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Where to Find *Official* Dragon Age: Origins PC Game support


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#51
avenger_teambg

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You cannot be serious. There is absolutely no help on that EA page.

1. you cannot register a game.

2. there is no way to supply a question

3. the easyinfo tool has no dragon age on its list

#52
bjba

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EA support is useless. I am shocked and troubled that BioWare has partnered with such a purposely inept entity.

#53
8limbscientist

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all of the help topics were completely useless, stellar job with CS guys. a number of us are still waiting for aid to CONNECT to the friggin server in game.  This would be a huge issue with any other game but it seems like you guys dont want to talk or help us with it.

#54
8limbscientist

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allot of us cant connect to the server in game, ive done everything including calling their long distance support line. they dont even want to talk about this issue

#55
MagrothJ

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I just downloaded and installed the patch and now I'm stuck at the launcher screen since clicking Play doesn't do anything. Retail version.

#56
Rabix99

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avenger_teambg wrote...

You cannot be serious. There is absolutely no help on that EA page.
1. you cannot register a game.
2. there is no way to supply a question
3. the easyinfo tool has no dragon age on its list


^ this

I asked a question about logging in about about 72 hours ago
absolutely no response

#57
maverixhig1

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I can't start the game.. I click the button, and it seems to check something on the configuration and then half way along, i get the windows meesage it has ceased working :( i've shut all background down, installed latest drivers, re-installed twice, and running out of ideas.. please someone :)

#58
avenger_teambg

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For those who got hosed by the patch: i saw that a microsoft .net upgrade helps.

I happened to have the newest, so the patch didn't screw me.

Didn't help either.


#59
tobycashion

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after 3 days of constantly updating, ugrading, downgrading, downloading, uninstalling, reinstalling, adjusting, and essentially tearing my computer to pieces, I am still stuck in the same place as I stated. Freeze on click 'new game'. Now, I'm giving Bioware the benefit of the doubt and waiting until the 10th, just in case they provide a fix, before I send my copy back to EA for a refund. This is despicable, bioware. Despicable.

#60
tobycashion

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avenger_teambg wrote...

For those who got hosed by the patch: i saw that a microsoft .net upgrade helps.
I happened to have the newest, so the patch didn't screw me.
Didn't help either.


Can you provide a link?

#61
derekjeter69

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i phoned ea support in my country, ´cause the game don´t run (with physx problem, you know), and they told me, after 4 calls, to buy another pc, because my nvidia isn´t good enough!!!! You know, i have a Geforce 9600M GT, with 512MB.

#62
macayle

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MagrothJ wrote...

I just downloaded and installed the patch and now I'm stuck at the launcher screen since clicking Play doesn't do anything. Retail version.



this was posted in another thread

First, download and install these: http://www.microsoft...en#Requirements

only one should work with whatever OS you're using (the x86 is for 32-bit).

Then, apply patch. It should work fine.


i did that update and was able to get into the game again

#63
Nubothor

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HELP! After 4 years of waiting to play DAO-Cannot install.
After inserting the Collector's Edition disc- ERROR reads:
error switch  from current encoding to specified encoding not supported.
Line 1, Column 40 in XML setting.

Running:
Vista 64 bit Quad core
Nvidia GeForce 9800 GT
4.00 GB Ram

Can anyone please help resolve this problem?

#64
Forland78

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Hey i cant get my free DLC to download, afther i have given my code.  When i go back to the game to see the download its not ther

#65
alethaman

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I cant get my DLC Content i can see some of the items on my profile but nothing in the game. Please help, Thanks

#66
JPrice2

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I recently downloaded the Toolset like 2 hours ago. I messed around with it for a bit just playing with the cutscene editor I didn't even really do much. I went back in to play the single player campaign like normal and loaded my game. Now anytime I try to leave the zone I'm in (Redcliffe). I click on gather party and venture forth and it won't take me out of the zone. It does nothing. I'm basically stuck in Redcliffe and I can't do anything either except run around in the zone.

Anyone now anything about this problem?

#67

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Well, I went out and bought DA today, and if I can get it to install I'm sure I'll feel a bit better about the decision to shell out $50.  I'm getting a message that says "The current permissions are insufficient to write to the selected install folder".  I'm not quite sure what that means, but I'm logged into the PC as an administrator, and have 58.4GB free on the hard drive.  My PC specs are well above the minimum, though I don't think that would affect installation.  If anyone can help me with this I'd appreciate it.  

#68
Ashenn shugar

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hey there... I was just wondering if any1 has problems puting on dragon amour! i have 35 strenght without additional stats by iteams. but it comes up red that i need 35 strength... do i have to somehow choose a spec templar etc to use  this amour? any idea ppl.?? thanks :)

#69
Darko_519

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How do I use the dragon armour do I have to start a new game because I downloaded them after I had already started my campain???

#70
BadCompnay

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Am I using the link wrong? I can't ask a question or register.

#71
Draguling

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It seems to crash an awful lot after I installed the patch.

#72
Echoesofdeath

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when ever I try to log in using the game it gives me a system error. How do I fix this??????

#73
marcus7

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Ashenn shugar wrote...

hey there... I was just wondering if any1 has problems puting on dragon amour! i have 35 strenght without additional stats by iteams. but it comes up red that i need 35 strength... do i have to somehow choose a spec templar etc to use  this amour? any idea ppl.?? thanks :)



I believe the strength requirements for armor only look at the basic strength attribute you have and not the total strength you have including bonuses.

#74
Diva

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This is atrocious - Bioware, stand by your product! Right now a lot of us feel like you have abandoned ship... I am loosing faith. Such a shame.

#75
CJohnJones

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So, I installed the patch and now i can't level up. Rrrrr.