287 réponses à ce sujet

[RaenImrahl]

Ninja Stan wrote...

No, it's to differentiate them from us named Moderators who are also community members who like to participate in discussion and be chatty and chummy and stuff like that. While there are still people behind those accounts, the Moderator0#s are here only to moderate the BSN.

The trade-off being that, these new moderator accounts will be able to be staffed 24/7, thus addressing a major concern voiced by many on the BSN for a long time now.  Frankly, I am look forward to doing less patroling and more conversing with fellow forum members!

[TheRealJayDee]

Ninja Stan wrote...

Now, however, the REPORT THIS button has been modified so that we Moderators not only have access to the report information, but are being encouraged to use it in our Moderation.

RaenImrahl wrote...

Yes, the reporting system has been fixed, which is what precipitated this change.  I tested the new reporting system myself earlier today, and it worked well.

Please tell whoever made the notification to include infos like that next time, cause it would really help to avoid at least some confusion from the start.
 

[Dextro Milk]

RaenImrahl wrote...

Frankly, I am look forward to doing less patroling and more conversing with fellow forum members!

I think that is something that should happen more often. 

[Ninja Stan]

TheRealJayDee wrote...

Yeah, going from "please PM a mod if something bad is going on" to... what we have now seems really abrupt. Also the pop-up message was really not worded in a way that was helpful.

@Stan

If it was meant to somehow protect the Devs and Admins - why not just work out something that doesn't affect the community as a whole?

You act like there were only two options here. I don't know the specific reasons why the changes were made, but there are lots of possibilities, and I'm sure the web and community guys at BioWare considered at least some of them. Maybe this was the most cost-effective way to make the changes they wanted, maybe it was the easiest, maybe it affected the fewest other features, maybe it incorporated the most existing forum functionality, maybe Jesse Reid got a huge brainstorm last week. Who knows, unless they choose to share that information.

But I'm willing to give this "friending" thing a try in order to let people PM me. We'll see how it goes. (You'll note that Death's Hand is still out. Maybe wait until the volus comes back, unless you have pressing issues.)

[TheRealJayDee]

Ninja Stan wrote...

No, the Moderator0#s have real people behind them. As with all Moderators, they can only deal with issues they see or which have been reported. And they're not the social, hang-out-with-you-guys type like Raen and I are.

I know, I was joking. It just was really weird to see someone with such a characterless username lock a thread because of spamming... about half a day after you locked the thread because of spamming. ^^

[Ninja Stan]

We were all new to the BSN once. Give 'em some time to get used to things.

[mol6x7]

Ninja Stan wrote...

TheRealJayDee wrote...

Yeah, going from "please PM a mod if something bad is going on" to... what we have now seems really abrupt. Also the pop-up message was really not worded in a way that was helpful.

@Stan

If it was meant to somehow protect the Devs and Admins - why not just work out something that doesn't affect the community as a whole?

You act like there were only two options here. I don't know the specific reasons why the changes were made, but there are lots of possibilities, and I'm sure the web and community guys at BioWare considered at least some of them. Maybe this was the most cost-effective way to make the changes they wanted, maybe it was the easiest, maybe it affected the fewest other features, maybe it incorporated the most existing forum functionality, maybe Jesse Reid got a huge brainstorm last week. Who knows, unless they choose to share that information.

But I'm willing to give this "friending" thing a try in order to let people PM me. We'll see how it goes. (You'll note that Death's Hand is still out. Maybe wait until the volus comes back, unless you have pressing issues.)

My guess is still this:

They're icing PM's for a while now that reporting is...*ahem*...Working As Intended...to get people used to using reporting instead of PM's. Once people are used to using the reporting, PM's might make a comeback.

[Angrywolves]

I think it had to do with Ninja Stan, his end of lining the Priestly thread and some fans commenting to each other and to him about it.
I think it's an overreaction. If they didn't like something said they meaning Bioware should have the ability to take away someone's pm rights. I think Ninja Stan is responsible for this. However, I don't care . I don't need any friends on BSN. Look on other forums for game friends. That's my recommendation.

[Ninja Stan]

Sorry, Angrywolves, but you are incorrect. About many things here on the BSN.

[A Crusty Knight Of Colour]

This change would've been really problematic a couple of weeks ago.

Isn't there a way to just have it as a setting - "Allow PMs only from Moderators/Admins and Friends"

[XPERIA_Z]

RaenImrahl wrote...

I am look forward to doing less patroling and more conversing with fellow forum members!

its a good sign.. looking forward to see more mods on every thread as possible

[Tarot Redhand]

Originally posted in wrong area - Sorry. Then when posted in right area found another thread had been started, Cest la vie. Right, correct area - check - correct thread - check - read rest of thread - check. I will have my say on this.

-----------------------------------

I do wonder if they have thoroughly thought the ban on pm's to anyone who is not on your friends list, through properly. So now I am expected to embarass people publicly when they make a mistake setting their permissions on the projects page. So now there are questions that won't be asked because you can't pm somebody. So now you can't sound someone out in private on a variety of things.

I realise that the moderators may have been recieving messages that were not going by the proper channels but surely having a standard message that they could send while refusing to deal with the pm'd request would have worked. Surely posting a stickied, only updatable by moderators, thread on each section of these boards spelling out the proper procedures would have been better. To date I have seen no such thread, so obviously some people are going to take the only route they can think of because they don't know the proper channels. In the mean time we are to be "punished". Thanks for that.

You say that it is to help block pm spam. First what is pm spam? On the nwn part (yes it does exist and yes people do actually still use it even if it is (apparently) a moderator free zone) of these boards, I have never seen pm spam and don't know anyone who has. So I have to ask, what pm spam?

TR  

Modifié par Tarot Redhand, 11 juin 2013 - 01:30 .

[devSin]

Ninja Stan wrote...

No, it's to differentiate them from us named Moderators who are also community members who like to participate in discussion and be chatty and chummy and stuff like that. While there are still people behind those accounts, the Moderator0#s are here only to moderate the BSN.

So the only people who log into those accounts are those who don't have "real" accounts on the BSN (or at least don't use them to do anything here; I'd assume you hope at least some of them play the games their company makes)?

Modifié par devSin, 11 juin 2013 - 01:51 .

[spirosz]

kouzrah wrote...

Thanks to the mods for discussing this new rule with us. I wish you had more answers though. We could accept this more easily if we were given a logical explanation but from my point of view, I can't imagine why this solution was chosen.

If this measure was to limit PM sent to devs or moderators, why not restrict PM to them only ?

If this was meant to limit harrassment and spam made by multiple accounts, there are other ways to do it : IP restriction, limit PM for new accounts only, block feature. It could be nice to be able to choose if you want to receive messages from strangers, as can be seen on many other forums.

If the goal was to limit the global volume of private messages, I think the 1 minute timer was pretty restrictive already. I know it's costly but it's a very important feature for a community. 

Friendships start with talking, ie private messaging. Not the other way around. That's why community members won't be adding each other to be able to PM. They will just refrain from sending the message.
But if you want a community to thrive, you want to allow your members to connect. From a business perspective, you might save on costs but if your users don't make new friends, they won't find any reason to stay.

[voteDC]

voteDC wrote...

RaenImrahl wrote...

SNIP

I would like to know where all these new moderators are going to be based.

The xbox.com forum suffers from that most of its moderators are based in North America, this means that when they aren't available the 'report to response' times go up massively. It isn't uncommon for waits of 12 hours to occur for the most foul of language posted on the European boards.

So given this is a global site, are any of these new 'official' moderators going to be based in the EU for example. If not we could end up with reports unseen for a stupid amount of time.

Any chance of a response to this. I would PM but, you know.

I know people outside of North America don't mean much to Bioware but it would be nice to know we Europeans aren't going to have to wait until Canada and the USA are awake for reports to be looked at.

[Angrywolves]

Educate us then oh ninja one. Satisfy our curiosity. Clarice Starling would like to hear it I was going to quote Silence of the Lambs but thought you might take offense.
It's simple. People who don't want pms should be able to block all pms. Yes people should use so called report features. However, people who want to protest a ban or the closing of a thread or some other action by a mod they feel is unfair should have the right to pm that mod and protest. shrugs. O f course some sites have supermods, site admins who can overrule a mod who gas made a mistake,gone too far, been too punative in punishment. Something tells me stan wouldn't like being overruled. Grins.
Ultimately I don't care . I care about DAI and other rpgs I might buy and not in socializing.

[TheBlackBaron]

Ninja Stan wrote...

TheBlackBaron wrote...

I find this mildly ironic since for years we've been told that if there's a problem that needs a mod's immediate attention, we should, you know, PM them directly instead of working through the Report channels.

This is may seem ironic to you, but the reason we encouraged you to PM a MOd instead of using REPORT THIS was because the report functionality wasn't used by us Moderators. Now, however, the REPORT THIS button has been modified so that we Moderators not only have access to the report information, but are being encouraged to use it in our Moderation.

... Having a report function that doesn't actually report to the people it needs to seems, well, useless in the extreme, Stan. But if it's working like we sort of expected it to now, then I suppose all is well.

[RaenImrahl]

devSin wrote...
So the only people who log into those accounts are those who don't have "real" accounts on the BSN (or at least don't use them to do anything here; I'd assume you hope at least some of them play the games their company makes)?

There are some details I don't know or cannot provide about our new moderators, but sufficed to say they are here to guide discussion and remove distractions.  They are *not* here to provide tech support or answer questions about the develop of the games-- so intimate knowledge with EA or BioWare products does not seem imperative.

voteDC wrote...
I would like to know where all these new moderators are going to be based.

No idea, it is my understanding that they are to provide around the clock (24 hour) moderation.  Hence the multiple accounts with multiple users-- something conducive to scheduling around the clock coverage.  I think you are under the misconception that moderating for a certain time zone requires close proximity to it. 

Modifié par RaenImrahl, 11 juin 2013 - 02:17 .

[KlatchainCoffee]

It appears thoroughly off-putting changes are not limited to FB these days.

I really dislike being forced to 'friend' people in order to have a PM exchange with them or to approve a 'friend request' from a person who simply wants to send me a PM. I find this change destructive and would much appreciate if it's reverted to how it was before/something more user-friendly. Please.

Thank you!

[devSin]

RaenImrahl wrote...

There are some details I don't know or cannot provide about our new moderators, but sufficed to say they are here to guide discussion and remove distractions.  They are *not* here to provide tech support or answer questions about the develop of the games-- so intimate knowledge with EA or BioWare products does not seem imperative.

That's not what I intended to suggest.

I offered it merely as a way these people would have other accounts on the BSN without ever participating on this site.

I was simply asking Stan if he was refuting or obfuscating.

[Pstemarie]

 Well golly! This site sure has gone to hell since I went back to school...

[Ninja Stan]

devSin wrote...

Ninja Stan wrote...

No, it's to differentiate them from us named Moderators who are also community members who like to participate in discussion and be chatty and chummy and stuff like that. While there are still people behind those accounts, the Moderator0#s are here only to moderate the BSN.

So the only people who log into those accounts are those who don't have "real" accounts on the BSN (or at least don't use them to do anything here; I'd assume you hope at least some of them play the games their company makes)?

Playing BioWare games is not a prerequisite to become a Moderator. BioModerator0#s may have BSN accounts, but they aren't talking. I heard from a friend of a friend of a former friend that they're a crack team of professionals professionally professioned to moderate forums (as a profession) and that they give up their true names when they sign up. Rumour has it that they are overseen by a mysterious figure known only as BioWareMod00!

[Ninja Stan]

TheBlackBaron wrote...

... Having a report function that doesn't actually report to the people it needs to seems, well, useless in the extreme, Stan. But if it's working like we sort of expected it to now, then I suppose all is well.

The way I understood it, the REPORT function was a way for EA Community staff to be able to intercede when necessary. I don't know if they've done that to any great extent, but I understand their desire to be in the loop. Not every EA-owned studio's forum will have the level of Moderators and moderation we have on the BSN.

But yes, all is working like you sort of expect it to, now.