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Where to Find *Official* Dragon Age: Origins PC Game support


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#826
Askio

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Now I have a question. Every time there are blood splatters on my characters, red lines appear. I'm assuming this is the programming of where the blood is supposed to be going crazy. But it goes off when I switch areas or have the dog clean up, etc. It's not major, but is still very annoying. Can anyone give a hand?

#827
Caleb_Lawson

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Did you apply one of the texture packs created by a modder recently? I seem to remember seeing those lines happening after the texture resolutions were fiddled with.

Modifié par Caleb_Lawson, 24 décembre 2009 - 11:47 .


#828
Schenwa

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ElvaliaRavenHart wrote...

sarc.tr wrote...

After uninstalling/reinstalling the game( and then updated to 1.02), none of the DLC seems to work(Blood Dragon Armour, Stone Prisoner & Warden's Keep). They were downloaded automatically but install always fails. Req. game version is highlighted in red(v1.0) - though it makes no sense as I've seen people having no problems after applying the patch.

Paying with PayPal for additional content = 60 seconds
Getting them to work correctly = 3 days and counting

Thanks, BioWare, for the service. Can you refund BioWare points? :pinched:


Same issue here with me.  After 1.02 patch, downloads won't work on every pc user account who wants to play the game.  I thought this patch fixed this issue.  I guess not. Posted Image



Greetings all.

I am having the same problem it seems.

I have registered both promo's, 'Shale' and  'Blood Dragon armor' as well as my game, The only thing showing is Warden's Keep and The Stone Prisoner.

I purchased Warden's Keep which has spent 20 mins thus far at '0%' ZERO percent downloaded.

Nothing in the "Download" area seems to work at all.... I am annoyed and before you ask Yes, I am logged in. -_-

Any help available on this issue???

Time is money and I've already spent mine. :blink:

p.s. HALP!!!

Modifié par Schenwa, 24 décembre 2009 - 07:52 .


#829
LadyHawk3

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I am having game play difficulties.  I keep getting locked in--the spirit door in the burning tower in the fade.  It won't let me out.  Is there a patch???  A secret code???    Can you help?  Should I try elsewhere?

#830
MingWolf

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@ladyhawk3

Its a glitch. Your supposed to use a certain shape to get inside the spirit door, though its possible to get into one without that shape. You just have to keep clicking around the door to get through again.

#831
Askio

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Caleb_Lawson wrote...

Did you apply one of the texture packs created by a modder recently? I seem to remember seeing those lines happening after the texture resolutions were fiddled with.


I've downloaded patches, but no mods for my game so far, so no. This was a problem I had even though I bought this game on a disc right from the start, so I wasn't sure what the issue was.

#832
rsd6

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I know this is a well-posted problem, but heres my experience:

both cpu cores maxed at 100% during the game
randomly crashes to desktop every 5 minutes on average
have even gotten the blue screen a few times

its not excessive temps because I have been monitoring them
and im not running anything in the background (except fan control)
im using the latest 1.02 patch
max graphics settings with 0x anti-aliasing

this is rediculous; i WANT to play this game now while i have the holidays!!!
please fix it bioware!

System:
Core2Duo 3.0 GHz
4 Gigs 1066 RAM
nvidia gtx 260 stock
GIGABYTE motherboard
windows xp 32bit
(also tried) vista 64 bit

Modifié par rsd6, 25 décembre 2009 - 10:44 .


#833
dbt-kenny

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Online profiles just do not work any more and no word on why



All was working fine till the 16th then it stop fully updating. Say my last update was the 16th and that I am level 11. But it is adding in my achievements well some of them. It has added in dragon slayer which I got 3 days ago, I just seen on my profile. If I go to online profile from in the game it open the webpage and says it cannot find profile for ~@:$ A lot of the time if I then hit the link it give me I go to my profile??? If I then hit profile diagnostics I get cannot access the update server or it does go to my profiles say XML and so are all ok green tick then error code 1005.



I think that Bioware just did not understand the number of save game file player would be using and so the server just cannot get up. It would not hurt to just have one update a day. Which is better than nothing.



I also had the save game bug and lot about 6 hour of play. I have delete out of the game a number of save game files has any one ells no this?



Also I have had a look with the tools kit at the save game files I cannot help but notes that the date my profile stop full up date was the day I first used it?



Anyone ells see this as well as me?


#834
Dagmah

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hey i was wondering if anyone can help me, when i click play to get on dragon age origins it says " failed to detect a supported video card "



my card at the moment is Intel® 82945G Express Chipset Family.



can anyone help me?? please reply

#835
Master Metall

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Your video card is not able to run the game, you need an ATI or NVidia card to run it I believe.

#836
Schenwa

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Update:



I got mine working. Everything downloaded and installed correctly with no events.



I reinstalled DG with no patches then logged back in then *POOF* it automatically began downloading all appropriate game goodies with no issues. YAY!



I'll give it a play and watch for things that might pop up and need the patches.




#837
Crimson_Mage666

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Right clicking the dragon age icon or auto run and selecting "Run As Administrator" solved my crashing problems, hope it helps someone else.

#838
Gorath Alpha

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Dagmah wrote...

hey i was wondering if anyone can help me, when i click play to get on dragon age origins it says " failed to detect a supported video card "

my card at the moment is Intel® 82945G Express Chipset Family.

Intel does not manufacture any video "Cards", which by definition are entirely separate circuit boards that plug into the mainboard.  They did try making one about a dozen years ago, and failed miserably, same as now, with their purely awful onboard video chips, that aren't worth spit for game purposes.

The game's requirements are clearly printed on the game's box, and if you didn't understand those, there are a hundred thousand pages of information on the Internet to explain it all in detail.

Gorath
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#839
keenan1992

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after i play the game for a couple minutes my whole computer shuts off, any ideas why?

#840
Gorath Alpha

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Yes. Most likely you need another, better and bigger, power supply unit.

Gorath

#841
keenan1992

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why do i need another power supply unit ive played lots of games on this computer

#842
keenan1992

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my computers a 32 vista

geforce 9800 GT

AMD phenon 9600 quad core processor

3 gb of ram

and i dont know why my computer keeps crashing when i play this game only

#843
Gorath Alpha

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keenan1992 wrote...

why do i need another power supply unit ive played lots of games on this computer

If you want to continue using it, then it's past time.  Power supplies degrade over time, and games' demands on the PC hardware ratchets upward.  Take a chance if you want, but some PSU failures are spectacular, and destroy the rest of the system when they blow up

www.pcstats.com/articleview.cfm

Gorath
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Modifié par Gorath Alpha, 25 décembre 2009 - 07:51 .


#844
keenan1992

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i was playing another game the same day though and it had good graphics and nothing happend

#845
keenan1992

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why only this game makes it turn off though

#846
Gorath Alpha

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If the PC isn't worth worrying about, just go ahead and let it blow up, then see what happens. It's your money (or your parents' perhaps) to waste, if that's your call.

And here's a second article / comment

www.hardcoreware.net/forum/why-you-dont-get-cheap-t20022.html

Modifié par Gorath Alpha, 25 décembre 2009 - 08:08 .


#847
dbt-kenny

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Keenan1992 the pc may be just over heating playing games is on of the most stressful thing you can do on your PC. Clean it on you’re the end plastic end of your Hoover removed the dust from the fan on the CPU PSU and video card and all the air vents on the pc. With a bit of luck that will do it. If the fan on the video car is still you may be to late.



Also you need at lest a 550W PSU yes I know NVIDIA say it 400W but come on 400W is far to low after you add the CUP and so on.



I hope you do the normal of updating all the Pc drivers as well.



As for why it only this game I guess it a game that is maxing out the video card and it just falling over. As that the lowest spec you said you got. This game need a well meaty card to run well.


#848
Taydin

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Hello.

I bought the game for Christmas and loaded it on my computer.

The Play menu comes up annd when I hit play it configs my settings then it wont start.

After a Few minutes I get " Failed to Authenticate. Please insert disk and try again" Error.



Anyone know whats going on here? And how to I fix this?

#849
mothersky

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installed the game with no problem. when the play menu comes up and i press play, it configs the settings and then absolutely nothing happens. no error message, no launch. the game is store bought and i have all the required specs. i even applied the 1.01a patch.. pleeease help!

#850
keenan1992

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what pc drivers do i for sure need