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Buyer Beware: Bioware Store


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#1
lackofoxygen

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Be careful when buying from the Bioware online store.  At least one of the items is not as advertised.

The N7 Woven offered by Treehouse Brand Stores is not as advertised.  The shirt I received did not have the button roll cuffs pr button shoulder epaulettes. Even the pockets and buttons were different. 

#2
Shepard VI

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Buyer beware. I told you my compound would take you places. I never said they were places you wanted to go!

#3
Wolfva2

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Did you contact the seller? Perhaps hey got you the wrong item.

In any case, caveat emptor ALWAYS applies.

#4
Arcian

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Shepard VI wrote...

Buyer beware. I told you my compound would take you places. I never said they were places you wanted to go!

... why did I read this in Tyrion's voice?

#5
pohaturon

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I got tons of stuff from that store, and not a single dissapointment so far. Probably just an isolated incident.
Also, if something like this motivates you to make a thread about, I guess you haven't done a lot of internet shopping.

#6
AlainSki

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That's very odd. Bioware is usually extremely honest in its advertisement...

#7
Chris Priestly

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This is the first complaint like this I have heard. Occasionally things will get damaged in shipping, but I have not heard of a complaint that is isn't like what was advertised.

LackofOxygen, can you send me details via PM about your order and such so I can investigate with the store people?





:devil:

#8
JMTolan

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Yeah, I got the full-armor N7 hoodie, and my only complaint was how quickly the armor bits started showing wear and tear. Think this is just you.

-Tolan

#9
lackofoxygen

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I am glad to see this looks like an isolated incident. I typically don't buy apparel online as some have already guessed.

Chris, I sent a PM with the details.

#10
lackofoxygen

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Update: So since the item was no longer in new condition, they can't return it to stock (since it's not the N7 woven, I don't know what SKU number they would give it). They offered to send me the shirt I didn't order or find an alternative solution rather than give me my money back.

Thank you all for your input. I would have thought that misleading illustrations beats buyer beware but I am no litigator. I have learned my lesson about buying apparel online. I guess I have no choice but to bend over for this one, and take an item I don't want. I don't blame Bioware, but I am done doing business with Treehouse Brand Stores.