Hudson wrote...
We'd never have imagined that as we ended the trilogy, all people would
want to do was spend more time with the characters, sort of bathing in
the afterglow - getting closure and just having some time to live in the
universe that they fought to save.
This is not what irks me about the endings, or about the third game. Closure is part of the problem, narrowly defined as a "comforting sense of finality." I am not attached to Master Chief, but when I got to the third game in his trilogy, I appreciated the way it wrapped up the storylines which it had introduced. I wasn't left with big question marks hanging in the sky over it. It pretty much made sense, given the things I had seen previously.
Everman wrote...
It shows how invested a player is in the story, and how much they care
about the outcomes. I've learned that a bitter-sweet ending is much
easier to watch in a movie,
This is the closest to a statement of the true state of affairs than I have seen so far from the creative team. He ruins it by the end of that sentence, though.
The essential difference between the experience of film and the experience of a video game is that you have control over some aspects of a video game. The amount of control you are given can vary considerably, and some genres and some franchises offer much more or much less than Mass Effect. Both kinds of games can be wildly successful or dismal failures.
The dividing line between success and failure lies in making the player feel that what they are seeing and doing is worthwhile. If they would be better served by eating a bag of chips and lying down, they might go do that instead. The amount of money they have spent on
not having a bag of chips and a lie-down will determine the degree to which this angers them.
Everman wrote...
As a company, we've always tried to respond to our fan requests and try to create something special for them.
I've noticed that, I don't think that it's a very bright tactic. Some people are more vocal about their beliefs than representative of the beliefs of others.