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New rule about PMs


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#101
Guest_Ghostknife72_*

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Guys I spoke with Raen, just now and in the past. He is reasonable and fair. Let's not shoot the messenger.

He gave his word the reporting tool has been fixed and tested. Anything that cannot be handled that way can be sent in a message to me and I will pass it on to him. Let's give him the benefit of doubt here.

#102
Iakus

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RaenImrahl wrote...

Dave of Canada wrote...

Wanted to private message someone earlier but didn't have them on my friend's list. What do I do? Create a thread saying "Hey X"? That'll just get it closed and reported for spamming. Do I start talking with them in the thread? No, that's against the rules.


I assume instead of clicking on their profile and then clicking "Send message," you would click on "Add as friend."


Personally, I don't just blindly accept friend requests from out of the blue.  

#103
RaenImrahl

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Ghostknife72 wrote...

Guys I spoke with Raen, just now and in the past. He is reasonable and fair. Let's not shoot the messenger.

He gave his word the reporting tool has been fixed and tested. Anything that cannot be handled that way can be sent in a message to me and I will pass it on to him. Let's give him the benefit of doubt here.


Very kind.  As I mentioned in my PM and earlier in this thread, my usual response will probably be to send people to the reporting tool.  We need to give the new system a chance.

#104
Iakus

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Ghostknife72 wrote...

Guys I spoke with Raen, just now and in the past. He is reasonable and fair. Let's not shoot the messenger.

He gave his word the reporting tool has been fixed and tested. Anything that cannot be handled that way can be sent in a message to me and I will pass it on to him. Let's give him the benefit of doubt here.


I know it's not his fault.  I certainly don't intend to shoot th messenger here.

But, this new rule really seems half-baked to me.  And I'm providing feedback as such.

#105
TheRealJayDee

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RaenImrahl wrote...

I assume instead of clicking on their profile and then clicking "Send message," you would click on "Add as friend."

That is... urm... yeah, no, don't like it at all. Image IPB

#106
RaenImrahl

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iakus wrote...

I know it's not his fault.  I certainly don't intend to shoot th messenger here.

But, this new rule really seems half-baked to me.  And I'm providing feedback as such.


Feedback is good.  Your sentiment about "friends" has been echoed by many others. I'll be sure to pass that along.

#107
Obadiah

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I have in the past successfully politely asked someone to stop image spamming a thread I created through PMs. 

Now, under the new rule, I have to friend or report them? Brilliant.

Modifié par Obadiah, 10 juin 2013 - 10:52 .


#108
RabbitWrath

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so what about the ones who's profile is private?
are they now going to be not private? Because before if it was private you couldn't do the
Add As Friend button or whatever.

#109
TheRealJayDee

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Ghostknife72 wrote...

Guys I spoke with Raen, just now and in the past. He is reasonable and fair. Let's not shoot the messenger.

He gave his word the reporting tool has been fixed and tested. Anything that cannot be handled that way can be sent in a message to me and I will pass it on to him. Let's give him the benefit of doubt here.


Raen is cool, and I don't think anybody is holding him responsible for these changes. I think it's not fair he even has to act as the messenger on this, as he's just a voluntary moderator, and answering in a thread like this should be official Bioware business. Like in "community manager business".

edit: spelling

Modifié par TheRealJayDee, 10 juin 2013 - 10:55 .


#110
Guest_Ghostknife72_*

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I'm sure the mods aren't thrilled either, but this decision is above their pay grade.

Let's give Raen a chance, he has been willing to respond and participate in the discussion. He deserves credit. We aren't the easiest crowd to please.

#111
Ziegrif

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RaenImrahl wrote...
Feedback is good.  Your sentiment about "friends" has been echoed by many others. I'll be sure to pass that along.


The friend thing is also my main concern which I wish for some sort of compromise.
I welcome the new report tool and new mods. 
Sorry if I sounded like an arse before.
Change is scary.

Modifié par Ziegrif, 10 juin 2013 - 10:55 .


#112
Dalakaar

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Ghostknife72 wrote...

I'm sure the mods aren't thrilled either, but this decision is above their pay grade.

Let's give Raen a chance, he has been willing to respond and participate in the discussion. He deserves credit. We aren't the easiest crowd to please.


Lets give him a chance to what precisely?

Avoid the hard questions? Already doing that.

#113
Dalakaar

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Dala Kaar wrote...

RedJohn wrote...

Cyonan wrote...

The ME3 MP forum got...not good, so I'll post my opinions on this here.

This seems like a strange thing to force on us without the option to turn off. I get a lot of messages about Mass Effect 3's game mechanics from people who are not on my friends list that either saw my signature or else had another BSNer tell them that I'm probably the person they should ask about it.

Unfortunately this new rule is going to really hurt being able to do that kind of thing.


Not only that, we won't be able to PM devs or some other staff in a special situation.

I think this change will actually backfire for the community increasing the flood on all subforums and will make people being less closer than before.

I use to get messages from people who is not on my friendlist as well, now they won't be able unless they friend me.

it's a long process that is actually quite annoying to follow.


What i don't know is if they couldn't block the PMs only to mods, because that would be fine i think, but not among users.


These are honest concerns I share, curious to see an answer to them.


Still all true. Still no comments.

#114
jakenou

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Didn't read this whole thread, but my 2 sense (yes I only have 2 senses, and no money)...

If this is simply "an effort to encourage our users to discuss topics on the forums or use the "Report" link instead of sending PMs to our moderators" then why not make it so only moderators/administrators can't be PM'ed, instead of taking away a tool for all members that has been a major facet of "social networking" here? Threads that even go slightly off-topic end up getting locked already - how is this new rule going to make that better?? It makes no sense to me.

Modifié par jkthunder, 10 juin 2013 - 11:05 .


#115
Ninja Stan

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Actually, jkthunder, as a Moderator, I enjoy discussing things with community members, and I have suggested to forum admin that Mods and Admins be exempted from the "must be friends to PM" rule because there are plenty of reasons you might need to bend a Mod's ear outside of reporting things.

As for the other side of it, I think Devs get a lot of PMs when they start posting in the forums, and this may have been a way to encourage community members to talk "out loud" rather than feeling like they get to monopolize a Dev's time in PM. I don't actually know the specific reasons why this rule was enacted, but if it's anything like what I just said, it does make sense. Devs, and even forum Admins, have to deal with a lot of stuff as a part of their jobs, and community members may have been taking advantage of the open nature of the BSN and Devs/Admins.

Regardless of the reasons why, I'd like to try out this new system. If it means friending anyone and everyone, I might just have to tough it out, same as all y'all with the new reporting system.

#116
Guest_Puddi III_*

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Ninja Stan wrote...

Actually, jkthunder, as a Moderator, I enjoy discussing things with community members, and I have suggested to forum admin that Mods and Admins be exempted from the "must be friends to PM" rule because there are plenty of reasons you might need to bend a Mod's ear outside of reporting things.

As for the other side of it, I think Devs get a lot of PMs when they start posting in the forums, and this may have been a way to encourage community members to talk "out loud" rather than feeling like they get to monopolize a Dev's time in PM. I don't actually know the specific reasons why this rule was enacted, but if it's anything like what I just said, it does make sense. Devs, and even forum Admins, have to deal with a lot of stuff as a part of their jobs, and community members may have been taking advantage of the open nature of the BSN and Devs/Admins.

Regardless of the reasons why, I'd like to try out this new system. If it means friending anyone and everyone, I might just have to tough it out, same as all y'all with the new reporting system.

I thought the old rule was that it was encouraged for us to PM a mod rather than talk out loud on the forum about how much of an ass someone is. Unless you mean something different by "out loud."

#117
TheBlackBaron

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I find this mildly ironic since for years we've been told that if there's a problem that needs a mod's immediate attention, we should, you know, PM them directly instead of working through the Report channels.

#118
Homebound

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Ninja Stan wrote...

Actually, jkthunder, as a Moderator, I enjoy discussing things with community members, and I have suggested to forum admin that Mods and Admins be exempted from the "must be friends to PM" rule because there are plenty of reasons you might need to bend a Mod's ear outside of reporting things.

As for the other side of it, I think Devs get a lot of PMs when they start posting in the forums, and this may have been a way to encourage community members to talk "out loud" rather than feeling like they get to monopolize a Dev's time in PM. I don't actually know the specific reasons why this rule was enacted, but if it's anything like what I just said, it does make sense. Devs, and even forum Admins, have to deal with a lot of stuff as a part of their jobs, and community members may have been taking advantage of the open nature of the BSN and Devs/Admins.

Regardless of the reasons why, I'd like to try out this new system. If it means friending anyone and everyone, I might just have to tough it out, same as all y'all with the new reporting system.


there'll always be a seat waiting for u at the pony thread woo.

#119
mol6x7

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Ninja Stan wrote...

Actually, jkthunder, as a Moderator, I enjoy discussing things with community members, and I have suggested to forum admin that Mods and Admins be exempted from the "must be friends to PM" rule because there are plenty of reasons you might need to bend a Mod's ear outside of reporting things.

As for the other side of it, I think Devs get a lot of PMs when they start posting in the forums, and this may have been a way to encourage community members to talk "out loud" rather than feeling like they get to monopolize a Dev's time in PM. I don't actually know the specific reasons why this rule was enacted, but if it's anything like what I just said, it does make sense. Devs, and even forum Admins, have to deal with a lot of stuff as a part of their jobs, and community members may have been taking advantage of the open nature of the BSN and Devs/Admins.

Regardless of the reasons why, I'd like to try out this new system. If it means friending anyone and everyone, I might just have to tough it out, same as all y'all with the new reporting system.


A. Thanks for the work you do.

B. Someone said something earlier, somewhere (there's been a lot of "wheres" about this issue), about expecting a lot of new people joining BSN in the near future, so this *ss-pull prediction is based on that:

They're adding mods to deal with the influx, and for the moment they're suspending non-friend PM's while fixing the reporting tool. So, lots of new users join up, they all get used to using the reporting tool, and then once that has become the social norm, PM's will be restored to what they used to be (Yeah...maybe...probably not...but I'm trying to find some useful logic that doesn't scream "screw our users!").

Could be true, or maybe someone from high up in the company posted once, got a flood of PM's, and ordered the whole thing killed even though he never uses the site now.

#120
mol6x7

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TheBlackBaron wrote...

I find this mildly ironic since for years we've been told that if there's a problem that needs a mod's immediate attention, we should, you know, PM them directly instead of working through the Report channels.


As recently as...today!...mods have been posting old boilerplate when locking threads, telling people to use PM's if they want to chat with each other about random BS.

Great, right?

#121
Jeremiah12LGeek

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iakus wrote...

RaenImrahl wrote...

Dave of Canada wrote...

Wanted to private message someone earlier but didn't have them on my friend's list. What do I do? Create a thread saying "Hey X"? That'll just get it closed and reported for spamming. Do I start talking with them in the thread? No, that's against the rules.


I assume instead of clicking on their profile and then clicking "Send message," you would click on "Add as friend."


Personally, I don't just blindly accept friend requests from out of the blue.  


I've actually rejected some today, already. That kind of thing shouldn't bother me, but I don't like having to "reject" someone when they probably just want to send me a simple message.

My profile isn't private, so people always have the option of using my wall, but many people are more shy or private than I am, and have private profiles, locking out their wall.

#122
TheRealJayDee

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Yeah, going from "please PM a mod if something bad is going on" to... what we have now seems really abrupt. Also the pop-up message was really not worded in a way that was helpful.

@Stan

If it was meant to somehow protect the Devs and Admins - why not just work out something that doesn't affect the community as a whole?

#123
Guest_Puddi III_*

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You mean people will finally start sending me friend requests now? :D

Wait, no one PMs me either....................

#124
spirosz

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Lathrim wrote...

We're basically unable to talk to a stranger whose profile is private.

And here I thought this was supposed to be a social network, BioWare?


^Yeah, what.

I've pmed plenty of people that aren't on my friends list and have had the same done to me, never had a problem.  Wulfie, what did you do? 

#125
devSin

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The only effect this rule will have is to make the PM system unusable to me.

I've never really used it all that much, but it has happened on occasion, and I was always glad it was there. And only once has the message ever been from somebody with whom I've interacted frequently enough that I would consider a "friend".

So I either have to abuse the friend system now, or I can simply forgo any sort of private communication? I don't see anything in that rule intended to improve my experience here.

Modifié par devSin, 10 juin 2013 - 11:36 .