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[Jarno Mikkola]

The legacy support of the game is kinda lagging on these forums, at least on the part of the Assertion Error, as the 3 year old pinned topics have no valid links to the new site system, or there might be a fact that  they don't actually exist in there, I was able to download the patches a few years ago, using the old site links I had, but nowadays you'll have to go to outsiders to find a valid link. The old Assertion error page at the site was very good... in it's own way, and I still find usage for it.

The fact is, the new customer service leaves a lot to be desired off, one being that the player usually doesn't want to ask...
Yep, I once build a BG2 Megamod FAQ for one of the off site supporters...

Modifié par Jarno Mikkola, 07 mai 2013 - 06:13 .

[Kevin Lynch]

The reason for the "lack of support" is because the publisher of the games was responsible for support and they went out of business long ago (Interplay; their current iteration is not quite the same company). BioWare offered these forums and the bit of space on their old site as they were the developers of the game and wanted to promote and support a game they were proud of having a hand in making. With EA owning BioWare and other products like the EE version of BG being released by others, I would suppose that creating a support page for the BG series wouldn't be a high priority.

That's just my opinion, of course. I'd love to have the BG series have a home at EA/BioWare but I expect most rights lie in the hands of other publishers. BioWare is otherwise focusing on their current crop of intellectual properties.