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New rule about PMs


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#226
Battlebloodmage

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DuckBisque wrote...

Battlebloodmage wrote...

DuckBisque wrote...

Me and my mate JReezy have that stupid friend glitch where we can't PM on another and he doesn't show up on my List. Now how do we report this fault to Moderators so we can get it fixed if we can't PM them?

I believe that Ninja Stan accepts friend requests, so you can at least talk to him about the problem. 


So, in order to get a problem resolved, I have to add Moderators to my Friends list? Just sounds a bit stupid when, as Crusy said, you could just have an option in your settings. 

I guess that depends on how use your friend list. I'm just suggesting the best solution for the current situation right now. Let's just see the overall effect the change has on the community. If it's bad, Bioware could change it back, who know? 

#227
Ninja Stan

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DuckBisque wrote...

Me and my mate JReezy have that stupid friend glitch where we can't PM one another and he doesn't show up on my List. Now how do we report this fault to Moderators so we can get it fixed if we can't PM them?

The Social.bioware.com Site Help forum has always been available to deal with site functionality issues.

#228
devSin

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Ninja Stan wrote...

I get that change is scary and unknown, devSin, but Raen and I have stated that we're going to give it a try and see how well it works, if at all. Give it a shot. If everyone hates it, I'm sure BioWare will consider a different solution, but so far, aside from the "OMG EVERYTHING'S DIFFERENT" crowd, it doesn't seem to have had that great of a chilling effect on PMs.

You're walling a feature I've occasionally used in the past to welcome effect behind something I have no interest in being involved with (and only promotes abuse of besides). This is not a matter of something being different; this is a matter of making something worse.

This feature is now inaccessible to me. I'm not going to "friend" you, so anything you would possibly have to communicate privately to me is something I will never be able to read. And I'm certainly not going to ask somebody to be my "friend" just so I can send them a message privately.

I've sent one unsolicited message in the entire time I've been on this forum (and one moderation request). I tend to think my discretion about when private contact is appropriate can be trusted, and I valued the ability of others to be able to make their own determinations of when it was appropriate to contact me (and I had yet to be disappointed).

Whatever problem you're trying to solve, this isn't the way to do it (unless the problem is that I use the site too much, I guess).

Modifié par devSin, 11 juin 2013 - 06:20 .


#229
RaenImrahl

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CrutchCricket wrote...

This restriction does nothing to deter heavy PM users (if there really is such a thing) or "encourage them to discuss on the forums". The only thing it's stopping is the one-time PMs. Significant annoyance and loss, non-existent gain.

I would hope the admins reconsider.


A valid perspective.  I'll be sure to pass it on in what limited way I can.

#230
RaenImrahl

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DuckBisque wrote...

Me and my mate JReezy have that stupid friend glitch where we can't PM one another and he doesn't show up on my List. Now how do we report this fault to Moderators so we can get it fixed if we can't PM them?


This sub-forum:  http://social.bioware.com/forum/1/category/6/index

#231
Kidd

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I hope BioWare understands how awkward it is put this in a topic.

Image IPB

Since you don't get a notification that your request has been accepted and there could be hours or even days in between correspondence, the one who receives a friend request pretty much has to confirm it in public. And only after that has happened can the PM finally be written.

To me at least, it's very, very awkward.

#232
A Crusty Knight Of Colour

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KiddDaBeauty wrote...

I hope BioWare understands how awkward it is put this in a topic.

Image IPB

Since you don't get a notification that your request has been accepted and there could be hours or even days in between correspondence, the one who receives a friend request pretty much has to confirm it in public. And only after that has happened can the PM finally be written.

To me at least, it's very, very awkward.


I can imagine. Especially if the benefits were to be made public as well. 

=s

#233
Kidd

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You're just jelly because I've yet to give you any benefits as of yet. If you want any, you'll have to send me a temporary friend request first!

#234
A Crusty Knight Of Colour

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KiddDaBeauty wrote...

You're just jelly because I've yet to give you any benefits as of yet.


:ph34r:[Spam image removed.]:ph34r:

But I do hope this policy is re-considered. It just seems to be an un-necessary inconvenience for users.

I want a damn toggle.

Modifié par Ninja Stan, 11 juin 2013 - 07:57 .


#235
Mystical_Gaming

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sometimes people ask me for custom sigs or like to compliment on mine. I don't see how anyone should have to deal with a spam post like that where it would much rather belong in the form of a pm between two people .... but whatever.

#236
Jarl Johnnie Walker

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Damn it Bioware. Now I can't randomly PM people and ask them how they would go about making me dinner so that I can see if they're commendable enough to recruit.

Modifié par Johnnie Walker, 11 juin 2013 - 08:17 .


#237
karushna5

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This has become difficult in that the main way people become friends to start with in LNG conversations from PMs which are practically impossible to do on a wall. And forcing things that as the mods. Say, take to PMs is impossible due to not wanting to be friends. This will cause off topic conversation like in the twitter thread. Maybe a place to take conversations like that, like debates, or personal stuff. Take the pony thread many of that becomes conversations that are better in PMing but that is impossible to some degree by this method

#238
Deerber

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Ah nice that there's already a topic about this, I was gonna start one otherwise.

As pretty much everyone else in this thread, I do believe this change to be for the worse.

First of all, let me say that the PM function is an extremely useful tool to share knowledge. If you have a question about ME3 MP, any of the mechanics, how you should build something... But you want the opinion/knowledge of a precise person and not of the entire community, then the PM is the perfect tool to use. Personally, I've asked so many questions to guys via PM back in my noob days, that I would dare to say that I learned roughly 30% of what I know about the game via PM. Sure, I could have created dozens of threads about those questions, but... Wouldn't that have clutched the forum when there was no need to? After all, all I wanted to have was a precise guy's opinion/knowledge.

The reverse have also been true ever since when I became a more... Experienced player. Given that I always try to help new people in threads, I've been receiving countless PMs asking for help, information, and suggestions. And it's nice. It's a way to share what I know about this game with other people who don't, without letting the whole world know.

Now, you might argue that the PMs can still be sent, you just need to friend the person first. But there are two problems with that:

1) by the nature of what I explained before, lots of people who benefit from this side of PMs are new people. New to ME3, new to BSN. Chances are, if they need to friend a person just to ask him something, they won't do any of that.

and

2) my friendlist is like it is because I want to look at the news feed and see what the people who I care most about on bsn are doing. This change forces me to change that and befriend pretty much everyone on bsn. and although it wasn't something extremely important to me, it still kind of bugs me out.



I have two options which I deem reasonable about why this change was made.

The first is that there is a heavy abuse of PM and that is somehow heavy on ethe servers (? forgive me, I'm no tech guy, I might be saying blasphemies) and Bioware wanted to lower this. The problem is, this change doesn't address that *at all*. Heavy PM spam is, 99.99% of the time, between people who are friends on bsn or have absolutely no problem in becoming friends. All this change addresses are the one, two-times PMs to ask about stuff, like I explained earlier. So this doesn't fix the problem.

The second is that moderators are getting lots and lots of PMs and have a problem with that. Which I can understand. Now let me say that, in a democratic environment, those who are entitled to moderate should always be reachable for questions and clarifications, in my opinion. But as I said, I do understand that if they're subjects of heavy spam, they might get pissed by that. So although it would still not be great for the reason I stated above, I'd say that this suggestion would still be much better than the one Bioware implemented: disable PMs to moderators. I'm sure there's a way to do that. Don't prevent us, poor players who like to share about the awesome games you make, from doing that on a personal basis.


Well I'm afraid I already wrote too much and lots of people won't read. Well, that's my opinion anyway. I'm sorry if my speculations about the reason why Bioware did this seems stupid as it was already answered in the thread, I did not read it through as I don't have the time at the moment. I just wanted to share my 2 cents =]

#239
MerricksDad

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10 pages of angry forumites....seems like somebody made a mistake to me. Probably better put it back :)

#240
OdanUrr

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So, a person becomes my friend just because I sent him a PM?:huh:

#241
TheRealJayDee

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OdanUrr wrote...

So, a person becomes my friend just because I sent him a PM?:huh:


No, you must send them a friend request, which they have to accept, before you can send them the PM.

#242
OdanUrr

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TheRealJayDee wrote...

OdanUrr wrote...

So, a person becomes my friend just because I sent him a PM?:huh:


No, you must send them a friend request, which they have to accept, before you can send them the PM.


I know, but it's still what I meant. I don't want to have 1000+ friend list just so I can send PMs.^_^

#243
Deerber

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OdanUrr wrote...

TheRealJayDee wrote...

OdanUrr wrote...

So, a person becomes my friend just because I sent him a PM?:huh:


No, you must send them a friend request, which they have to accept, before you can send them the PM.


I know, but it's still what I meant. I don't want to have 1000+ friend list just so I can send PMs.^_^


Noone wants :(

#244
Tarot Redhand

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So let me get this straight. First blogging is restricted. Now pm-ing goes the same way. That is, our ability to communicate has been restricted. Then we get moderators with numbers instead of names...

May I ask when will these boards be renamed to "The Village" with killer robots disguised as weather balloons? I can just see Beerfish shouting "I am not a number, I am a free man!".:whistle:


While these boards are mainly focused on fantasy and science fiction I don't see why we should be expected to live a distopian version of said games. C'mon Bioware, in the UK we have freedom (not licence or privilege) of speech. Can't we have a reasonable facsimile of the same here?

TR

Modifié par Tarot Redhand, 11 juin 2013 - 01:08 .


#245
cervantes35

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Looks like the government has taken over here as well. Penalize everyone for the actions of the few this seems to be the wave of the future guess we best just get use to it.

#246
TheRealJayDee

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OdanUrr wrote...

I know, but it's still what I meant. I don't want to have 1000+ friend list just so I can send PMs.^_^


Y U no want 1000+ friends? Y U R anti-scoial? Image IPB



But, yeah, seriously, this really doesn't seem like a reasonable change. There is no benefit for us regular users in it, at all. Probably this will introduce an age of awkward temporary friendships.

I feel dirty already... Image IPB

#247
DragonRacer

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Deerber wrote a very thoughtful post...

*snipped great points*


I very much agree with both your main points. People new to the forum who want to message someone will see no message option on a person's profile. Frankly, "Add As A Friend" is not intuitive as leading to a messaging method and rather awkward. Had I joined BSN today and not years ago, chances are I'd think there was no messaging system at all. And yes, now my newsfeed will be clogged with everybody's business, rather than just my closest pals. Guess I won't be checking that anymore as it has now been rendered virtually useless.

Jeremiah12LGeek wrote...

There are actually several "Group PMs" that I can remember, as well.

When DragonRacer made her tournament, Deerber, DragonRacer, Zjarcal and I all exchanged messages in a group PM chat to help DR sort out some of the rules before starting the tournament.

At the time, I was only friends with one of them. Granted, that would be a situation where someone would probably be willing to "friend" the people in question for that purpose, but it seems excessive to require it, especially since it would slow down the process.

I assume all four of us couldn't have been included in the first message unless the FRs had been completed, which likely would have taken most of a day. If remember right, DR was on a deadline to get the rules set before the tourney, so under the current system, the tournament probably would have been adversely affected.


This is going to make more work for me to put on future tournaments, certainly. My tournament was mainly housed in one thread where updates were posted. However, I would PM all team members to give them 48 and 24-hour reminders about score submission. I attribute those PMs to largely being the reason why we saw almost 100% team completions each round and several teams messaged me back thanking me for them throughout the tournament, as sometimes they could not always see that the thread was updated (and we all know we shouldn't keep bumping threads for visibility since that'll get them locked).

Going forward, this new system will now force me to either a) request all potential team members for any future tournaments to add me as a friend, thus further clogging up my newsfeed feature that has now been rendered irrelevant or B) I will have to make a group that they would all have to join, so I would then be forced to maintain THAT as well as a main tournament thread. JUST so that I can send friendly deadline reminders. Barf.

#248
Jessica Merizan

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Hey guys,

This change was my call due to some security and safety issues that have been reported to me over the past year. As some of our mods have already mentioned, along with the PM change, we have made some internal adjustments to the report link as well as given our moderators new guidance about how to handle and resolve those reports. Mods will now be looking at that first for important issues from you.

We have also added new moderators who are "unnamed" because they are primarily focused on making sure everyone is safe and following the site rules. This will give staff and named mods more time to engage in discussion with you guys (including me!) which I believe is a good thing. The unnamed mods are real people, however, so please treat them with the respect that I expect toward any user on this site. Feel free to give them joyful nicknames if it makes you feel more at ease :)

This is not a final solution. I do hear your concerns and want to let you know we are working toward something that better works for everyone. Right now, in the effort to be transparent, our limitations are in the software, but we are investigating better options to make this site useful for everyone.

The report link should now be working as intended. I do apologize for the potential need to create "temp" friendships in order to reduce the amount of forum spam, but you have my word that we are continuing to look into our options to make this site the best it can be.

I definitely welcome posts about how we may improve in this sub-forum or others as appropriate. We have more eyes on the forums now than we ever have before. That's because I believe in this community and am working to get you guys resources to flourish.

I'll also look into revising the pop-up change message (which I wrote) to make it more clear :)

I should go.
~Jessica (Community Team Lead)

#249
Dominus

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Well. This is a choice that will not come without issue, but I can certainly see the potential advantages in, for lack of a better term, damage control. 

Feel free to give them joyful nicknames if it makes you feel more at ease

The Illusive Mod. 

Modifié par DominusVita, 11 juin 2013 - 03:52 .


#250
OdanUrr

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Jessica Merizan wrote...

We have more eyes on the forums now than we ever have before.


You only need ONE.

Image IPB


:lol: