I have an ATI Radeon 4890 and when I enter the DA:O launcher and use the Configuation utility it detects an ATI Radeon 4800 series....
When I try to open the game it stops immediately and says, "Failed to detect supported video card".
What the hell....anyone know a fix for this?
Dragon Age Origins can't detect my Video Card
Débuté par
dude4321
, nov. 04 2009 05:40
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#2
Posté 04 novembre 2009 - 05:41
nitey
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check and update drivers? Just suggesting...
#3
Posté 04 novembre 2009 - 05:42
Genkenaar
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This means that you've got the 4800 drivers installed while 4890 has his own specific drivers, the 4800 drivers are for 4870 and below.
#4
Posté 04 novembre 2009 - 05:43
dude4321
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I checked and all my drivers are updated... I am running windows 7, can that be an issue?
#5
Posté 04 novembre 2009 - 05:45
dude4321
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I'm almost certain I have the correct drivers
#6
Posté 04 novembre 2009 - 05:47
Genkenaar
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Doesn't hurt to double check.dude4321 wrote...
I'm almost certain I have the correct drivers
As far as I know the number (4800) that shows up in the configuration tool is the type of drivers you have, 4890 has his own specific drivers, while 4800 driver is for 4870 and 4850.
Though I'm not 100% sure.
#7
Posté 04 novembre 2009 - 05:50
dude4321
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#8
Guest_Crawling_Chaos_*
Posté 04 novembre 2009 - 05:51
Guest_Crawling_Chaos_*
Guest_Crawling_Chaos_*
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dude4321 wrote...
I'm almost certain I have the correct drivers
If it says that it detected a 4800 card then you probably don't.
I recommend you do a clean install of the 9.7 or 9.10. catalyst drivers. Wipe everything having to do with ATI using driver sweeper (or what have you) and then uninstall the driver from the device manager.
When you go back to install the driver, unpack the install that you download into a folder you can find.
Then go into device manager and do the manual install, and click on "have disk" then go into the Driver folder and choose a CH_#### file or something along those lines, and then it will prompt to choose from a list of devices.
Make sure to choose your specific 4890 hardware driver.
9.8 was crashing the game on me, so I did it last night to 9.10. So far it works perfectly.
#10
Guest_Crawling_Chaos_*
Posté 04 novembre 2009 - 05:54
Guest_Crawling_Chaos_*
Guest_Crawling_Chaos_*
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dude4321 wrote...
I have 9.10 catalyst
So do I, but for me it works perfectly.
I tried to explain (not very well though) how to do a "clean install" of a driver, which is what you want to do to maximise performance and minimize bugs.
www.guru3d.com/category/driversweeper/
Go there for the Driver Sweeper software, makes it easier to remove all the ATI stuff.
Modifié par Crawling_Chaos, 04 novembre 2009 - 05:55 .
#11
Posté 04 novembre 2009 - 06:09
dude4321
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I used the driversweeper to clean the ATI display drivers then installed the 9.10 catalyst from here
http://game.amd.com/...windows-7-64bit
I still have the same problem, is there anything i missed?
http://game.amd.com/...windows-7-64bit
I still have the same problem, is there anything i missed?
#12
Posté 04 novembre 2009 - 06:15
dani00
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I have the same problem, though with an Nvidia GeForce 8800 GTX. I'm not too happy about it...
#13
Posté 05 novembre 2009 - 09:46
dani00
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Well I tried everything, reinstalling the game, direct x, video card drivers, etc. No luck, until...
This is what finally solved the problem for me (don't ask why, I guess it's some video card optimization problem with the game):
1. Install an older video card driver
2. Uninstall and then reinstall the game
3. Try to run the game, and get the error message
4. Download and install the latest video card driver
5. Restart your machine, then install direct x from the Dragon Age DVD (or from their website)
6. Run the game. Hopefully it will run for you, as it did for me!
Good luck, I hope this helps!
This is what finally solved the problem for me (don't ask why, I guess it's some video card optimization problem with the game):
1. Install an older video card driver
2. Uninstall and then reinstall the game
3. Try to run the game, and get the error message
4. Download and install the latest video card driver
5. Restart your machine, then install direct x from the Dragon Age DVD (or from their website)
6. Run the game. Hopefully it will run for you, as it did for me!
Good luck, I hope this helps!
#14
Posté 05 novembre 2009 - 09:49
Rothgar49
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Hi with regard to ATI video card drivers, I've read on the steam forums that using an older driver does work. 9.7 in particular was mentioned. Hope that helps
#15
Posté 16 décembre 2009 - 02:57
ShadowStalker363
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I've got an ATI Mobility 1400x that meets the box system requirements but when i go to launch the game it says that the video card is not supported....any suggestions?
#16
Posté 16 décembre 2009 - 03:27
Wyllowe
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I also have an ATI 4890 card and am running Win 7 x64 Ultimate, I have zero problems with card detection, frame rates, lock ups, . Running latest Catalyst Control Center, drivers and C++++.
#17
Posté 14 février 2010 - 03:41
Gorath Alpha
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The minimum (practical choice) from the X1n00 generation was the X 1650 XT, not any X1300-derived card like the Mobility X1400, sorry. Remember the game playing card mantra, "look for the 'n600' in the name". (In 2009, nVIDIA chose to chage that to "50" for its cards.)ShadowStalker363 wrote...
I've got an ATI Mobility 1400x that meets the box system requirements but when i go to launch the game it says that the video card is not supported....any suggestions?
The real fact is that all of the X1n00 cards, that one included, were equipped with all that the game asks for, other than raw speed (at which the X850, official minimum, really excelled in its time frame). In other words, the game should "Try" running, and end up just "walking".
The tests being performed are typically related to pixel shaders, which require Dx9 and game-matching graphics drivers. Fairly often in this game, the links in three softwares break down and an otherwise usable card isn't properly identified. When that happens, start with the Graphics driver and reinstall it. Retest. If necessary, reinstall Dx9 (no, not Dx10 and not Dx11), Retest. Last, uninstall and then reinstall the game.
(Yes, I know it was a long dead thread, but when I came across it, this question had never been answered properly.)
(P. S. added in edit 2-24-2011 -- occasionally, this error message is triggered from mixing up screen ratio settings between wide screen and standard 4:3 ratios. Be sure you are starting out from a resolution that matches your display's ratio.)
G
Modifié par Gorath Alpha, 25 février 2011 - 03:45 .
