EpicBoot2daFace wrote...
You have to keep in mind that BioWare is known for not wanting to admit mistakes were made or trying to admit mistakes were made without actually admitting it. They could have leveled with the fans and said "Yeah, we screwed up and we'll try harder next time." That's all that needed to be said. But instead they defended their flawed work and acted like everyone else "just didn't get it."
Also keep in mind that they did the same thing with Dragon Age 2. All criticism leveled towards that game was met with resistance from BioWare, and that game was far worse than ME3. It isn't that BioWare doesn't listen to us. It's that they refuse to accept criticism openly. Perhaps it's EA policy to not admit your mistakes until the next game is about to come out, I don't know.
Compare their response to criticism with Bethesda's response when dealing with Skyrim on the PS3. They didn't blame Sony or act like there weren't any issues or bring up "artistic integrity." They openly said it was their fault and that they were trying their hardest to fix the issues and eventually did. That is how you respond to criticism. And while fans did give Bethesda a lot of **** (fans will always complain about something), I still think they appreciated their honesty in the end.
BioWare needs to stop putting up a sound proof wall every time someone has a legitimate criticism. Acknowledging these flaws a year or two after the game comes out is not going to make people happy, and neither will having your lead designer make excuses and deflect criticism like Mike Laidlaw did in his "Dragon Age 2 defense" article.
I agree with this wholeheartedly.
At least from my perspective, I think that this attitude (even above the truly vile message that they decided
Mass Effect 'had' to have in its final moments) is the most demaging aspect of this whole debacle.
Bioware were once defined by the quality of their games and the admirably open relationship that they had with their fan base. Devs spoke to their audience, legitimately sought out feedback and tried to implement it in their projects.
Around the point of
Mass Effect 2, though, it seems they started overcorrecting, giving up and stripping out components rather than tweaking them (Mako; customisation, etc), calling this answering fan concerns. And by the time
Dragon Age 2 arrived, they had begun wholly denying there were issues at all (game wasn't rushed; people appreciate the new visceral combat; etc), allowing the contradiction between product and message to fester.
And that's at the heart of the contradiction - the hypocrisy that now seems to haunt them. You cannot continue to claim that you want (and have) an open relationship with fans when you choose to only accept what you want to hear - to cherry-pick the compliments ('75 perfect review scores!') and ignore, dismiss, or belittle the criticism ('vocal minority'; 'just wanted more time to say goodbye'; etc).
Claiming to 'understand' your fanbase's concerns, while actively going out of your way misintrpret, or miscontextualise these complaints in a faux-revisionism, makes a lie of that claim to respect audience response.
As I said, the point of difference in the industry for Bioware was that they were once known for quality products and an open dialogue with their fans. Now they ship unfinished games (riddled with bugs, plotholes, and missing content), and slather the feedback with mealymouthed PR doublespeak so that the next one will be more likely to sell - just like almost every other company.
It is a truly disheartening thing to see.
Modifié par drayfish, 13 mai 2013 - 01:24 .