You can't really apply price:length like that when looking at it from the developer's perspective, though.  Would you expect a developer to greenlight a project that would sell for $1 and would take 1 hour to play through?  Maybe.  What about $0.30 and a half an hour?  Probably not. A penny for 36 seconds of gameplay is obviously ridiculous.

It's the same reason why not all food products are sold in units of one.  It's just not viable to sell a Skittle for $0.02.

#554
Naughty Bear

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I still remember the votes for the coveted golden poo for last year, further down the line and I still remember the Mass Effect 2 teaser and launch. Time has flown by so quickly without even realising.

It's quite sad really.

#555
RinuCZ

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karushna5 wrote...

I feel considering how many companies in America really do make the world unlivable for some and profit off of misery for a great number, that the vote of EA as the worst company is insulting. ...

My theory is that EA has an "advantage" over other competitors because the poll has been accessible worldwide while many companies cater only to U.S. market.
I know Walmart or Bank of America and some of their affairs but I'm more like an exception in my homeland. On the other hand, Electronic Arts sells its products here and many people know the company.

Off the record, I abstain from voting because it feels to be targeted at American consumers.

Modifié par RinuCZ, 17 avril 2013 - 09:49 .


#556
Beocat

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karushna5 wrote...

I feel considering how many companies in America really do make the world unlivable for some and profit off of misery for a great number, that the vote of EA as the worst company is insulting. ...


I think EA's anticonsumer policies is really what dug them into this hole.  It isn't really about whether a company's act means you live or die...it's how you feel treated by that company.  For instance, if Walmart had a store employee follow every person around in their stores (granted, you'd need a lot of employees to do that), people would be upset, and justifiably so.  It would be insinuating that everyone is a criminal looking to shoplift from Walmart.  Got to use the bathroom?  Well, that Walmart employee is going to be right there in the stall with you watching you do your business.  EA's 'always on' DRM  pretty much is just that....  So while many other companies out there do mistreat or abuse their customers...or are simply incompetent, EA is the only company in the brackets to truly declare war on its customers (through multiple anti-consumer policies) and expected them to like it.  EA dug its own grave there.  Poll or no poll, it's hard to deny that EA is despised by a very very large number of gamers.

Modifié par Beocat, 17 avril 2013 - 10:43 .


#557
Surf28

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:ph34r:[Spam post removed.]:ph34r:

Modifié par Ninja Stan, 18 avril 2013 - 01:04 .


#558
Cyonan

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Beocat wrote...

I think EA's anticonsumer policies is really what dug them into this hole.  It isn't really about whether a company's act means you live or die...it's how you feel treated by that company.  For instance, if Walmart had a store employee follow every person around in their stores (granted, you'd need a lot of employees to do that), people would be upset, and justifiably so.  It would be insinuating that everyone is a criminal looking to shoplift from Walmart.  Got to use the bathroom?  Well, that Walmart employee is going to be right there in the stall with you watching you do your business.  EA's 'always on' DRM  pretty much is just that....  So while many other companies out there do mistreat or abuse their customers...or are simply incompetent, EA is the only company in the brackets to truly declare war on its customers (through multiple anti-consumer policies) and expected them to like it.  EA dug its own grave there.  Poll or no poll, it's hard to deny that EA is despised by a very very large number of gamers.


EA may or may not have been the only company in that poll to do that kind of thing, but they're certainly not the only video game company to pull that kind of stuff.

and yet EA was the only one I saw in the running =P

#559
Noctis Augustus

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Beocat wrote...

karushna5 wrote...

I feel considering how many companies in America really do make the world unlivable for some and profit off of misery for a great number, that the vote of EA as the worst company is insulting. ...


I think EA's anticonsumer policies is really what dug them into this hole.  It isn't really about whether a company's act means you live or die...it's how you feel treated by that company.  For instance, if Walmart had a store employee follow every person around in their stores (granted, you'd need a lot of employees to do that), people would be upset, and justifiably so.  It would be insinuating that everyone is a criminal looking to shoplift from Walmart.  Got to use the bathroom?  Well, that Walmart employee is going to be right there in the stall with you watching you do your business.  EA's 'always on' DRM  pretty much is just that....  So while many other companies out there do mistreat or abuse their customers...or are simply incompetent, EA is the only company in the brackets to truly declare war on its customers (through multiple anti-consumer policies) and expected them to like it.  EA dug its own grave there.  Poll or no poll, it's hard to deny that EA is despised by a very very large number of gamers.


Yeah, the site is called "The Consumerist" for a reason. EA won the award because of how it treats the consumers. I thought that was obvious... I mean why do people hate EA? Because of how they treat you. Day one dlc, rushing the developers, bad customer service (I've already experienced it), annoying DRM, etc. Not to mention calling the people who voted in them "homophobes and Madden haters". They are the most plain obvious money grabbers and treat you with utter disrespect.

#560
Cyonan

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ibbikiookami wrote...

Yeah, the site is called "The Consumerist" for a reason. EA won the award because of how it treats the consumers. I thought that was obvious... I mean why do people hate EA? Because of how they treat you. Day one dlc, rushing the developers, bad customer service (I've already experienced it), annoying DRM, etc. Not to mention calling the people who voted in them "homophobes and Madden haters". They are the most plain obvious money grabbers and treat you with utter disrespect.


You're kind of implying that EA is calling everybody who voted for them homophobes or Madden haters there.

That's not true by any means.

#561
Degs29

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Maverick827 wrote...

Degs29 wrote...

It just seems to me the value of DLC is way out to lunch, relatively.

You can't really apply price:length like that when looking at it from the developer's perspective, though.  Would you expect a developer to greenlight a project that would sell for $1 and would take 1 hour to play through?  Maybe.  What about $0.30 and a half an hour?  Probably not. A penny for 36 seconds of gameplay is obviously ridiculous.

It's the same reason why not all food products are sold in units of one.  It's just not viable to sell a Skittle for $0.02.


You've lost me with that analogy.  I could have just as easily said I paid $60 per 40 hours for the base game, and $12 per 3 hours for the DLC.  Dissembling that into $1.50/hour and $4.00/hour respectively was a convenient way of comparing the two.  Parceling it down into cents and seconds isn't.  And by the way, I would pay a penny for 36 seconds of gameplay, so long as I could follow that up with another 36 seconds, and so on.

#562
Degs29

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Allan Schumacher wrote...

Degs29 wrote...

What if you offered this computer literacy course at $2 per hour.  Once completed, you then decided to offer a short extended course.  This course offers more of the same for those who want to cover more ground.  You priced this course at $5 per hour.  Your don't think people would question that?


It'd probably depend on how much value they felt they got within the session.  The absolute cost is still low, and if anyone balked at the price they could simply decide to not attend.

People could very well go "I guess the $2 price point wasn't viable for what he was doing."  People may have gotten upset.  They also may not have cared.


I guess my biggest problem with DLC is that I'd rather the developer put it in the main game and just charge more.  Even if 100% of players had to pay $70, atleast some of us wouldn't have to pay $102 ($60 + $15 DLC + $15 DLC+ $12 DLC).  The developer would come out even.  I'm sure most people would argue that the DLC strategy allows those who think it's worth it to pay into it.  I just don't see the value, but dislike missing out.  Maybe that's a petty argument, I don't know.  I never have liked this strategy since its inception.

hoorayforicecream wrote...

Degs29 wrote...

Yeah, I figured that would play a part.  I'd really like to know what the adoption rate is for each DLC....


Javik had a little over 40% attach rate. There is a huge drop off for non-day-1 DLC sales. 


Thanks

#563
Maverick827

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ibbikiookami wrote...

Day one dlc (1), rushing the developers (2), bad customer service (I've already experienced it)(3), annoying DRM (4), etc. Not to mention calling the people who voted in them "homophobes and Madden haters"(5). They are the most plain obvious money grabbers and treat you with utter disrespect.(6)


1.  I like day 1 DLC
2.  Prove it
3.  I've experienced only the opposite, multiple times
4.  How has DRM annoyed you?  Everyone always says "DRM only hurts real customers," but I've never had DRM affect my game ever.
5.  No.
6.  Sounds to me like you're just seeing something that isn't there, buying into conspiracy theories like "day 1 DLC is witheld content, so it's bad!"

Modifié par Maverick827, 18 avril 2013 - 01:50 .


#564
Cyonan

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Maverick827 wrote...
4. How has DRM annoyed you? Everyone always says "DRM only hurts real customers," but I've never had DRM affect my game ever.


Sim City and Diablo 3 DRM have both affected millions of gamers.

#565
Grunt_Platform

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Some easy examples of DRM hurting real customers with just one EA franchise:

Mass Effect 1's Bring Down the Sky DLC's DRM on PC. The implementation of the DRM means that if you ever need to reinstall Mass Effect 1, you need to contact customer support for a new license key. This is free DLC.

Mass Effect 3's licensing servers on PC. The servers can be really inconsistent and sometimes "forget" player information. The result is players being locked out of multiplayer, or even being blocked off from playing their single player save files because the server forgot the player actually bought their DLC. Also happens if you just can't connect to the servers.

Even when it's working as intended, the DRM check for ME3 is incredibly slow and happens every time the main menu loads. Mass Effect 2 has similar issues but it's never blocked me from playing my saves. 

Modifié par EvanKester, 18 avril 2013 - 02:37 .


#566
Maverick827

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Cyonan wrote...

Maverick827 wrote...
4. How has DRM annoyed you? Everyone always says "DRM only hurts real customers," but I've never had DRM affect my game ever.


Sim City and Diablo 3 DRM have both affected millions of gamers.

That's not DRM.

#567
Cyonan

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Maverick827 wrote...

Cyonan wrote...

Maverick827 wrote...
4. How has DRM annoyed you? Everyone always says "DRM only hurts real customers," but I've never had DRM affect my game ever.


Sim City and Diablo 3 DRM have both affected millions of gamers.

That's not DRM.


How is it not DRM?

#568
Eternal Napalm

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Maverick827 wrote...

Cyonan wrote...

Maverick827 wrote...
4. How has DRM annoyed you? Everyone always says "DRM only hurts real customers," but I've never had DRM affect my game ever.


Sim City and Diablo 3 DRM have both affected millions of gamers.

That's not DRM.


Keep thinking that lol.

#569
Guest_Rubios_*

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Maverick827 wrote...

Cyonan wrote...

Maverick827 wrote...
4. How has DRM annoyed you? Everyone always says "DRM only hurts real customers," but I've never had DRM affect my game ever.


Sim City and Diablo 3 DRM have both affected millions of gamers.

That's not DRM.

It's aliens then?

Because Diablo's 3 PS3/4 version will be offline, and SimCity can be easily modded to play offline too (what the servers do is actually nothing).

Maybe you don't know what DRM means...

Modifié par Rubios, 18 avril 2013 - 05:01 .


#570
zeypher

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No matter how you defend DRM, its bad. IT always costs you performance. Sure you might have performance to spare, but at the end of day it is still costing you some performance

#571
Noctis Augustus

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Maverick827 wrote...

ibbikiookami wrote...

Day one dlc (1), rushing the developers (2), bad customer service (I've already experienced it)(3), annoying DRM (4), etc. Not to mention calling the people who voted in them "homophobes and Madden haters"(5). They are the most plain obvious money grabbers and treat you with utter disrespect.(6)


1.  I like day 1 DLC
2.  Prove it
3.  I've experienced only the opposite, multiple times
4.  How has DRM annoyed you?  Everyone always says "DRM only hurts real customers," but I've never had DRM affect my game ever.
5.  No.
6.  Sounds to me like you're just seeing something that isn't there, buying into conspiracy theories like "day 1 DLC is witheld content, so it's bad!"


1. Good for you.
2. I have no reason whatsoever to prove it, even though it should be obvious.
3. Good for you.
4. Reasons already stated by other posters.
5. Yes.
6. Conspiracy theories? You're pretty naive aren't you?

Cyonan wrote...

ibbikiookami wrote...

Yeah,
the site is called "The Consumerist" for a reason. EA won the award
because of how it treats the consumers. I thought that was obvious... I
mean why do people hate EA? Because of how they treat you. Day one dlc,
rushing the developers, bad customer service (I've already experienced
it), annoying DRM, etc. Not to mention calling the people who voted in them "homophobes and Madden haters". They are the most plain obvious money grabbers and treat you with utter disrespect.


You're kind of implying that EA is calling everybody who voted for them homophobes or Madden haters there.

That's not true by any means.


Wasn't trying to imply that.

Modifié par ibbikiookami, 18 avril 2013 - 11:32 .


#572
kobayashi-maru

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I don't believe they called everyone homophobes or Madden haters. What the statement actually said was that the breakdown of the people who voted included people against gay characters in games, Madden haters, Origin haters, Day 1 dlc haters and pretty much people who jump on the band wagon. It's more demographic breakdown like in elections. An example being you could be fiscally conservative and pro gay rights and vote republican or homophobic and obsessed with abortion and vote republican.

I voted last year for EA because of ME3 issues only, this year they seem to be trying to get things back on track - or at least just beginning to - and don't deserves it.

If the award had to go to gaming company it should have been Gearbox for BL2 issues but mostly for what they did with Colonial Marines and the provable lies and for pretty much tasking no responsibility for it and allowing the minor studio you got to make your game to fire employees. The firing should have began at top of Gearbox in my opinion.

#573
Ridwan

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:ph34r:[Fake image removed.]:ph34r:

Modifié par Ninja Stan, 19 avril 2013 - 01:16 .


#574
Degs29

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Maverick827 wrote...

Cyonan wrote...

Maverick827 wrote...
4. How has DRM annoyed you? Everyone always says "DRM only hurts real customers," but I've never had DRM affect my game ever.


Sim City and Diablo 3 DRM have both affected millions of gamers.

That's not DRM.


Interesting how they don't have an offline mode then....

#575
addiction21

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M25105 wrote...

Relevant.


Not really and has already been posted several times already.  Its also fake and is taking shots at the poll not EA.