2193 réponses à ce sujet

[Ashac]

Well been playing along with virtually no problems until today. I start game and hit resume or load and no matter what I use resume or load a different save it goes to the loading screen then the game just closes. I have not changed any hardware settings since I played earlier today and have not downloaded any new software or patches so nothing has changed on the computer. Any ideas?

[silentiumnex]

here's my problem



http://imgur.com/nKLK8.jpg



anyone else having this issue?

[BuarLT]

my error: Failed to detect a supported video card.



my video card:

Mobile Intel® 945 Express Chipset Family 128 MB



Minimum Requirements

Video: ATI Radeon X850 128MB or greater

NVIDIA GeForce 6600 GT 128MB or greater



I'm using win xp. And I really want to play this game on my laptop. Is there anything I can do?

[Gorath Alpha]

BuarLT wrote...

my error: Failed to detect a supported video card.

my video card:
Mobile Intel® 945 Express Chipset Family 128 MB

Minimum Requirements
Video: ATI Radeon X850 128MB or greater
NVIDIA GeForce 6600 GT 128MB or greater

I'm using win xp. And I really want to play this game on my laptop. Is there anything I can do?

Nope, sorry.  Nothing at all, short of getting a proper laptop instead of that old and underpowered thing you have now. 

Gorath
-

[mooman20008]

mooman20008 wrote...

I have an odd issue that I can't seem to solve. Whenever I try to log on to the server, my game gets stuck on "contacting the dragon age servers." It seems to be logging in, but that screen never goes away, so I can't actually play the game.

Any solutions to this?

Hey, just a little update to my problem.  I have the exact same issue when I try to upload a character from the Character Creator application to my account.

Clearly, I have an account, but for some strange reason DA:O just doesn't like to play with it?

I contacted EA support and, naturally, they're ignoring me.  How shocking.

It's not a firewall thing, as I disabled my firewall. I don't think it's a router thing, because I put my computer in the DMZ. I  mean, the little background icon says I'm logged in, but the foreground "contacting the dragon age servers..." just doesn't disappear.

I'm running a brand new Windows 7 64 bit rig that was built a few days ago, if that makes any difference.

[mooman20008]

mooman20008 wrote...

mooman20008 wrote...

I have an odd issue that I can't seem to solve. Whenever I try to log on to the server, my game gets stuck on "contacting the dragon age servers." It seems to be logging in, but that screen never goes away, so I can't actually play the game.

Any solutions to this?

Hey, just a little update to my problem.  I have the exact same issue when I try to upload a character from the Character Creator application to my account.

Clearly, I have an account, but for some strange reason DA:O just doesn't like to play with it?

I contacted EA support and, naturally, they're ignoring me.  How shocking.

It's not a firewall thing, as I disabled my firewall. I don't think it's a router thing, because I put my computer in the DMZ. I  mean, the little background icon says I'm logged in, but the foreground "contacting the dragon age servers..." just doesn't disappear.

I'm running a brand new Windows 7 64 bit rig that was built a few days ago, if that makes any difference.

I just once got an error code saying there was an error contacting the servers, and to try again later.  But it only happened once.

I tried to run under windows xp compatability mode, but no luck :-/

[Odyssey1319]

I keep getting an unavoidable crash after certain dialogue events. At first, it kept happening after Lily said "Freedom awaits" in the tower, but patching to 1.01b seemed to fix it. Now, it happens after "What are we to do about this?" I really want to play this game, but the crash is making it impossible to do so. I need this fixed.

Windows Vista Home Premium (64-bit)
Intel Core 2 Duo E8400 @ 3.0 GHz
4 GB RAM
nVidia GeForce 9500 GT 512 MB GDDR5

Modifié par Odyssey1319, 28 novembre 2009 - 01:13 .

[berrie4455]

I recently bought the game on Steam. I can't play it however for more than 5 minutes. After that I get frame rate stuttering every 5 seconds or so. The normal fps is about 60 but every 5 seconds or so it drops to 3 than shoots up again to normal.

The specs of my pc are above recommended. I've updated the drivers for my videocard (8800gtx). Cleaned up my pc, defragmented. Nothing seems to work.

[monkeyfoot34343]

My problem is that when i press play it says something about a configuration problem, i've done everything, and updated everything, i'm on vista.
 

[MEASSISDRAGON]

Just installed DAO. Got Microsoft crash error right after initial black screen. Updated DirectX to most recent version and game started and ran fine. Then I exited and when I tried to play again, it is back to the same crash right after the initial black screen. Any help would be appreciated.



Thx

[Raikfan]

My problem is that whenever I talk to Shale, the conversation options are those of the first encounter with him, regarding the wrong code words. After exiting the conversation it returns to the normal camera but with all scenery black, with my character and Shale in colour, And I cannot move anywhere. This only occurred after downloading the blood dragon armour, which was done a number of hours after completing the stone prisoner DLC.



Ive checked my CD key is installed as it was suggested this could help, but now I have no idea what to do. Any suggestions would be appreciated, thanks.

[ericsa]

Hi everyone! Thanks for helpings us unfortunate people out

My problem is the following: I played a character, installed all the DLC (shale, dragon age armor etc.) and then deleted that characters save files (not intentionally). So now I'm playing a new character and I can't seem to get to those DLC's, they're registered to my account and all it's just that I can't seem to find a way for my new character to acess those quests! Help please!

[MaydayMalone]

monkeyfoot34343 wrote...

My problem is that when i press play it says something about a configuration problem, i've done everything, and updated everything, i'm on vista.
 

I'm having the exact same problem.  Just bought it directly from EA. 

AWC.DLL
The game cannot launch because of a misconfiguration. Please reinstall your game and try again.


I've searched all the forums and can't find anything about this, other than your post.  Anyone?

[SirGCal]

Chris Priestly wrote...

Official game support is supplied by Electronic Arts here

To get help with technical issues for the PC please visit Official Support and check their existing questions & answers or request help.

This forum is for fans of Dragon Age: Origins to assist each other with technical questions. We have an excellent and helpful community, but remember OIfficial game support is here.

I beg to differ. I sent in a very strong game bug to EA with detailed information on how to replicate it easily (a lot of people are geting caught by this one) and that they need to address it in a future patch. I got treated like a kid that can't complete a quest. They didn't even read the question which is very obvious. So if you want support, seems it might not exist...

[HulksmashThor]

So far so good. I run on Vista 32 bit, 4 gigs of Ram, AMD 7550 dual, nvidia 260 core 216. I have had two minor problems. I'd enter the tavern in Lothering, no problems, I'd leave the tavern, no problems, but if I chose to go right back into the tavern the game would crash every time. But the recent patch fixed that. Other problem, I don't ever select Resume Game anymore because the one time I did that instead of 'Load Game' it crashed This was pre-patch but I just don't select resume game anymore because Load Game works every time. Anyone here use Nvidia series 200 cards and if so how are they working?

[SirGCal]

SirGCal wrote...

Chris Priestly wrote...

Official game support is supplied by Electronic Arts here

To get help with technical issues for the PC please visit Official Support and check their existing questions & answers or request help.

This forum is for fans of Dragon Age: Origins to assist each other with technical questions. We have an excellent and helpful community, but remember OIfficial game support is here.

I beg to differ. I sent in a very strong game bug to EA with detailed information on how to replicate it easily (a lot of people are geting caught by this one) and that they need to address it in a future patch. I got treated like a kid that can't complete a quest. They didn't even read the question which is very obvious. So if you want support, seems it might not exist...

I have confirmed that this is not true (EA that is)... I have posted a serious bug and got the canned "we support bugs and patches" answer. I replied and asked them to read again the question, it is not a gameplay question, it is a bug... Then they replied again with ohh we don't suppor the game either...

They don't even know what they do...

See: First response

The query you have submitted is of an in-game nature, and
unfortunately, we can only provide help with technical-related issues
(bugs, patches, et cetera). We recommend consulting our game forums for
help with game play related questions.

Second response

I apologize for the inconvenience caused to you. Please be informed
that the in game bugs are being handled by separate department. We are
here to support customers facing problem with the account and technical
issues.

So your EA link is not valid for real game problems... Or at least the people reading those questions are not actually knowledgable about what the company really does. They also seem to be incapable of talking between departments. Simply the above message should have been 'we have forwarded this to the proper department' instead of 'that is not our responsibility'. These customer service guys are obviosly poorly trained (if at all) and not I believe in the best interests of the company itself. (not to mention this reply was over 12 days after the original question was asked so...

[NeonAnderson]

SirGCal wrote...

SirGCal wrote...

Chris Priestly wrote...

Official game support is supplied by Electronic Arts here

To get help with technical issues for the PC please visit Official Support and check their existing questions & answers or request help.

This forum is for fans of Dragon Age: Origins to assist each other with technical questions. We have an excellent and helpful community, but remember OIfficial game support is here.

I beg to differ. I sent in a very strong game bug to EA with detailed information on how to replicate it easily (a lot of people are geting caught by this one) and that they need to address it in a future patch. I got treated like a kid that can't complete a quest. They didn't even read the question which is very obvious. So if you want support, seems it might not exist...

I have confirmed that this is not true (EA that is)... I have posted a serious bug and got the canned "we support bugs and patches" answer. I replied and asked them to read again the question, it is not a gameplay question, it is a bug... Then they replied again with ohh we don't suppor the game either...

They don't even know what they do...

See: First response

The query you have submitted is of an in-game nature, and
unfortunately, we can only provide help with technical-related issues
(bugs, patches, et cetera). We recommend consulting our game forums for
help with game play related questions.

Second response

I apologize for the inconvenience caused to you. Please be informed
that the in game bugs are being handled by separate department. We are
here to support customers facing problem with the account and technical
issues.

So your EA link is not valid for real game problems... Or at least the people reading those questions are not actually knowledgable about what the company really does. They also seem to be incapable of talking between departments. Simply the above message should have been 'we have forwarded this to the proper department' instead of 'that is not our responsibility'. These customer service guys are obviosly poorly trained (if at all) and not I believe in the best interests of the company itself. (not to mention this reply was over 12 days after the original question was asked so...

Yeah I have the same problem. I contacted the support link you gave us and they told me to get in contact with developers to get game bugs fixed I need to come here on the forums!

One of you are obviously entirely wrong. But this is getting annoying I have a game bug and it is hampering my gaming experience and I need it fixed asap

It is a bug in the DLC content... After I finish it and you go back to the Warden's Keep you cant re-enter the castle this needs to be fixed so I can get back in there and finish this quest stuck on my journal

[Arrdub]

Been having non-stop issues with dialogue stuttering/crash since initial purchase weeks ago.
The NEW 11/26 Nvidia drivers work like a charm!!  No problems so far!  /fingers crossed.

http://www.nvidia.co...95.62_whql.html

Modifié par Arrdub, 28 novembre 2009 - 06:29 .

[Nikola Bloodaxe]

Arrdub - that's great news. I'm downloading them right now. I'll post when I get some results.

[Brian_Fellow]

I've got Core2Duo E6600 - 2.7Ghz, ATI 3870 512MB - Catalyst 9.11 drivers, 2 gb RAM, Windows 7 64-bit.





The game keeps crashing to desktop with daorigins.exe not responding when trying to load East Forest. I am currently in Brecilian forest.

[Sternitzky]

Chris Priestly wrote...
To get help with technical issues for the PC please visit Official Support and check their existing questions & answers or request help.

Impossible. When I try to sign in the system says that my user name and/or password is/are invalid. BioWare Social Network recognizes me but EA support for whatever reason not.

My Guildmaster's Belt is ever since from the start only recognized as an UNRECOGNIZED ITEM. And since I am unable to contact the bugged EA Support I don't know how I get it fixed.

[Xulets]

Whenever I try to use the Dragon Age: Origins Character Creator and try to create a new char, the game crashes.
Could some help with this issue be provided?

[Persuader1369]

Ok I'm back with the results of my testing (see page 21 for my previous post).

Win XP 32 bit (didn't change any of my hardware stuff) tested it with both video cards the XFX 9600 GSO (580M) 768mb and the PNY 9600 GT 512MB and both play fine on XP 32 bit, can't tell any difference. Tried it on XP 64 bit and while it did run better than win 7 64 bit it wasn't much better after about 15min the game goes to crap again.

Tried Win 7 32 bit just for testings sake to see if it was the 32 bits that could run it fine and thats more of a 50/50. On XP 32 bit I could run completely max with the video cards at their standard settings (the GSO I have is slightly OC'd by the manufacturer and on Win 7 32 and 64 bit I have to OC it a bit more to get it running good, same with the GT)

My best answer for people is to run the game on Win XP 32 bit until bioware gets off their bums and puts out a patch (my money is on them waiting for this new DLC Return to Ostagar to come out to release their patch, it's what they did to us on Mass Effect we didn't get the 1.02 patch til Pennacle Station came out).
 
I seriously think this is bad form and bad business practic to put out a game that is riddled with bugs and only about 5% of the people who bought it can play it without any problems, the same thing happened with Ghostbusters back in June and as for them still not patching that game I won't be buying another Atari game for a long long long time (if ever).
 
I've always been a big fan of Bioware since the Baulder's Gate days and am really just ashamed for the company that they would do this to their fan base, company's need to remember that its the people who keep them in business although with peoples track records for buying things that are broken (cough xbox 360 cough) I'm not 1 bit supprised they get away with it. Bioware has a very short time on my list before I give up on them as a company I'm still going to buy Mass Effect 2 but if it comes out riddled with bugs and still no patch for this game that works I personally will be through with them. EA is known for being a PoS company (look how they ruined Dark Age of Camelot, that game hasn't put out 1 single expansion since EA took over and they wonder why its dead)

Edit: I tested all the windows I tested on with both the 191.07 and the new 195.65 drivers, both work about the same and noticed no diffrence on any other windows in case that helps (or rather doesn't). I'm officially done testing I'll be playing this on my 2nd Hard disk on win xp 32 bit with my 9600 gso (seems the best way for my setup)

Edit 2: I did test Vist both 32 and 64 bit versions and (suprise suprise) they ran even worse than Win 7 64 bit, didn't originally mention them cause they ran so horribly but I figured I'd save anyone scratching their heads wondering if I had tested those so yes I did and they are still pieces of crap.

Also according to Canyourunit.com I should be able to max this game out and fly.

Edit 3: Fixed the layout and removed some unnecissary text

Modifié par Persuader1369, 29 novembre 2009 - 05:39 .

[34brewster]

I, too, have had a lot of random crashes with the game - but here's the kicker. It's not limited to Dragon Age. Any other game (that is, purchased games originally installed from a DVD etc.) I've installed crashes just like Dragon Age - mostly when a sound is supposed to be heard. Even Firefox has started to crash. Either Dragon Age has messed with my hardware and/or drivers or my PC is falling apart.

Over canyourunit.com I've found out that my CPU is actually not fast enough for Dragon Age and I'm working to fix that, but the other games ran fine before I installed DA. Does anybody have a clue on what to do?

System:
Microsoft XP Home
AMD Athlon 64 Processor 3700+ 2.4 GHZ
NVIDIA 8600 GT 512 MB
1.5 GB RAM

Modifié par 34brewster, 29 novembre 2009 - 01:53 .

[Gorath Alpha]

34brewster wrote...

Over canyourunit.com I've found out that my CPU is actually not fast enough for Dragon Age and I'm working to fix that, but the other games ran fine before I installed DA. Does anybody have a clue on what to do?

System:
Microsoft XP Home
AMD Athlon 64 Processor 3700+ 2.4 GHZ
NVIDIA 8600 GT 512 MB
1.5 GB RAM

 
First off, IGNORE SR LABS   their results are inaccurate so often that they are a laughing stock.

The Bioware developers made a last minute announcement on the old forum that amended the official requirements to include single core CPU minimums, and your AMD is above that limit.  Second, seemingly more often than other Geforce 8000 cards, the 8600s have trouble with drivers conflicting with this game. 

Incidentally, you were being kind to the prior commenter to try reading that mess.  Most people, myself included, will just ignore a mess like that.  Anyone writing that way doesn't deserve the favor of having such terrible writing style (no paragraphs) interpreted.

Gorath
-