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Where to Find *Official* Dragon Age: Origins PC Game support


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#851
keenan1992

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which spec is too low

#852
keenan1992

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my power supply is 450 watts

#853
keenan1992

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i think it is working now thanks kenny

#854
dagra90

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I have been reading all day about how to fix the stone prisoner and the blood dragon armor. I followed the steps here "http://help.dragonag...=0&p_redirect="

I thougght it did help me from the start cause i could see the things now downloading, but to my fear so did it afterwards just stay there on avaibale content (only the stone prisoner).



So i am wondering nnow if i should do something special to get these things installing and not only downloading and also where did that armor dissapear....



Im thankfull for any help and i want to say that this post was my final solution.

#855
dbt-kenny

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your welcome keenan1992 and i 450 watts power supply is a bit on the low side but if it all working now do not mess with it.

#856
keenan1992

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why would dragon age origins take more powwer than any other game anyway

#857
dbt-kenny

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As it is cutting edge game. It might not looking to the untrained eye but the game is doing a lots of processing as there a lot going on all the time. It takes a lot to have a game set so you can zoom in and out with having to wait for the game to redo the screen. Also the blood splatters, light and shadows all take a fair bit of processing.



The more work the video card has to do the power it will need to do it. And so the more heat it will put out that will need to be cooled off or your card will over heat.



It like a car the faster you go the more gas you will use and the more heat it will push out. Now if you car can do 100mph but needs let say 5 millilitres of gas a second to do it. But the fuel pump you have in the car can only pump 4.5 millilitres of gas a second. Then you never going to get to 100mph and when you get to about 90mph your car will start to splutter and give you problems. This is why it is best to have the biggest wattage PSU you can in you pc.



But like I said if it working now do not mess with it. Clean the dust is the best thing you can do.


#858
Sylentwolf87

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rsd6 wrote...

I know this is a well-posted problem, but heres my experience:

both cpu cores maxed at 100% during the game
randomly crashes to desktop every 5 minutes on average
have even gotten the blue screen a few times

its not excessive temps because I have been monitoring them
and im not running anything in the background (except fan control)
im using the latest 1.02 patch
max graphics settings with 0x anti-aliasing

this is rediculous; i WANT to play this game now while i have the holidays!!!
please fix it bioware!

System:
Core2Duo 3.0 GHz
4 Gigs 1066 RAM
nvidia gtx 260 stock
GIGABYTE motherboard
windows xp 32bit
(also tried) vista 64 bit


I'm having a similar problem. The game just randomly crashes during cutscenes. I've tried many configurations with drivers, and none have worked so far. My PC is more than capable of running the game on max settings. The game displays no error other than windows saying "Dragon Age: Origins has stopped working"

System:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
           Language: English (Regional Setting: English)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
       System Model: MS-7599
               BIOS: Default System BIOS
          Processor: AMD Phenom™ II X4 965 Processor (4 CPUs), ~3.4GHz
             Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
          Page File: 1555MB used, 6633MB available
        Windows Dir: C:\\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode
 Card name: ATI Radeon HD 5700 Series

#859
keenan1992

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ya alot of people are having that problem mine stopped doing that for like an hour then started again

#860
Taydin

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Has anyone had a problem with the game Failing to Authenticate?

Mine reads that and I have messed around with it for hours and still nothing.


#861
jessticals

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hey guys i recently lost my dlc items playing as a dwarf noble....i got my horn and blood armor back but i cant get my ring back. any ideas?

#862
comy1

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I bought the digital deluxe version of the game from steam and when I try to launch it I get a windows message "Dragon Age: Origins have stopped working" my computer should run the game perfectly when I compared it to the recommended specifications. My OS is windows vista 64bit and I have Radeon HD 4800 series.

#863
EpitomyofShyness

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Ok, I really didn't want to do this since there are a million threads on it already, but here goes.

At Redcliffe I choose to help the villages fight against the zombies, I talk to Murdock after getting every possible morale boost and say 'Let's start the fight' or whatever.

I appear up with the knights, zombies come.  Eventually they stop coming.  Battle music continues.

I went everywhere. There are no zombies at the top of the hill.  No zombies by the docks. No damn zombies anywhere. 

I really, really, really, just want to play the damn game.  Please someone help me here.  And don't tell me to look for zombies.  There are none anywhere.  I know there have been for other people but that isn't how it is for me.

#864
gazz12

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can anyone tell me how i unlock shale after i downloaded the content

#865
kallas11

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Hopefully someone can help me because Ea Technical support could not on this issue. When I get to the screen, that I assume is to load or start a new game, there is no writing or explanation for the page. It is blank except for a box in the middle of the screen that somewhat looks like a shield. This box has buttons that will take you to other screens and 2 white boxes that you can type info in. When I click on the buttons it will take me to different screens, but again their is no writing , words or exlanation for what to do next. These screens are just blank. Thank you for your help.




#866
Gorath Alpha

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Fill this out if you are trying to play on a PC, or ask your question in the appropriate console forum:

Basic Hardware Specification Chart (Empty so far)

Processor Manufacturer: AMD / Intel
Processor Name / Type: Athlon 64 / Pentium / C2D / dual core / quad, etc.
Processor Speed:  ?.? Ghz (or AMD Performance Number)
Operating System / Service Pack: WindowsXP with SP #?, Vista ? (Oh, no!)
System RAM: ? ? GBs (MBs, if less than 1024)
Video (GPU) Manufacturer: ATI / Nvidia (only those two are supported, PERIOD)
Video Card Model: (examples) Radeon HD 3650 / Geforce 8600 GT
Video Card Driver Version: Catalyst ?.? / Nforce ??.??
 . . (use the numbers, not the word "latest")
Video Card onboard RAM: ? ? ? MBs
Sound Card Manufacturer:
Sound Card Model:

(If you have an Apple PC, I doubt that I can assist.)

Gorath
-

Modifié par Gorath Alpha, 26 décembre 2009 - 04:45 .


#867
dbt-kenny

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I guess that if you got windows 7 then the game not going to work properly on it at all that is why you be crashing out and have other problems with the game. The game will not of been fully test a windows 7. yes they say it will work very well. But then windows 7 was release on the 22 October and the game was released on 6 November. Even XP users are having problems. Windows vista was and still is a joke. So 7 is not going to be a lot better from what I have seen of it. There putting out patched that are making the game worse for a lot of players.





CPU: Intel Core 2 Single 1.6 Ghz Processor (or equivalent) or AMD 64 2.0 GHz Processor (or equivalent) CPU: Intel Core 2 Duo 2.4 Ghz or AMD Phenom II X2 Dual-Core 2.7 Ghz Processor or equivalent

RAM: 1GB (1.5 GB Vista and Windows 7) RAM: 2 GB (3GB Vista and Windows 7)

VGA: ATI Radeon X850 256MB or NVIDIA GeForce 6600 GT 128MB or greater (Windows Vista: Radeon X1550 256 MB or NVidia GeForce 7600GT 256MB) VGA: ATI 3850 512 MB or NVidia 8800GTS 512MB or greater

DX: DirectX (November 2007) DX: DirectX (November 2007)

OS: Windows XP (SP3) or Windows Vista (SP1) or Windows 7 OS: Windows XP (SP3) or Windows Vista (SP1) or Windows 7

HDD: 20 GB HD space HDD: 20 GB HD space

Sound: Direct X Compatible Sound Card Sound: Direct X Compatible Sound Card





Hear are the spec for the game I on XP to play the game and it runs of apart from the online profile that is well not working. I know this sound a bit silly up it is worth trying this to see if they help out.

1. update PC windows and ALL drivers

2. update your AV and firewall and spywear and full a full system scan for all of them.

3. Defrag your Pc

4. run the game this no other programs running at all no msn, xfire, limewire and so on.


#868
doellison

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I bought Dragon Age on Direct2Drive.  Everytime I install then try to play the game, I get a message stating a misconfiguration, and then I am prompted to reinstall.  I have reinstalled four times and I have gotten the same misconfiguration everytime.  Any suggestions?

#869
doellison

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I installed the latest drivers for my video card and still the same misconfiguration message

#870
Crimea River

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Hoping this is the correct place to ask this.  ^_^  If not, I apologise.  I've made sure to look through, but there's a lot of threads so it's possibly been answered already.  If it has, I'd love it if you could point me in the correct direction.

Anyway, I just got the PC version of Dragon Age: Origins on DVD-ROM.  When I get to the screen where you have to enter in the key on the back of the manual, I enter it in exactly as it is on the back of my manual - and I am quite certain I entered it correctly, for I looked over it several times; didn't mistake any eights for B's or anything like that - and when I click on Next (or whatever the button is; can't quite recall right now ^^; ), it tells me the code is invalid.

Now, I'm at my grandmother's house, and cannot connect the laptop to the Internet.  I have Windows Vista (unfortunately DX ).  I bought it from GameStop.  Might anyone know how I might fix this, or what the issue is?  Am I going to have to return it to the store or contact EA for a new code or something?  Thank you so much for your help.

~ Crimea :police:

((PS, if I end up posting things twice on accident or something, it's because my Internet is rather shoddy right now)).


Tried to restart the PC, and reinsert the DVD.  Didn't work, but I got a screenshot.  i49.tinypic.com/24lsac2.gif

Modifié par Crimea River, 27 décembre 2009 - 02:53 .


#871
Krakkers

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I'm Getting this Error...



"Failed to authenticate the disk. please insert the correct disk and try again"



Processor Manufacturer: AMD

Processor Name / Type: Athlon 64 3200+

Processor Speed: 2.4 Ghz

Operating System / Service Pack: WindowsXP x64

System RAM: 2GB

Video (GPU) Manufacturer: ATI

Video Card Model: (examples) X1300 512MB

Video Card Driver Version: Catalyst 8-291-0600822a-035782

Video Card onboard RAM: 512MBs

Sound Card Manufacturer: Creative

Sound Card Model: X-FI


#872
dbt-kenny

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Ok Krakkers I take it your installing of a CD or DVD. How old is the CD or DVD drive?

Why do I ask well some older CD or DVD drives cannot read the copy protection on the CD or DVD. You can install the game but when the games look for the copy protection on the CD or DVD as it cannot read it, it will give you the error message you are getting. Now we had this problem with Half Life 2.

It is not your CD or DVD drive that is faulty but the copy protection on the CD or DVD. All drivers and made to a minimum red book standard but it looking like Dragon Age Origins copy protection is out side this red book standard. If you can try a differing drive a USB one might just work for you.

This might be the error and it might not try clean the drive as well.



And before anyone say it cannot be this yes it can. When half life 2 came out I was work for a PC manufacture and we had lots of user call say there drive was bad as guess would had told them it was. I even used my own game cd and fresh PC of line and got the same message after full testing the drive over night to the red book standard the game still would not work we put in a older working drive and got the some problem but after we talk to the drive manufacture we got a firmware update out of them from the drive after a month that fix it. Same hardware just new firmware.


#873
Rubbish Hero

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It's been about two months now and still not able to finish the game due to terrible perfomance drops and extremely long loading times. Terribly optimized game.


#874
dbt-kenny

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yes the load times are a joke i think they need to fix that as well.

#875
savagesparrow

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Soooo, not sure if this is where I post this or not, but here goes.



I installed the dao patch on my laptop's copy of the game while I was in the endgame area. Once everything was installed, it seemed to be working ok, but then all of a sudden I went from having over 100 items in my inventory to having less than 30. ALL my health poultices were gone (and there were like, 30), all my injury kits, all but 2 of my lyrium potions, all my miscelaneous elemental balms, the extra armor I was carrying for my party when they leveled up, the extra special arrows, nearly everything had just disappeared. I still managed to beat the game anyway, but recently I reloaded an earlier save state before storming Denerim, with all my stuff there, but sure enough, once I got to the alienage, it all disappeared again! I thought at first that it was because I summoned the armies to help me out the first time and for whatever reason they stole my stuff, but this second time I solo'd the generals, and it still all disappeared!! Now, my desktop =doesn't= have the patch installed, and it hasn't had any problems with disappearing inventory at the endgame. So my question is, is this an error with the patch, or did it just somehow corrupt my save file? Because I'm super-hesitant now to finish another character on my laptop if all my stuff's going to disappear when I get to the endgame, and I don't want to install the patch on my desktop if it's going to to the same thing (because it SUCKS going against the generals without any healing items/lyrium).



Thanks!!