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New rule about PMs


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#201
RedJohn

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Thank you Stan. No questions about the matter. :)

Now what I don't like about this new change is that it might be harder to control spam. I'm not talking for my particular situation, since i'm friend with a big part of the regular posters on the MP forum, the place where I am really active.

But other people might have problems with this. An example could be threads completely going off topics just because some people don't want to waste time adding another user as a friend and wait for their confirmation, instead of that they will probably go off-topic and I think that can be a real problem on BSN, I think that can harm the community.

Of course, there are new mods that will be watching 24/7, but still quite unconfortable to deal with a series of steps just to be able to communicate with other user but I think it's better if instead of totally moderating the forums and close threads and ban people I think it's better to deal with the real cause of the problem, in this case the lack of an easy comunication. Because sooner or later it will happen, people will go offtopic, threads will be closed ( maybe good threads ) and bans afterwards, but the cause of the problem will still there.


And I know people will misbehave all the time, but at least if they do it, it wouldn't be just because they are finding the easier way for them to comunicate with another user, go full offtopic because they don't want to wait for a confirmation for the friend request to express their ideas to someone.


That's one of the reasons why I think limiting PMs among normal users is a bad idea.

Also, don't bleed for the grammar mistakes, not native english speaker here. :P

#202
Guest_EntropicAngel_*

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devSin wrote...

All that free time, you'd think you could just successfully moderate the PM feature, then, instead of hobbling it... :P


it is claimed by some that the mods can't see PMs (not addressed to them), which means they can't moderate them.

#203
Battlebloodmage

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EntropicAngel wrote...

Battlebloodmage wrote...

If it's just short questions, I'm curious as to why people can't just use their wall.


They can, but it IS a lot of back and forth when you're having a drawn out conversation.


I see, but isn't the main issue people have with PM so far is that they can't just have short conversation or start a conversation with someone without friending them first? If you want to have a long conversation, you could friend them then start PMing each other. The Wall allow people to have short conversation or at least start up a conversation, and if they know that person long enough, they can friend them and have longer conversation through PM. I personally don't mind either way, although the best way is to just add an option to people if they want to only receive PM from friends to prevent harassment from strangers. It it's too much work then I don't really mind the current setup. 

#204
Ninja Stan

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RedJohn wrote...

Thank you Stan. No questions about the matter. :)

Now what I don't like about this new change is that it might be harder to control spam. I'm not talking for my particular situation, since i'm friend with a big part of the regular posters on the MP forum, the place where I am really active.

But other people might have problems with this. An example could be threads completely going off topics just because some people don't want to waste time adding another user as a friend and wait for their confirmation, instead of that they will probably go off-topic and I think that can be a real problem on BSN, I think that can harm the community.

Of course, there are new mods that will be watching 24/7, but still quite unconfortable to deal with a series of steps just to be able to communicate with other user but I think it's better if instead of totally moderating the forums and close threads and ban people I think it's better to deal with the real cause of the problem, in this case the lack of an easy comunication. Because sooner or later it will happen, people will go offtopic, threads will be closed ( maybe good threads ) and bans afterwards, but the cause of the problem will still there.


And I know people will misbehave all the time, but at least if they do it, it wouldn't be just because they are finding the easier way for them to comunicate with another user, go full offtopic because they don't want to wait for a confirmation for the friend request to express their ideas to someone.


That's one of the reasons why I think limiting PMs among normal users is a bad idea.

Also, don't bleed for the grammar mistakes, not native english speaker here. :P

If that's what you're honestly concerned about, RedJohn, you can rest easy. The amount of spam in ME3 MP isn't going to get any worse than it already is. People will continue to be chummy and friendly within threads. If anything, the ME3 MP forum is an example of the BSN's social aspect working too well. :)

But I'm going to adopt a wait-and-see stance. Dealing with the REPORT feature has been so smooth and easy today!

#205
RedJohn

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heh Yeah I guess we have to wait to see how this works.

I hope the new report feature remains working perfectly.

And also i hope the staff give us our PMs back :D

#206
Ninja Stan

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EntropicAngel wrote...

devSin wrote...

All that free time, you'd think you could just successfully moderate the PM feature, then, instead of hobbling it... :P


it is claimed by some that the mods can't see PMs (not addressed to them), which means they can't moderate them.

Moderators can't see PMs not addressed to them. Forum admins can get access to a user's PM history, I believe, but it's not something they do on a whim. It is done only to investigate rules violations regarding PM harassment.

#207
RaenImrahl

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EntropicAngel wrote...

It is claimed by some that the mods can't see PMs (not addressed to them), which means they can't moderate them.


That is true for volunteer mods like me.  I don't know about mods or admins with higher access.  More to the point: I, personally, have no desire to moderate such communication.  The changes to PMs essentially empower users to moderate it themselves... or adds an extra level of agency... by giving each user the option to control who can send them PMs and who cannot.  That seems like a much more favorable solution to me.  I realize it may impact the speed of communication at first, but I don't think that ruins PMs, functionally.

#208
Guest_EntropicAngel_*

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Battlebloodmage wrote...

I see, but isn't the main issue people have with PM so far is that they can't just have short conversation or start a conversation with someone without friending them first? If you want to have a long conversation, you could friend them then start PMing each other. The Wall allow people to have short conversation or at least start up a conversation, and if they know that person long enough, they can friend them and have longer conversation through PM. I personally don't mind either way, although the best way is to just add an option to people if they want to only receive PM from friends to prevent harassment from strangers. It it's too much work then I don't really mind the current setup. 


That would work for some. I personally have a VERY long PM with a certain person who's not on my friend list. However, seeing as how it's already set up, it may still work which would render long and public back-and-forths unnecessary.

But yeah. To some degree, it depends on how you view the "friend" system.

#209
LPPrince

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I'm so used to sending PM reports, its gonna be reeeeeally hard to get used to actually having to click the report button.

Especially for a questionable issue that may not need suspension or some crazy thing like that(I hate the word ban, sounds too permanent) but just someone stepping in to wave the moderator tag around and keep people in line.

#210
Guest_EntropicAngel_*

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Yeah, I suspected it could be circumvented on some level.

It doesn't make any sense for Bioware to make a part of their site THEY can't view, when they need to.

#211
RaenImrahl

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LPPrince wrote...

I'm so used to sending PM reports, its gonna be reeeeeally hard to get used to actually having to click the report button.

Especially for a questionable issue that may not need suspension or some crazy thing like that(I hate the word ban, sounds too permanent) but just someone stepping in to wave the moderator tag around and keep people in line.


From what I've seen so far, the new moderators are not banning a lot of people.  Stan and I jumped in and took care of much of the MP spam fest that occured earlier today.  The new mods will follow the same guidelines as the rest of us.  Also, the reporting function allow you to include comments, just like you would in a PM.  So you can easily suggest that someone needs "a talkin' to", for example.

#212
CrutchCricket

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All this debate on moderation is fascinating but it still doesn't answer the question of why we can't PM people without friending them first. That's the most broken thing that's happened today.

#213
RaenImrahl

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CrutchCricket wrote...

All this debate on moderation is fascinating but it still doesn't answer the question of why we can't PM people without friending them first. That's the most broken thing that's happened today.


"This is an effort to encourage our users to discuss topics on the forums
or use the "Report" link instead of sending PMs to our moderators." 

That's pretty straight forward.  Not that you have to agree with it, but that's the explaination.

#214
devSin

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I can already moderate my PMs, by ignoring (or blocking) people I don't care to hear from.

I don't see how you can spin this as something beneficial to users. There are already avenues to blacklist people, and there are moderators who can handle severe situations.

Instead, I either have to friend anybody and everybody on the off chance that somebody may have something to communicate privately, or I have to simply live with the PM system being inaccessible.

There are already discussions I can't partake in, because they were interned to those awful groups. Every change lately seems to make your job easier—I sure hope so, because they haven't made my experience here one bit better.

#215
TheBlackBaron

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I still think that if the goal was to get people to use the Report function, then you could have simply prohibited PMing moderators that aren't on your friends list instead of creating a blanket system.

Hopefully that will change in the months ahead.

#216
Ninja Stan

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I get that change is scary and unknown, devSin, but Raen and I have stated that we're going to give it a try and see how well it works, if at all. Give it a shot. If everyone hates it, I'm sure BioWare will consider a different solution, but so far, aside from the "OMG EVERYTHING'S DIFFERENT" crowd, it doesn't seem to have had that great of a chilling effect on PMs.

It has, however, made me friend more people today than I've friended in the past year.

#217
A Crusty Knight Of Colour

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Should be a setting (receive PMs only from moderators/admins and friends) instead of being applied to everybody.

Yes, the forum equivalent of the dreaded toggle. But from a user perspective, it seems like a needless barrier to the whole 'social' aspect of the site.

#218
CrutchCricket

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RaenImrahl wrote...
"This is an effort to encourage our users to discuss topics on the forums
or use the "Report" link instead of sending PMs to our moderators." 

That's pretty straight forward.  Not that you have to agree with it, but that's the explaination.

The underlined is a moderation issue. I have no problems with the the report button, it seems to make life easier for all.

As for encouraging discussion on the forums it does nothing of the sort. I'm not a heavy PM user and most of my time is spent in a group (thanks to another lovely decision to close down a entire forum). This change does nothing to encourage me to discuss topics more.

Regardless. heavy PM use (someone messaging the same people a lot) goes hand in hand with friend requests. Singular uses, like answering a one time question or providing information does not. I believe plenty of people have given examples of one-time uses.

This restriction does nothing to deter heavy PM users (if there really is such a thing) or "encourage them to discuss on the forums". The only thing it's stopping is the one-time PMs. Significant annoyance and loss, non-existent gain.

I would hope the admins reconsider.

#219
Drone223

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Ninja Stan wrote...

I get that change is scary and unknown, devSin, but Raen and I have stated that we're going to give it a try and see how well it works, if at all. Give it a shot. If everyone hates it, I'm sure BioWare will consider a different solution, but so far, aside from the "OMG EVERYTHING'S DIFFERENT" crowd, it doesn't seem to have had that great of a chilling effect on PMs.

It has, however, made me friend more people today than I've friended in the past year.


I can see why mods want to give the "report" button another try since it would mean a faster reply than a PM to a mod/Admin and mods aren't always on BSN.  

#220
Guest_DuckBisque_*

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Me and my mate JReezy have that stupid friend glitch where we can't PM one another and he doesn't show up on my List. Now how do we report this fault to Moderators so we can get it fixed if we can't PM them?

Modifié par DuckBisque, 11 juin 2013 - 05:29 .


#221
Battlebloodmage

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I still think that if it's for one time use, the wall works just fine.

#222
Battlebloodmage

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DuckBisque wrote...

Me and my mate JReezy have that stupid friend glitch where we can't PM on another and he doesn't show up on my List. Now how do we report this fault to Moderators so we can get it fixed if we can't PM them?

I believe that Ninja Stan accepts friend requests, so you can at least talk to him about the problem. 

#223
Guest_DuckBisque_*

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CrustyBot wrote...

Should be a setting (receive PMs only from moderators/admins and friends) instead of being applied to everybody.

Yes, the forum equivalent of the dreaded toggle. But from a user perspective, it seems like a needless barrier to the whole 'social' aspect of the site.


This^^

#224
Guest_DuckBisque_*

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Battlebloodmage wrote...

DuckBisque wrote...

Me and my mate JReezy have that stupid friend glitch where we can't PM on another and he doesn't show up on my List. Now how do we report this fault to Moderators so we can get it fixed if we can't PM them?

I believe that Ninja Stan accepts friend requests, so you can at least talk to him about the problem. 


So, in order to get a problem resolved, I have to add Moderators to my Friends list? Just sounds a bit stupid when, as Crusy said, you could just have an option in your settings. 

#225
TheBlackBaron

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CrustyBot wrote...

Should be a setting (receive PMs only from moderators/admins and friends) instead of being applied to everybody.

Yes, the forum equivalent of the dreaded toggle. But from a user perspective, it seems like a needless barrier to the whole 'social' aspect of the site.


That also seems like it would have been effective.